G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
74 Valid Reviews
The Mueller Hut Route experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 38 |
|
51% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.81% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.81% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 74 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.41%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Therese Kacsics | 10/10 | 2400 days | 100% |
| Tomas Kotul | 9/10 | 2840 days | 76% |
| Madi | 10/10 | 2903 days | 74% |
| Kosia | 10/10 | 2903 days | 74% |
| Petr Jesko | 10/10 | 2914 days | 73% |
| Sandra Piechoua | 10/10 | 2914 days | 73% |
| Isabel | 9/10 | 3151 days | 60% |
| Jorg Muller | 10/10 | 3151 days | 61% |
| Anja Rakers | 9/10 | 3157 days | 60% |
| Mark Ryan | 10/10 | 3158 days | 60% |
| Marla | 7/10 | 3160 days | 56% |
| Matthias Hottex | 10/10 | 3163 days | 60% |
| Valerie Pauly | 7/10 | 3163 days | 55% |
| Jan Sojka | 10/10 | 3163 days | 60% |
| Denisa Tuckova | 10/10 | 3163 days | 60% |
| Daniel Weber | 7/10 | 3170 days | 55% |
| Szu-Yi Hsu | 9/10 | 3174 days | 59% |
| Chao Lai | 9/10 | 3174 days | 59% |
| Derick Trotter | 9/10 | 3175 days | 59% |
| Molly Bogeberg | 10/10 | 3178 days | 59% |
| Jiri Sojka | 9/10 | 3179 days | 58% |
| Lauren Goebel | 10/10 | 3184 days | 59% |
| Leon Schotter | 10/10 | 3185 days | 59% |
| Ellie Doughty | 8/10 | 3186 days | 57% |
| Lukas Havlicek | 9/10 | 3188 days | 58% |
| Regina Baum | 8/10 | 3188 days | 57% |
| Florian Baum | 10/10 | 3188 days | 59% |
| Joaquin Gruffat | 9/10 | 3190 days | 58% |
| Isaliner and Mathieu | 10/10 | 3195 days | 58% |
| Matt and Louise | 10/10 | 3238 days | 56% |
| Lenka Korinkova | 10/10 | 3537 days | 40% |
| Jiri Benda | 10/10 | 3537 days | 40% |
| Roeland Driessen | 10/10 | 3608 days | 37% |
| Oliver Andres | 10/10 | 3624 days | 36% |
| Douglas Yeates | 9/10 | 3881 days | 22% |
| Simeon W | 10/10 | 3897 days | 21% |
| Stina Hultberg | 10/10 | 3919 days | 20% |
| Hadar | 10/10 | 3919 days | 20% |
| Linus Larsson | 6/10 | 3921 days | 17% |
| Marius Hoffmann | 9/10 | 3932 days | 19% |
| Daniel Naveh | 10/10 | 3963 days | 18% |
| Doran Swartz | 9/10 | 3964 days | 18% |
| Guy David | 7/10 | 3964 days | 16% |
| Sapir Lifshitz | 8/10 | 3964 days | 17% |
| Maya Barad | 9/10 | 3964 days | 18% |
| Sarah Strong | 10/10 | 3967 days | 18% |
| Thomas Roche | 10/10 | 3976 days | 17% |
| Omri Ifrsh | 10/10 | 4255 days | 3% |
| Pete Wilson | 9/10 | 4266 days | 2% |
| Tim Vennewold | 9/10 | 4267 days | 2% |
| Yves Vennewald | 10/10 | 4267 days | 2% |
| Pia Pitkala | 9/10 | 4269 days | 2% |
| Arno Leleu | 8/10 | 4289 days | 1% |
| Katharina Littlemann | 10/10 | 4292 days | 1% |
| Fabian and Teresa | 8/10 | 4301 days | 0% |
| Michael Neumann | 10/10 | 4632 days | 23% |
| Nicholas Prakenhammar | 7/10 | 4658 days | 21% |
| Jasmin Loeffler | 7/10 | 4956 days | 21% |
| Ofir Avimeir | 9/10 | 4989 days | 23% |
| Nick Foster | 10/10 | 4993 days | 23% |
| Todd Pang | 10/10 | 4995 days | 23% |
| Chrissy Crebas | 10/10 | 4996 days | 23% |
| Andreas Fritesche | 10/10 | 5014 days | 23% |
| Thomas Reidinger | 7/10 | 5025 days | 21% |
| Eduard Wikidal | 3/10 | 5026 days | 11% |
| Wallet | 8/10 | 5038 days | 22% |
| Victoria Slater | 8/10 | 5350 days | 22% |
| Franz | 10/10 | 5373 days | 23% |
| Nicky and Andy Prescott | 8/10 | 5378 days | 22% |
| Matthias A | 9/10 | 5378 days | 23% |
| martint | 10/10 | 5459 days | 23% |
| Evan | 10/10 | 5527 days | 23% |
| SteveW | 8/10 | 5728 days | 22% |
| Francesca Sabat | 10/10 | 5732 days | 23% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.