Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 141 days | 100% |
| Backpack On Fire | 10/10 | 1723 days | 6% |
| Amy Lord | 10/10 | 2426 days | 4% |
| Jennie Tollerton | 9/10 | 2515 days | 4% |
| Charles Kulins | 10/10 | 2787 days | 3% |
| Dorthe Soeholm | 10/10 | 2789 days | 3% |
| Soren Soeholm | 8/10 | 2789 days | 3% |
| Ben | 10/10 | 2793 days | 3% |
| Katharina Gans | 10/10 | 2797 days | 3% |
| Orane Lefebuee | 10/10 | 2800 days | 3% |
| Marc Reuter | 8/10 | 2833 days | 3% |
| Ben | 10/10 | 2889 days | 3% |
| Adrien Richard | 8/10 | 3092 days | 2% |
| Anais Roux | 10/10 | 3105 days | 3% |
| Jamie Serieux | 9/10 | 3107 days | 2% |
| Gerbrand Smidt | 10/10 | 3107 days | 3% |
| Luala F | 10/10 | 3111 days | 2% |
| Gessica | 10/10 | 3112 days | 2% |
| Paul Larauze | 7/10 | 3121 days | 2% |
| Michael Regensburger | 9/10 | 3122 days | 2% |
| Julie Miehling | 8/10 | 3123 days | 2% |
| Nico Wedel | 7/10 | 3123 days | 2% |
| Patrick Thumeyer | 8/10 | 3124 days | 2% |
| Stephanie Hofman | 9/10 | 3125 days | 2% |
| John and Jan | 8/10 | 3126 days | 2% |
| Emily Pohlmann | 8/10 | 3129 days | 2% |
| Rocio Lucero | 10/10 | 3131 days | 2% |
| Ben and Pauline | 9/10 | 3136 days | 2% |
| Ben Schieber | 6/10 | 3143 days | 2% |
| Marlene Goecke | 7/10 | 3143 days | 2% |
| Joris | 10/10 | 3148 days | 2% |
| Philipp | 6/10 | 3148 days | 2% |
| Pierre Alexandre | 7/10 | 3150 days | 2% |
| Bernhard Fichtl | 8/10 | 3152 days | 2% |
| Joana Frever | 10/10 | 3155 days | 2% |
| Katlin Pollinger | 10/10 | 3155 days | 2% |
| Carmen Pramstaller | 6/10 | 3155 days | 2% |
| Stella and Merle | 10/10 | 3160 days | 2% |
| Christine Schtenker | 9/10 | 3160 days | 2% |
| Rebecca Winzig | 9/10 | 3160 days | 2% |
| Michele Winzig | 10/10 | 3160 days | 2% |
| Roland Fischer | 8/10 | 3161 days | 2% |
| Daniel Roedel | 9/10 | 3162 days | 2% |
| Lucile Souday | 10/10 | 3162 days | 2% |
| Tilman | 9/10 | 3164 days | 2% |
| Asborn Damgaard | 10/10 | 3170 days | 2% |
| Meilin | 9/10 | 3171 days | 2% |
| Sascha Kaffenberger | 10/10 | 3173 days | 2% |
| Clare Pickford | 8/10 | 3178 days | 2% |
| Nico | 8/10 | 3180 days | 2% |
| Jonathan Brunetti | 8/10 | 3195 days | 2% |
| Julia Huesam | 9/10 | 3207 days | 2% |
| Isabella | 10/10 | 3209 days | 2% |
| Jessica and Leonie | 9/10 | 3211 days | 2% |
| Selma Krap | 9/10 | 3217 days | 2% |
| Mathieu Brun | 10/10 | 3219 days | 2% |
| Fabian Dilly | 10/10 | 3226 days | 2% |
| Lars Hobrecht | 10/10 | 3226 days | 2% |
| Timo Krueger | 8/10 | 3478 days | 2% |
| Stuart Cook | 8/10 | 3479 days | 2% |
| Manuela Opprecht | 7/10 | 3529 days | 2% |
| Dominik Rehbaum | 9/10 | 3538 days | 2% |
| Bart Hanssen | 7/10 | 3558 days | 1% |
| Denisa Mecikova | 10/10 | 3829 days | 1% |
| Christoph Betten | 4/10 | 3833 days | 1% |
| Christina | 8/10 | 3837 days | 1% |
| Kathrin Lerch | 10/10 | 3837 days | 1% |
| Paolo Cases | 8/10 | 3837 days | 1% |
| Bea Westkam | 10/10 | 3839 days | 1% |
| Christopher Berkhahn | 8/10 | 3839 days | 1% |
| Julia Moellers | 10/10 | 3839 days | 1% |
| Maxime Ripoche | 7/10 | 3864 days | 1% |
| Julie Ledanois | 10/10 | 3866 days | 1% |
| Matthias Freiling | 10/10 | 3881 days | 1% |
| Bertrand Gilles | 8/10 | 4202 days | 0% |
| Rampon | 10/10 | 4207 days | 0% |
| Sarah Horn | 10/10 | 4208 days | 0% |
| Debiesse | 10/10 | 4208 days | 0% |
| Maja Bogdanowicz | 10/10 | 4227 days | 0% |
| Fabian Koitka | 10/10 | 4240 days | 0% |
| Nora and Edward | 9/10 | 4243 days | 0% |
| Judy | 10/10 | 4319 days | 0% |
| Stevie | 10/10 | 4322 days | 0% |
| Krataihai | 10/10 | 4340 days | 0% |
| Jaqi_Gary | 9/10 | 4340 days | 0% |
| KDS_Holiday | 10/10 | 4371 days | 0% |
| Malena | 10/10 | 4585 days | 1% |
| nga | 9/10 | 4585 days | 1% |
| Sabine | 8/10 | 4590 days | 1% |
| Daniel & Manuela | 10/10 | 4591 days | 1% |
| Nora | 9/10 | 4598 days | 1% |
| Janicha Blumenthal | 10/10 | 4599 days | 1% |
| Liz Stokes | 9/10 | 4601 days | 1% |
| Elizabeth Gardner | 9/10 | 4606 days | 1% |
| Norm Cooper | 8/10 | 4606 days | 1% |
| Louisa | 10/10 | 4659 days | 1% |
| Mark & Beth Kaufman | 9/10 | 4680 days | 1% |
| Andreas & Sonja | 9/10 | 4692 days | 1% |
| Theresa | 10/10 | 4692 days | 1% |
| Christina | 9/10 | 4693 days | 1% |
| Laurent P | 10/10 | 4923 days | 1% |
| Michael Orme | 10/10 | 4941 days | 1% |
| Carolin | 8/10 | 4950 days | 1% |
| Lil Irish | 10/10 | 4950 days | 1% |
| Andreas Scholl | 10/10 | 4955 days | 1% |
| Berger | 8/10 | 4955 days | 1% |
| Adam Hayley | 9/10 | 4963 days | 1% |
| Valerie | 10/10 | 4965 days | 1% |
| Ines | 10/10 | 4966 days | 1% |
| Sebastian Engelke | 7/10 | 4967 days | 1% |
| Alan & Gill Geach | 8/10 | 4973 days | 1% |
| Liz Dolman | 8/10 | 4974 days | 1% |
| Daniel Fischer | 8/10 | 4977 days | 1% |
| Katrin & Mark | 9/10 | 4979 days | 1% |
| Moniek Steyaert | 8/10 | 4979 days | 1% |
| Chamton | 7/10 | 4979 days | 1% |
| Andrew Hammond | 10/10 | 5102 days | 1% |
| Richard Spore | 10/10 | 5303 days | 1% |
| Matt Roper | 10/10 | 5307 days | 1% |
| Maria Lorentzen | 10/10 | 5323 days | 1% |
| Helmet Paula | 10/10 | 5329 days | 1% |
| David Rich | 8/10 | 5329 days | 1% |
| Anne Veser | 10/10 | 5336 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5339 days | 1% |
| Ake Erlandsson | 10/10 | 5340 days | 1% |
| Brenda | 10/10 | 5341 days | 1% |
| Robert Scharrenborg | 9/10 | 5343 days | 1% |
| Helen and Hans Walser | 10/10 | 5364 days | 1% |
| gemmav | 9/10 | 5390 days | 1% |
| Andreas Sterki | 8/10 | 5414 days | 1% |
| Roman Hauri | 10/10 | 5418 days | 1% |
| DamienM | 9/10 | 5666 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.63% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.