Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 206 days | 100% |
| Backpack On Fire | 10/10 | 1788 days | 5% |
| Amy Lord | 10/10 | 2491 days | 4% |
| Jennie Tollerton | 9/10 | 2580 days | 3% |
| Charles Kulins | 10/10 | 2852 days | 3% |
| Dorthe Soeholm | 10/10 | 2854 days | 3% |
| Soren Soeholm | 8/10 | 2854 days | 3% |
| Ben | 10/10 | 2858 days | 3% |
| Katharina Gans | 10/10 | 2862 days | 3% |
| Orane Lefebuee | 10/10 | 2865 days | 3% |
| Marc Reuter | 8/10 | 2898 days | 3% |
| Ben | 10/10 | 2954 days | 3% |
| Adrien Richard | 8/10 | 3157 days | 2% |
| Anais Roux | 10/10 | 3170 days | 2% |
| Jamie Serieux | 9/10 | 3172 days | 2% |
| Gerbrand Smidt | 10/10 | 3172 days | 2% |
| Luala F | 10/10 | 3176 days | 2% |
| Gessica | 10/10 | 3177 days | 2% |
| Paul Larauze | 7/10 | 3186 days | 2% |
| Michael Regensburger | 9/10 | 3187 days | 2% |
| Julie Miehling | 8/10 | 3188 days | 2% |
| Nico Wedel | 7/10 | 3188 days | 2% |
| Patrick Thumeyer | 8/10 | 3189 days | 2% |
| Stephanie Hofman | 9/10 | 3190 days | 2% |
| John and Jan | 8/10 | 3191 days | 2% |
| Emily Pohlmann | 8/10 | 3194 days | 2% |
| Rocio Lucero | 10/10 | 3196 days | 2% |
| Ben and Pauline | 9/10 | 3201 days | 2% |
| Ben Schieber | 6/10 | 3208 days | 2% |
| Marlene Goecke | 7/10 | 3208 days | 2% |
| Joris | 10/10 | 3213 days | 2% |
| Philipp | 6/10 | 3213 days | 2% |
| Pierre Alexandre | 7/10 | 3215 days | 2% |
| Bernhard Fichtl | 8/10 | 3217 days | 2% |
| Joana Frever | 10/10 | 3220 days | 2% |
| Katlin Pollinger | 10/10 | 3220 days | 2% |
| Carmen Pramstaller | 6/10 | 3220 days | 2% |
| Stella and Merle | 10/10 | 3225 days | 2% |
| Christine Schtenker | 9/10 | 3225 days | 2% |
| Rebecca Winzig | 9/10 | 3225 days | 2% |
| Michele Winzig | 10/10 | 3225 days | 2% |
| Roland Fischer | 8/10 | 3226 days | 2% |
| Daniel Roedel | 9/10 | 3227 days | 2% |
| Lucile Souday | 10/10 | 3227 days | 2% |
| Tilman | 9/10 | 3229 days | 2% |
| Asborn Damgaard | 10/10 | 3235 days | 2% |
| Meilin | 9/10 | 3236 days | 2% |
| Sascha Kaffenberger | 10/10 | 3238 days | 2% |
| Clare Pickford | 8/10 | 3243 days | 2% |
| Nico | 8/10 | 3245 days | 2% |
| Jonathan Brunetti | 8/10 | 3260 days | 2% |
| Julia Huesam | 9/10 | 3272 days | 2% |
| Isabella | 10/10 | 3274 days | 2% |
| Jessica and Leonie | 9/10 | 3276 days | 2% |
| Selma Krap | 9/10 | 3282 days | 2% |
| Mathieu Brun | 10/10 | 3284 days | 2% |
| Fabian Dilly | 10/10 | 3291 days | 2% |
| Lars Hobrecht | 10/10 | 3291 days | 2% |
| Timo Krueger | 8/10 | 3543 days | 2% |
| Stuart Cook | 8/10 | 3544 days | 2% |
| Manuela Opprecht | 7/10 | 3594 days | 1% |
| Dominik Rehbaum | 9/10 | 3603 days | 1% |
| Bart Hanssen | 7/10 | 3623 days | 1% |
| Denisa Mecikova | 10/10 | 3894 days | 1% |
| Christoph Betten | 4/10 | 3898 days | 0% |
| Christina | 8/10 | 3902 days | 1% |
| Kathrin Lerch | 10/10 | 3902 days | 1% |
| Paolo Cases | 8/10 | 3902 days | 1% |
| Bea Westkam | 10/10 | 3904 days | 1% |
| Christopher Berkhahn | 8/10 | 3904 days | 1% |
| Julia Moellers | 10/10 | 3904 days | 1% |
| Maxime Ripoche | 7/10 | 3929 days | 1% |
| Julie Ledanois | 10/10 | 3931 days | 1% |
| Matthias Freiling | 10/10 | 3946 days | 1% |
| Bertrand Gilles | 8/10 | 4267 days | 0% |
| Rampon | 10/10 | 4272 days | 0% |
| Sarah Horn | 10/10 | 4273 days | 0% |
| Debiesse | 10/10 | 4273 days | 0% |
| Maja Bogdanowicz | 10/10 | 4292 days | 0% |
| Fabian Koitka | 10/10 | 4305 days | 0% |
| Nora and Edward | 9/10 | 4308 days | 0% |
| Judy | 10/10 | 4384 days | 1% |
| Stevie | 10/10 | 4387 days | 1% |
| Krataihai | 10/10 | 4405 days | 1% |
| Jaqi_Gary | 9/10 | 4405 days | 1% |
| KDS_Holiday | 10/10 | 4436 days | 1% |
| Malena | 10/10 | 4650 days | 1% |
| nga | 9/10 | 4650 days | 1% |
| Sabine | 8/10 | 4655 days | 1% |
| Daniel & Manuela | 10/10 | 4656 days | 1% |
| Nora | 9/10 | 4663 days | 1% |
| Janicha Blumenthal | 10/10 | 4664 days | 1% |
| Liz Stokes | 9/10 | 4666 days | 1% |
| Elizabeth Gardner | 9/10 | 4671 days | 1% |
| Norm Cooper | 8/10 | 4671 days | 1% |
| Louisa | 10/10 | 4724 days | 1% |
| Mark & Beth Kaufman | 9/10 | 4745 days | 1% |
| Andreas & Sonja | 9/10 | 4757 days | 1% |
| Theresa | 10/10 | 4757 days | 1% |
| Christina | 9/10 | 4758 days | 1% |
| Laurent P | 10/10 | 4988 days | 1% |
| Michael Orme | 10/10 | 5006 days | 1% |
| Carolin | 8/10 | 5015 days | 1% |
| Lil Irish | 10/10 | 5015 days | 1% |
| Andreas Scholl | 10/10 | 5020 days | 1% |
| Berger | 8/10 | 5020 days | 1% |
| Adam Hayley | 9/10 | 5028 days | 1% |
| Valerie | 10/10 | 5030 days | 1% |
| Ines | 10/10 | 5031 days | 1% |
| Sebastian Engelke | 7/10 | 5032 days | 1% |
| Alan & Gill Geach | 8/10 | 5038 days | 1% |
| Liz Dolman | 8/10 | 5039 days | 1% |
| Daniel Fischer | 8/10 | 5042 days | 1% |
| Katrin & Mark | 9/10 | 5044 days | 1% |
| Moniek Steyaert | 8/10 | 5044 days | 1% |
| Chamton | 7/10 | 5044 days | 1% |
| Andrew Hammond | 10/10 | 5167 days | 1% |
| Richard Spore | 10/10 | 5368 days | 1% |
| Matt Roper | 10/10 | 5372 days | 1% |
| Maria Lorentzen | 10/10 | 5388 days | 1% |
| Helmet Paula | 10/10 | 5394 days | 1% |
| David Rich | 8/10 | 5394 days | 1% |
| Anne Veser | 10/10 | 5401 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5404 days | 1% |
| Ake Erlandsson | 10/10 | 5405 days | 1% |
| Brenda | 10/10 | 5406 days | 1% |
| Robert Scharrenborg | 9/10 | 5408 days | 1% |
| Helen and Hans Walser | 10/10 | 5429 days | 1% |
| gemmav | 9/10 | 5455 days | 1% |
| Andreas Sterki | 8/10 | 5479 days | 1% |
| Roman Hauri | 10/10 | 5483 days | 1% |
| DamienM | 9/10 | 5731 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.