Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.51%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 349 days | 100% |
| Backpack On Fire | 10/10 | 1931 days | 5% |
| Amy Lord | 10/10 | 2634 days | 3% |
| Jennie Tollerton | 9/10 | 2723 days | 3% |
| Charles Kulins | 10/10 | 2994 days | 2% |
| Dorthe Soeholm | 10/10 | 2997 days | 2% |
| Soren Soeholm | 8/10 | 2997 days | 2% |
| Ben | 10/10 | 3001 days | 2% |
| Katharina Gans | 10/10 | 3005 days | 2% |
| Orane Lefebuee | 10/10 | 3008 days | 2% |
| Marc Reuter | 8/10 | 3041 days | 2% |
| Ben | 10/10 | 3097 days | 2% |
| Adrien Richard | 8/10 | 3300 days | 2% |
| Anais Roux | 10/10 | 3313 days | 2% |
| Jamie Serieux | 9/10 | 3315 days | 2% |
| Gerbrand Smidt | 10/10 | 3315 days | 2% |
| Luala F | 10/10 | 3319 days | 2% |
| Gessica | 10/10 | 3320 days | 2% |
| Paul Larauze | 7/10 | 3329 days | 2% |
| Michael Regensburger | 9/10 | 3330 days | 2% |
| Julie Miehling | 8/10 | 3331 days | 2% |
| Nico Wedel | 7/10 | 3331 days | 2% |
| Patrick Thumeyer | 8/10 | 3332 days | 2% |
| Stephanie Hofman | 9/10 | 3333 days | 2% |
| John and Jan | 8/10 | 3334 days | 2% |
| Emily Pohlmann | 8/10 | 3337 days | 2% |
| Rocio Lucero | 10/10 | 3339 days | 2% |
| Ben and Pauline | 9/10 | 3344 days | 2% |
| Ben Schieber | 6/10 | 3351 days | 1% |
| Marlene Goecke | 7/10 | 3351 days | 2% |
| Joris | 10/10 | 3356 days | 2% |
| Philipp | 6/10 | 3356 days | 1% |
| Pierre Alexandre | 7/10 | 3358 days | 2% |
| Bernhard Fichtl | 8/10 | 3360 days | 2% |
| Joana Frever | 10/10 | 3363 days | 2% |
| Katlin Pollinger | 10/10 | 3363 days | 2% |
| Carmen Pramstaller | 6/10 | 3363 days | 1% |
| Stella and Merle | 10/10 | 3368 days | 2% |
| Christine Schtenker | 9/10 | 3368 days | 2% |
| Rebecca Winzig | 9/10 | 3368 days | 2% |
| Michele Winzig | 10/10 | 3368 days | 2% |
| Roland Fischer | 8/10 | 3369 days | 2% |
| Daniel Roedel | 9/10 | 3370 days | 2% |
| Lucile Souday | 10/10 | 3370 days | 2% |
| Tilman | 9/10 | 3372 days | 2% |
| Asborn Damgaard | 10/10 | 3378 days | 2% |
| Meilin | 9/10 | 3379 days | 2% |
| Sascha Kaffenberger | 10/10 | 3381 days | 2% |
| Clare Pickford | 8/10 | 3386 days | 2% |
| Nico | 8/10 | 3388 days | 2% |
| Jonathan Brunetti | 8/10 | 3403 days | 2% |
| Julia Huesam | 9/10 | 3415 days | 2% |
| Isabella | 10/10 | 3417 days | 2% |
| Jessica and Leonie | 9/10 | 3419 days | 2% |
| Selma Krap | 9/10 | 3425 days | 2% |
| Mathieu Brun | 10/10 | 3427 days | 2% |
| Fabian Dilly | 10/10 | 3434 days | 2% |
| Lars Hobrecht | 10/10 | 3434 days | 2% |
| Timo Krueger | 8/10 | 3686 days | 1% |
| Stuart Cook | 8/10 | 3687 days | 1% |
| Manuela Opprecht | 7/10 | 3737 days | 1% |
| Dominik Rehbaum | 9/10 | 3746 days | 1% |
| Bart Hanssen | 7/10 | 3766 days | 1% |
| Denisa Mecikova | 10/10 | 4037 days | 0% |
| Christoph Betten | 4/10 | 4041 days | 0% |
| Christina | 8/10 | 4045 days | 0% |
| Kathrin Lerch | 10/10 | 4045 days | 0% |
| Paolo Cases | 8/10 | 4045 days | 0% |
| Bea Westkam | 10/10 | 4047 days | 0% |
| Christopher Berkhahn | 8/10 | 4047 days | 0% |
| Julia Moellers | 10/10 | 4047 days | 0% |
| Maxime Ripoche | 7/10 | 4072 days | 0% |
| Julie Ledanois | 10/10 | 4074 days | 0% |
| Matthias Freiling | 10/10 | 4089 days | 0% |
| Bertrand Gilles | 8/10 | 4410 days | 1% |
| Rampon | 10/10 | 4415 days | 1% |
| Sarah Horn | 10/10 | 4416 days | 1% |
| Debiesse | 10/10 | 4416 days | 1% |
| Maja Bogdanowicz | 10/10 | 4435 days | 1% |
| Fabian Koitka | 10/10 | 4448 days | 1% |
| Nora and Edward | 9/10 | 4451 days | 1% |
| Judy | 10/10 | 4527 days | 1% |
| Stevie | 10/10 | 4530 days | 1% |
| Krataihai | 10/10 | 4548 days | 1% |
| Jaqi_Gary | 9/10 | 4548 days | 1% |
| KDS_Holiday | 10/10 | 4579 days | 1% |
| Malena | 10/10 | 4793 days | 1% |
| nga | 9/10 | 4793 days | 1% |
| Sabine | 8/10 | 4798 days | 1% |
| Daniel & Manuela | 10/10 | 4799 days | 1% |
| Nora | 9/10 | 4806 days | 1% |
| Janicha Blumenthal | 10/10 | 4807 days | 1% |
| Liz Stokes | 9/10 | 4809 days | 1% |
| Elizabeth Gardner | 9/10 | 4814 days | 1% |
| Norm Cooper | 8/10 | 4814 days | 1% |
| Louisa | 10/10 | 4867 days | 1% |
| Mark & Beth Kaufman | 9/10 | 4888 days | 1% |
| Andreas & Sonja | 9/10 | 4900 days | 1% |
| Theresa | 10/10 | 4900 days | 1% |
| Christina | 9/10 | 4901 days | 1% |
| Laurent P | 10/10 | 5131 days | 1% |
| Michael Orme | 10/10 | 5149 days | 1% |
| Carolin | 8/10 | 5158 days | 1% |
| Lil Irish | 10/10 | 5158 days | 1% |
| Andreas Scholl | 10/10 | 5163 days | 1% |
| Berger | 8/10 | 5163 days | 1% |
| Adam Hayley | 9/10 | 5171 days | 1% |
| Valerie | 10/10 | 5173 days | 1% |
| Ines | 10/10 | 5174 days | 1% |
| Sebastian Engelke | 7/10 | 5175 days | 1% |
| Alan & Gill Geach | 8/10 | 5181 days | 1% |
| Liz Dolman | 8/10 | 5182 days | 1% |
| Daniel Fischer | 8/10 | 5185 days | 1% |
| Katrin & Mark | 9/10 | 5187 days | 1% |
| Moniek Steyaert | 8/10 | 5187 days | 1% |
| Chamton | 7/10 | 5187 days | 1% |
| Andrew Hammond | 10/10 | 5310 days | 1% |
| Richard Spore | 10/10 | 5511 days | 1% |
| Matt Roper | 10/10 | 5515 days | 1% |
| Maria Lorentzen | 10/10 | 5531 days | 1% |
| Helmet Paula | 10/10 | 5537 days | 1% |
| David Rich | 8/10 | 5537 days | 1% |
| Anne Veser | 10/10 | 5544 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5547 days | 1% |
| Ake Erlandsson | 10/10 | 5548 days | 1% |
| Brenda | 10/10 | 5549 days | 1% |
| Robert Scharrenborg | 9/10 | 5551 days | 1% |
| Helen and Hans Walser | 10/10 | 5572 days | 1% |
| gemmav | 9/10 | 5598 days | 1% |
| Andreas Sterki | 8/10 | 5622 days | 1% |
| Roman Hauri | 10/10 | 5626 days | 1% |
| DamienM | 9/10 | 5874 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.