G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 592 days | 100% |
| Backpack On Fire | 10/10 | 2174 days | 5% |
| Amy Lord | 10/10 | 2877 days | 4% |
| Jennie Tollerton | 9/10 | 2966 days | 3% |
| Charles Kulins | 10/10 | 3238 days | 3% |
| Dorthe Soeholm | 10/10 | 3240 days | 3% |
| Soren Soeholm | 8/10 | 3240 days | 3% |
| Ben | 10/10 | 3244 days | 3% |
| Katharina Gans | 10/10 | 3248 days | 3% |
| Orane Lefebuee | 10/10 | 3251 days | 3% |
| Marc Reuter | 8/10 | 3284 days | 3% |
| Ben | 10/10 | 3340 days | 2% |
| Adrien Richard | 8/10 | 3543 days | 2% |
| Anais Roux | 10/10 | 3556 days | 2% |
| Jamie Serieux | 9/10 | 3558 days | 2% |
| Gerbrand Smidt | 10/10 | 3558 days | 2% |
| Luala F | 10/10 | 3562 days | 2% |
| Gessica | 10/10 | 3563 days | 2% |
| Paul Larauze | 7/10 | 3572 days | 2% |
| Michael Regensburger | 9/10 | 3573 days | 2% |
| Julie Miehling | 8/10 | 3574 days | 2% |
| Nico Wedel | 7/10 | 3574 days | 2% |
| Patrick Thumeyer | 8/10 | 3575 days | 2% |
| Stephanie Hofman | 9/10 | 3576 days | 2% |
| John and Jan | 8/10 | 3577 days | 2% |
| Emily Pohlmann | 8/10 | 3580 days | 2% |
| Rocio Lucero | 10/10 | 3582 days | 2% |
| Ben and Pauline | 9/10 | 3587 days | 2% |
| Ben Schieber | 6/10 | 3594 days | 2% |
| Marlene Goecke | 7/10 | 3594 days | 2% |
| Joris | 10/10 | 3599 days | 2% |
| Philipp | 6/10 | 3599 days | 2% |
| Pierre Alexandre | 7/10 | 3601 days | 2% |
| Bernhard Fichtl | 8/10 | 3603 days | 2% |
| Joana Frever | 10/10 | 3606 days | 2% |
| Katlin Pollinger | 10/10 | 3606 days | 2% |
| Carmen Pramstaller | 6/10 | 3606 days | 2% |
| Stella and Merle | 10/10 | 3611 days | 2% |
| Christine Schtenker | 9/10 | 3611 days | 2% |
| Rebecca Winzig | 9/10 | 3611 days | 2% |
| Michele Winzig | 10/10 | 3611 days | 2% |
| Roland Fischer | 8/10 | 3612 days | 2% |
| Daniel Roedel | 9/10 | 3613 days | 2% |
| Lucile Souday | 10/10 | 3613 days | 2% |
| Tilman | 9/10 | 3615 days | 2% |
| Asborn Damgaard | 10/10 | 3621 days | 2% |
| Meilin | 9/10 | 3622 days | 2% |
| Sascha Kaffenberger | 10/10 | 3624 days | 2% |
| Clare Pickford | 8/10 | 3629 days | 2% |
| Nico | 8/10 | 3631 days | 2% |
| Jonathan Brunetti | 8/10 | 3646 days | 2% |
| Julia Huesam | 9/10 | 3658 days | 2% |
| Isabella | 10/10 | 3660 days | 2% |
| Jessica and Leonie | 9/10 | 3662 days | 2% |
| Selma Krap | 9/10 | 3668 days | 2% |
| Mathieu Brun | 10/10 | 3670 days | 2% |
| Fabian Dilly | 10/10 | 3677 days | 2% |
| Lars Hobrecht | 10/10 | 3677 days | 2% |
| Timo Krueger | 8/10 | 3929 days | 1% |
| Stuart Cook | 8/10 | 3930 days | 1% |
| Manuela Opprecht | 7/10 | 3980 days | 1% |
| Dominik Rehbaum | 9/10 | 3989 days | 1% |
| Bart Hanssen | 7/10 | 4009 days | 1% |
| Denisa Mecikova | 10/10 | 4280 days | 0% |
| Christoph Betten | 4/10 | 4284 days | 0% |
| Christina | 8/10 | 4288 days | 0% |
| Kathrin Lerch | 10/10 | 4288 days | 0% |
| Paolo Cases | 8/10 | 4288 days | 0% |
| Bea Westkam | 10/10 | 4290 days | 0% |
| Christopher Berkhahn | 8/10 | 4290 days | 0% |
| Julia Moellers | 10/10 | 4290 days | 0% |
| Maxime Ripoche | 7/10 | 4315 days | 0% |
| Julie Ledanois | 10/10 | 4317 days | 0% |
| Matthias Freiling | 10/10 | 4332 days | 0% |
| Bertrand Gilles | 8/10 | 4653 days | 1% |
| Rampon | 10/10 | 4658 days | 1% |
| Sarah Horn | 10/10 | 4659 days | 1% |
| Debiesse | 10/10 | 4659 days | 1% |
| Maja Bogdanowicz | 10/10 | 4678 days | 1% |
| Fabian Koitka | 10/10 | 4691 days | 1% |
| Nora and Edward | 9/10 | 4694 days | 1% |
| Judy | 10/10 | 4770 days | 1% |
| Stevie | 10/10 | 4773 days | 1% |
| Krataihai | 10/10 | 4791 days | 1% |
| Jaqi_Gary | 9/10 | 4791 days | 1% |
| KDS_Holiday | 10/10 | 4822 days | 1% |
| Malena | 10/10 | 5036 days | 1% |
| nga | 9/10 | 5036 days | 1% |
| Sabine | 8/10 | 5041 days | 1% |
| Daniel & Manuela | 10/10 | 5042 days | 1% |
| Nora | 9/10 | 5049 days | 1% |
| Janicha Blumenthal | 10/10 | 5050 days | 1% |
| Liz Stokes | 9/10 | 5052 days | 1% |
| Elizabeth Gardner | 9/10 | 5057 days | 1% |
| Norm Cooper | 8/10 | 5057 days | 1% |
| Louisa | 10/10 | 5110 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5131 days | 1% |
| Andreas & Sonja | 9/10 | 5143 days | 1% |
| Theresa | 10/10 | 5143 days | 1% |
| Christina | 9/10 | 5144 days | 1% |
| Laurent P | 10/10 | 5374 days | 1% |
| Michael Orme | 10/10 | 5392 days | 1% |
| Carolin | 8/10 | 5401 days | 1% |
| Lil Irish | 10/10 | 5401 days | 1% |
| Andreas Scholl | 10/10 | 5406 days | 1% |
| Berger | 8/10 | 5406 days | 1% |
| Adam Hayley | 9/10 | 5414 days | 1% |
| Valerie | 10/10 | 5416 days | 1% |
| Ines | 10/10 | 5417 days | 1% |
| Sebastian Engelke | 7/10 | 5418 days | 1% |
| Alan & Gill Geach | 8/10 | 5424 days | 1% |
| Liz Dolman | 8/10 | 5425 days | 1% |
| Daniel Fischer | 8/10 | 5428 days | 1% |
| Katrin & Mark | 9/10 | 5430 days | 1% |
| Moniek Steyaert | 8/10 | 5430 days | 1% |
| Chamton | 7/10 | 5430 days | 1% |
| Andrew Hammond | 10/10 | 5553 days | 1% |
| Richard Spore | 10/10 | 5754 days | 1% |
| Matt Roper | 10/10 | 5758 days | 1% |
| Maria Lorentzen | 10/10 | 5774 days | 1% |
| Helmet Paula | 10/10 | 5780 days | 1% |
| David Rich | 8/10 | 5780 days | 1% |
| Anne Veser | 10/10 | 5787 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5790 days | 1% |
| Ake Erlandsson | 10/10 | 5791 days | 1% |
| Brenda | 10/10 | 5792 days | 1% |
| Robert Scharrenborg | 9/10 | 5794 days | 1% |
| Helen and Hans Walser | 10/10 | 5815 days | 1% |
| gemmav | 9/10 | 5841 days | 1% |
| Andreas Sterki | 8/10 | 5865 days | 1% |
| Roman Hauri | 10/10 | 5869 days | 1% |
| DamienM | 9/10 | 6117 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.