Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Mueller Hut Route

Valid Reviews

74 Valid Reviews

The Mueller Hut Route experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 74 valid reviews:

Rating Count Percentage
10/10 38
51%
9/10 18
24%
8/10 9
12%
7/10 7
9%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

90.81% Average

The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.81% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 74 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 36
50%
9/10 18
25%
8/10 9
13%
7/10 7
10%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

90.56% Average

The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.27%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Therese Kacsics 10/10 2487 days 100%
Tomas Kotul 9/10 2927 days 76%
Madi 10/10 2990 days 73%
Kosia 10/10 2990 days 73%
Petr Jesko 10/10 3001 days 73%
Sandra Piechoua 10/10 3001 days 73%
Isabel 9/10 3238 days 60%
Jorg Muller 10/10 3238 days 60%
Anja Rakers 9/10 3244 days 59%
Mark Ryan 10/10 3245 days 60%
Marla 7/10 3247 days 56%
Matthias Hottex 10/10 3250 days 60%
Valerie Pauly 7/10 3250 days 56%
Jan Sojka 10/10 3250 days 60%
Denisa Tuckova 10/10 3250 days 60%
Daniel Weber 7/10 3257 days 55%
Szu-Yi Hsu 9/10 3261 days 59%
Chao Lai 9/10 3261 days 59%
Derick Trotter 9/10 3262 days 58%
Molly Bogeberg 10/10 3265 days 59%
Jiri Sojka 9/10 3266 days 58%
Lauren Goebel 10/10 3271 days 59%
Leon Schotter 10/10 3272 days 59%
Ellie Doughty 8/10 3273 days 57%
Lukas Havlicek 9/10 3275 days 58%
Regina Baum 8/10 3275 days 57%
Florian Baum 10/10 3275 days 58%
Joaquin Gruffat 9/10 3277 days 58%
Isaliner and Mathieu 10/10 3282 days 58%
Matt and Louise 10/10 3325 days 56%
Lenka Korinkova 10/10 3624 days 40%
Jiri Benda 10/10 3624 days 40%
Roeland Driessen 10/10 3695 days 36%
Oliver Andres 10/10 3711 days 35%
Douglas Yeates 9/10 3968 days 22%
Simeon W 10/10 3984 days 21%
Stina Hultberg 10/10 4006 days 20%
Hadar 10/10 4006 days 20%
Linus Larsson 6/10 4008 days 17%
Marius Hoffmann 9/10 4019 days 19%
Daniel Naveh 10/10 4050 days 17%
Doran Swartz 9/10 4051 days 17%
Guy David 7/10 4051 days 16%
Sapir Lifshitz 8/10 4051 days 17%
Maya Barad 9/10 4051 days 17%
Sarah Strong 10/10 4054 days 17%
Thomas Roche 10/10 4063 days 17%
Omri Ifrsh 10/10 4342 days 2%
Pete Wilson 9/10 4353 days 1%
Tim Vennewold 9/10 4354 days 1%
Yves Vennewald 10/10 4354 days 1%
Pia Pitkala 9/10 4356 days 1%
Arno Leleu 8/10 4376 days 0%
Katharina Littlemann 10/10 4379 days 0%
Fabian and Teresa 8/10 4388 days 26%
Michael Neumann 10/10 4719 days 27%
Nicholas Prakenhammar 7/10 4745 days 25%
Jasmin Loeffler 7/10 5043 days 25%
Ofir Avimeir 9/10 5076 days 27%
Nick Foster 10/10 5080 days 27%
Todd Pang 10/10 5082 days 27%
Chrissy Crebas 10/10 5083 days 27%
Andreas Fritesche 10/10 5101 days 27%
Thomas Reidinger 7/10 5112 days 25%
Eduard Wikidal 3/10 5113 days 15%
Wallet 8/10 5125 days 26%
Victoria Slater 8/10 5437 days 26%
Franz 10/10 5460 days 27%
Nicky and Andy Prescott 8/10 5465 days 26%
Matthias A 9/10 5465 days 27%
martint 10/10 5546 days 27%
Evan 10/10 5614 days 27%
SteveW 8/10 5815 days 26%
Francesca Sabat 10/10 5819 days 27%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.72% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.