Ski Express
Details
Snow and Ice
Reviews
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5.0/5
Our experience with Ski Express was very positive.
Staff was extremely helpful and patient. After the car hire company provided us with a car unsuitable to transport skis and only offered us a more suitable car if we paid an additional $100 per day, Maddie organised a suitable car for us within one working day!
Also, we had to re-book our trip three times due to COVID restrictions and then private reasons and it wasn't an issue at all. Really great, efficient and friendly service!
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5.0/5
Our experience with Ski Express was very positive.
Staff was extremely helpful and patient. After the car hire company provided us with a car unsuitable to transport skis and only offered us a more suitable car if we paid an additional $100 per day, Maddie organised a suitable car for us within one working day!
Also, we had to re-book our trip three times due to COVID restrictions and then private reasons and it wasn't an issue at all. Really great, efficient and friendly service!
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2.0/5
received ski passes on the second day of our 2 days skiing, had to phone up and get faxed temporary passes, for the amount we payed, there was no contact, with us or our accomodation, and no representation
at Mt ruapehu. I feel they should operate in queenstown alone until they are ready to do a proper job in the north island. not a great experience.
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2.0/5
Seemed like good value for 3 days of hire BUT 1st day got cancelled and we only received 1/8th of the cost back (which we had to argue for).
Also, no ski reps to talk to and people on the phone claimed they didn't work for Ski Express so didn't give us any info - bad customer service.
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1.5/5
Wouldn't recommend.
Poor customer service and lack of contact. Plus I paid for equipment hire but it didn't include gloves goggles or socks.