Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
178 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 reviews. There are 178 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 178 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
15% |
| 9/10 | 33 |
|
19% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.53% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.53% and is based on 178 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 178 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.39%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 9/10 | 736 days | 100% |
| Amy Lord | 10/10 | 2872 days | 4% |
| Chloe B | 8/10 | 2895 days | 4% |
| Richard | 10/10 | 2951 days | 4% |
| Anis Quentin | 9/10 | 2960 days | 4% |
| Dorthe Soeholm | 9/10 | 3232 days | 3% |
| Theerada Wongkaew | 10/10 | 3271 days | 3% |
| Joonas Lehtomaki | 9/10 | 3276 days | 3% |
| Jonathan Verschuuren | 8/10 | 3277 days | 3% |
| Laura David | 9/10 | 3279 days | 3% |
| Michael | 10/10 | 3280 days | 3% |
| Anne | 8/10 | 3280 days | 3% |
| Heyuuiutha Lokithas | 7/10 | 3282 days | 3% |
| Philip Sheridan | 7/10 | 3288 days | 3% |
| Sandra Reynders | 8/10 | 3289 days | 3% |
| Colin George | 10/10 | 3290 days | 3% |
| Alexandra Luerner | 10/10 | 3292 days | 3% |
| Frank Bien | 10/10 | 3292 days | 3% |
| Felicity Ford | 7/10 | 3293 days | 3% |
| Louis Nilsson | 10/10 | 3298 days | 3% |
| Gilbert Baptiste | 6/10 | 3298 days | 3% |
| Emilie Bavard | 6/10 | 3298 days | 3% |
| Barbara | 10/10 | 3307 days | 3% |
| Paul Tysoe | 8/10 | 3315 days | 3% |
| Jessica Nasstrom | 6/10 | 3321 days | 3% |
| ben carroll | 10/10 | 3321 days | 3% |
| Eveline | 8/10 | 3331 days | 3% |
| Henry Ang | 7/10 | 3382 days | 3% |
| Michelle Smit | 9/10 | 3444 days | 3% |
| Gesa Roemer | 4/10 | 3543 days | 2% |
| Gerbrand Smidt | 9/10 | 3550 days | 2% |
| Silvia | 5/10 | 3553 days | 2% |
| Jennifer Nguyen | 8/10 | 3561 days | 2% |
| Robin Stamm | 8/10 | 3561 days | 2% |
| Jonathan Foskett | 6/10 | 3562 days | 2% |
| Clara Guinard | 7/10 | 3564 days | 2% |
| Hannes | 9/10 | 3565 days | 2% |
| John and Jan | 9/10 | 3569 days | 2% |
| Adrienne Hoet | 6/10 | 3570 days | 2% |
| Benoit Leclerc | 7/10 | 3582 days | 2% |
| Raul Ellermann | 6/10 | 3587 days | 2% |
| Catharina Cuntz | 6/10 | 3602 days | 2% |
| Klaas Huis | 8/10 | 3603 days | 2% |
| Maxima Buisan | 7/10 | 3608 days | 2% |
| Niels Hoogendooen | 6/10 | 3610 days | 2% |
| Martina | 9/10 | 3617 days | 2% |
| Martin Bakker | 9/10 | 3645 days | 2% |
| Elisabeth Ringswandl | 9/10 | 3921 days | 1% |
| Thomas Haslbeck | 8/10 | 3921 days | 1% |
| Miriam Burchartz | 10/10 | 3922 days | 1% |
| Leonie Jennings | 9/10 | 3966 days | 1% |
| Trevor Wichman | 8/10 | 3966 days | 1% |
| Sibylle and Nadine | 9/10 | 4014 days | 1% |
| Anne Courtenay | 8/10 | 4305 days | 0% |
| Friederike Kranzin | 10/10 | 4305 days | 0% |
| Amanda | 9/10 | 4308 days | 0% |
| Derek | 8/10 | 4308 days | 0% |
| Juliane | 10/10 | 4310 days | 0% |
| Hannah | 8/10 | 4310 days | 0% |
| Dan Lawson | 10/10 | 4338 days | 0% |
| Henry Thiel | 3/10 | 4338 days | 0% |
| Sina Sacranie | 10/10 | 4338 days | 0% |
| Julia Bonisch | 8/10 | 4341 days | 0% |
| Rupert | 9/10 | 4352 days | 0% |
| Dupont | 7/10 | 4669 days | 1% |
| David Lee | 8/10 | 4675 days | 1% |
| Henrik Steinruecken | 6/10 | 4735 days | 1% |
| Wenmechers | 8/10 | 4743 days | 1% |
| Martin Thomas | 9/10 | 4745 days | 1% |
| Paul Lawrence | 8/10 | 4751 days | 1% |
| Gary Brooks | 8/10 | 4753 days | 1% |
| Marian | 7/10 | 4755 days | 1% |
| Adam Hassan | 9/10 | 4758 days | 1% |
| Gerard van de Ven | 9/10 | 4758 days | 1% |
| Lutz Huuemorder | 8/10 | 4759 days | 1% |
| Julie Lamart | 9/10 | 4762 days | 1% |
| Shannon Taylor | 7/10 | 4762 days | 1% |
| Kerstin | 8/10 | 4768 days | 1% |
| Denny | 10/10 | 4875 days | 1% |
| Petr Stepanek | 10/10 | 5020 days | 1% |
| Sebastian Hol | 5/10 | 5024 days | 1% |
| Jochem Snyders | 9/10 | 5031 days | 1% |
| Vitek | 8/10 | 5032 days | 1% |
| Daniel | 7/10 | 5032 days | 1% |
| Carolin Haas | 5/10 | 5038 days | 1% |
| Pierre Boulanger | 9/10 | 5040 days | 1% |
| Dave Simpson | 7/10 | 5042 days | 1% |
| Monica | 10/10 | 5043 days | 1% |
| Mags Adams | 9/10 | 5043 days | 1% |
| Hardy | 10/10 | 5043 days | 1% |
| Nelly & Lisa | 8/10 | 5044 days | 1% |
| Lepied | 7/10 | 5044 days | 1% |
| Graeme E | 9/10 | 5048 days | 1% |
| Colin Philpott | 9/10 | 5050 days | 1% |
| Kim Thorsted | 7/10 | 5051 days | 1% |
| R Laurysen | 7/10 | 5054 days | 1% |
| Corv V D Hof | 8/10 | 5054 days | 1% |
| Anika | 7/10 | 5056 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5056 days | 1% |
| Remy van Heugten | 6/10 | 5056 days | 1% |
| Stefan Roehrbein | 8/10 | 5057 days | 1% |
| J Knol | 8/10 | 5083 days | 1% |
| Niels Daubjerg | 9/10 | 5120 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5122 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5129 days | 1% |
| David & Mary-Jane Ryder | 9/10 | 5131 days | 1% |
| Caroline | 8/10 | 5133 days | 1% |
| Erik Folkersen | 8/10 | 5133 days | 1% |
| Wolfgang Goggel | 10/10 | 5133 days | 1% |
| Leif Sorensen | 8/10 | 5133 days | 1% |
| Andy Lever | 8/10 | 5134 days | 1% |
| Rudy Witt | 7/10 | 5135 days | 1% |
| Matthys van den Heuuel | 7/10 | 5139 days | 1% |
| Robin van der Linden | 8/10 | 5345 days | 1% |
| Petra | 10/10 | 5357 days | 1% |
| Karin & Bastiaan | 8/10 | 5358 days | 1% |
| Kris Gijbels | 9/10 | 5372 days | 1% |
| Danielle | 6/10 | 5372 days | 1% |
| Nathalie | 3/10 | 5378 days | 1% |
| Nicola Thackray | 8/10 | 5381 days | 1% |
| Strieson | 7/10 | 5395 days | 1% |
| Ini & Cees | 7/10 | 5396 days | 1% |
| Peter | 7/10 | 5399 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5399 days | 1% |
| Angela | 9/10 | 5410 days | 1% |
| Eva Weichs | 7/10 | 5412 days | 1% |
| Nicole | 5/10 | 5413 days | 1% |
| Rossiter | 9/10 | 5415 days | 1% |
| Derek Woodward | 10/10 | 5416 days | 1% |
| Elinor Bell | 1/10 | 5417 days | 1% |
| Robin Schomburg | 10/10 | 5419 days | 1% |
| Katrin & Mark | 7/10 | 5422 days | 1% |
| Claudia | 8/10 | 5686 days | 1% |
| krisevelyn | 4/10 | 5698 days | 1% |
| Richard Spore | 9/10 | 5746 days | 1% |
| Mike Peirce | 8/10 | 5753 days | 1% |
| Venot | 8/10 | 5762 days | 1% |
| Christen Hans | 4/10 | 5773 days | 1% |
| Jamie Hallifax | 8/10 | 5778 days | 1% |
| Emily Walters | 8/10 | 5785 days | 1% |
| Ines Diana | 5/10 | 5786 days | 1% |
| Wolfgang G | 10/10 | 5793 days | 1% |
| mariekef | 8/10 | 5833 days | 1% |
| selinab | 7/10 | 5842 days | 1% |
| Peter Essink | 7/10 | 5851 days | 1% |
| Karin Linder | 8/10 | 5853 days | 1% |
| Helen Pet | 8/10 | 5857 days | 1% |
| Richard Kesteleyn | 2/10 | 5857 days | 1% |
| Solveig Mosinski | 8/10 | 5861 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5872 days | 1% |
| Wim Put | 8/10 | 5875 days | 1% |
| eowyn2k | 3/10 | 5879 days | 1% |
| skorn | 7/10 | 5973 days | 1% |
| SSheil | 7/10 | 6081 days | 1% |
| UlaR | 10/10 | 6085 days | 1% |
| straw64 | 8/10 | 6093 days | 1% |
| dieteru | 8/10 | 6093 days | 1% |
| Sarah_rae | 8/10 | 6109 days | 1% |
| Gerd Hebbel | 6/10 | 6109 days | 1% |
| Mick | 7/10 | 6109 days | 1% |
| Jasmin | 9/10 | 6123 days | 1% |
| Stefau | 7/10 | 6123 days | 1% |
| MrHebbard | 6/10 | 6126 days | 1% |
| siemen | 2/10 | 6134 days | 1% |
| Van Dam | 7/10 | 6155 days | 1% |
| Gunhild | 8/10 | 6157 days | 1% |
| Oliver | 8/10 | 6157 days | 1% |
| Pavol | 8/10 | 6157 days | 1% |
| KTinga | 8/10 | 6164 days | 1% |
| Michael | 8/10 | 6173 days | 1% |
| Gerits | 7/10 | 6205 days | 1% |
| Sluijs | 7/10 | 6210 days | 1% |
| Inga | 6/10 | 6218 days | 1% |
| Nadia | 7/10 | 6226 days | 1% |
| Naomi Horton | 7/10 | 6486 days | 1% |
| Roger Repolusk | 7/10 | 6490 days | 1% |
| Lena1 | 7/10 | 6493 days | 1% |
| Vaclaf | 8/10 | 6504 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.49% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.