Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
178 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 reviews. There are 178 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 178 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
15% |
| 9/10 | 33 |
|
19% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.53% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.53% and is based on 178 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 178 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.36%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 9/10 | 746 days | 100% |
| Amy Lord | 10/10 | 2882 days | 4% |
| Chloe B | 8/10 | 2905 days | 4% |
| Richard | 10/10 | 2961 days | 4% |
| Anis Quentin | 9/10 | 2970 days | 4% |
| Dorthe Soeholm | 9/10 | 3242 days | 3% |
| Theerada Wongkaew | 10/10 | 3281 days | 3% |
| Joonas Lehtomaki | 9/10 | 3286 days | 3% |
| Jonathan Verschuuren | 8/10 | 3287 days | 3% |
| Laura David | 9/10 | 3289 days | 3% |
| Michael | 10/10 | 3290 days | 3% |
| Anne | 8/10 | 3290 days | 3% |
| Heyuuiutha Lokithas | 7/10 | 3292 days | 3% |
| Philip Sheridan | 7/10 | 3298 days | 3% |
| Sandra Reynders | 8/10 | 3299 days | 3% |
| Colin George | 10/10 | 3300 days | 3% |
| Alexandra Luerner | 10/10 | 3302 days | 3% |
| Frank Bien | 10/10 | 3302 days | 3% |
| Felicity Ford | 7/10 | 3303 days | 3% |
| Louis Nilsson | 10/10 | 3308 days | 3% |
| Gilbert Baptiste | 6/10 | 3308 days | 3% |
| Emilie Bavard | 6/10 | 3308 days | 3% |
| Barbara | 10/10 | 3317 days | 3% |
| Paul Tysoe | 8/10 | 3325 days | 3% |
| Jessica Nasstrom | 6/10 | 3331 days | 3% |
| ben carroll | 10/10 | 3331 days | 3% |
| Eveline | 8/10 | 3341 days | 3% |
| Henry Ang | 7/10 | 3392 days | 3% |
| Michelle Smit | 9/10 | 3454 days | 3% |
| Gesa Roemer | 4/10 | 3553 days | 2% |
| Gerbrand Smidt | 9/10 | 3560 days | 2% |
| Silvia | 5/10 | 3563 days | 2% |
| Jennifer Nguyen | 8/10 | 3571 days | 2% |
| Robin Stamm | 8/10 | 3571 days | 2% |
| Jonathan Foskett | 6/10 | 3572 days | 2% |
| Clara Guinard | 7/10 | 3574 days | 2% |
| Hannes | 9/10 | 3575 days | 2% |
| John and Jan | 9/10 | 3579 days | 2% |
| Adrienne Hoet | 6/10 | 3580 days | 2% |
| Benoit Leclerc | 7/10 | 3592 days | 2% |
| Raul Ellermann | 6/10 | 3597 days | 2% |
| Catharina Cuntz | 6/10 | 3612 days | 2% |
| Klaas Huis | 8/10 | 3613 days | 2% |
| Maxima Buisan | 7/10 | 3618 days | 2% |
| Niels Hoogendooen | 6/10 | 3620 days | 2% |
| Martina | 9/10 | 3627 days | 2% |
| Martin Bakker | 9/10 | 3655 days | 2% |
| Elisabeth Ringswandl | 9/10 | 3931 days | 1% |
| Thomas Haslbeck | 8/10 | 3931 days | 1% |
| Miriam Burchartz | 10/10 | 3932 days | 1% |
| Leonie Jennings | 9/10 | 3976 days | 1% |
| Trevor Wichman | 8/10 | 3976 days | 1% |
| Sibylle and Nadine | 9/10 | 4024 days | 1% |
| Anne Courtenay | 8/10 | 4315 days | 0% |
| Friederike Kranzin | 10/10 | 4315 days | 0% |
| Amanda | 9/10 | 4318 days | 0% |
| Derek | 8/10 | 4318 days | 0% |
| Juliane | 10/10 | 4320 days | 0% |
| Hannah | 8/10 | 4320 days | 0% |
| Dan Lawson | 10/10 | 4348 days | 0% |
| Henry Thiel | 3/10 | 4348 days | 0% |
| Sina Sacranie | 10/10 | 4348 days | 0% |
| Julia Bonisch | 8/10 | 4351 days | 0% |
| Rupert | 9/10 | 4362 days | 0% |
| Dupont | 7/10 | 4679 days | 1% |
| David Lee | 8/10 | 4685 days | 1% |
| Henrik Steinruecken | 6/10 | 4745 days | 1% |
| Wenmechers | 8/10 | 4753 days | 1% |
| Martin Thomas | 9/10 | 4755 days | 1% |
| Paul Lawrence | 8/10 | 4761 days | 1% |
| Gary Brooks | 8/10 | 4763 days | 1% |
| Marian | 7/10 | 4765 days | 1% |
| Adam Hassan | 9/10 | 4768 days | 1% |
| Gerard van de Ven | 9/10 | 4768 days | 1% |
| Lutz Huuemorder | 8/10 | 4769 days | 1% |
| Julie Lamart | 9/10 | 4772 days | 1% |
| Shannon Taylor | 7/10 | 4772 days | 1% |
| Kerstin | 8/10 | 4778 days | 1% |
| Denny | 10/10 | 4885 days | 1% |
| Petr Stepanek | 10/10 | 5030 days | 1% |
| Sebastian Hol | 5/10 | 5034 days | 1% |
| Jochem Snyders | 9/10 | 5041 days | 1% |
| Vitek | 8/10 | 5042 days | 1% |
| Daniel | 7/10 | 5042 days | 1% |
| Carolin Haas | 5/10 | 5048 days | 1% |
| Pierre Boulanger | 9/10 | 5050 days | 1% |
| Dave Simpson | 7/10 | 5052 days | 1% |
| Monica | 10/10 | 5053 days | 1% |
| Mags Adams | 9/10 | 5053 days | 1% |
| Hardy | 10/10 | 5053 days | 1% |
| Nelly & Lisa | 8/10 | 5054 days | 1% |
| Lepied | 7/10 | 5054 days | 1% |
| Graeme E | 9/10 | 5058 days | 1% |
| Colin Philpott | 9/10 | 5060 days | 1% |
| Kim Thorsted | 7/10 | 5061 days | 1% |
| R Laurysen | 7/10 | 5064 days | 1% |
| Corv V D Hof | 8/10 | 5064 days | 1% |
| Anika | 7/10 | 5066 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5066 days | 1% |
| Remy van Heugten | 6/10 | 5066 days | 1% |
| Stefan Roehrbein | 8/10 | 5067 days | 1% |
| J Knol | 8/10 | 5093 days | 1% |
| Niels Daubjerg | 9/10 | 5130 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5132 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5139 days | 1% |
| David & Mary-Jane Ryder | 9/10 | 5141 days | 1% |
| Caroline | 8/10 | 5143 days | 1% |
| Erik Folkersen | 8/10 | 5143 days | 1% |
| Wolfgang Goggel | 10/10 | 5143 days | 1% |
| Leif Sorensen | 8/10 | 5143 days | 1% |
| Andy Lever | 8/10 | 5144 days | 1% |
| Rudy Witt | 7/10 | 5145 days | 1% |
| Matthys van den Heuuel | 7/10 | 5149 days | 1% |
| Robin van der Linden | 8/10 | 5355 days | 1% |
| Petra | 10/10 | 5367 days | 1% |
| Karin & Bastiaan | 8/10 | 5368 days | 1% |
| Kris Gijbels | 9/10 | 5382 days | 1% |
| Danielle | 6/10 | 5382 days | 1% |
| Nathalie | 3/10 | 5388 days | 1% |
| Nicola Thackray | 8/10 | 5391 days | 1% |
| Strieson | 7/10 | 5405 days | 1% |
| Ini & Cees | 7/10 | 5406 days | 1% |
| Peter | 7/10 | 5409 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5409 days | 1% |
| Angela | 9/10 | 5420 days | 1% |
| Eva Weichs | 7/10 | 5422 days | 1% |
| Nicole | 5/10 | 5423 days | 1% |
| Rossiter | 9/10 | 5425 days | 1% |
| Derek Woodward | 10/10 | 5426 days | 1% |
| Elinor Bell | 1/10 | 5427 days | 1% |
| Robin Schomburg | 10/10 | 5429 days | 1% |
| Katrin & Mark | 7/10 | 5432 days | 1% |
| Claudia | 8/10 | 5696 days | 1% |
| krisevelyn | 4/10 | 5708 days | 1% |
| Richard Spore | 9/10 | 5756 days | 1% |
| Mike Peirce | 8/10 | 5763 days | 1% |
| Venot | 8/10 | 5772 days | 1% |
| Christen Hans | 4/10 | 5783 days | 1% |
| Jamie Hallifax | 8/10 | 5788 days | 1% |
| Emily Walters | 8/10 | 5795 days | 1% |
| Ines Diana | 5/10 | 5796 days | 1% |
| Wolfgang G | 10/10 | 5803 days | 1% |
| mariekef | 8/10 | 5843 days | 1% |
| selinab | 7/10 | 5852 days | 1% |
| Peter Essink | 7/10 | 5861 days | 1% |
| Karin Linder | 8/10 | 5863 days | 1% |
| Helen Pet | 8/10 | 5867 days | 1% |
| Richard Kesteleyn | 2/10 | 5867 days | 1% |
| Solveig Mosinski | 8/10 | 5871 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5882 days | 1% |
| Wim Put | 8/10 | 5885 days | 1% |
| eowyn2k | 3/10 | 5889 days | 1% |
| skorn | 7/10 | 5983 days | 1% |
| SSheil | 7/10 | 6091 days | 1% |
| UlaR | 10/10 | 6095 days | 1% |
| straw64 | 8/10 | 6103 days | 1% |
| dieteru | 8/10 | 6103 days | 1% |
| Sarah_rae | 8/10 | 6119 days | 1% |
| Gerd Hebbel | 6/10 | 6119 days | 1% |
| Mick | 7/10 | 6119 days | 1% |
| Jasmin | 9/10 | 6133 days | 1% |
| Stefau | 7/10 | 6133 days | 1% |
| MrHebbard | 6/10 | 6136 days | 1% |
| siemen | 2/10 | 6144 days | 1% |
| Van Dam | 7/10 | 6165 days | 1% |
| Gunhild | 8/10 | 6167 days | 1% |
| Oliver | 8/10 | 6167 days | 1% |
| Pavol | 8/10 | 6167 days | 1% |
| KTinga | 8/10 | 6174 days | 1% |
| Michael | 8/10 | 6183 days | 1% |
| Gerits | 7/10 | 6215 days | 1% |
| Sluijs | 7/10 | 6220 days | 1% |
| Inga | 6/10 | 6228 days | 1% |
| Nadia | 7/10 | 6236 days | 1% |
| Naomi Horton | 7/10 | 6496 days | 1% |
| Roger Repolusk | 7/10 | 6500 days | 1% |
| Lena1 | 7/10 | 6503 days | 1% |
| Vaclaf | 8/10 | 6514 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.50% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.