We did the Mount Cook Day Tour: Queenstown to Christchurch tour.

They do not show the points as per the listed itinerary. Our driver was very rude and wasted 3 hours at Hermitage hotel because of which he did not stop at Lindis Pass, Lake Pukaki, Lake Tekapo and Church of Good Shepherd. There was no commentary at all during the tour. Whatever the driver spoke on the microphone was all muffled and we didn't understand a single word. The driver was more keen on halting at restaurants and eateries instead of stopping at the actual point of interest spots.

Worst experience ever had.

Please do not book their tours, its a waste of money and waste of time to go on their tours.

Reviewed 11 months ago

Driver came to our hotel 15 minutes early and left before we got there 10 minutes before assigned pickup time.

Check in person at the transfer spot was extremely rude and unhelpful. Our driver for the day "Eddy" was the highlight. He was very helpful and knowledgeable about the route, noting lots of history. Overall the tour feels like a big cattle prodding exercise.

Reviewed almost 8 years ago

Excellent and funny staff, not very expensive, buses and boats clean.

Saw amazing sites, did not enjoying transferring buses and boats during the tour.

Reviewed over 12 years ago

Avoid this company at all costs!

I had a scheduled tour at Rotorua, but the region was set to a State of Emergency with travel restrictions due to Cyclone Cook. When I told them I didn't feel safe and wanted to adhere to the government warnings to stay off the roads, they still refused to refund my tour. After that, they've completely refused to respond to my communications. An awful company that values cash over customer safety, even when their own government says it's unsafe.

Reviewed over 7 years ago

We did the Mount Cook Day Tour: Queenstown to Christchurch tour.

They do not show the points as per the listed itinerary. Our driver was very rude and wasted 3 hours at Hermitage hotel because of which he did not stop at Lindis Pass, Lake Pukaki, Lake Tekapo and Church of Good Shepherd. There was no commentary at all during the tour. Whatever the driver spoke on the microphone was all muffled and we didn't understand a single word. The driver was more keen on halting at restaurants and eateries instead of stopping at the actual point of interest spots.

Worst experience ever had.

Please do not book their tours, its a waste of money and waste of time to go on their tours.

Reviewed 11 months ago

Avoid this company at all costs!

I had a scheduled tour at Rotorua, but the region was set to a State of Emergency with travel restrictions due to Cyclone Cook. When I told them I didn't feel safe and wanted to adhere to the government warnings to stay off the roads, they still refused to refund my tour. After that, they've completely refused to respond to my communications. An awful company that values cash over customer safety, even when their own government says it's unsafe.

Reviewed over 7 years ago

Waitomo glow worm caves and Rotorua - return to Auckland.

Great way to see the landmark sights in one day, though it was a constant rush to get to the next venue because of the distance. It was worth it, they managed to fit plenty in. Very good quality food for lunch. Tour driver was very knowledgeable. The staff had arranged hotel pick up & drop off but arriving back after a 13hr day, they told me there was nobody to drop my 4 year old and i back to the hotel & we'd have to walk. A crappy end to what was a good day & very unprofessional on their part.

Reviewed almost 8 years ago

Full day tour and pickup at hotel, clean bus and excellent driver.

Boat tour of islands was great, lots of history shared with tour goers, great dolphin watching and boating.

Reviewed over 12 years ago

Bay of Islands: Efficient and very knowledgable bus driver.

Small number (of travellers) helped. Treaty ground - rushed and guide not really needed. Boat trip and hole in wall rock - excellent seeing dolphins on the way.

Reviewed over 13 years ago

Friendly and knowledgable staff.

Good vessel and facilities. Dophin sighting was magic and scenery great.

Reviewed over 14 years ago

I did the morning sightseeing trip.

The old man tour guide Don was so funny. The view from Mt Eden was amazing, and I learned so much about the city.

Reviewed about 15 years ago and experienced in October 2007