Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 584 days | 100% |
| Backpack On Fire | 10/10 | 2166 days | 5% |
| Amy Lord | 10/10 | 2869 days | 4% |
| Jennie Tollerton | 9/10 | 2958 days | 3% |
| Charles Kulins | 10/10 | 3229 days | 3% |
| Dorthe Soeholm | 10/10 | 3232 days | 3% |
| Soren Soeholm | 8/10 | 3232 days | 3% |
| Ben | 10/10 | 3236 days | 3% |
| Katharina Gans | 10/10 | 3240 days | 3% |
| Orane Lefebuee | 10/10 | 3243 days | 3% |
| Marc Reuter | 8/10 | 3276 days | 2% |
| Ben | 10/10 | 3332 days | 2% |
| Adrien Richard | 8/10 | 3535 days | 2% |
| Anais Roux | 10/10 | 3548 days | 2% |
| Jamie Serieux | 9/10 | 3550 days | 2% |
| Gerbrand Smidt | 10/10 | 3550 days | 2% |
| Luala F | 10/10 | 3554 days | 2% |
| Gessica | 10/10 | 3555 days | 2% |
| Paul Larauze | 7/10 | 3564 days | 2% |
| Michael Regensburger | 9/10 | 3565 days | 2% |
| Julie Miehling | 8/10 | 3566 days | 2% |
| Nico Wedel | 7/10 | 3566 days | 2% |
| Patrick Thumeyer | 8/10 | 3567 days | 2% |
| Stephanie Hofman | 9/10 | 3568 days | 2% |
| John and Jan | 8/10 | 3569 days | 2% |
| Emily Pohlmann | 8/10 | 3572 days | 2% |
| Rocio Lucero | 10/10 | 3574 days | 2% |
| Ben and Pauline | 9/10 | 3579 days | 2% |
| Ben Schieber | 6/10 | 3586 days | 2% |
| Marlene Goecke | 7/10 | 3586 days | 2% |
| Joris | 10/10 | 3591 days | 2% |
| Philipp | 6/10 | 3591 days | 2% |
| Pierre Alexandre | 7/10 | 3593 days | 2% |
| Bernhard Fichtl | 8/10 | 3595 days | 2% |
| Joana Frever | 10/10 | 3598 days | 2% |
| Katlin Pollinger | 10/10 | 3598 days | 2% |
| Carmen Pramstaller | 6/10 | 3598 days | 2% |
| Stella and Merle | 10/10 | 3603 days | 2% |
| Christine Schtenker | 9/10 | 3603 days | 2% |
| Rebecca Winzig | 9/10 | 3603 days | 2% |
| Michele Winzig | 10/10 | 3603 days | 2% |
| Roland Fischer | 8/10 | 3604 days | 2% |
| Daniel Roedel | 9/10 | 3605 days | 2% |
| Lucile Souday | 10/10 | 3605 days | 2% |
| Tilman | 9/10 | 3607 days | 2% |
| Asborn Damgaard | 10/10 | 3613 days | 2% |
| Meilin | 9/10 | 3614 days | 2% |
| Sascha Kaffenberger | 10/10 | 3616 days | 2% |
| Clare Pickford | 8/10 | 3621 days | 2% |
| Nico | 8/10 | 3623 days | 2% |
| Jonathan Brunetti | 8/10 | 3638 days | 2% |
| Julia Huesam | 9/10 | 3650 days | 2% |
| Isabella | 10/10 | 3652 days | 2% |
| Jessica and Leonie | 9/10 | 3654 days | 2% |
| Selma Krap | 9/10 | 3660 days | 2% |
| Mathieu Brun | 10/10 | 3662 days | 2% |
| Fabian Dilly | 10/10 | 3669 days | 2% |
| Lars Hobrecht | 10/10 | 3669 days | 2% |
| Timo Krueger | 8/10 | 3921 days | 1% |
| Stuart Cook | 8/10 | 3922 days | 1% |
| Manuela Opprecht | 7/10 | 3972 days | 1% |
| Dominik Rehbaum | 9/10 | 3981 days | 1% |
| Bart Hanssen | 7/10 | 4001 days | 1% |
| Denisa Mecikova | 10/10 | 4272 days | 0% |
| Christoph Betten | 4/10 | 4276 days | 0% |
| Christina | 8/10 | 4280 days | 0% |
| Kathrin Lerch | 10/10 | 4280 days | 0% |
| Paolo Cases | 8/10 | 4280 days | 0% |
| Bea Westkam | 10/10 | 4282 days | 0% |
| Christopher Berkhahn | 8/10 | 4282 days | 0% |
| Julia Moellers | 10/10 | 4282 days | 0% |
| Maxime Ripoche | 7/10 | 4307 days | 0% |
| Julie Ledanois | 10/10 | 4309 days | 0% |
| Matthias Freiling | 10/10 | 4324 days | 0% |
| Bertrand Gilles | 8/10 | 4645 days | 1% |
| Rampon | 10/10 | 4650 days | 1% |
| Sarah Horn | 10/10 | 4651 days | 1% |
| Debiesse | 10/10 | 4651 days | 1% |
| Maja Bogdanowicz | 10/10 | 4670 days | 1% |
| Fabian Koitka | 10/10 | 4683 days | 1% |
| Nora and Edward | 9/10 | 4686 days | 1% |
| Judy | 10/10 | 4762 days | 1% |
| Stevie | 10/10 | 4765 days | 1% |
| Krataihai | 10/10 | 4783 days | 1% |
| Jaqi_Gary | 9/10 | 4783 days | 1% |
| KDS_Holiday | 10/10 | 4814 days | 1% |
| Malena | 10/10 | 5028 days | 1% |
| nga | 9/10 | 5028 days | 1% |
| Sabine | 8/10 | 5033 days | 1% |
| Daniel & Manuela | 10/10 | 5034 days | 1% |
| Nora | 9/10 | 5041 days | 1% |
| Janicha Blumenthal | 10/10 | 5042 days | 1% |
| Liz Stokes | 9/10 | 5044 days | 1% |
| Elizabeth Gardner | 9/10 | 5049 days | 1% |
| Norm Cooper | 8/10 | 5049 days | 1% |
| Louisa | 10/10 | 5102 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5123 days | 1% |
| Andreas & Sonja | 9/10 | 5135 days | 1% |
| Theresa | 10/10 | 5135 days | 1% |
| Christina | 9/10 | 5136 days | 1% |
| Laurent P | 10/10 | 5366 days | 1% |
| Michael Orme | 10/10 | 5384 days | 1% |
| Carolin | 8/10 | 5393 days | 1% |
| Lil Irish | 10/10 | 5393 days | 1% |
| Andreas Scholl | 10/10 | 5398 days | 1% |
| Berger | 8/10 | 5398 days | 1% |
| Adam Hayley | 9/10 | 5406 days | 1% |
| Valerie | 10/10 | 5408 days | 1% |
| Ines | 10/10 | 5409 days | 1% |
| Sebastian Engelke | 7/10 | 5410 days | 1% |
| Alan & Gill Geach | 8/10 | 5416 days | 1% |
| Liz Dolman | 8/10 | 5417 days | 1% |
| Daniel Fischer | 8/10 | 5420 days | 1% |
| Katrin & Mark | 9/10 | 5422 days | 1% |
| Moniek Steyaert | 8/10 | 5422 days | 1% |
| Chamton | 7/10 | 5422 days | 1% |
| Andrew Hammond | 10/10 | 5545 days | 1% |
| Richard Spore | 10/10 | 5746 days | 1% |
| Matt Roper | 10/10 | 5750 days | 1% |
| Maria Lorentzen | 10/10 | 5766 days | 1% |
| Helmet Paula | 10/10 | 5772 days | 1% |
| David Rich | 8/10 | 5772 days | 1% |
| Anne Veser | 10/10 | 5779 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5782 days | 1% |
| Ake Erlandsson | 10/10 | 5783 days | 1% |
| Brenda | 10/10 | 5784 days | 1% |
| Robert Scharrenborg | 9/10 | 5786 days | 1% |
| Helen and Hans Walser | 10/10 | 5807 days | 1% |
| gemmav | 9/10 | 5833 days | 1% |
| Andreas Sterki | 8/10 | 5857 days | 1% |
| Roman Hauri | 10/10 | 5861 days | 1% |
| DamienM | 9/10 | 6109 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.