Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 555 days | 100% |
| Backpack On Fire | 10/10 | 2137 days | 5% |
| Amy Lord | 10/10 | 2840 days | 3% |
| Jennie Tollerton | 9/10 | 2929 days | 3% |
| Charles Kulins | 10/10 | 3200 days | 3% |
| Dorthe Soeholm | 10/10 | 3203 days | 3% |
| Soren Soeholm | 8/10 | 3203 days | 3% |
| Ben | 10/10 | 3207 days | 3% |
| Katharina Gans | 10/10 | 3211 days | 3% |
| Orane Lefebuee | 10/10 | 3214 days | 3% |
| Marc Reuter | 8/10 | 3247 days | 2% |
| Ben | 10/10 | 3303 days | 2% |
| Adrien Richard | 8/10 | 3506 days | 2% |
| Anais Roux | 10/10 | 3519 days | 2% |
| Jamie Serieux | 9/10 | 3521 days | 2% |
| Gerbrand Smidt | 10/10 | 3521 days | 2% |
| Luala F | 10/10 | 3525 days | 2% |
| Gessica | 10/10 | 3526 days | 2% |
| Paul Larauze | 7/10 | 3535 days | 2% |
| Michael Regensburger | 9/10 | 3536 days | 2% |
| Julie Miehling | 8/10 | 3537 days | 2% |
| Nico Wedel | 7/10 | 3537 days | 2% |
| Patrick Thumeyer | 8/10 | 3538 days | 2% |
| Stephanie Hofman | 9/10 | 3539 days | 2% |
| John and Jan | 8/10 | 3540 days | 2% |
| Emily Pohlmann | 8/10 | 3543 days | 2% |
| Rocio Lucero | 10/10 | 3545 days | 2% |
| Ben and Pauline | 9/10 | 3550 days | 2% |
| Ben Schieber | 6/10 | 3557 days | 1% |
| Marlene Goecke | 7/10 | 3557 days | 2% |
| Joris | 10/10 | 3562 days | 2% |
| Philipp | 6/10 | 3562 days | 1% |
| Pierre Alexandre | 7/10 | 3564 days | 2% |
| Bernhard Fichtl | 8/10 | 3566 days | 2% |
| Joana Frever | 10/10 | 3569 days | 2% |
| Katlin Pollinger | 10/10 | 3569 days | 2% |
| Carmen Pramstaller | 6/10 | 3569 days | 1% |
| Stella and Merle | 10/10 | 3574 days | 2% |
| Christine Schtenker | 9/10 | 3574 days | 2% |
| Rebecca Winzig | 9/10 | 3574 days | 2% |
| Michele Winzig | 10/10 | 3574 days | 2% |
| Roland Fischer | 8/10 | 3575 days | 2% |
| Daniel Roedel | 9/10 | 3576 days | 2% |
| Lucile Souday | 10/10 | 3576 days | 2% |
| Tilman | 9/10 | 3578 days | 2% |
| Asborn Damgaard | 10/10 | 3584 days | 2% |
| Meilin | 9/10 | 3585 days | 2% |
| Sascha Kaffenberger | 10/10 | 3587 days | 2% |
| Clare Pickford | 8/10 | 3592 days | 2% |
| Nico | 8/10 | 3594 days | 2% |
| Jonathan Brunetti | 8/10 | 3609 days | 2% |
| Julia Huesam | 9/10 | 3621 days | 2% |
| Isabella | 10/10 | 3623 days | 2% |
| Jessica and Leonie | 9/10 | 3625 days | 2% |
| Selma Krap | 9/10 | 3631 days | 2% |
| Mathieu Brun | 10/10 | 3633 days | 2% |
| Fabian Dilly | 10/10 | 3640 days | 2% |
| Lars Hobrecht | 10/10 | 3640 days | 2% |
| Timo Krueger | 8/10 | 3892 days | 1% |
| Stuart Cook | 8/10 | 3893 days | 1% |
| Manuela Opprecht | 7/10 | 3943 days | 1% |
| Dominik Rehbaum | 9/10 | 3952 days | 1% |
| Bart Hanssen | 7/10 | 3972 days | 1% |
| Denisa Mecikova | 10/10 | 4243 days | 0% |
| Christoph Betten | 4/10 | 4247 days | 0% |
| Christina | 8/10 | 4251 days | 0% |
| Kathrin Lerch | 10/10 | 4251 days | 0% |
| Paolo Cases | 8/10 | 4251 days | 0% |
| Bea Westkam | 10/10 | 4253 days | 0% |
| Christopher Berkhahn | 8/10 | 4253 days | 0% |
| Julia Moellers | 10/10 | 4253 days | 0% |
| Maxime Ripoche | 7/10 | 4278 days | 0% |
| Julie Ledanois | 10/10 | 4280 days | 0% |
| Matthias Freiling | 10/10 | 4295 days | 0% |
| Bertrand Gilles | 8/10 | 4616 days | 1% |
| Rampon | 10/10 | 4621 days | 1% |
| Sarah Horn | 10/10 | 4622 days | 1% |
| Debiesse | 10/10 | 4622 days | 1% |
| Maja Bogdanowicz | 10/10 | 4641 days | 1% |
| Fabian Koitka | 10/10 | 4654 days | 1% |
| Nora and Edward | 9/10 | 4657 days | 1% |
| Judy | 10/10 | 4733 days | 1% |
| Stevie | 10/10 | 4736 days | 1% |
| Krataihai | 10/10 | 4754 days | 1% |
| Jaqi_Gary | 9/10 | 4754 days | 1% |
| KDS_Holiday | 10/10 | 4785 days | 1% |
| Malena | 10/10 | 4999 days | 1% |
| nga | 9/10 | 4999 days | 1% |
| Sabine | 8/10 | 5004 days | 1% |
| Daniel & Manuela | 10/10 | 5005 days | 1% |
| Nora | 9/10 | 5012 days | 1% |
| Janicha Blumenthal | 10/10 | 5013 days | 1% |
| Liz Stokes | 9/10 | 5015 days | 1% |
| Elizabeth Gardner | 9/10 | 5020 days | 1% |
| Norm Cooper | 8/10 | 5020 days | 1% |
| Louisa | 10/10 | 5073 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5094 days | 1% |
| Andreas & Sonja | 9/10 | 5106 days | 1% |
| Theresa | 10/10 | 5106 days | 1% |
| Christina | 9/10 | 5107 days | 1% |
| Laurent P | 10/10 | 5337 days | 1% |
| Michael Orme | 10/10 | 5355 days | 1% |
| Carolin | 8/10 | 5364 days | 1% |
| Lil Irish | 10/10 | 5364 days | 1% |
| Andreas Scholl | 10/10 | 5369 days | 1% |
| Berger | 8/10 | 5369 days | 1% |
| Adam Hayley | 9/10 | 5377 days | 1% |
| Valerie | 10/10 | 5379 days | 1% |
| Ines | 10/10 | 5380 days | 1% |
| Sebastian Engelke | 7/10 | 5381 days | 1% |
| Alan & Gill Geach | 8/10 | 5387 days | 1% |
| Liz Dolman | 8/10 | 5388 days | 1% |
| Daniel Fischer | 8/10 | 5391 days | 1% |
| Katrin & Mark | 9/10 | 5393 days | 1% |
| Moniek Steyaert | 8/10 | 5393 days | 1% |
| Chamton | 7/10 | 5393 days | 1% |
| Andrew Hammond | 10/10 | 5516 days | 1% |
| Richard Spore | 10/10 | 5717 days | 1% |
| Matt Roper | 10/10 | 5721 days | 1% |
| Maria Lorentzen | 10/10 | 5737 days | 1% |
| Helmet Paula | 10/10 | 5743 days | 1% |
| David Rich | 8/10 | 5743 days | 1% |
| Anne Veser | 10/10 | 5750 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5753 days | 1% |
| Ake Erlandsson | 10/10 | 5754 days | 1% |
| Brenda | 10/10 | 5755 days | 1% |
| Robert Scharrenborg | 9/10 | 5757 days | 1% |
| Helen and Hans Walser | 10/10 | 5778 days | 1% |
| gemmav | 9/10 | 5804 days | 1% |
| Andreas Sterki | 8/10 | 5828 days | 1% |
| Roman Hauri | 10/10 | 5832 days | 1% |
| DamienM | 9/10 | 6080 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.