Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
178 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 178 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 178 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
15% |
| 9/10 | 33 |
|
19% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.53% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.53% and is based on 178 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 178 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 9/10 | 807 days | 100% |
| Amy Lord | 10/10 | 2943 days | 5% |
| Chloe B | 8/10 | 2966 days | 4% |
| Richard | 10/10 | 3022 days | 4% |
| Anis Quentin | 9/10 | 3031 days | 4% |
| Dorthe Soeholm | 9/10 | 3303 days | 3% |
| Theerada Wongkaew | 10/10 | 3342 days | 3% |
| Joonas Lehtomaki | 9/10 | 3347 days | 3% |
| Jonathan Verschuuren | 8/10 | 3348 days | 3% |
| Laura David | 9/10 | 3350 days | 3% |
| Michael | 10/10 | 3351 days | 3% |
| Anne | 8/10 | 3351 days | 3% |
| Heyuuiutha Lokithas | 7/10 | 3353 days | 3% |
| Philip Sheridan | 7/10 | 3359 days | 3% |
| Sandra Reynders | 8/10 | 3360 days | 3% |
| Colin George | 10/10 | 3361 days | 3% |
| Alexandra Luerner | 10/10 | 3363 days | 3% |
| Frank Bien | 10/10 | 3363 days | 3% |
| Felicity Ford | 7/10 | 3364 days | 3% |
| Louis Nilsson | 10/10 | 3369 days | 3% |
| Gilbert Baptiste | 6/10 | 3369 days | 3% |
| Emilie Bavard | 6/10 | 3369 days | 3% |
| Barbara | 10/10 | 3378 days | 3% |
| Paul Tysoe | 8/10 | 3386 days | 3% |
| Jessica Nasstrom | 6/10 | 3392 days | 3% |
| ben carroll | 10/10 | 3392 days | 3% |
| Eveline | 8/10 | 3402 days | 3% |
| Henry Ang | 7/10 | 3453 days | 3% |
| Michelle Smit | 9/10 | 3515 days | 3% |
| Gesa Roemer | 4/10 | 3614 days | 2% |
| Gerbrand Smidt | 9/10 | 3621 days | 2% |
| Silvia | 5/10 | 3624 days | 2% |
| Jennifer Nguyen | 8/10 | 3632 days | 2% |
| Robin Stamm | 8/10 | 3632 days | 2% |
| Jonathan Foskett | 6/10 | 3633 days | 2% |
| Clara Guinard | 7/10 | 3635 days | 2% |
| Hannes | 9/10 | 3636 days | 2% |
| John and Jan | 9/10 | 3640 days | 2% |
| Adrienne Hoet | 6/10 | 3641 days | 2% |
| Benoit Leclerc | 7/10 | 3653 days | 2% |
| Raul Ellermann | 6/10 | 3658 days | 2% |
| Catharina Cuntz | 6/10 | 3673 days | 2% |
| Klaas Huis | 8/10 | 3674 days | 2% |
| Maxima Buisan | 7/10 | 3679 days | 2% |
| Niels Hoogendooen | 6/10 | 3681 days | 2% |
| Martina | 9/10 | 3688 days | 2% |
| Martin Bakker | 9/10 | 3716 days | 2% |
| Elisabeth Ringswandl | 9/10 | 3992 days | 1% |
| Thomas Haslbeck | 8/10 | 3992 days | 1% |
| Miriam Burchartz | 10/10 | 3993 days | 1% |
| Leonie Jennings | 9/10 | 4037 days | 1% |
| Trevor Wichman | 8/10 | 4037 days | 1% |
| Sibylle and Nadine | 9/10 | 4085 days | 1% |
| Anne Courtenay | 8/10 | 4376 days | 0% |
| Friederike Kranzin | 10/10 | 4376 days | 0% |
| Amanda | 9/10 | 4379 days | 0% |
| Derek | 8/10 | 4379 days | 0% |
| Juliane | 10/10 | 4381 days | 2% |
| Hannah | 8/10 | 4381 days | 2% |
| Dan Lawson | 10/10 | 4409 days | 2% |
| Henry Thiel | 3/10 | 4409 days | 1% |
| Sina Sacranie | 10/10 | 4409 days | 2% |
| Julia Bonisch | 8/10 | 4412 days | 2% |
| Rupert | 9/10 | 4423 days | 2% |
| Dupont | 7/10 | 4740 days | 1% |
| David Lee | 8/10 | 4746 days | 2% |
| Henrik Steinruecken | 6/10 | 4806 days | 1% |
| Wenmechers | 8/10 | 4814 days | 2% |
| Martin Thomas | 9/10 | 4816 days | 2% |
| Paul Lawrence | 8/10 | 4822 days | 2% |
| Gary Brooks | 8/10 | 4824 days | 2% |
| Marian | 7/10 | 4826 days | 1% |
| Adam Hassan | 9/10 | 4829 days | 2% |
| Gerard van de Ven | 9/10 | 4829 days | 2% |
| Lutz Huuemorder | 8/10 | 4830 days | 2% |
| Julie Lamart | 9/10 | 4833 days | 2% |
| Shannon Taylor | 7/10 | 4833 days | 1% |
| Kerstin | 8/10 | 4839 days | 2% |
| Denny | 10/10 | 4946 days | 2% |
| Petr Stepanek | 10/10 | 5091 days | 2% |
| Sebastian Hol | 5/10 | 5095 days | 1% |
| Jochem Snyders | 9/10 | 5102 days | 2% |
| Vitek | 8/10 | 5103 days | 2% |
| Daniel | 7/10 | 5103 days | 1% |
| Carolin Haas | 5/10 | 5109 days | 1% |
| Pierre Boulanger | 9/10 | 5111 days | 2% |
| Dave Simpson | 7/10 | 5113 days | 1% |
| Monica | 10/10 | 5114 days | 2% |
| Mags Adams | 9/10 | 5114 days | 2% |
| Hardy | 10/10 | 5114 days | 2% |
| Nelly & Lisa | 8/10 | 5115 days | 2% |
| Lepied | 7/10 | 5115 days | 1% |
| Graeme E | 9/10 | 5119 days | 2% |
| Colin Philpott | 9/10 | 5121 days | 2% |
| Kim Thorsted | 7/10 | 5122 days | 1% |
| R Laurysen | 7/10 | 5125 days | 1% |
| Corv V D Hof | 8/10 | 5125 days | 2% |
| Anika | 7/10 | 5127 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5127 days | 2% |
| Remy van Heugten | 6/10 | 5127 days | 1% |
| Stefan Roehrbein | 8/10 | 5128 days | 2% |
| J Knol | 8/10 | 5154 days | 2% |
| Niels Daubjerg | 9/10 | 5191 days | 2% |
| Peter, Noelle & Susanne | 7/10 | 5193 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5200 days | 1% |
| David & Mary-Jane Ryder | 9/10 | 5202 days | 2% |
| Caroline | 8/10 | 5204 days | 2% |
| Erik Folkersen | 8/10 | 5204 days | 2% |
| Wolfgang Goggel | 10/10 | 5204 days | 2% |
| Leif Sorensen | 8/10 | 5204 days | 2% |
| Andy Lever | 8/10 | 5205 days | 2% |
| Rudy Witt | 7/10 | 5206 days | 1% |
| Matthys van den Heuuel | 7/10 | 5210 days | 1% |
| Robin van der Linden | 8/10 | 5416 days | 2% |
| Petra | 10/10 | 5428 days | 2% |
| Karin & Bastiaan | 8/10 | 5429 days | 2% |
| Kris Gijbels | 9/10 | 5443 days | 2% |
| Danielle | 6/10 | 5443 days | 1% |
| Nathalie | 3/10 | 5449 days | 1% |
| Nicola Thackray | 8/10 | 5452 days | 2% |
| Strieson | 7/10 | 5466 days | 1% |
| Ini & Cees | 7/10 | 5467 days | 1% |
| Peter | 7/10 | 5470 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5470 days | 2% |
| Angela | 9/10 | 5481 days | 2% |
| Eva Weichs | 7/10 | 5483 days | 1% |
| Nicole | 5/10 | 5484 days | 1% |
| Rossiter | 9/10 | 5486 days | 2% |
| Derek Woodward | 10/10 | 5487 days | 2% |
| Elinor Bell | 1/10 | 5488 days | 1% |
| Robin Schomburg | 10/10 | 5490 days | 2% |
| Katrin & Mark | 7/10 | 5493 days | 1% |
| Claudia | 8/10 | 5757 days | 2% |
| krisevelyn | 4/10 | 5769 days | 1% |
| Richard Spore | 9/10 | 5817 days | 2% |
| Mike Peirce | 8/10 | 5824 days | 2% |
| Venot | 8/10 | 5833 days | 2% |
| Christen Hans | 4/10 | 5844 days | 1% |
| Jamie Hallifax | 8/10 | 5849 days | 2% |
| Emily Walters | 8/10 | 5856 days | 2% |
| Ines Diana | 5/10 | 5857 days | 1% |
| Wolfgang G | 10/10 | 5864 days | 2% |
| mariekef | 8/10 | 5904 days | 2% |
| selinab | 7/10 | 5913 days | 1% |
| Peter Essink | 7/10 | 5922 days | 1% |
| Karin Linder | 8/10 | 5924 days | 2% |
| Helen Pet | 8/10 | 5928 days | 2% |
| Richard Kesteleyn | 2/10 | 5928 days | 1% |
| Solveig Mosinski | 8/10 | 5932 days | 2% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5943 days | 2% |
| Wim Put | 8/10 | 5946 days | 2% |
| eowyn2k | 3/10 | 5950 days | 1% |
| skorn | 7/10 | 6044 days | 1% |
| SSheil | 7/10 | 6152 days | 1% |
| UlaR | 10/10 | 6156 days | 2% |
| straw64 | 8/10 | 6164 days | 2% |
| dieteru | 8/10 | 6164 days | 2% |
| Sarah_rae | 8/10 | 6180 days | 2% |
| Gerd Hebbel | 6/10 | 6180 days | 1% |
| Mick | 7/10 | 6180 days | 1% |
| Jasmin | 9/10 | 6194 days | 2% |
| Stefau | 7/10 | 6194 days | 1% |
| MrHebbard | 6/10 | 6197 days | 1% |
| siemen | 2/10 | 6205 days | 1% |
| Van Dam | 7/10 | 6226 days | 1% |
| Gunhild | 8/10 | 6228 days | 2% |
| Oliver | 8/10 | 6228 days | 2% |
| Pavol | 8/10 | 6228 days | 2% |
| KTinga | 8/10 | 6235 days | 2% |
| Michael | 8/10 | 6244 days | 2% |
| Gerits | 7/10 | 6276 days | 1% |
| Sluijs | 7/10 | 6281 days | 1% |
| Inga | 6/10 | 6289 days | 1% |
| Nadia | 7/10 | 6297 days | 1% |
| Naomi Horton | 7/10 | 6557 days | 1% |
| Roger Repolusk | 7/10 | 6561 days | 1% |
| Lena1 | 7/10 | 6564 days | 1% |
| Vaclaf | 8/10 | 6575 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.22% |
| … | … |
Balancing Adjustment
3.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.