Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura Kayaks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
328 Valid Reviews
The Kaikoura Kayaks experience has a total of 341 reviews. There are 328 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 328 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 251 |
|
77% |
9/10 | 56 |
|
17% |
8/10 | 12 |
|
4% |
7/10 | 5 |
|
2% |
6/10 | 2 |
|
1% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
96.49% Average
The raw data average (mean) for all the Kaikoura Kayaks valid reviews is 96.49% and is based on 328 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
18 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 328 valid reviews, the experience has 18 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 18 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 2 |
|
11% |
9/10 | 7 |
|
39% |
8/10 | 4 |
|
22% |
7/10 | 4 |
|
22% |
6/10 | 1 |
|
6% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Kaikoura Kayaks face-to-face reviews is 82.78% and is based on 18 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
98.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Ben | 10/10 | 44 days | 100% |
Rod and Suzanne. Perth Australia | 10/10 | 381 days | 92% |
Kate | 10/10 | 1720 days | 6% |
Janet wheeler | 10/10 | 1750 days | 5% |
Karen Howie | 10/10 | 1781 days | 5% |
Fred | 10/10 | 1871 days | 5% |
Abbey | 10/10 | 1902 days | 5% |
Els Vloedbeld | 10/10 | 1933 days | 5% |
Warren Taylor | 9/10 | 1963 days | 5% |
JB | 10/10 | 1963 days | 5% |
Dee | 10/10 | 1994 days | 5% |
Johanna Weidenbruch | 10/10 | 2177 days | 4% |
Martin Bolech | 9/10 | 2236 days | 4% |
Dr. Bill | 10/10 | 2236 days | 4% |
Fee08 | 10/10 | 2236 days | 4% |
LYDIA ADAMS | 10/10 | 2236 days | 4% |
Dickinson Ann | 10/10 | 2236 days | 4% |
Tim | 10/10 | 2267 days | 4% |
Sue, UK | 10/10 | 2328 days | 4% |
thomas | 10/10 | 2328 days | 4% |
Andrew Barclift | 10/10 | 2328 days | 4% |
Marjan D | 10/10 | 2328 days | 4% |
Nathan | 10/10 | 2359 days | 4% |
Kathy Lee | 10/10 | 2359 days | 4% |
Glenys | 10/10 | 2389 days | 4% |
Mary S. | 10/10 | 2451 days | 4% |
Caitlin | 10/10 | 2481 days | 4% |
Grant | 10/10 | 2512 days | 4% |
Friederike | 10/10 | 2542 days | 4% |
SHELLEY E BLYTHE | 10/10 | 2573 days | 4% |
Georgia Phelps | 10/10 | 2573 days | 4% |
Roger G | 10/10 | 2573 days | 4% |
Colin | 10/10 | 2573 days | 4% |
Julie | 10/10 | 2573 days | 4% |
Ruud en Wilma | 10/10 | 2573 days | 4% |
Robert | 9/10 | 2573 days | 3% |
ianbeaumont235@gmail.com | 10/10 | 2573 days | 4% |
Sam Cherry | 10/10 | 2573 days | 4% |
Steve O'Brien | 10/10 | 2583 days | 3% |
Dave Haughan | 10/10 | 2584 days | 3% |
Kristen Barrett | 10/10 | 2601 days | 3% |
MJ Macdonald | 9/10 | 2601 days | 3% |
Patrick Mclaughlin | 10/10 | 2601 days | 3% |
Miquela Mcguiness | 10/10 | 2601 days | 3% |
Michael Gooch | 10/10 | 2601 days | 3% |
Rebecca | 10/10 | 2601 days | 3% |
zer mo | 10/10 | 2632 days | 3% |
Petra Klerken | 10/10 | 2632 days | 3% |
Lisa Hurry | 10/10 | 2632 days | 3% |
Daniel Sullivan | 10/10 | 2663 days | 3% |
Lolliedives | 10/10 | 2693 days | 3% |
Susan Davey | 10/10 | 2724 days | 3% |
Joanne Sams | 10/10 | 2724 days | 3% |
Benjamin Yang | 10/10 | 2724 days | 3% |
Phil Baaten | 10/10 | 2724 days | 3% |
Heleen Middel | 10/10 | 2754 days | 3% |
Erika Browne | 10/10 | 2754 days | 3% |
Richard Hewitt | 10/10 | 2754 days | 3% |
Michelle Fox | 10/10 | 2754 days | 3% |
Saskia Frank | 9/10 | 2785 days | 3% |
Rhumm89 | 10/10 | 2785 days | 3% |
Bj Thomas | 10/10 | 2785 days | 3% |
Jordi Carrasco | 10/10 | 2785 days | 3% |
Rick Goldsbrough | 10/10 | 2785 days | 3% |
Alice | 10/10 | 2785 days | 3% |
Kylie Cloke | 10/10 | 2785 days | 3% |
Karl O'Reilly | 10/10 | 2785 days | 3% |
Lee Fritz | 10/10 | 2785 days | 3% |
Jani Roberts | 10/10 | 2785 days | 3% |
Laura Gnesko | 10/10 | 2816 days | 3% |
charliecharls | 10/10 | 2816 days | 3% |
anna852 | 9/10 | 2816 days | 3% |
Sam Sareen | 10/10 | 2816 days | 3% |
Breanna Barker | 10/10 | 2846 days | 3% |
Maureen Yeo | 10/10 | 2846 days | 3% |
Laura Anderson | 8/10 | 2846 days | 3% |
Glenys Barr | 10/10 | 2851 days | 3% |
Vivian Jeenel | 9/10 | 2877 days | 3% |
Michael Eugster | 10/10 | 2938 days | 3% |
Scott Mallyon | 9/10 | 2986 days | 3% |
Noreen Crombie | 10/10 | 2997 days | 3% |
Sandra Egli | 10/10 | 2997 days | 3% |
Pete Park | 9/10 | 2997 days | 3% |
Slippy Theslip | 10/10 | 2997 days | 3% |
Ian Davison | 10/10 | 2997 days | 3% |
Pam Bowen | 8/10 | 2997 days | 3% |
Daniel Ryan | 10/10 | 2997 days | 3% |
Iners | 10/10 | 3028 days | 3% |
Aimee Theobald | 10/10 | 3028 days | 3% |
Helen Tea | 10/10 | 3028 days | 3% |
Jia Xin Fang | 9/10 | 3028 days | 3% |
John Robinson | 9/10 | 3028 days | 3% |
Teresa Baxter | 10/10 | 3028 days | 3% |
Lisa Scott | 10/10 | 3077 days | 3% |
Hugh South | 10/10 | 3089 days | 3% |
Pip Bowhay | 10/10 | 3089 days | 3% |
Barbara Unknown | 9/10 | 3089 days | 2% |
Chris | 8/10 | 3089 days | 2% |
Scott Tibbitts | 9/10 | 3089 days | 2% |
Catherine Skow | 10/10 | 3119 days | 2% |
Yun-Ting Chiang | 10/10 | 3119 days | 2% |
Ethan Ruhland | 10/10 | 3119 days | 2% |
clare Dubina | 10/10 | 3119 days | 2% |
ahyong Ling | 10/10 | 3119 days | 2% |
LAR | 10/10 | 3119 days | 2% |
Steve Krygger | 10/10 | 3119 days | 2% |
Lisa Evans | 10/10 | 3150 days | 2% |
Derek Derek | 10/10 | 3211 days | 2% |
Jessics Hagan | 10/10 | 3211 days | 2% |
Amanda Shackleton | 10/10 | 3211 days | 2% |
Silvie S | 10/10 | 3211 days | 2% |
K L | 10/10 | 3242 days | 2% |
Yoon Kwon | 5/10 | 3242 days | 2% |
Amber Deed | 10/10 | 3242 days | 2% |
Amber Jordan | 9/10 | 3252 days | 2% |
Meagan Leicht | 9/10 | 3272 days | 2% |
Anna | 10/10 | 3272 days | 2% |
Kim W | 10/10 | 3272 days | 2% |
Thomas N | 10/10 | 3272 days | 2% |
Geoff Burke | 10/10 | 3272 days | 2% |
Lynne Evans | 10/10 | 3272 days | 2% |
Cori Schultz | 9/10 | 3293 days | 1% |
cynthia.david@hotmail.de Cynthia | 10/10 | 3303 days | 2% |
kurt asplin | 10/10 | 3303 days | 2% |
Volker Stroenisch | 10/10 | 3317 days | 2% |
Braden Chick | 10/10 | 3332 days | 2% |
Marka Okrutny | 9/10 | 3363 days | 2% |
Kent Hartstang | 10/10 | 3363 days | 2% |
Carl Gerrard | 10/10 | 3363 days | 2% |
Riley Chick | 10/10 | 3363 days | 2% |
veremalua vugakoto | 10/10 | 3363 days | 2% |
Mustrum Ridcully | 10/10 | 3363 days | 2% |
Nayra M | 10/10 | 3363 days | 2% |
john mason | 10/10 | 3363 days | 2% |
Sebastian Hutchings | 10/10 | 3363 days | 2% |
Dwayne Fussell | 9/10 | 3363 days | 2% |
Stu Norman | 10/10 | 3363 days | 2% |
Joshua Sauder | 10/10 | 3363 days | 2% |
Billy Nowell | 10/10 | 3363 days | 2% |
fionna fraser | 10/10 | 3394 days | 2% |
Alan Grove | 9/10 | 3394 days | 2% |
Harvey Bentham | 10/10 | 3394 days | 2% |
Stacey Kerin | 10/10 | 3394 days | 2% |
Nicki Tulloch | 8/10 | 3394 days | 2% |
johansan99 | 8/10 | 3394 days | 2% |
Chloe Harvey | 6/10 | 3399 days | 2% |
K Proffitt | 10/10 | 3455 days | 2% |
Anthony Jacobs | 10/10 | 3516 days | 2% |
Anna Hunt | 10/10 | 3547 days | 2% |
Wes Watchorn | 10/10 | 3577 days | 2% |
Kaylen Echols | 9/10 | 3577 days | 2% |
Charles Chan | 10/10 | 3577 days | 2% |
Vicki Moffat | 10/10 | 3638 days | 1% |
Katie | 9/10 | 3638 days | 1% |
Keith Paris | 9/10 | 3669 days | 1% |
Chris Harvey | 10/10 | 3669 days | 1% |
Ian Knight | 10/10 | 3669 days | 1% |
sydneyaharris | 7/10 | 3669 days | 1% |
Jess Richardson | 9/10 | 3669 days | 1% |
K F | 10/10 | 3669 days | 1% |
Raima Svoboda | 10/10 | 3669 days | 1% |
Mike Laanen | 10/10 | 3669 days | 1% |
Sally Orr | 10/10 | 3697 days | 1% |
Sabine Janzen | 10/10 | 3728 days | 1% |
suze | 10/10 | 3728 days | 1% |
Inge van Noorf | 7/10 | 3756 days | 1% |
Anja R | 10/10 | 3820 days | 1% |
Hugh Pittty | 10/10 | 3820 days | 1% |
scott bickley | 10/10 | 3820 days | 1% |
Ruairi Mc | 10/10 | 3850 days | 1% |
ellie bert | 10/10 | 3912 days | 1% |
Gary | 9/10 | 4011 days | 0% |
Marilyn Mulkey | 10/10 | 4034 days | 1% |
Louison Laissus | 8/10 | 4043 days | 0% |
Alex Sheldon | 9/10 | 4059 days | 0% |
Stefan Reutler | 8/10 | 4059 days | 0% |
Anthony Brown | 10/10 | 4086 days | 0% |
fifilabumblebee | 10/10 | 4215 days | 0% |
KoKi | 10/10 | 4215 days | 0% |
Bertiethebus | 10/10 | 4368 days | 0% |
Katya Verikaitis | 7/10 | 4392 days | 1% |
Raelene Vine | 9/10 | 4399 days | 1% |
Lars Schulz | 8/10 | 4414 days | 1% |
Innes Martin | 9/10 | 4493 days | 1% |
Eric and Jen Popma | 9/10 | 4499 days | 1% |
Megan_8023 | 10/10 | 4580 days | 1% |
merryunbirthday | 10/10 | 4580 days | 1% |
Ronald | 10/10 | 4580 days | 1% |
gareth williams | 10/10 | 4580 days | 1% |
Hillsons | 10/10 | 4703 days | 1% |
yuzu | 10/10 | 4733 days | 1% |
randlmiller | 10/10 | 4793 days | 1% |
JEB | 10/10 | 4824 days | 1% |
Dottiedolittle | 9/10 | 4855 days | 1% |
DEEPDIVERJM | 10/10 | 4855 days | 1% |
LindseyH | 10/10 | 4885 days | 1% |
daverr900 | 10/10 | 4916 days | 1% |
JAD | 10/10 | 4916 days | 1% |
elise1987 | 10/10 | 4916 days | 1% |
nathan_carr | 10/10 | 4946 days | 1% |
Oliver | 10/10 | 4977 days | 1% |
catimai | 10/10 | 5008 days | 1% |
Keiron | 10/10 | 5008 days | 1% |
juliem | 10/10 | 5008 days | 1% |
maxi14 | 10/10 | 5008 days | 1% |
thostheboss | 10/10 | 5038 days | 1% |
kristy_nichol | 10/10 | 5038 days | 1% |
lenaajdacic | 9/10 | 5038 days | 1% |
nickyoung | 9/10 | 5038 days | 1% |
El_mago_toman | 10/10 | 5038 days | 1% |
filmgeekgirl | 10/10 | 5038 days | 1% |
rooboo26 | 9/10 | 5038 days | 1% |
grizzlybear | 10/10 | 5038 days | 1% |
Stephanie_M_ | 10/10 | 5038 days | 1% |
pingralph2011 | 10/10 | 5069 days | 1% |
lulufrance | 9/10 | 5069 days | 1% |
pascarni | 9/10 | 5069 days | 1% |
Manda | 9/10 | 5069 days | 1% |
liznkev | 10/10 | 5069 days | 1% |
Marie_Lulu | 8/10 | 5069 days | 1% |
raytaylr | 10/10 | 5069 days | 1% |
Dexter | 10/10 | 5069 days | 1% |
L3160 | 9/10 | 5099 days | 1% |
Olivia | 9/10 | 5099 days | 1% |
EMMAPOLLARD | 10/10 | 5099 days | 1% |
Chris_Atkinson | 9/10 | 5099 days | 1% |
mesa28 | 9/10 | 5099 days | 1% |
CHARLOTTEGRUNBAUM | 9/10 | 5099 days | 1% |
Braijay | 10/10 | 5099 days | 1% |
Georgy | 10/10 | 5099 days | 1% |
baloo | 10/10 | 5099 days | 1% |
kafff17 | 10/10 | 5130 days | 1% |
Schnaegg | 10/10 | 5130 days | 1% |
Id107 | 10/10 | 5130 days | 1% |
bjocar | 8/10 | 5130 days | 1% |
joannem81 | 9/10 | 5130 days | 1% |
leighhk | 10/10 | 5130 days | 1% |
michael9876 | 10/10 | 5130 days | 1% |
yamael66 | 9/10 | 5130 days | 1% |
Lema | 9/10 | 5130 days | 1% |
kispista | 10/10 | 5130 days | 1% |
uli | 10/10 | 5130 days | 1% |
Emma Ducat | 10/10 | 5130 days | 1% |
Naomi Kosteaman | 7/10 | 5134 days | 1% |
margreet boersma | 10/10 | 5158 days | 1% |
Halebopp | 10/10 | 5158 days | 1% |
thunderbird | 10/10 | 5158 days | 1% |
inabambina | 10/10 | 5158 days | 1% |
Teammuppet | 9/10 | 5158 days | 1% |
nick777 | 8/10 | 5158 days | 1% |
barbarahonig | 10/10 | 5158 days | 1% |
Pants1 | 10/10 | 5158 days | 1% |
ryleynewman | 10/10 | 5158 days | 1% |
knix | 10/10 | 5158 days | 1% |
slucht | 10/10 | 5158 days | 1% |
kmorris | 10/10 | 5158 days | 1% |
Lauhe | 10/10 | 5158 days | 1% |
bmeyers | 10/10 | 5158 days | 1% |
kellysa | 9/10 | 5158 days | 1% |
GypsyJill | 9/10 | 5158 days | 1% |
Ginette | 10/10 | 5158 days | 1% |
Lifeasyouseeit | 10/10 | 5158 days | 1% |
mpatel | 10/10 | 5189 days | 1% |
laurieuj | 10/10 | 5189 days | 1% |
mrkstwrt | 10/10 | 5189 days | 1% |
ssoohoo11 | 10/10 | 5189 days | 1% |
iain | 10/10 | 5189 days | 1% |
antuori | 9/10 | 5189 days | 1% |
pogui | 9/10 | 5189 days | 1% |
Ines_Victor | 10/10 | 5189 days | 1% |
Rc22 | 10/10 | 5220 days | 1% |
gianzav | 10/10 | 5220 days | 1% |
jillxjlei | 10/10 | 5220 days | 1% |
Lea24 | 10/10 | 5220 days | 1% |
ctkwok | 10/10 | 5220 days | 1% |
bkavanagh | 10/10 | 5250 days | 1% |
djnifong | 10/10 | 5250 days | 1% |
cstanley | 10/10 | 5250 days | 1% |
djpanther73 | 10/10 | 5250 days | 1% |
nblank | 10/10 | 5250 days | 1% |
gauera | 10/10 | 5250 days | 1% |
westwoodcrew | 10/10 | 5250 days | 1% |
breconbird | 10/10 | 5250 days | 1% |
darcym | 10/10 | 5250 days | 1% |
jilliang104 | 10/10 | 5250 days | 1% |
lucy55 | 9/10 | 5250 days | 1% |
cheye17 | 10/10 | 5250 days | 1% |
Dai | 10/10 | 5250 days | 1% |
chris_doidge | 10/10 | 5250 days | 1% |
katharina | 9/10 | 5250 days | 1% |
ingrid484 | 10/10 | 5281 days | 1% |
cjimenez | 10/10 | 5281 days | 1% |
Yasuyuki | 10/10 | 5281 days | 1% |
pjterrett | 10/10 | 5281 days | 1% |
rachelcare | 10/10 | 5281 days | 1% |
sinbad343 | 10/10 | 5281 days | 1% |
tamsing | 10/10 | 5281 days | 1% |
marktwigg | 10/10 | 5281 days | 1% |
judy56 | 10/10 | 5281 days | 1% |
joeann | 10/10 | 5281 days | 1% |
Barron | 10/10 | 5281 days | 1% |
jaxon | 10/10 | 5311 days | 1% |
stevod59 | 10/10 | 5311 days | 1% |
audrey | 10/10 | 5311 days | 1% |
madevlin | 10/10 | 5311 days | 1% |
spacer6789 | 10/10 | 5311 days | 1% |
annhodder | 9/10 | 5311 days | 1% |
bluegirl | 10/10 | 5311 days | 1% |
coolbron | 10/10 | 5311 days | 1% |
Macca | 10/10 | 5311 days | 1% |
annapopanna | 10/10 | 5342 days | 1% |
hollyks | 10/10 | 5495 days | 1% |
kurt asplin | 10/10 | 5495 days | 1% |
ben21 | 10/10 | 5523 days | 1% |
Leoniewoolf | 10/10 | 5554 days | 1% |
Emily Brand | 9/10 | 5646 days | 1% |
durk94 | 9/10 | 5646 days | 1% |
vinny walia | 10/10 | 5646 days | 1% |
Diana Spaulding | 9/10 | 5646 days | 1% |
Cam Short | 10/10 | 5646 days | 1% |
Jeremy | 3/10 | 5676 days | 1% |
johanw | 6/10 | 5701 days | 0% |
GingerPrince | 9/10 | 5863 days | 1% |
jahirst | 10/10 | 6211 days | 1% |
Denise | 8/10 | 6212 days | 1% |
Hall | 10/10 | 6257 days | 1% |
Eleanor Adams | 7/10 | 6321 days | 1% |
Sue | 9/10 | 6607 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura Kayaks experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.44% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Kaikoura Kayaks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura Kayaks experience has been adjusted for 22 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
19 | -0.38% |
20 | -0.40% |
21 | -0.42% |
22 | -0.44% |
23 | -0.46% |
24 | -0.48% |
25 | -0.50% |
… | … |
0.19% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
98%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.