Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Cape Reinga / Te Rerenga Wairua Lighthouse Walk

Valid Reviews

132 Valid Reviews

The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 132 valid reviews:

Rating Count Percentage
10/10 62
47%
9/10 28
21%
8/10 28
21%
7/10 10
8%
6/10 3
2%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

118 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 118 face-to-face reviews:

Rating Count Percentage
10/10 53
45%
9/10 24
20%
8/10 28
24%
7/10 9
8%
6/10 3
3%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.41% Average

The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.41%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 296 days 100%
Backpack On Fire 10/10 1878 days 5%
Amy Lord 10/10 2581 days 4%
Jennie Tollerton 9/10 2670 days 3%
Charles Kulins 10/10 2942 days 3%
Dorthe Soeholm 10/10 2944 days 3%
Soren Soeholm 8/10 2944 days 3%
Ben 10/10 2948 days 3%
Katharina Gans 10/10 2952 days 3%
Orane Lefebuee 10/10 2955 days 3%
Marc Reuter 8/10 2988 days 3%
Ben 10/10 3044 days 3%
Adrien Richard 8/10 3247 days 2%
Anais Roux 10/10 3260 days 2%
Jamie Serieux 9/10 3262 days 2%
Gerbrand Smidt 10/10 3262 days 2%
Luala F 10/10 3266 days 2%
Gessica 10/10 3267 days 2%
Paul Larauze 7/10 3276 days 2%
Michael Regensburger 9/10 3277 days 2%
Julie Miehling 8/10 3278 days 2%
Nico Wedel 7/10 3278 days 2%
Patrick Thumeyer 8/10 3279 days 2%
Stephanie Hofman 9/10 3280 days 2%
John and Jan 8/10 3281 days 2%
Emily Pohlmann 8/10 3284 days 2%
Rocio Lucero 10/10 3286 days 2%
Ben and Pauline 9/10 3291 days 2%
Ben Schieber 6/10 3298 days 2%
Marlene Goecke 7/10 3298 days 2%
Joris 10/10 3303 days 2%
Philipp 6/10 3303 days 2%
Pierre Alexandre 7/10 3305 days 2%
Bernhard Fichtl 8/10 3307 days 2%
Joana Frever 10/10 3310 days 2%
Katlin Pollinger 10/10 3310 days 2%
Carmen Pramstaller 6/10 3310 days 2%
Stella and Merle 10/10 3315 days 2%
Christine Schtenker 9/10 3315 days 2%
Rebecca Winzig 9/10 3315 days 2%
Michele Winzig 10/10 3315 days 2%
Roland Fischer 8/10 3316 days 2%
Daniel Roedel 9/10 3317 days 2%
Lucile Souday 10/10 3317 days 2%
Tilman 9/10 3319 days 2%
Asborn Damgaard 10/10 3325 days 2%
Meilin 9/10 3326 days 2%
Sascha Kaffenberger 10/10 3328 days 2%
Clare Pickford 8/10 3333 days 2%
Nico 8/10 3335 days 2%
Jonathan Brunetti 8/10 3350 days 2%
Julia Huesam 9/10 3362 days 2%
Isabella 10/10 3364 days 2%
Jessica and Leonie 9/10 3366 days 2%
Selma Krap 9/10 3372 days 2%
Mathieu Brun 10/10 3374 days 2%
Fabian Dilly 10/10 3381 days 2%
Lars Hobrecht 10/10 3381 days 2%
Timo Krueger 8/10 3633 days 1%
Stuart Cook 8/10 3634 days 1%
Manuela Opprecht 7/10 3684 days 1%
Dominik Rehbaum 9/10 3693 days 1%
Bart Hanssen 7/10 3713 days 1%
Denisa Mecikova 10/10 3984 days 1%
Christoph Betten 4/10 3988 days 0%
Christina 8/10 3992 days 1%
Kathrin Lerch 10/10 3992 days 1%
Paolo Cases 8/10 3992 days 1%
Bea Westkam 10/10 3994 days 1%
Christopher Berkhahn 8/10 3994 days 1%
Julia Moellers 10/10 3994 days 1%
Maxime Ripoche 7/10 4019 days 1%
Julie Ledanois 10/10 4021 days 1%
Matthias Freiling 10/10 4036 days 1%
Bertrand Gilles 8/10 4357 days 0%
Rampon 10/10 4362 days 0%
Sarah Horn 10/10 4363 days 0%
Debiesse 10/10 4363 days 0%
Maja Bogdanowicz 10/10 4382 days 1%
Fabian Koitka 10/10 4395 days 1%
Nora and Edward 9/10 4398 days 1%
Judy 10/10 4474 days 1%
Stevie 10/10 4477 days 1%
Krataihai 10/10 4495 days 1%
Jaqi_Gary 9/10 4495 days 1%
KDS_Holiday 10/10 4526 days 1%
Malena 10/10 4740 days 1%
nga 9/10 4740 days 1%
Sabine 8/10 4745 days 1%
Daniel & Manuela 10/10 4746 days 1%
Nora 9/10 4753 days 1%
Janicha Blumenthal 10/10 4754 days 1%
Liz Stokes 9/10 4756 days 1%
Elizabeth Gardner 9/10 4761 days 1%
Norm Cooper 8/10 4761 days 1%
Louisa 10/10 4814 days 1%
Mark & Beth Kaufman 9/10 4835 days 1%
Andreas & Sonja 9/10 4847 days 1%
Theresa 10/10 4847 days 1%
Christina 9/10 4848 days 1%
Laurent P 10/10 5078 days 1%
Michael Orme 10/10 5096 days 1%
Carolin 8/10 5105 days 1%
Lil Irish 10/10 5105 days 1%
Andreas Scholl 10/10 5110 days 1%
Berger 8/10 5110 days 1%
Adam Hayley 9/10 5118 days 1%
Valerie 10/10 5120 days 1%
Ines 10/10 5121 days 1%
Sebastian Engelke 7/10 5122 days 1%
Alan & Gill Geach 8/10 5128 days 1%
Liz Dolman 8/10 5129 days 1%
Daniel Fischer 8/10 5132 days 1%
Katrin & Mark 9/10 5134 days 1%
Moniek Steyaert 8/10 5134 days 1%
Chamton 7/10 5134 days 1%
Andrew Hammond 10/10 5257 days 1%
Richard Spore 10/10 5458 days 1%
Matt Roper 10/10 5462 days 1%
Maria Lorentzen 10/10 5478 days 1%
Helmet Paula 10/10 5484 days 1%
David Rich 8/10 5484 days 1%
Anne Veser 10/10 5491 days 1%
Valerie Van Hemelrijck 7/10 5494 days 1%
Ake Erlandsson 10/10 5495 days 1%
Brenda 10/10 5496 days 1%
Robert Scharrenborg 9/10 5498 days 1%
Helen and Hans Walser 10/10 5519 days 1%
gemmav 9/10 5545 days 1%
Andreas Sterki 8/10 5569 days 1%
Roman Hauri 10/10 5573 days 1%
DamienM 9/10 5821 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.59% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

94%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.