Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Mueller Hut Route

Valid Reviews

74 Valid Reviews

The Mueller Hut Route experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 74 valid reviews:

Rating Count Percentage
10/10 38
51%
9/10 18
24%
8/10 9
12%
7/10 7
9%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

90.81% Average

The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.81% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 74 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 36
50%
9/10 18
25%
8/10 9
13%
7/10 7
10%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

90.56% Average

The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.41%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Therese Kacsics 10/10 2379 days 100%
Tomas Kotul 9/10 2819 days 76%
Madi 10/10 2882 days 74%
Kosia 10/10 2882 days 74%
Petr Jesko 10/10 2893 days 73%
Sandra Piechoua 10/10 2893 days 73%
Isabel 9/10 3130 days 60%
Jorg Muller 10/10 3130 days 61%
Anja Rakers 9/10 3136 days 60%
Mark Ryan 10/10 3137 days 60%
Marla 7/10 3139 days 56%
Matthias Hottex 10/10 3142 days 60%
Valerie Pauly 7/10 3142 days 55%
Jan Sojka 10/10 3142 days 60%
Denisa Tuckova 10/10 3142 days 60%
Daniel Weber 7/10 3149 days 55%
Szu-Yi Hsu 9/10 3153 days 59%
Chao Lai 9/10 3153 days 59%
Derick Trotter 9/10 3154 days 59%
Molly Bogeberg 10/10 3157 days 59%
Jiri Sojka 9/10 3158 days 58%
Lauren Goebel 10/10 3163 days 59%
Leon Schotter 10/10 3164 days 59%
Ellie Doughty 8/10 3165 days 57%
Lukas Havlicek 9/10 3167 days 58%
Regina Baum 8/10 3167 days 57%
Florian Baum 10/10 3167 days 59%
Joaquin Gruffat 9/10 3169 days 58%
Isaliner and Mathieu 10/10 3174 days 58%
Matt and Louise 10/10 3217 days 56%
Lenka Korinkova 10/10 3516 days 40%
Jiri Benda 10/10 3516 days 40%
Roeland Driessen 10/10 3588 days 36%
Oliver Andres 10/10 3603 days 36%
Douglas Yeates 9/10 3860 days 22%
Simeon W 10/10 3876 days 21%
Stina Hultberg 10/10 3898 days 20%
Hadar 10/10 3898 days 20%
Linus Larsson 6/10 3900 days 17%
Marius Hoffmann 9/10 3911 days 19%
Daniel Naveh 10/10 3942 days 18%
Doran Swartz 9/10 3943 days 18%
Guy David 7/10 3943 days 16%
Sapir Lifshitz 8/10 3943 days 17%
Maya Barad 9/10 3943 days 18%
Sarah Strong 10/10 3946 days 18%
Thomas Roche 10/10 3955 days 17%
Omri Ifrsh 10/10 4234 days 3%
Pete Wilson 9/10 4245 days 2%
Tim Vennewold 9/10 4246 days 2%
Yves Vennewald 10/10 4246 days 2%
Pia Pitkala 9/10 4248 days 2%
Arno Leleu 8/10 4268 days 1%
Katharina Littlemann 10/10 4271 days 1%
Fabian and Teresa 8/10 4280 days 0%
Michael Neumann 10/10 4611 days 22%
Nicholas Prakenhammar 7/10 4637 days 20%
Jasmin Loeffler 7/10 4935 days 20%
Ofir Avimeir 9/10 4968 days 21%
Nick Foster 10/10 4972 days 22%
Todd Pang 10/10 4974 days 22%
Chrissy Crebas 10/10 4975 days 22%
Andreas Fritesche 10/10 4993 days 22%
Thomas Reidinger 7/10 5004 days 20%
Eduard Wikidal 3/10 5005 days 9%
Wallet 8/10 5017 days 21%
Victoria Slater 8/10 5329 days 21%
Franz 10/10 5352 days 22%
Nicky and Andy Prescott 8/10 5357 days 21%
Matthias A 9/10 5357 days 21%
martint 10/10 5438 days 22%
Evan 10/10 5506 days 22%
SteveW 8/10 5707 days 21%
Francesca Sabat 10/10 5711 days 22%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.70% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.