G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Cape Reinga / Te Rerenga Wairua Lighthouse Walk

Valid Reviews

132 Valid Reviews

The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 132 valid reviews:

Rating Count Percentage
10/10 62
47%
9/10 28
21%
8/10 28
21%
7/10 10
8%
6/10 3
2%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

118 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 118 face-to-face reviews:

Rating Count Percentage
10/10 53
45%
9/10 24
20%
8/10 28
24%
7/10 9
8%
6/10 3
3%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.41% Average

The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.49%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 331 days 100%
Backpack On Fire 10/10 1913 days 5%
Amy Lord 10/10 2616 days 3%
Jennie Tollerton 9/10 2705 days 3%
Charles Kulins 10/10 2977 days 2%
Dorthe Soeholm 10/10 2979 days 2%
Soren Soeholm 8/10 2979 days 2%
Ben 10/10 2983 days 2%
Katharina Gans 10/10 2987 days 2%
Orane Lefebuee 10/10 2990 days 2%
Marc Reuter 8/10 3023 days 2%
Ben 10/10 3079 days 2%
Adrien Richard 8/10 3282 days 2%
Anais Roux 10/10 3295 days 2%
Jamie Serieux 9/10 3297 days 2%
Gerbrand Smidt 10/10 3297 days 2%
Luala F 10/10 3301 days 2%
Gessica 10/10 3302 days 2%
Paul Larauze 7/10 3311 days 2%
Michael Regensburger 9/10 3312 days 2%
Julie Miehling 8/10 3313 days 2%
Nico Wedel 7/10 3313 days 2%
Patrick Thumeyer 8/10 3314 days 2%
Stephanie Hofman 9/10 3315 days 2%
John and Jan 8/10 3316 days 2%
Emily Pohlmann 8/10 3319 days 2%
Rocio Lucero 10/10 3321 days 2%
Ben and Pauline 9/10 3326 days 2%
Ben Schieber 6/10 3333 days 1%
Marlene Goecke 7/10 3333 days 2%
Joris 10/10 3338 days 2%
Philipp 6/10 3338 days 1%
Pierre Alexandre 7/10 3340 days 2%
Bernhard Fichtl 8/10 3342 days 2%
Joana Frever 10/10 3345 days 2%
Katlin Pollinger 10/10 3345 days 2%
Carmen Pramstaller 6/10 3345 days 1%
Stella and Merle 10/10 3350 days 2%
Christine Schtenker 9/10 3350 days 2%
Rebecca Winzig 9/10 3350 days 2%
Michele Winzig 10/10 3350 days 2%
Roland Fischer 8/10 3351 days 2%
Daniel Roedel 9/10 3352 days 2%
Lucile Souday 10/10 3352 days 2%
Tilman 9/10 3354 days 2%
Asborn Damgaard 10/10 3360 days 2%
Meilin 9/10 3361 days 2%
Sascha Kaffenberger 10/10 3363 days 2%
Clare Pickford 8/10 3368 days 2%
Nico 8/10 3370 days 2%
Jonathan Brunetti 8/10 3385 days 2%
Julia Huesam 9/10 3397 days 2%
Isabella 10/10 3399 days 2%
Jessica and Leonie 9/10 3401 days 2%
Selma Krap 9/10 3407 days 2%
Mathieu Brun 10/10 3409 days 2%
Fabian Dilly 10/10 3416 days 2%
Lars Hobrecht 10/10 3416 days 2%
Timo Krueger 8/10 3668 days 1%
Stuart Cook 8/10 3669 days 1%
Manuela Opprecht 7/10 3719 days 1%
Dominik Rehbaum 9/10 3728 days 1%
Bart Hanssen 7/10 3748 days 1%
Denisa Mecikova 10/10 4019 days 0%
Christoph Betten 4/10 4023 days 0%
Christina 8/10 4027 days 0%
Kathrin Lerch 10/10 4027 days 0%
Paolo Cases 8/10 4027 days 0%
Bea Westkam 10/10 4029 days 0%
Christopher Berkhahn 8/10 4029 days 0%
Julia Moellers 10/10 4029 days 0%
Maxime Ripoche 7/10 4054 days 0%
Julie Ledanois 10/10 4056 days 0%
Matthias Freiling 10/10 4071 days 0%
Bertrand Gilles 8/10 4392 days 1%
Rampon 10/10 4397 days 1%
Sarah Horn 10/10 4398 days 1%
Debiesse 10/10 4398 days 1%
Maja Bogdanowicz 10/10 4417 days 1%
Fabian Koitka 10/10 4430 days 1%
Nora and Edward 9/10 4433 days 1%
Judy 10/10 4509 days 1%
Stevie 10/10 4512 days 1%
Krataihai 10/10 4530 days 1%
Jaqi_Gary 9/10 4530 days 1%
KDS_Holiday 10/10 4561 days 1%
Malena 10/10 4775 days 1%
nga 9/10 4775 days 1%
Sabine 8/10 4780 days 1%
Daniel & Manuela 10/10 4781 days 1%
Nora 9/10 4788 days 1%
Janicha Blumenthal 10/10 4789 days 1%
Liz Stokes 9/10 4791 days 1%
Elizabeth Gardner 9/10 4796 days 1%
Norm Cooper 8/10 4796 days 1%
Louisa 10/10 4849 days 1%
Mark & Beth Kaufman 9/10 4870 days 1%
Andreas & Sonja 9/10 4882 days 1%
Theresa 10/10 4882 days 1%
Christina 9/10 4883 days 1%
Laurent P 10/10 5113 days 1%
Michael Orme 10/10 5131 days 1%
Carolin 8/10 5140 days 1%
Lil Irish 10/10 5140 days 1%
Andreas Scholl 10/10 5145 days 1%
Berger 8/10 5145 days 1%
Adam Hayley 9/10 5153 days 1%
Valerie 10/10 5155 days 1%
Ines 10/10 5156 days 1%
Sebastian Engelke 7/10 5157 days 1%
Alan & Gill Geach 8/10 5163 days 1%
Liz Dolman 8/10 5164 days 1%
Daniel Fischer 8/10 5167 days 1%
Katrin & Mark 9/10 5169 days 1%
Moniek Steyaert 8/10 5169 days 1%
Chamton 7/10 5169 days 1%
Andrew Hammond 10/10 5292 days 1%
Richard Spore 10/10 5493 days 1%
Matt Roper 10/10 5497 days 1%
Maria Lorentzen 10/10 5513 days 1%
Helmet Paula 10/10 5519 days 1%
David Rich 8/10 5519 days 1%
Anne Veser 10/10 5526 days 1%
Valerie Van Hemelrijck 7/10 5529 days 1%
Ake Erlandsson 10/10 5530 days 1%
Brenda 10/10 5531 days 1%
Robert Scharrenborg 9/10 5533 days 1%
Helen and Hans Walser 10/10 5554 days 1%
gemmav 9/10 5580 days 1%
Andreas Sterki 8/10 5604 days 1%
Roman Hauri 10/10 5608 days 1%
DamienM 9/10 5856 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.59% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

94%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.