G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
74 Valid Reviews
The Mueller Hut Route experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 38 |
|
51% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.81% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.81% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 74 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Therese Kacsics | 10/10 | 2443 days | 100% |
| Tomas Kotul | 9/10 | 2883 days | 76% |
| Madi | 10/10 | 2946 days | 74% |
| Kosia | 10/10 | 2946 days | 74% |
| Petr Jesko | 10/10 | 2957 days | 73% |
| Sandra Piechoua | 10/10 | 2957 days | 73% |
| Isabel | 9/10 | 3194 days | 60% |
| Jorg Muller | 10/10 | 3194 days | 61% |
| Anja Rakers | 9/10 | 3200 days | 60% |
| Mark Ryan | 10/10 | 3201 days | 60% |
| Marla | 7/10 | 3203 days | 56% |
| Matthias Hottex | 10/10 | 3206 days | 60% |
| Valerie Pauly | 7/10 | 3206 days | 56% |
| Jan Sojka | 10/10 | 3206 days | 60% |
| Denisa Tuckova | 10/10 | 3206 days | 60% |
| Daniel Weber | 7/10 | 3213 days | 55% |
| Szu-Yi Hsu | 9/10 | 3217 days | 59% |
| Chao Lai | 9/10 | 3217 days | 59% |
| Derick Trotter | 9/10 | 3218 days | 59% |
| Molly Bogeberg | 10/10 | 3221 days | 59% |
| Jiri Sojka | 9/10 | 3222 days | 58% |
| Lauren Goebel | 10/10 | 3227 days | 59% |
| Leon Schotter | 10/10 | 3228 days | 59% |
| Ellie Doughty | 8/10 | 3229 days | 57% |
| Lukas Havlicek | 9/10 | 3231 days | 58% |
| Regina Baum | 8/10 | 3231 days | 57% |
| Florian Baum | 10/10 | 3231 days | 59% |
| Joaquin Gruffat | 9/10 | 3233 days | 58% |
| Isaliner and Mathieu | 10/10 | 3238 days | 58% |
| Matt and Louise | 10/10 | 3281 days | 56% |
| Lenka Korinkova | 10/10 | 3580 days | 40% |
| Jiri Benda | 10/10 | 3580 days | 40% |
| Roeland Driessen | 10/10 | 3652 days | 36% |
| Oliver Andres | 10/10 | 3667 days | 36% |
| Douglas Yeates | 9/10 | 3924 days | 22% |
| Simeon W | 10/10 | 3940 days | 21% |
| Stina Hultberg | 10/10 | 3962 days | 20% |
| Hadar | 10/10 | 3962 days | 20% |
| Linus Larsson | 6/10 | 3964 days | 17% |
| Marius Hoffmann | 9/10 | 3975 days | 19% |
| Daniel Naveh | 10/10 | 4006 days | 18% |
| Doran Swartz | 9/10 | 4007 days | 18% |
| Guy David | 7/10 | 4007 days | 16% |
| Sapir Lifshitz | 8/10 | 4007 days | 17% |
| Maya Barad | 9/10 | 4007 days | 18% |
| Sarah Strong | 10/10 | 4010 days | 18% |
| Thomas Roche | 10/10 | 4019 days | 17% |
| Omri Ifrsh | 10/10 | 4298 days | 2% |
| Pete Wilson | 9/10 | 4309 days | 2% |
| Tim Vennewold | 9/10 | 4310 days | 2% |
| Yves Vennewald | 10/10 | 4310 days | 2% |
| Pia Pitkala | 9/10 | 4312 days | 2% |
| Arno Leleu | 8/10 | 4332 days | 1% |
| Katharina Littlemann | 10/10 | 4335 days | 1% |
| Fabian and Teresa | 8/10 | 4344 days | 0% |
| Michael Neumann | 10/10 | 4675 days | 25% |
| Nicholas Prakenhammar | 7/10 | 4701 days | 23% |
| Jasmin Loeffler | 7/10 | 4999 days | 23% |
| Ofir Avimeir | 9/10 | 5032 days | 25% |
| Nick Foster | 10/10 | 5036 days | 25% |
| Todd Pang | 10/10 | 5038 days | 25% |
| Chrissy Crebas | 10/10 | 5039 days | 25% |
| Andreas Fritesche | 10/10 | 5057 days | 25% |
| Thomas Reidinger | 7/10 | 5068 days | 23% |
| Eduard Wikidal | 3/10 | 5069 days | 13% |
| Wallet | 8/10 | 5081 days | 24% |
| Victoria Slater | 8/10 | 5393 days | 24% |
| Franz | 10/10 | 5416 days | 25% |
| Nicky and Andy Prescott | 8/10 | 5421 days | 24% |
| Matthias A | 9/10 | 5421 days | 25% |
| martint | 10/10 | 5502 days | 25% |
| Evan | 10/10 | 5570 days | 25% |
| SteveW | 8/10 | 5771 days | 24% |
| Francesca Sabat | 10/10 | 5775 days | 25% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.