Crystal Mountain
Maps
Details
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Organisation |
Crystal MountainCommercial organisation |
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Location |
North Island ▷ Auckland Region ▷ Auckland |
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Categories |
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Directions To Office |
Museums and Galleries
Reviews
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4.5/5
I was very pleasantly surprised as I was not sure what to expect.
There were lots of animals to see. We were given feed to feed them; my toddler loved this. The train ride was great, some fantastic model dinosaurs to see, a great indoor playground and fantastic crystal museum. The price was also very reasonable!
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0.5/5
what the hell is wrong with this place.
I just checked out the trip adviser reviews (as placed one there), it is poor, poor, poor - yet they don't do anything about it. The place is dirty, rude, cruel and overpriced .... My money will be better off spend else where as should yours. Do your homework first people. Crystals, animals & people need to be treated better,
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0.5/5
A lady, who turned out to be the owner of Crystal Mountain, was walking around the INDOOR activity building in crystal mountain with NO mask and followed by a BIG dog with NO leash.
The dog came up to me sniffing my food and touched my foot while I was sitting at the café table with my kids. I wasn't comfortable with it. Later on at 3:17PM we had been waiting for the train for 17 minutes along with another 6 passengers. 2 people went to the counter to chase them up during 17 minutes. Finally we were told that the train stopped running from 2PM (though the flyer said it stops at 4PM). None of us was informed of this. After a few round of debates, the staff agreed to take us to the counter for a $5 refund. that's when i found out the lady I referred above is the owner. I said to her that her dog should be on leash. the owner told me her dog does NOT need to as it's her PRIVATE property. I guess the reason she's not wearing a mask is also because it is her PRIVATE property. I'm not an expert on what rules should be. But if she opens her private property to public, shouldn't she follow the basic safety and health rules?? According to her theory, she could quarantine at her private property and it would be my fault to visit it not hers?? I will NOT ever go to crystal mountain again as I do not think the owner respects and looks after her customers at all.
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1.0/5
I totally agree with the above reviewer, this place is definitley not value for money.
Despite purchasing an unlimited ride pass, the train and roller coaster run on a time table every 30 mins, so you have to wait between rides. We too had the same problem with understaffing, the inflatable shut down, cause a staff member had to go home, the petting barn and bungy were shut down while staff had lunch breaks. So much for unlimited rides, you can only ride when it suits them. The kids had fun, but definitley not value for money, and we wont be going back. Went to Rainbows end the next day - amazing - thats what unlimited rides are about.
