G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
74 Valid Reviews
The Mueller Hut Route experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 38 |
|
51% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.81% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.81% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 74 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Therese Kacsics | 10/10 | 2794 days | 100% |
| Tomas Kotul | 9/10 | 3234 days | 71% |
| Madi | 10/10 | 3297 days | 68% |
| Kosia | 10/10 | 3297 days | 68% |
| Petr Jesko | 10/10 | 3308 days | 67% |
| Sandra Piechoua | 10/10 | 3308 days | 67% |
| Isabel | 9/10 | 3545 days | 52% |
| Jorg Muller | 10/10 | 3545 days | 52% |
| Anja Rakers | 9/10 | 3551 days | 51% |
| Mark Ryan | 10/10 | 3552 days | 52% |
| Marla | 7/10 | 3554 days | 48% |
| Matthias Hottex | 10/10 | 3557 days | 52% |
| Valerie Pauly | 7/10 | 3557 days | 48% |
| Jan Sojka | 10/10 | 3557 days | 52% |
| Denisa Tuckova | 10/10 | 3557 days | 52% |
| Daniel Weber | 7/10 | 3564 days | 48% |
| Szu-Yi Hsu | 9/10 | 3568 days | 50% |
| Chao Lai | 9/10 | 3568 days | 50% |
| Derick Trotter | 9/10 | 3569 days | 50% |
| Molly Bogeberg | 10/10 | 3572 days | 51% |
| Jiri Sojka | 9/10 | 3573 days | 50% |
| Lauren Goebel | 10/10 | 3578 days | 50% |
| Leon Schotter | 10/10 | 3579 days | 50% |
| Ellie Doughty | 8/10 | 3580 days | 49% |
| Lukas Havlicek | 9/10 | 3582 days | 49% |
| Regina Baum | 8/10 | 3582 days | 49% |
| Florian Baum | 10/10 | 3582 days | 50% |
| Joaquin Gruffat | 9/10 | 3584 days | 49% |
| Isaliner and Mathieu | 10/10 | 3589 days | 50% |
| Matt and Louise | 10/10 | 3632 days | 47% |
| Lenka Korinkova | 10/10 | 3931 days | 28% |
| Jiri Benda | 10/10 | 3931 days | 28% |
| Roeland Driessen | 10/10 | 4003 days | 23% |
| Oliver Andres | 10/10 | 4018 days | 22% |
| Douglas Yeates | 9/10 | 4275 days | 6% |
| Simeon W | 10/10 | 4291 days | 5% |
| Stina Hultberg | 10/10 | 4313 days | 4% |
| Hadar | 10/10 | 4313 days | 4% |
| Linus Larsson | 6/10 | 4315 days | 3% |
| Marius Hoffmann | 9/10 | 4326 days | 3% |
| Daniel Naveh | 10/10 | 4357 days | 1% |
| Doran Swartz | 9/10 | 4358 days | 1% |
| Guy David | 7/10 | 4358 days | 1% |
| Sapir Lifshitz | 8/10 | 4358 days | 1% |
| Maya Barad | 9/10 | 4358 days | 1% |
| Sarah Strong | 10/10 | 4361 days | 1% |
| Thomas Roche | 10/10 | 4370 days | 0% |
| Omri Ifrsh | 10/10 | 4649 days | 32% |
| Pete Wilson | 9/10 | 4660 days | 31% |
| Tim Vennewold | 9/10 | 4661 days | 31% |
| Yves Vennewald | 10/10 | 4661 days | 32% |
| Pia Pitkala | 9/10 | 4663 days | 31% |
| Arno Leleu | 8/10 | 4683 days | 31% |
| Katharina Littlemann | 10/10 | 4686 days | 32% |
| Fabian and Teresa | 8/10 | 4695 days | 31% |
| Michael Neumann | 10/10 | 5026 days | 32% |
| Nicholas Prakenhammar | 7/10 | 5052 days | 30% |
| Jasmin Loeffler | 7/10 | 5350 days | 30% |
| Ofir Avimeir | 9/10 | 5383 days | 31% |
| Nick Foster | 10/10 | 5387 days | 32% |
| Todd Pang | 10/10 | 5389 days | 32% |
| Chrissy Crebas | 10/10 | 5390 days | 32% |
| Andreas Fritesche | 10/10 | 5408 days | 32% |
| Thomas Reidinger | 7/10 | 5419 days | 30% |
| Eduard Wikidal | 3/10 | 5420 days | 17% |
| Wallet | 8/10 | 5432 days | 31% |
| Victoria Slater | 8/10 | 5744 days | 31% |
| Franz | 10/10 | 5767 days | 32% |
| Nicky and Andy Prescott | 8/10 | 5772 days | 31% |
| Matthias A | 9/10 | 5772 days | 31% |
| martint | 10/10 | 5853 days | 32% |
| Evan | 10/10 | 5921 days | 32% |
| SteveW | 8/10 | 6122 days | 31% |
| Francesca Sabat | 10/10 | 6126 days | 32% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.