Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 222 days | 100% |
| Backpack On Fire | 10/10 | 1804 days | 5% |
| Amy Lord | 10/10 | 2507 days | 4% |
| Jennie Tollerton | 9/10 | 2596 days | 3% |
| Charles Kulins | 10/10 | 2867 days | 3% |
| Dorthe Soeholm | 10/10 | 2870 days | 3% |
| Soren Soeholm | 8/10 | 2870 days | 3% |
| Ben | 10/10 | 2874 days | 3% |
| Katharina Gans | 10/10 | 2878 days | 3% |
| Orane Lefebuee | 10/10 | 2881 days | 3% |
| Marc Reuter | 8/10 | 2914 days | 3% |
| Ben | 10/10 | 2970 days | 3% |
| Adrien Richard | 8/10 | 3173 days | 2% |
| Anais Roux | 10/10 | 3186 days | 2% |
| Jamie Serieux | 9/10 | 3188 days | 2% |
| Gerbrand Smidt | 10/10 | 3188 days | 2% |
| Luala F | 10/10 | 3192 days | 2% |
| Gessica | 10/10 | 3193 days | 2% |
| Paul Larauze | 7/10 | 3202 days | 2% |
| Michael Regensburger | 9/10 | 3203 days | 2% |
| Julie Miehling | 8/10 | 3204 days | 2% |
| Nico Wedel | 7/10 | 3204 days | 2% |
| Patrick Thumeyer | 8/10 | 3205 days | 2% |
| Stephanie Hofman | 9/10 | 3206 days | 2% |
| John and Jan | 8/10 | 3207 days | 2% |
| Emily Pohlmann | 8/10 | 3210 days | 2% |
| Rocio Lucero | 10/10 | 3212 days | 2% |
| Ben and Pauline | 9/10 | 3217 days | 2% |
| Ben Schieber | 6/10 | 3224 days | 2% |
| Marlene Goecke | 7/10 | 3224 days | 2% |
| Joris | 10/10 | 3229 days | 2% |
| Philipp | 6/10 | 3229 days | 2% |
| Pierre Alexandre | 7/10 | 3231 days | 2% |
| Bernhard Fichtl | 8/10 | 3233 days | 2% |
| Joana Frever | 10/10 | 3236 days | 2% |
| Katlin Pollinger | 10/10 | 3236 days | 2% |
| Carmen Pramstaller | 6/10 | 3236 days | 2% |
| Stella and Merle | 10/10 | 3241 days | 2% |
| Christine Schtenker | 9/10 | 3241 days | 2% |
| Rebecca Winzig | 9/10 | 3241 days | 2% |
| Michele Winzig | 10/10 | 3241 days | 2% |
| Roland Fischer | 8/10 | 3242 days | 2% |
| Daniel Roedel | 9/10 | 3243 days | 2% |
| Lucile Souday | 10/10 | 3243 days | 2% |
| Tilman | 9/10 | 3245 days | 2% |
| Asborn Damgaard | 10/10 | 3251 days | 2% |
| Meilin | 9/10 | 3252 days | 2% |
| Sascha Kaffenberger | 10/10 | 3254 days | 2% |
| Clare Pickford | 8/10 | 3259 days | 2% |
| Nico | 8/10 | 3261 days | 2% |
| Jonathan Brunetti | 8/10 | 3276 days | 2% |
| Julia Huesam | 9/10 | 3288 days | 2% |
| Isabella | 10/10 | 3290 days | 2% |
| Jessica and Leonie | 9/10 | 3292 days | 2% |
| Selma Krap | 9/10 | 3298 days | 2% |
| Mathieu Brun | 10/10 | 3300 days | 2% |
| Fabian Dilly | 10/10 | 3307 days | 2% |
| Lars Hobrecht | 10/10 | 3307 days | 2% |
| Timo Krueger | 8/10 | 3559 days | 2% |
| Stuart Cook | 8/10 | 3560 days | 2% |
| Manuela Opprecht | 7/10 | 3610 days | 1% |
| Dominik Rehbaum | 9/10 | 3619 days | 1% |
| Bart Hanssen | 7/10 | 3639 days | 1% |
| Denisa Mecikova | 10/10 | 3910 days | 1% |
| Christoph Betten | 4/10 | 3914 days | 1% |
| Christina | 8/10 | 3918 days | 1% |
| Kathrin Lerch | 10/10 | 3918 days | 1% |
| Paolo Cases | 8/10 | 3918 days | 1% |
| Bea Westkam | 10/10 | 3920 days | 1% |
| Christopher Berkhahn | 8/10 | 3920 days | 1% |
| Julia Moellers | 10/10 | 3920 days | 1% |
| Maxime Ripoche | 7/10 | 3945 days | 1% |
| Julie Ledanois | 10/10 | 3947 days | 1% |
| Matthias Freiling | 10/10 | 3962 days | 1% |
| Bertrand Gilles | 8/10 | 4283 days | 0% |
| Rampon | 10/10 | 4288 days | 0% |
| Sarah Horn | 10/10 | 4289 days | 0% |
| Debiesse | 10/10 | 4289 days | 0% |
| Maja Bogdanowicz | 10/10 | 4308 days | 0% |
| Fabian Koitka | 10/10 | 4321 days | 0% |
| Nora and Edward | 9/10 | 4324 days | 0% |
| Judy | 10/10 | 4400 days | 1% |
| Stevie | 10/10 | 4403 days | 1% |
| Krataihai | 10/10 | 4421 days | 1% |
| Jaqi_Gary | 9/10 | 4421 days | 1% |
| KDS_Holiday | 10/10 | 4452 days | 1% |
| Malena | 10/10 | 4666 days | 1% |
| nga | 9/10 | 4666 days | 1% |
| Sabine | 8/10 | 4671 days | 1% |
| Daniel & Manuela | 10/10 | 4672 days | 1% |
| Nora | 9/10 | 4679 days | 1% |
| Janicha Blumenthal | 10/10 | 4680 days | 1% |
| Liz Stokes | 9/10 | 4682 days | 1% |
| Elizabeth Gardner | 9/10 | 4687 days | 1% |
| Norm Cooper | 8/10 | 4687 days | 1% |
| Louisa | 10/10 | 4740 days | 1% |
| Mark & Beth Kaufman | 9/10 | 4761 days | 1% |
| Andreas & Sonja | 9/10 | 4773 days | 1% |
| Theresa | 10/10 | 4773 days | 1% |
| Christina | 9/10 | 4774 days | 1% |
| Laurent P | 10/10 | 5004 days | 1% |
| Michael Orme | 10/10 | 5022 days | 1% |
| Carolin | 8/10 | 5031 days | 1% |
| Lil Irish | 10/10 | 5031 days | 1% |
| Andreas Scholl | 10/10 | 5036 days | 1% |
| Berger | 8/10 | 5036 days | 1% |
| Adam Hayley | 9/10 | 5044 days | 1% |
| Valerie | 10/10 | 5046 days | 1% |
| Ines | 10/10 | 5047 days | 1% |
| Sebastian Engelke | 7/10 | 5048 days | 1% |
| Alan & Gill Geach | 8/10 | 5054 days | 1% |
| Liz Dolman | 8/10 | 5055 days | 1% |
| Daniel Fischer | 8/10 | 5058 days | 1% |
| Katrin & Mark | 9/10 | 5060 days | 1% |
| Moniek Steyaert | 8/10 | 5060 days | 1% |
| Chamton | 7/10 | 5060 days | 1% |
| Andrew Hammond | 10/10 | 5183 days | 1% |
| Richard Spore | 10/10 | 5384 days | 1% |
| Matt Roper | 10/10 | 5388 days | 1% |
| Maria Lorentzen | 10/10 | 5404 days | 1% |
| Helmet Paula | 10/10 | 5410 days | 1% |
| David Rich | 8/10 | 5410 days | 1% |
| Anne Veser | 10/10 | 5417 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5420 days | 1% |
| Ake Erlandsson | 10/10 | 5421 days | 1% |
| Brenda | 10/10 | 5422 days | 1% |
| Robert Scharrenborg | 9/10 | 5424 days | 1% |
| Helen and Hans Walser | 10/10 | 5445 days | 1% |
| gemmav | 9/10 | 5471 days | 1% |
| Andreas Sterki | 8/10 | 5495 days | 1% |
| Roman Hauri | 10/10 | 5499 days | 1% |
| DamienM | 9/10 | 5747 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.