Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 239 days | 100% |
| Backpack On Fire | 10/10 | 1822 days | 5% |
| Amy Lord | 10/10 | 2525 days | 4% |
| Jennie Tollerton | 9/10 | 2614 days | 3% |
| Charles Kulins | 10/10 | 2885 days | 3% |
| Dorthe Soeholm | 10/10 | 2888 days | 3% |
| Soren Soeholm | 8/10 | 2888 days | 3% |
| Ben | 10/10 | 2892 days | 3% |
| Katharina Gans | 10/10 | 2896 days | 3% |
| Orane Lefebuee | 10/10 | 2899 days | 3% |
| Marc Reuter | 8/10 | 2932 days | 3% |
| Ben | 10/10 | 2988 days | 3% |
| Adrien Richard | 8/10 | 3191 days | 2% |
| Anais Roux | 10/10 | 3204 days | 2% |
| Jamie Serieux | 9/10 | 3206 days | 2% |
| Gerbrand Smidt | 10/10 | 3206 days | 2% |
| Luala F | 10/10 | 3210 days | 2% |
| Gessica | 10/10 | 3211 days | 2% |
| Paul Larauze | 7/10 | 3220 days | 2% |
| Michael Regensburger | 9/10 | 3221 days | 2% |
| Julie Miehling | 8/10 | 3222 days | 2% |
| Nico Wedel | 7/10 | 3222 days | 2% |
| Patrick Thumeyer | 8/10 | 3223 days | 2% |
| Stephanie Hofman | 9/10 | 3224 days | 2% |
| John and Jan | 8/10 | 3225 days | 2% |
| Emily Pohlmann | 8/10 | 3228 days | 2% |
| Rocio Lucero | 10/10 | 3230 days | 2% |
| Ben and Pauline | 9/10 | 3235 days | 2% |
| Ben Schieber | 6/10 | 3242 days | 2% |
| Marlene Goecke | 7/10 | 3242 days | 2% |
| Joris | 10/10 | 3247 days | 2% |
| Philipp | 6/10 | 3247 days | 2% |
| Pierre Alexandre | 7/10 | 3249 days | 2% |
| Bernhard Fichtl | 8/10 | 3251 days | 2% |
| Joana Frever | 10/10 | 3254 days | 2% |
| Katlin Pollinger | 10/10 | 3254 days | 2% |
| Carmen Pramstaller | 6/10 | 3254 days | 2% |
| Stella and Merle | 10/10 | 3259 days | 2% |
| Christine Schtenker | 9/10 | 3259 days | 2% |
| Rebecca Winzig | 9/10 | 3259 days | 2% |
| Michele Winzig | 10/10 | 3259 days | 2% |
| Roland Fischer | 8/10 | 3260 days | 2% |
| Daniel Roedel | 9/10 | 3261 days | 2% |
| Lucile Souday | 10/10 | 3261 days | 2% |
| Tilman | 9/10 | 3263 days | 2% |
| Asborn Damgaard | 10/10 | 3269 days | 2% |
| Meilin | 9/10 | 3270 days | 2% |
| Sascha Kaffenberger | 10/10 | 3272 days | 2% |
| Clare Pickford | 8/10 | 3277 days | 2% |
| Nico | 8/10 | 3279 days | 2% |
| Jonathan Brunetti | 8/10 | 3294 days | 2% |
| Julia Huesam | 9/10 | 3306 days | 2% |
| Isabella | 10/10 | 3308 days | 2% |
| Jessica and Leonie | 9/10 | 3310 days | 2% |
| Selma Krap | 9/10 | 3316 days | 2% |
| Mathieu Brun | 10/10 | 3318 days | 2% |
| Fabian Dilly | 10/10 | 3325 days | 2% |
| Lars Hobrecht | 10/10 | 3325 days | 2% |
| Timo Krueger | 8/10 | 3577 days | 2% |
| Stuart Cook | 8/10 | 3578 days | 2% |
| Manuela Opprecht | 7/10 | 3628 days | 1% |
| Dominik Rehbaum | 9/10 | 3637 days | 1% |
| Bart Hanssen | 7/10 | 3657 days | 1% |
| Denisa Mecikova | 10/10 | 3928 days | 1% |
| Christoph Betten | 4/10 | 3932 days | 1% |
| Christina | 8/10 | 3936 days | 1% |
| Kathrin Lerch | 10/10 | 3936 days | 1% |
| Paolo Cases | 8/10 | 3936 days | 1% |
| Bea Westkam | 10/10 | 3938 days | 1% |
| Christopher Berkhahn | 8/10 | 3938 days | 1% |
| Julia Moellers | 10/10 | 3938 days | 1% |
| Maxime Ripoche | 7/10 | 3963 days | 1% |
| Julie Ledanois | 10/10 | 3965 days | 1% |
| Matthias Freiling | 10/10 | 3980 days | 1% |
| Bertrand Gilles | 8/10 | 4301 days | 0% |
| Rampon | 10/10 | 4306 days | 0% |
| Sarah Horn | 10/10 | 4307 days | 0% |
| Debiesse | 10/10 | 4307 days | 0% |
| Maja Bogdanowicz | 10/10 | 4326 days | 0% |
| Fabian Koitka | 10/10 | 4339 days | 0% |
| Nora and Edward | 9/10 | 4342 days | 0% |
| Judy | 10/10 | 4418 days | 1% |
| Stevie | 10/10 | 4421 days | 1% |
| Krataihai | 10/10 | 4439 days | 1% |
| Jaqi_Gary | 9/10 | 4439 days | 1% |
| KDS_Holiday | 10/10 | 4470 days | 1% |
| Malena | 10/10 | 4684 days | 1% |
| nga | 9/10 | 4684 days | 1% |
| Sabine | 8/10 | 4689 days | 1% |
| Daniel & Manuela | 10/10 | 4690 days | 1% |
| Nora | 9/10 | 4697 days | 1% |
| Janicha Blumenthal | 10/10 | 4698 days | 1% |
| Liz Stokes | 9/10 | 4700 days | 1% |
| Elizabeth Gardner | 9/10 | 4705 days | 1% |
| Norm Cooper | 8/10 | 4705 days | 1% |
| Louisa | 10/10 | 4758 days | 1% |
| Mark & Beth Kaufman | 9/10 | 4779 days | 1% |
| Andreas & Sonja | 9/10 | 4791 days | 1% |
| Theresa | 10/10 | 4791 days | 1% |
| Christina | 9/10 | 4792 days | 1% |
| Laurent P | 10/10 | 5022 days | 1% |
| Michael Orme | 10/10 | 5040 days | 1% |
| Carolin | 8/10 | 5049 days | 1% |
| Lil Irish | 10/10 | 5049 days | 1% |
| Andreas Scholl | 10/10 | 5054 days | 1% |
| Berger | 8/10 | 5054 days | 1% |
| Adam Hayley | 9/10 | 5062 days | 1% |
| Valerie | 10/10 | 5064 days | 1% |
| Ines | 10/10 | 5065 days | 1% |
| Sebastian Engelke | 7/10 | 5066 days | 1% |
| Alan & Gill Geach | 8/10 | 5072 days | 1% |
| Liz Dolman | 8/10 | 5073 days | 1% |
| Daniel Fischer | 8/10 | 5076 days | 1% |
| Katrin & Mark | 9/10 | 5078 days | 1% |
| Moniek Steyaert | 8/10 | 5078 days | 1% |
| Chamton | 7/10 | 5078 days | 1% |
| Andrew Hammond | 10/10 | 5201 days | 1% |
| Richard Spore | 10/10 | 5402 days | 1% |
| Matt Roper | 10/10 | 5406 days | 1% |
| Maria Lorentzen | 10/10 | 5422 days | 1% |
| Helmet Paula | 10/10 | 5428 days | 1% |
| David Rich | 8/10 | 5428 days | 1% |
| Anne Veser | 10/10 | 5435 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5438 days | 1% |
| Ake Erlandsson | 10/10 | 5439 days | 1% |
| Brenda | 10/10 | 5440 days | 1% |
| Robert Scharrenborg | 9/10 | 5442 days | 1% |
| Helen and Hans Walser | 10/10 | 5463 days | 1% |
| gemmav | 9/10 | 5489 days | 1% |
| Andreas Sterki | 8/10 | 5513 days | 1% |
| Roman Hauri | 10/10 | 5517 days | 1% |
| DamienM | 9/10 | 5765 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.