Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 181 days | 100% |
| Backpack On Fire | 10/10 | 1763 days | 5% |
| Amy Lord | 10/10 | 2466 days | 4% |
| Jennie Tollerton | 9/10 | 2555 days | 4% |
| Charles Kulins | 10/10 | 2827 days | 3% |
| Dorthe Soeholm | 10/10 | 2829 days | 3% |
| Soren Soeholm | 8/10 | 2829 days | 3% |
| Ben | 10/10 | 2833 days | 3% |
| Katharina Gans | 10/10 | 2837 days | 3% |
| Orane Lefebuee | 10/10 | 2840 days | 3% |
| Marc Reuter | 8/10 | 2873 days | 3% |
| Ben | 10/10 | 2929 days | 3% |
| Adrien Richard | 8/10 | 3132 days | 2% |
| Anais Roux | 10/10 | 3145 days | 2% |
| Jamie Serieux | 9/10 | 3147 days | 2% |
| Gerbrand Smidt | 10/10 | 3147 days | 2% |
| Luala F | 10/10 | 3151 days | 2% |
| Gessica | 10/10 | 3152 days | 2% |
| Paul Larauze | 7/10 | 3161 days | 2% |
| Michael Regensburger | 9/10 | 3162 days | 2% |
| Julie Miehling | 8/10 | 3163 days | 2% |
| Nico Wedel | 7/10 | 3163 days | 2% |
| Patrick Thumeyer | 8/10 | 3164 days | 2% |
| Stephanie Hofman | 9/10 | 3165 days | 2% |
| John and Jan | 8/10 | 3166 days | 2% |
| Emily Pohlmann | 8/10 | 3169 days | 2% |
| Rocio Lucero | 10/10 | 3171 days | 2% |
| Ben and Pauline | 9/10 | 3176 days | 2% |
| Ben Schieber | 6/10 | 3183 days | 2% |
| Marlene Goecke | 7/10 | 3183 days | 2% |
| Joris | 10/10 | 3188 days | 2% |
| Philipp | 6/10 | 3188 days | 2% |
| Pierre Alexandre | 7/10 | 3190 days | 2% |
| Bernhard Fichtl | 8/10 | 3192 days | 2% |
| Joana Frever | 10/10 | 3195 days | 2% |
| Katlin Pollinger | 10/10 | 3195 days | 2% |
| Carmen Pramstaller | 6/10 | 3195 days | 2% |
| Stella and Merle | 10/10 | 3200 days | 2% |
| Christine Schtenker | 9/10 | 3200 days | 2% |
| Rebecca Winzig | 9/10 | 3200 days | 2% |
| Michele Winzig | 10/10 | 3200 days | 2% |
| Roland Fischer | 8/10 | 3201 days | 2% |
| Daniel Roedel | 9/10 | 3202 days | 2% |
| Lucile Souday | 10/10 | 3202 days | 2% |
| Tilman | 9/10 | 3204 days | 2% |
| Asborn Damgaard | 10/10 | 3210 days | 2% |
| Meilin | 9/10 | 3211 days | 2% |
| Sascha Kaffenberger | 10/10 | 3213 days | 2% |
| Clare Pickford | 8/10 | 3218 days | 2% |
| Nico | 8/10 | 3220 days | 2% |
| Jonathan Brunetti | 8/10 | 3235 days | 2% |
| Julia Huesam | 9/10 | 3247 days | 2% |
| Isabella | 10/10 | 3249 days | 2% |
| Jessica and Leonie | 9/10 | 3251 days | 2% |
| Selma Krap | 9/10 | 3257 days | 2% |
| Mathieu Brun | 10/10 | 3259 days | 2% |
| Fabian Dilly | 10/10 | 3266 days | 2% |
| Lars Hobrecht | 10/10 | 3266 days | 2% |
| Timo Krueger | 8/10 | 3518 days | 2% |
| Stuart Cook | 8/10 | 3519 days | 2% |
| Manuela Opprecht | 7/10 | 3569 days | 1% |
| Dominik Rehbaum | 9/10 | 3578 days | 2% |
| Bart Hanssen | 7/10 | 3598 days | 1% |
| Denisa Mecikova | 10/10 | 3869 days | 1% |
| Christoph Betten | 4/10 | 3873 days | 1% |
| Christina | 8/10 | 3877 days | 1% |
| Kathrin Lerch | 10/10 | 3877 days | 1% |
| Paolo Cases | 8/10 | 3877 days | 1% |
| Bea Westkam | 10/10 | 3879 days | 1% |
| Christopher Berkhahn | 8/10 | 3879 days | 1% |
| Julia Moellers | 10/10 | 3879 days | 1% |
| Maxime Ripoche | 7/10 | 3904 days | 1% |
| Julie Ledanois | 10/10 | 3906 days | 1% |
| Matthias Freiling | 10/10 | 3921 days | 1% |
| Bertrand Gilles | 8/10 | 4242 days | 0% |
| Rampon | 10/10 | 4247 days | 0% |
| Sarah Horn | 10/10 | 4248 days | 0% |
| Debiesse | 10/10 | 4248 days | 0% |
| Maja Bogdanowicz | 10/10 | 4267 days | 0% |
| Fabian Koitka | 10/10 | 4280 days | 0% |
| Nora and Edward | 9/10 | 4283 days | 0% |
| Judy | 10/10 | 4359 days | 0% |
| Stevie | 10/10 | 4362 days | 0% |
| Krataihai | 10/10 | 4380 days | 1% |
| Jaqi_Gary | 9/10 | 4380 days | 1% |
| KDS_Holiday | 10/10 | 4411 days | 1% |
| Malena | 10/10 | 4625 days | 1% |
| nga | 9/10 | 4625 days | 1% |
| Sabine | 8/10 | 4630 days | 1% |
| Daniel & Manuela | 10/10 | 4631 days | 1% |
| Nora | 9/10 | 4638 days | 1% |
| Janicha Blumenthal | 10/10 | 4639 days | 1% |
| Liz Stokes | 9/10 | 4641 days | 1% |
| Elizabeth Gardner | 9/10 | 4646 days | 1% |
| Norm Cooper | 8/10 | 4646 days | 1% |
| Louisa | 10/10 | 4699 days | 1% |
| Mark & Beth Kaufman | 9/10 | 4720 days | 1% |
| Andreas & Sonja | 9/10 | 4732 days | 1% |
| Theresa | 10/10 | 4732 days | 1% |
| Christina | 9/10 | 4733 days | 1% |
| Laurent P | 10/10 | 4963 days | 1% |
| Michael Orme | 10/10 | 4981 days | 1% |
| Carolin | 8/10 | 4990 days | 1% |
| Lil Irish | 10/10 | 4990 days | 1% |
| Andreas Scholl | 10/10 | 4995 days | 1% |
| Berger | 8/10 | 4995 days | 1% |
| Adam Hayley | 9/10 | 5003 days | 1% |
| Valerie | 10/10 | 5005 days | 1% |
| Ines | 10/10 | 5006 days | 1% |
| Sebastian Engelke | 7/10 | 5007 days | 1% |
| Alan & Gill Geach | 8/10 | 5013 days | 1% |
| Liz Dolman | 8/10 | 5014 days | 1% |
| Daniel Fischer | 8/10 | 5017 days | 1% |
| Katrin & Mark | 9/10 | 5019 days | 1% |
| Moniek Steyaert | 8/10 | 5019 days | 1% |
| Chamton | 7/10 | 5019 days | 1% |
| Andrew Hammond | 10/10 | 5142 days | 1% |
| Richard Spore | 10/10 | 5343 days | 1% |
| Matt Roper | 10/10 | 5347 days | 1% |
| Maria Lorentzen | 10/10 | 5363 days | 1% |
| Helmet Paula | 10/10 | 5369 days | 1% |
| David Rich | 8/10 | 5369 days | 1% |
| Anne Veser | 10/10 | 5376 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5379 days | 1% |
| Ake Erlandsson | 10/10 | 5380 days | 1% |
| Brenda | 10/10 | 5381 days | 1% |
| Robert Scharrenborg | 9/10 | 5383 days | 1% |
| Helen and Hans Walser | 10/10 | 5404 days | 1% |
| gemmav | 9/10 | 5430 days | 1% |
| Andreas Sterki | 8/10 | 5454 days | 1% |
| Roman Hauri | 10/10 | 5458 days | 1% |
| DamienM | 9/10 | 5706 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.