G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 595 days | 100% |
| Backpack On Fire | 10/10 | 2178 days | 5% |
| Amy Lord | 10/10 | 2881 days | 4% |
| Jennie Tollerton | 9/10 | 2970 days | 3% |
| Charles Kulins | 10/10 | 3241 days | 3% |
| Dorthe Soeholm | 10/10 | 3244 days | 3% |
| Soren Soeholm | 8/10 | 3244 days | 3% |
| Ben | 10/10 | 3248 days | 3% |
| Katharina Gans | 10/10 | 3252 days | 3% |
| Orane Lefebuee | 10/10 | 3255 days | 3% |
| Marc Reuter | 8/10 | 3288 days | 3% |
| Ben | 10/10 | 3344 days | 2% |
| Adrien Richard | 8/10 | 3547 days | 2% |
| Anais Roux | 10/10 | 3560 days | 2% |
| Jamie Serieux | 9/10 | 3562 days | 2% |
| Gerbrand Smidt | 10/10 | 3562 days | 2% |
| Luala F | 10/10 | 3566 days | 2% |
| Gessica | 10/10 | 3567 days | 2% |
| Paul Larauze | 7/10 | 3576 days | 2% |
| Michael Regensburger | 9/10 | 3577 days | 2% |
| Julie Miehling | 8/10 | 3578 days | 2% |
| Nico Wedel | 7/10 | 3578 days | 2% |
| Patrick Thumeyer | 8/10 | 3579 days | 2% |
| Stephanie Hofman | 9/10 | 3580 days | 2% |
| John and Jan | 8/10 | 3581 days | 2% |
| Emily Pohlmann | 8/10 | 3584 days | 2% |
| Rocio Lucero | 10/10 | 3586 days | 2% |
| Ben and Pauline | 9/10 | 3591 days | 2% |
| Ben Schieber | 6/10 | 3598 days | 2% |
| Marlene Goecke | 7/10 | 3598 days | 2% |
| Joris | 10/10 | 3603 days | 2% |
| Philipp | 6/10 | 3603 days | 2% |
| Pierre Alexandre | 7/10 | 3605 days | 2% |
| Bernhard Fichtl | 8/10 | 3607 days | 2% |
| Joana Frever | 10/10 | 3610 days | 2% |
| Katlin Pollinger | 10/10 | 3610 days | 2% |
| Carmen Pramstaller | 6/10 | 3610 days | 2% |
| Stella and Merle | 10/10 | 3615 days | 2% |
| Christine Schtenker | 9/10 | 3615 days | 2% |
| Rebecca Winzig | 9/10 | 3615 days | 2% |
| Michele Winzig | 10/10 | 3615 days | 2% |
| Roland Fischer | 8/10 | 3616 days | 2% |
| Daniel Roedel | 9/10 | 3617 days | 2% |
| Lucile Souday | 10/10 | 3617 days | 2% |
| Tilman | 9/10 | 3619 days | 2% |
| Asborn Damgaard | 10/10 | 3625 days | 2% |
| Meilin | 9/10 | 3626 days | 2% |
| Sascha Kaffenberger | 10/10 | 3628 days | 2% |
| Clare Pickford | 8/10 | 3633 days | 2% |
| Nico | 8/10 | 3635 days | 2% |
| Jonathan Brunetti | 8/10 | 3650 days | 2% |
| Julia Huesam | 9/10 | 3662 days | 2% |
| Isabella | 10/10 | 3664 days | 2% |
| Jessica and Leonie | 9/10 | 3666 days | 2% |
| Selma Krap | 9/10 | 3672 days | 2% |
| Mathieu Brun | 10/10 | 3674 days | 2% |
| Fabian Dilly | 10/10 | 3681 days | 2% |
| Lars Hobrecht | 10/10 | 3681 days | 2% |
| Timo Krueger | 8/10 | 3933 days | 1% |
| Stuart Cook | 8/10 | 3934 days | 1% |
| Manuela Opprecht | 7/10 | 3984 days | 1% |
| Dominik Rehbaum | 9/10 | 3993 days | 1% |
| Bart Hanssen | 7/10 | 4013 days | 1% |
| Denisa Mecikova | 10/10 | 4284 days | 0% |
| Christoph Betten | 4/10 | 4288 days | 0% |
| Christina | 8/10 | 4292 days | 0% |
| Kathrin Lerch | 10/10 | 4292 days | 0% |
| Paolo Cases | 8/10 | 4292 days | 0% |
| Bea Westkam | 10/10 | 4294 days | 0% |
| Christopher Berkhahn | 8/10 | 4294 days | 0% |
| Julia Moellers | 10/10 | 4294 days | 0% |
| Maxime Ripoche | 7/10 | 4319 days | 0% |
| Julie Ledanois | 10/10 | 4321 days | 0% |
| Matthias Freiling | 10/10 | 4336 days | 0% |
| Bertrand Gilles | 8/10 | 4657 days | 1% |
| Rampon | 10/10 | 4662 days | 1% |
| Sarah Horn | 10/10 | 4663 days | 1% |
| Debiesse | 10/10 | 4663 days | 1% |
| Maja Bogdanowicz | 10/10 | 4682 days | 1% |
| Fabian Koitka | 10/10 | 4695 days | 1% |
| Nora and Edward | 9/10 | 4698 days | 1% |
| Judy | 10/10 | 4774 days | 1% |
| Stevie | 10/10 | 4777 days | 1% |
| Krataihai | 10/10 | 4795 days | 1% |
| Jaqi_Gary | 9/10 | 4795 days | 1% |
| KDS_Holiday | 10/10 | 4826 days | 1% |
| Malena | 10/10 | 5040 days | 1% |
| nga | 9/10 | 5040 days | 1% |
| Sabine | 8/10 | 5045 days | 1% |
| Daniel & Manuela | 10/10 | 5046 days | 1% |
| Nora | 9/10 | 5053 days | 1% |
| Janicha Blumenthal | 10/10 | 5054 days | 1% |
| Liz Stokes | 9/10 | 5056 days | 1% |
| Elizabeth Gardner | 9/10 | 5061 days | 1% |
| Norm Cooper | 8/10 | 5061 days | 1% |
| Louisa | 10/10 | 5114 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5135 days | 1% |
| Andreas & Sonja | 9/10 | 5147 days | 1% |
| Theresa | 10/10 | 5147 days | 1% |
| Christina | 9/10 | 5148 days | 1% |
| Laurent P | 10/10 | 5378 days | 1% |
| Michael Orme | 10/10 | 5396 days | 1% |
| Carolin | 8/10 | 5405 days | 1% |
| Lil Irish | 10/10 | 5405 days | 1% |
| Andreas Scholl | 10/10 | 5410 days | 1% |
| Berger | 8/10 | 5410 days | 1% |
| Adam Hayley | 9/10 | 5418 days | 1% |
| Valerie | 10/10 | 5420 days | 1% |
| Ines | 10/10 | 5421 days | 1% |
| Sebastian Engelke | 7/10 | 5422 days | 1% |
| Alan & Gill Geach | 8/10 | 5428 days | 1% |
| Liz Dolman | 8/10 | 5429 days | 1% |
| Daniel Fischer | 8/10 | 5432 days | 1% |
| Katrin & Mark | 9/10 | 5434 days | 1% |
| Moniek Steyaert | 8/10 | 5434 days | 1% |
| Chamton | 7/10 | 5434 days | 1% |
| Andrew Hammond | 10/10 | 5557 days | 1% |
| Richard Spore | 10/10 | 5758 days | 1% |
| Matt Roper | 10/10 | 5762 days | 1% |
| Maria Lorentzen | 10/10 | 5778 days | 1% |
| Helmet Paula | 10/10 | 5784 days | 1% |
| David Rich | 8/10 | 5784 days | 1% |
| Anne Veser | 10/10 | 5791 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5794 days | 1% |
| Ake Erlandsson | 10/10 | 5795 days | 1% |
| Brenda | 10/10 | 5796 days | 1% |
| Robert Scharrenborg | 9/10 | 5798 days | 1% |
| Helen and Hans Walser | 10/10 | 5819 days | 1% |
| gemmav | 9/10 | 5845 days | 1% |
| Andreas Sterki | 8/10 | 5869 days | 1% |
| Roman Hauri | 10/10 | 5873 days | 1% |
| DamienM | 9/10 | 6121 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.