Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 340 days | 100% |
| Backpack On Fire | 10/10 | 1922 days | 5% |
| Amy Lord | 10/10 | 2625 days | 3% |
| Jennie Tollerton | 9/10 | 2714 days | 3% |
| Charles Kulins | 10/10 | 2985 days | 2% |
| Dorthe Soeholm | 10/10 | 2988 days | 2% |
| Soren Soeholm | 8/10 | 2988 days | 2% |
| Ben | 10/10 | 2992 days | 2% |
| Katharina Gans | 10/10 | 2996 days | 2% |
| Orane Lefebuee | 10/10 | 2999 days | 2% |
| Marc Reuter | 8/10 | 3032 days | 2% |
| Ben | 10/10 | 3088 days | 2% |
| Adrien Richard | 8/10 | 3291 days | 2% |
| Anais Roux | 10/10 | 3304 days | 2% |
| Jamie Serieux | 9/10 | 3306 days | 2% |
| Gerbrand Smidt | 10/10 | 3306 days | 2% |
| Luala F | 10/10 | 3310 days | 2% |
| Gessica | 10/10 | 3311 days | 2% |
| Paul Larauze | 7/10 | 3320 days | 2% |
| Michael Regensburger | 9/10 | 3321 days | 2% |
| Julie Miehling | 8/10 | 3322 days | 2% |
| Nico Wedel | 7/10 | 3322 days | 2% |
| Patrick Thumeyer | 8/10 | 3323 days | 2% |
| Stephanie Hofman | 9/10 | 3324 days | 2% |
| John and Jan | 8/10 | 3325 days | 2% |
| Emily Pohlmann | 8/10 | 3328 days | 2% |
| Rocio Lucero | 10/10 | 3330 days | 2% |
| Ben and Pauline | 9/10 | 3335 days | 2% |
| Ben Schieber | 6/10 | 3342 days | 1% |
| Marlene Goecke | 7/10 | 3342 days | 2% |
| Joris | 10/10 | 3347 days | 2% |
| Philipp | 6/10 | 3347 days | 1% |
| Pierre Alexandre | 7/10 | 3349 days | 2% |
| Bernhard Fichtl | 8/10 | 3351 days | 2% |
| Joana Frever | 10/10 | 3354 days | 2% |
| Katlin Pollinger | 10/10 | 3354 days | 2% |
| Carmen Pramstaller | 6/10 | 3354 days | 1% |
| Stella and Merle | 10/10 | 3359 days | 2% |
| Christine Schtenker | 9/10 | 3359 days | 2% |
| Rebecca Winzig | 9/10 | 3359 days | 2% |
| Michele Winzig | 10/10 | 3359 days | 2% |
| Roland Fischer | 8/10 | 3360 days | 2% |
| Daniel Roedel | 9/10 | 3361 days | 2% |
| Lucile Souday | 10/10 | 3361 days | 2% |
| Tilman | 9/10 | 3363 days | 2% |
| Asborn Damgaard | 10/10 | 3369 days | 2% |
| Meilin | 9/10 | 3370 days | 2% |
| Sascha Kaffenberger | 10/10 | 3372 days | 2% |
| Clare Pickford | 8/10 | 3377 days | 2% |
| Nico | 8/10 | 3379 days | 2% |
| Jonathan Brunetti | 8/10 | 3394 days | 2% |
| Julia Huesam | 9/10 | 3406 days | 2% |
| Isabella | 10/10 | 3408 days | 2% |
| Jessica and Leonie | 9/10 | 3410 days | 2% |
| Selma Krap | 9/10 | 3416 days | 2% |
| Mathieu Brun | 10/10 | 3418 days | 2% |
| Fabian Dilly | 10/10 | 3425 days | 2% |
| Lars Hobrecht | 10/10 | 3425 days | 2% |
| Timo Krueger | 8/10 | 3677 days | 1% |
| Stuart Cook | 8/10 | 3678 days | 1% |
| Manuela Opprecht | 7/10 | 3728 days | 1% |
| Dominik Rehbaum | 9/10 | 3737 days | 1% |
| Bart Hanssen | 7/10 | 3757 days | 1% |
| Denisa Mecikova | 10/10 | 4028 days | 0% |
| Christoph Betten | 4/10 | 4032 days | 0% |
| Christina | 8/10 | 4036 days | 0% |
| Kathrin Lerch | 10/10 | 4036 days | 0% |
| Paolo Cases | 8/10 | 4036 days | 0% |
| Bea Westkam | 10/10 | 4038 days | 0% |
| Christopher Berkhahn | 8/10 | 4038 days | 0% |
| Julia Moellers | 10/10 | 4038 days | 0% |
| Maxime Ripoche | 7/10 | 4063 days | 0% |
| Julie Ledanois | 10/10 | 4065 days | 0% |
| Matthias Freiling | 10/10 | 4080 days | 0% |
| Bertrand Gilles | 8/10 | 4401 days | 1% |
| Rampon | 10/10 | 4406 days | 1% |
| Sarah Horn | 10/10 | 4407 days | 1% |
| Debiesse | 10/10 | 4407 days | 1% |
| Maja Bogdanowicz | 10/10 | 4426 days | 1% |
| Fabian Koitka | 10/10 | 4439 days | 1% |
| Nora and Edward | 9/10 | 4442 days | 1% |
| Judy | 10/10 | 4518 days | 1% |
| Stevie | 10/10 | 4521 days | 1% |
| Krataihai | 10/10 | 4539 days | 1% |
| Jaqi_Gary | 9/10 | 4539 days | 1% |
| KDS_Holiday | 10/10 | 4570 days | 1% |
| Malena | 10/10 | 4784 days | 1% |
| nga | 9/10 | 4784 days | 1% |
| Sabine | 8/10 | 4789 days | 1% |
| Daniel & Manuela | 10/10 | 4790 days | 1% |
| Nora | 9/10 | 4797 days | 1% |
| Janicha Blumenthal | 10/10 | 4798 days | 1% |
| Liz Stokes | 9/10 | 4800 days | 1% |
| Elizabeth Gardner | 9/10 | 4805 days | 1% |
| Norm Cooper | 8/10 | 4805 days | 1% |
| Louisa | 10/10 | 4858 days | 1% |
| Mark & Beth Kaufman | 9/10 | 4879 days | 1% |
| Andreas & Sonja | 9/10 | 4891 days | 1% |
| Theresa | 10/10 | 4891 days | 1% |
| Christina | 9/10 | 4892 days | 1% |
| Laurent P | 10/10 | 5122 days | 1% |
| Michael Orme | 10/10 | 5140 days | 1% |
| Carolin | 8/10 | 5149 days | 1% |
| Lil Irish | 10/10 | 5149 days | 1% |
| Andreas Scholl | 10/10 | 5154 days | 1% |
| Berger | 8/10 | 5154 days | 1% |
| Adam Hayley | 9/10 | 5162 days | 1% |
| Valerie | 10/10 | 5164 days | 1% |
| Ines | 10/10 | 5165 days | 1% |
| Sebastian Engelke | 7/10 | 5166 days | 1% |
| Alan & Gill Geach | 8/10 | 5172 days | 1% |
| Liz Dolman | 8/10 | 5173 days | 1% |
| Daniel Fischer | 8/10 | 5176 days | 1% |
| Katrin & Mark | 9/10 | 5178 days | 1% |
| Moniek Steyaert | 8/10 | 5178 days | 1% |
| Chamton | 7/10 | 5178 days | 1% |
| Andrew Hammond | 10/10 | 5301 days | 1% |
| Richard Spore | 10/10 | 5502 days | 1% |
| Matt Roper | 10/10 | 5506 days | 1% |
| Maria Lorentzen | 10/10 | 5522 days | 1% |
| Helmet Paula | 10/10 | 5528 days | 1% |
| David Rich | 8/10 | 5528 days | 1% |
| Anne Veser | 10/10 | 5535 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5538 days | 1% |
| Ake Erlandsson | 10/10 | 5539 days | 1% |
| Brenda | 10/10 | 5540 days | 1% |
| Robert Scharrenborg | 9/10 | 5542 days | 1% |
| Helen and Hans Walser | 10/10 | 5563 days | 1% |
| gemmav | 9/10 | 5589 days | 1% |
| Andreas Sterki | 8/10 | 5613 days | 1% |
| Roman Hauri | 10/10 | 5617 days | 1% |
| DamienM | 9/10 | 5865 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.