G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura Kayaks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
327 Valid Reviews
The Kaikoura Kayaks experience has a total of 340 reviews. There are 327 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 327 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 250 |
|
76% |
9/10 | 56 |
|
17% |
8/10 | 12 |
|
4% |
7/10 | 5 |
|
2% |
6/10 | 2 |
|
1% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
96.48% Average
The raw data average (mean) for all the Kaikoura Kayaks valid reviews is 96.48% and is based on 327 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
18 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 327 valid reviews, the experience has 18 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 18 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 2 |
|
11% |
9/10 | 7 |
|
39% |
8/10 | 4 |
|
22% |
7/10 | 4 |
|
22% |
6/10 | 1 |
|
6% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Kaikoura Kayaks face-to-face reviews is 82.78% and is based on 18 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
97.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Rod and Suzanne. Perth Australia | 10/10 | 356 days | 100% |
Kate | 10/10 | 1695 days | 6% |
Janet wheeler | 10/10 | 1725 days | 6% |
Karen Howie | 10/10 | 1756 days | 6% |
Fred | 10/10 | 1846 days | 5% |
Abbey | 10/10 | 1877 days | 5% |
Els Vloedbeld | 10/10 | 1908 days | 5% |
Warren Taylor | 9/10 | 1938 days | 5% |
JB | 10/10 | 1938 days | 5% |
Dee | 10/10 | 1969 days | 5% |
Johanna Weidenbruch | 10/10 | 2152 days | 5% |
Martin Bolech | 9/10 | 2211 days | 5% |
Dr. Bill | 10/10 | 2211 days | 5% |
Fee08 | 10/10 | 2211 days | 5% |
LYDIA ADAMS | 10/10 | 2211 days | 5% |
Dickinson Ann | 10/10 | 2211 days | 5% |
Tim | 10/10 | 2242 days | 4% |
Sue, UK | 10/10 | 2303 days | 4% |
thomas | 10/10 | 2303 days | 4% |
Andrew Barclift | 10/10 | 2303 days | 4% |
Marjan D | 10/10 | 2303 days | 4% |
Nathan | 10/10 | 2334 days | 4% |
Kathy Lee | 10/10 | 2334 days | 4% |
Glenys | 10/10 | 2364 days | 4% |
Mary S. | 10/10 | 2426 days | 4% |
Caitlin | 10/10 | 2456 days | 4% |
Grant | 10/10 | 2487 days | 4% |
Friederike | 10/10 | 2517 days | 4% |
SHELLEY E BLYTHE | 10/10 | 2548 days | 4% |
Georgia Phelps | 10/10 | 2548 days | 4% |
Roger G | 10/10 | 2548 days | 4% |
Colin | 10/10 | 2548 days | 4% |
Julie | 10/10 | 2548 days | 4% |
Ruud en Wilma | 10/10 | 2548 days | 4% |
Robert | 9/10 | 2548 days | 4% |
ianbeaumont235@gmail.com | 10/10 | 2548 days | 4% |
Sam Cherry | 10/10 | 2548 days | 4% |
Steve O'Brien | 10/10 | 2558 days | 4% |
Dave Haughan | 10/10 | 2559 days | 4% |
Kristen Barrett | 10/10 | 2575 days | 4% |
MJ Macdonald | 9/10 | 2575 days | 4% |
Patrick Mclaughlin | 10/10 | 2575 days | 4% |
Miquela Mcguiness | 10/10 | 2575 days | 4% |
Michael Gooch | 10/10 | 2575 days | 4% |
Rebecca | 10/10 | 2576 days | 4% |
zer mo | 10/10 | 2606 days | 4% |
Petra Klerken | 10/10 | 2606 days | 4% |
Lisa Hurry | 10/10 | 2606 days | 4% |
Daniel Sullivan | 10/10 | 2637 days | 4% |
Lolliedives | 10/10 | 2667 days | 4% |
Susan Davey | 10/10 | 2698 days | 4% |
Joanne Sams | 10/10 | 2698 days | 4% |
Benjamin Yang | 10/10 | 2698 days | 4% |
Phil Baaten | 10/10 | 2698 days | 4% |
Heleen Middel | 10/10 | 2728 days | 3% |
Erika Browne | 10/10 | 2728 days | 3% |
Richard Hewitt | 10/10 | 2728 days | 3% |
Michelle Fox | 10/10 | 2728 days | 3% |
Saskia Frank | 9/10 | 2759 days | 3% |
Rhumm89 | 10/10 | 2759 days | 3% |
Bj Thomas | 10/10 | 2759 days | 3% |
Jordi Carrasco | 10/10 | 2759 days | 3% |
Rick Goldsbrough | 10/10 | 2759 days | 3% |
Alice | 10/10 | 2759 days | 3% |
Kylie Cloke | 10/10 | 2759 days | 3% |
Karl O'Reilly | 10/10 | 2759 days | 3% |
Lee Fritz | 10/10 | 2759 days | 3% |
Jani Roberts | 10/10 | 2759 days | 3% |
Laura Gnesko | 10/10 | 2790 days | 3% |
charliecharls | 10/10 | 2790 days | 3% |
anna852 | 9/10 | 2790 days | 3% |
Sam Sareen | 10/10 | 2790 days | 3% |
Breanna Barker | 10/10 | 2820 days | 3% |
Maureen Yeo | 10/10 | 2820 days | 3% |
Laura Anderson | 8/10 | 2820 days | 3% |
Glenys Barr | 10/10 | 2826 days | 3% |
Vivian Jeenel | 9/10 | 2851 days | 3% |
Michael Eugster | 10/10 | 2912 days | 3% |
Scott Mallyon | 9/10 | 2961 days | 3% |
Noreen Crombie | 10/10 | 2971 days | 3% |
Sandra Egli | 10/10 | 2971 days | 3% |
Pete Park | 9/10 | 2971 days | 3% |
Slippy Theslip | 10/10 | 2971 days | 3% |
Ian Davison | 10/10 | 2971 days | 3% |
Pam Bowen | 8/10 | 2971 days | 3% |
Daniel Ryan | 10/10 | 2971 days | 3% |
Iners | 10/10 | 3002 days | 3% |
Aimee Theobald | 10/10 | 3002 days | 3% |
Helen Tea | 10/10 | 3002 days | 3% |
Jia Xin Fang | 9/10 | 3002 days | 3% |
John Robinson | 9/10 | 3002 days | 3% |
Teresa Baxter | 10/10 | 3002 days | 3% |
Lisa Scott | 10/10 | 3052 days | 3% |
Hugh South | 10/10 | 3063 days | 3% |
Pip Bowhay | 10/10 | 3063 days | 3% |
Barbara Unknown | 9/10 | 3063 days | 3% |
Chris | 8/10 | 3063 days | 3% |
Scott Tibbitts | 9/10 | 3063 days | 3% |
Catherine Skow | 10/10 | 3093 days | 3% |
Yun-Ting Chiang | 10/10 | 3093 days | 3% |
Ethan Ruhland | 10/10 | 3093 days | 3% |
clare Dubina | 10/10 | 3093 days | 3% |
ahyong Ling | 10/10 | 3093 days | 3% |
LAR | 10/10 | 3093 days | 3% |
Steve Krygger | 10/10 | 3093 days | 3% |
Lisa Evans | 10/10 | 3124 days | 3% |
Derek Derek | 10/10 | 3185 days | 3% |
Jessics Hagan | 10/10 | 3185 days | 3% |
Amanda Shackleton | 10/10 | 3185 days | 3% |
Silvie S | 10/10 | 3185 days | 3% |
K L | 10/10 | 3216 days | 2% |
Yoon Kwon | 5/10 | 3216 days | 2% |
Amber Deed | 10/10 | 3216 days | 2% |
Amber Jordan | 9/10 | 3227 days | 2% |
Meagan Leicht | 9/10 | 3246 days | 2% |
Anna | 10/10 | 3246 days | 2% |
Kim W | 10/10 | 3246 days | 2% |
Thomas N | 10/10 | 3246 days | 2% |
Geoff Burke | 10/10 | 3246 days | 2% |
Lynne Evans | 10/10 | 3246 days | 2% |
Cori Schultz | 9/10 | 3268 days | 1% |
cynthia.david@hotmail.de Cynthia | 10/10 | 3277 days | 2% |
kurt asplin | 10/10 | 3277 days | 2% |
Volker Stroenisch | 10/10 | 3292 days | 2% |
Braden Chick | 10/10 | 3306 days | 2% |
Marka Okrutny | 9/10 | 3337 days | 2% |
Kent Hartstang | 10/10 | 3337 days | 2% |
Carl Gerrard | 10/10 | 3337 days | 2% |
Riley Chick | 10/10 | 3337 days | 2% |
veremalua vugakoto | 10/10 | 3337 days | 2% |
Mustrum Ridcully | 10/10 | 3337 days | 2% |
Nayra M | 10/10 | 3337 days | 2% |
john mason | 10/10 | 3337 days | 2% |
Sebastian Hutchings | 10/10 | 3337 days | 2% |
Dwayne Fussell | 9/10 | 3337 days | 2% |
Stu Norman | 10/10 | 3338 days | 2% |
Joshua Sauder | 10/10 | 3338 days | 2% |
Billy Nowell | 10/10 | 3338 days | 2% |
fionna fraser | 10/10 | 3368 days | 2% |
Alan Grove | 9/10 | 3368 days | 2% |
Harvey Bentham | 10/10 | 3368 days | 2% |
Stacey Kerin | 10/10 | 3369 days | 2% |
Nicki Tulloch | 8/10 | 3369 days | 2% |
johansan99 | 8/10 | 3369 days | 2% |
Chloe Harvey | 6/10 | 3374 days | 2% |
K Proffitt | 10/10 | 3430 days | 2% |
Anthony Jacobs | 10/10 | 3490 days | 2% |
Anna Hunt | 10/10 | 3521 days | 2% |
Wes Watchorn | 10/10 | 3551 days | 2% |
Kaylen Echols | 9/10 | 3551 days | 2% |
Charles Chan | 10/10 | 3551 days | 2% |
Vicki Moffat | 10/10 | 3612 days | 2% |
Katie | 9/10 | 3612 days | 2% |
Keith Paris | 9/10 | 3643 days | 2% |
Chris Harvey | 10/10 | 3643 days | 2% |
Ian Knight | 10/10 | 3643 days | 2% |
sydneyaharris | 7/10 | 3643 days | 1% |
Jess Richardson | 9/10 | 3643 days | 2% |
K F | 10/10 | 3643 days | 2% |
Raima Svoboda | 10/10 | 3643 days | 2% |
Mike Laanen | 10/10 | 3643 days | 2% |
Sally Orr | 10/10 | 3671 days | 1% |
Sabine Janzen | 10/10 | 3702 days | 1% |
suze | 10/10 | 3702 days | 1% |
Inge van Noorf | 7/10 | 3731 days | 1% |
Anja R | 10/10 | 3794 days | 1% |
Hugh Pittty | 10/10 | 3794 days | 1% |
scott bickley | 10/10 | 3794 days | 1% |
Ruairi Mc | 10/10 | 3824 days | 1% |
ellie bert | 10/10 | 3886 days | 1% |
Gary | 9/10 | 3986 days | 0% |
Marilyn Mulkey | 10/10 | 4009 days | 1% |
Louison Laissus | 8/10 | 4018 days | 0% |
Alex Sheldon | 9/10 | 4034 days | 0% |
Stefan Reutler | 8/10 | 4034 days | 0% |
Anthony Brown | 10/10 | 4061 days | 0% |
fifilabumblebee | 10/10 | 4190 days | 0% |
KoKi | 10/10 | 4190 days | 0% |
Bertiethebus | 10/10 | 4343 days | 0% |
Katya Verikaitis | 7/10 | 4367 days | 0% |
Raelene Vine | 9/10 | 4374 days | 0% |
Lars Schulz | 8/10 | 4389 days | 1% |
Innes Martin | 9/10 | 4468 days | 1% |
Eric and Jen Popma | 9/10 | 4474 days | 1% |
Megan_8023 | 10/10 | 4555 days | 1% |
merryunbirthday | 10/10 | 4555 days | 1% |
Ronald | 10/10 | 4555 days | 1% |
gareth williams | 10/10 | 4555 days | 1% |
Hillsons | 10/10 | 4678 days | 1% |
yuzu | 10/10 | 4708 days | 1% |
randlmiller | 10/10 | 4768 days | 1% |
JEB | 10/10 | 4799 days | 1% |
Dottiedolittle | 9/10 | 4830 days | 1% |
DEEPDIVERJM | 10/10 | 4830 days | 1% |
LindseyH | 10/10 | 4860 days | 1% |
daverr900 | 10/10 | 4891 days | 1% |
JAD | 10/10 | 4891 days | 1% |
elise1987 | 10/10 | 4891 days | 1% |
nathan_carr | 10/10 | 4921 days | 1% |
Oliver | 10/10 | 4952 days | 1% |
catimai | 10/10 | 4983 days | 1% |
Keiron | 10/10 | 4983 days | 1% |
juliem | 10/10 | 4983 days | 1% |
maxi14 | 10/10 | 4983 days | 1% |
thostheboss | 10/10 | 5013 days | 1% |
kristy_nichol | 10/10 | 5013 days | 1% |
lenaajdacic | 9/10 | 5013 days | 1% |
nickyoung | 9/10 | 5013 days | 1% |
El_mago_toman | 10/10 | 5013 days | 1% |
filmgeekgirl | 10/10 | 5013 days | 1% |
rooboo26 | 9/10 | 5013 days | 1% |
grizzlybear | 10/10 | 5013 days | 1% |
Stephanie_M_ | 10/10 | 5013 days | 1% |
pingralph2011 | 10/10 | 5044 days | 1% |
lulufrance | 9/10 | 5044 days | 1% |
pascarni | 9/10 | 5044 days | 1% |
Manda | 9/10 | 5044 days | 1% |
liznkev | 10/10 | 5044 days | 1% |
Marie_Lulu | 8/10 | 5044 days | 1% |
raytaylr | 10/10 | 5044 days | 1% |
Dexter | 10/10 | 5044 days | 1% |
L3160 | 9/10 | 5074 days | 1% |
Olivia | 9/10 | 5074 days | 1% |
EMMAPOLLARD | 10/10 | 5074 days | 1% |
Chris_Atkinson | 9/10 | 5074 days | 1% |
mesa28 | 9/10 | 5074 days | 1% |
CHARLOTTEGRUNBAUM | 9/10 | 5074 days | 1% |
Braijay | 10/10 | 5074 days | 1% |
Georgy | 10/10 | 5074 days | 1% |
baloo | 10/10 | 5074 days | 1% |
kafff17 | 10/10 | 5105 days | 1% |
Schnaegg | 10/10 | 5105 days | 1% |
Id107 | 10/10 | 5105 days | 1% |
bjocar | 8/10 | 5105 days | 1% |
joannem81 | 9/10 | 5105 days | 1% |
leighhk | 10/10 | 5105 days | 1% |
michael9876 | 10/10 | 5105 days | 1% |
yamael66 | 9/10 | 5105 days | 1% |
Lema | 9/10 | 5105 days | 1% |
kispista | 10/10 | 5105 days | 1% |
uli | 10/10 | 5105 days | 1% |
Emma Ducat | 10/10 | 5105 days | 1% |
Naomi Kosteaman | 7/10 | 5109 days | 1% |
margreet boersma | 10/10 | 5133 days | 1% |
Halebopp | 10/10 | 5133 days | 1% |
thunderbird | 10/10 | 5133 days | 1% |
inabambina | 10/10 | 5133 days | 1% |
Teammuppet | 9/10 | 5133 days | 1% |
nick777 | 8/10 | 5133 days | 1% |
barbarahonig | 10/10 | 5133 days | 1% |
Pants1 | 10/10 | 5133 days | 1% |
ryleynewman | 10/10 | 5133 days | 1% |
knix | 10/10 | 5133 days | 1% |
slucht | 10/10 | 5133 days | 1% |
kmorris | 10/10 | 5133 days | 1% |
Lauhe | 10/10 | 5133 days | 1% |
bmeyers | 10/10 | 5133 days | 1% |
kellysa | 9/10 | 5133 days | 1% |
GypsyJill | 9/10 | 5133 days | 1% |
Ginette | 10/10 | 5133 days | 1% |
Lifeasyouseeit | 10/10 | 5133 days | 1% |
mpatel | 10/10 | 5164 days | 1% |
laurieuj | 10/10 | 5164 days | 1% |
mrkstwrt | 10/10 | 5164 days | 1% |
ssoohoo11 | 10/10 | 5164 days | 1% |
iain | 10/10 | 5164 days | 1% |
antuori | 9/10 | 5164 days | 1% |
pogui | 9/10 | 5164 days | 1% |
Ines_Victor | 10/10 | 5164 days | 1% |
Rc22 | 10/10 | 5195 days | 1% |
gianzav | 10/10 | 5195 days | 1% |
jillxjlei | 10/10 | 5195 days | 1% |
Lea24 | 10/10 | 5195 days | 1% |
ctkwok | 10/10 | 5195 days | 1% |
bkavanagh | 10/10 | 5225 days | 1% |
djnifong | 10/10 | 5225 days | 1% |
cstanley | 10/10 | 5225 days | 1% |
djpanther73 | 10/10 | 5225 days | 1% |
nblank | 10/10 | 5225 days | 1% |
gauera | 10/10 | 5225 days | 1% |
westwoodcrew | 10/10 | 5225 days | 1% |
breconbird | 10/10 | 5225 days | 1% |
darcym | 10/10 | 5225 days | 1% |
jilliang104 | 10/10 | 5225 days | 1% |
lucy55 | 9/10 | 5225 days | 1% |
cheye17 | 10/10 | 5225 days | 1% |
Dai | 10/10 | 5225 days | 1% |
chris_doidge | 10/10 | 5225 days | 1% |
katharina | 9/10 | 5225 days | 1% |
ingrid484 | 10/10 | 5256 days | 1% |
cjimenez | 10/10 | 5256 days | 1% |
Yasuyuki | 10/10 | 5256 days | 1% |
pjterrett | 10/10 | 5256 days | 1% |
rachelcare | 10/10 | 5256 days | 1% |
sinbad343 | 10/10 | 5256 days | 1% |
tamsing | 10/10 | 5256 days | 1% |
marktwigg | 10/10 | 5256 days | 1% |
judy56 | 10/10 | 5256 days | 1% |
joeann | 10/10 | 5256 days | 1% |
Barron | 10/10 | 5256 days | 1% |
jaxon | 10/10 | 5286 days | 1% |
stevod59 | 10/10 | 5286 days | 1% |
audrey | 10/10 | 5286 days | 1% |
madevlin | 10/10 | 5286 days | 1% |
spacer6789 | 10/10 | 5286 days | 1% |
annhodder | 9/10 | 5286 days | 1% |
bluegirl | 10/10 | 5286 days | 1% |
coolbron | 10/10 | 5286 days | 1% |
Macca | 10/10 | 5286 days | 1% |
annapopanna | 10/10 | 5317 days | 1% |
hollyks | 10/10 | 5470 days | 1% |
kurt asplin | 10/10 | 5470 days | 1% |
ben21 | 10/10 | 5498 days | 1% |
Leoniewoolf | 10/10 | 5529 days | 1% |
Emily Brand | 9/10 | 5621 days | 1% |
durk94 | 9/10 | 5621 days | 1% |
vinny walia | 10/10 | 5621 days | 1% |
Diana Spaulding | 9/10 | 5621 days | 1% |
Cam Short | 10/10 | 5621 days | 1% |
Jeremy | 3/10 | 5651 days | 1% |
johanw | 6/10 | 5676 days | 0% |
GingerPrince | 9/10 | 5838 days | 1% |
jahirst | 10/10 | 6186 days | 1% |
Denise | 8/10 | 6187 days | 1% |
Hall | 10/10 | 6232 days | 1% |
Eleanor Adams | 7/10 | 6296 days | 1% |
Sue | 9/10 | 6582 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura Kayaks experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Kaikoura Kayaks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura Kayaks experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -4.08% |
198 | -4.10% |
199 | -4.12% |
200 | -4.14% |
201 | -4.16% |
202 | -4.19% |
203 | -4.21% |
… | … |
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.