Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 671 days | 100% |
| Backpack On Fire | 10/10 | 2253 days | 6% |
| Amy Lord | 10/10 | 2956 days | 4% |
| Jennie Tollerton | 9/10 | 3045 days | 3% |
| Charles Kulins | 10/10 | 3317 days | 3% |
| Dorthe Soeholm | 10/10 | 3319 days | 3% |
| Soren Soeholm | 8/10 | 3319 days | 3% |
| Ben | 10/10 | 3323 days | 3% |
| Katharina Gans | 10/10 | 3327 days | 3% |
| Orane Lefebuee | 10/10 | 3330 days | 3% |
| Marc Reuter | 8/10 | 3363 days | 3% |
| Ben | 10/10 | 3419 days | 3% |
| Adrien Richard | 8/10 | 3622 days | 2% |
| Anais Roux | 10/10 | 3635 days | 2% |
| Jamie Serieux | 9/10 | 3637 days | 2% |
| Gerbrand Smidt | 10/10 | 3637 days | 2% |
| Luala F | 10/10 | 3641 days | 2% |
| Gessica | 10/10 | 3642 days | 2% |
| Paul Larauze | 7/10 | 3651 days | 2% |
| Michael Regensburger | 9/10 | 3652 days | 2% |
| Julie Miehling | 8/10 | 3653 days | 2% |
| Nico Wedel | 7/10 | 3653 days | 2% |
| Patrick Thumeyer | 8/10 | 3654 days | 2% |
| Stephanie Hofman | 9/10 | 3655 days | 2% |
| John and Jan | 8/10 | 3656 days | 2% |
| Emily Pohlmann | 8/10 | 3659 days | 2% |
| Rocio Lucero | 10/10 | 3661 days | 2% |
| Ben and Pauline | 9/10 | 3666 days | 2% |
| Ben Schieber | 6/10 | 3673 days | 2% |
| Marlene Goecke | 7/10 | 3673 days | 2% |
| Joris | 10/10 | 3678 days | 2% |
| Philipp | 6/10 | 3678 days | 2% |
| Pierre Alexandre | 7/10 | 3680 days | 2% |
| Bernhard Fichtl | 8/10 | 3682 days | 2% |
| Joana Frever | 10/10 | 3685 days | 2% |
| Katlin Pollinger | 10/10 | 3685 days | 2% |
| Carmen Pramstaller | 6/10 | 3685 days | 2% |
| Stella and Merle | 10/10 | 3690 days | 2% |
| Christine Schtenker | 9/10 | 3690 days | 2% |
| Rebecca Winzig | 9/10 | 3690 days | 2% |
| Michele Winzig | 10/10 | 3690 days | 2% |
| Roland Fischer | 8/10 | 3691 days | 2% |
| Daniel Roedel | 9/10 | 3692 days | 2% |
| Lucile Souday | 10/10 | 3692 days | 2% |
| Tilman | 9/10 | 3694 days | 2% |
| Asborn Damgaard | 10/10 | 3700 days | 2% |
| Meilin | 9/10 | 3701 days | 2% |
| Sascha Kaffenberger | 10/10 | 3703 days | 2% |
| Clare Pickford | 8/10 | 3708 days | 2% |
| Nico | 8/10 | 3710 days | 2% |
| Jonathan Brunetti | 8/10 | 3725 days | 2% |
| Julia Huesam | 9/10 | 3737 days | 2% |
| Isabella | 10/10 | 3739 days | 2% |
| Jessica and Leonie | 9/10 | 3741 days | 2% |
| Selma Krap | 9/10 | 3747 days | 2% |
| Mathieu Brun | 10/10 | 3749 days | 2% |
| Fabian Dilly | 10/10 | 3756 days | 2% |
| Lars Hobrecht | 10/10 | 3756 days | 2% |
| Timo Krueger | 8/10 | 4008 days | 1% |
| Stuart Cook | 8/10 | 4009 days | 1% |
| Manuela Opprecht | 7/10 | 4059 days | 1% |
| Dominik Rehbaum | 9/10 | 4068 days | 1% |
| Bart Hanssen | 7/10 | 4088 days | 1% |
| Denisa Mecikova | 10/10 | 4359 days | 0% |
| Christoph Betten | 4/10 | 4363 days | 0% |
| Christina | 8/10 | 4367 days | 0% |
| Kathrin Lerch | 10/10 | 4367 days | 0% |
| Paolo Cases | 8/10 | 4367 days | 0% |
| Bea Westkam | 10/10 | 4369 days | 0% |
| Christopher Berkhahn | 8/10 | 4369 days | 0% |
| Julia Moellers | 10/10 | 4369 days | 0% |
| Maxime Ripoche | 7/10 | 4394 days | 1% |
| Julie Ledanois | 10/10 | 4396 days | 1% |
| Matthias Freiling | 10/10 | 4411 days | 1% |
| Bertrand Gilles | 8/10 | 4732 days | 1% |
| Rampon | 10/10 | 4737 days | 1% |
| Sarah Horn | 10/10 | 4738 days | 1% |
| Debiesse | 10/10 | 4738 days | 1% |
| Maja Bogdanowicz | 10/10 | 4757 days | 1% |
| Fabian Koitka | 10/10 | 4770 days | 1% |
| Nora and Edward | 9/10 | 4773 days | 1% |
| Judy | 10/10 | 4849 days | 1% |
| Stevie | 10/10 | 4852 days | 1% |
| Krataihai | 10/10 | 4870 days | 1% |
| Jaqi_Gary | 9/10 | 4870 days | 1% |
| KDS_Holiday | 10/10 | 4901 days | 1% |
| Malena | 10/10 | 5115 days | 1% |
| nga | 9/10 | 5115 days | 1% |
| Sabine | 8/10 | 5120 days | 1% |
| Daniel & Manuela | 10/10 | 5121 days | 1% |
| Nora | 9/10 | 5128 days | 1% |
| Janicha Blumenthal | 10/10 | 5129 days | 1% |
| Liz Stokes | 9/10 | 5131 days | 1% |
| Elizabeth Gardner | 9/10 | 5136 days | 1% |
| Norm Cooper | 8/10 | 5136 days | 1% |
| Louisa | 10/10 | 5189 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5210 days | 1% |
| Andreas & Sonja | 9/10 | 5222 days | 1% |
| Theresa | 10/10 | 5222 days | 1% |
| Christina | 9/10 | 5223 days | 1% |
| Laurent P | 10/10 | 5453 days | 1% |
| Michael Orme | 10/10 | 5471 days | 1% |
| Carolin | 8/10 | 5480 days | 1% |
| Lil Irish | 10/10 | 5480 days | 1% |
| Andreas Scholl | 10/10 | 5485 days | 1% |
| Berger | 8/10 | 5485 days | 1% |
| Adam Hayley | 9/10 | 5493 days | 1% |
| Valerie | 10/10 | 5495 days | 1% |
| Ines | 10/10 | 5496 days | 1% |
| Sebastian Engelke | 7/10 | 5497 days | 1% |
| Alan & Gill Geach | 8/10 | 5503 days | 1% |
| Liz Dolman | 8/10 | 5504 days | 1% |
| Daniel Fischer | 8/10 | 5507 days | 1% |
| Katrin & Mark | 9/10 | 5509 days | 1% |
| Moniek Steyaert | 8/10 | 5509 days | 1% |
| Chamton | 7/10 | 5509 days | 1% |
| Andrew Hammond | 10/10 | 5632 days | 1% |
| Richard Spore | 10/10 | 5833 days | 1% |
| Matt Roper | 10/10 | 5837 days | 1% |
| Maria Lorentzen | 10/10 | 5853 days | 1% |
| Helmet Paula | 10/10 | 5859 days | 1% |
| David Rich | 8/10 | 5859 days | 1% |
| Anne Veser | 10/10 | 5866 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5869 days | 1% |
| Ake Erlandsson | 10/10 | 5870 days | 1% |
| Brenda | 10/10 | 5871 days | 1% |
| Robert Scharrenborg | 9/10 | 5873 days | 1% |
| Helen and Hans Walser | 10/10 | 5894 days | 1% |
| gemmav | 9/10 | 5920 days | 1% |
| Andreas Sterki | 8/10 | 5944 days | 1% |
| Roman Hauri | 10/10 | 5948 days | 1% |
| DamienM | 9/10 | 6196 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.54% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.