Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
74 Valid Reviews
The Mueller Hut Route experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 38 |
|
51% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.81% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.81% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 74 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Therese Kacsics | 10/10 | 2416 days | 100% |
| Tomas Kotul | 9/10 | 2856 days | 76% |
| Madi | 10/10 | 2919 days | 74% |
| Kosia | 10/10 | 2919 days | 74% |
| Petr Jesko | 10/10 | 2930 days | 73% |
| Sandra Piechoua | 10/10 | 2930 days | 73% |
| Isabel | 9/10 | 3167 days | 60% |
| Jorg Muller | 10/10 | 3167 days | 61% |
| Anja Rakers | 9/10 | 3173 days | 60% |
| Mark Ryan | 10/10 | 3174 days | 60% |
| Marla | 7/10 | 3176 days | 56% |
| Matthias Hottex | 10/10 | 3179 days | 60% |
| Valerie Pauly | 7/10 | 3179 days | 56% |
| Jan Sojka | 10/10 | 3179 days | 60% |
| Denisa Tuckova | 10/10 | 3179 days | 60% |
| Daniel Weber | 7/10 | 3186 days | 55% |
| Szu-Yi Hsu | 9/10 | 3190 days | 59% |
| Chao Lai | 9/10 | 3190 days | 59% |
| Derick Trotter | 9/10 | 3191 days | 59% |
| Molly Bogeberg | 10/10 | 3194 days | 59% |
| Jiri Sojka | 9/10 | 3195 days | 58% |
| Lauren Goebel | 10/10 | 3200 days | 59% |
| Leon Schotter | 10/10 | 3201 days | 59% |
| Ellie Doughty | 8/10 | 3202 days | 57% |
| Lukas Havlicek | 9/10 | 3204 days | 58% |
| Regina Baum | 8/10 | 3204 days | 57% |
| Florian Baum | 10/10 | 3204 days | 59% |
| Joaquin Gruffat | 9/10 | 3206 days | 58% |
| Isaliner and Mathieu | 10/10 | 3211 days | 58% |
| Matt and Louise | 10/10 | 3254 days | 56% |
| Lenka Korinkova | 10/10 | 3553 days | 40% |
| Jiri Benda | 10/10 | 3553 days | 40% |
| Roeland Driessen | 10/10 | 3625 days | 36% |
| Oliver Andres | 10/10 | 3640 days | 36% |
| Douglas Yeates | 9/10 | 3897 days | 22% |
| Simeon W | 10/10 | 3913 days | 21% |
| Stina Hultberg | 10/10 | 3935 days | 20% |
| Hadar | 10/10 | 3935 days | 20% |
| Linus Larsson | 6/10 | 3937 days | 17% |
| Marius Hoffmann | 9/10 | 3948 days | 19% |
| Daniel Naveh | 10/10 | 3979 days | 18% |
| Doran Swartz | 9/10 | 3980 days | 18% |
| Guy David | 7/10 | 3980 days | 16% |
| Sapir Lifshitz | 8/10 | 3980 days | 17% |
| Maya Barad | 9/10 | 3980 days | 18% |
| Sarah Strong | 10/10 | 3983 days | 18% |
| Thomas Roche | 10/10 | 3992 days | 17% |
| Omri Ifrsh | 10/10 | 4271 days | 2% |
| Pete Wilson | 9/10 | 4282 days | 2% |
| Tim Vennewold | 9/10 | 4283 days | 2% |
| Yves Vennewald | 10/10 | 4283 days | 2% |
| Pia Pitkala | 9/10 | 4285 days | 2% |
| Arno Leleu | 8/10 | 4305 days | 1% |
| Katharina Littlemann | 10/10 | 4308 days | 1% |
| Fabian and Teresa | 8/10 | 4317 days | 0% |
| Michael Neumann | 10/10 | 4648 days | 24% |
| Nicholas Prakenhammar | 7/10 | 4674 days | 22% |
| Jasmin Loeffler | 7/10 | 4972 days | 22% |
| Ofir Avimeir | 9/10 | 5005 days | 23% |
| Nick Foster | 10/10 | 5009 days | 24% |
| Todd Pang | 10/10 | 5011 days | 24% |
| Chrissy Crebas | 10/10 | 5012 days | 24% |
| Andreas Fritesche | 10/10 | 5030 days | 24% |
| Thomas Reidinger | 7/10 | 5041 days | 22% |
| Eduard Wikidal | 3/10 | 5042 days | 11% |
| Wallet | 8/10 | 5054 days | 23% |
| Victoria Slater | 8/10 | 5366 days | 23% |
| Franz | 10/10 | 5389 days | 24% |
| Nicky and Andy Prescott | 8/10 | 5394 days | 23% |
| Matthias A | 9/10 | 5394 days | 23% |
| martint | 10/10 | 5475 days | 24% |
| Evan | 10/10 | 5543 days | 24% |
| SteveW | 8/10 | 5744 days | 23% |
| Francesca Sabat | 10/10 | 5748 days | 24% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.