Naked Bus
Maps
Details
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Organisation |
nakedbus.comCommercial organisation |
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Location |
North Island ▷ Auckland Region ▷ Auckland |
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Categories |
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Directions To Office |
Buses
Google MapsReviews
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Reliable service, good coaches.
Katy -
Bookings made easy.
Hernando -
Cheaper than Intercity but often late!
Estelle Coquard -
Cheap and good.
Tim Wright -
Really cheap prices!
Stella Thoben
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Safe clean Friendly driver.
Great affordable service
Family 4 Wellington to New Plymouth
Good amount toilet stops for kids.
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Wonderful, efficient , competent staff.
Felt completely confident travelling with your company. Very sad that this great service is going to end.
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Felt safe, on time, good value.
A bit expensive if you booked last minute. Extra bags were free!
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If you book early, you can travel everywhere and it is not expensive.
You have free WiFi and you can charge your phone.
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I have always been satisfied with them.
However i write this to share my experience about the sleeper bus as there is little to no info on the naked bus website about it. I took the sleeper bus for the first time from Wellington to Auckland. The beds were single sized, with a curtain down the middle, so I looked for a top bunk as only the bottom bunks were shared, but there were none left. I took one of the free bottom bunks. There was less than half a meter between the bottom and top bunks. It had a clean blanket and pillow. The cushioning was thin but bearable to lay on. The bus was full so i had share. there was very little space for the two of us and we couldn't lay flat . So i was squished up against the window. There was almost no moving space and my feet were flat against a wall. I'm of average height and a very skinny guy, I cant imagine what it'l be like for larger people. The guy next to me was slightly larger so he took up more space. When he fell asleep he would go flat and i was squished right up against the wall and window. This happened often throughout the trip. Also about the curtain, it is useless. I was really not enjoying myself as i had no space and i was sweating from frustration and discomfort. This was prolonged because the bus had to do unscheduled toilet stops because the toilet wasn't working on board. This also made the bus get to Auckland over an hour late.
The only sleep i got was after the guy next to me got off in Hamilton. I also have to add that there is no difference in pricing for if you sleep on a top bunk by yourself or on a bottom bunk squished up next to someone else.
It wasn't worth the extra costs. Unless u get a top bunk by getting on first or sharing a bed with your boyfriend or girlfriend etc. But this is just my opinion about the sleeper bus from my own experience.
It would be nice for naked bus to offer more info on their sleeper bus, as i know most people would not enjoy what i went through.
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I booked a return trip from Auckland to waitomo and rotorua and arrived with my printed confirmation, money paid, this morning at 7.15am.
I waited until about 7.40am and then tried to look up their contact details. I saw a mail in my junk folder from them saying the trip was full and I'd been moved to a trip 2 days later. Given that I was overseas I hadn't had my data roaming on and also given the fact the booking had been confirmed, money debited and I had a reference number I didn't think it necessary to check in case they had overbooked. It's not like you book a flight and then check the day before to ensure someone hasn't randomly decided to cancel it!
I contacted them and they made something up about trying to contact me 'on the number I had given' i.e. implying it was my fault. The number was of course correct and I had had no missed calls.
Do not use this company, very unreliable and certainly not trustworthy.
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Very poor service.
They left 5 passengers half way. Didn't wait for them. Customer service didnot answer in an responsible manner.
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We paid for our bus tickets weeks in advance and received a confirmation email to let us know our booking numbers and such.
It also said specifically where the bus would pick us up and what time to be at that spot to wait. We got there twenty minutes early and waited for almost two hours to find out that, after ringing the customer service line, the bus had gone to a different bus stop and was already well on it's way to the destination. This is also an unlikely scenario because the stop the bus apparently went to was just down the road from where we were waiting and we never saw it, so it sounds like they're lying about that. Customer service (when they eventually picked up as we'd been trying to ring for a while) agreed to give a refund but it seems petty in light of the ages we had to spend waiting as well as the full day of fun ruined because we couldn't even get to where we were going. Never using NakedBus or ManaBus again.
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I would give 9/10 with previous experience riding with the nakedbus and manabus services.
Comparing intercity with nakedbus services however is like comparing North Korea to South Korea, you can guess who's north in this situation. Reason giving a 7 is that i was surprised today with how late manabus was (45-50 mins late). I shouldn't complain but time is crucial when there's plans in place. But I appreciate the bus services and will continue to be a customer of the nakedbus/manabus services.
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Safe clean Friendly driver.
Great affordable service
Family 4 Wellington to New Plymouth
Good amount toilet stops for kids.
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Wonderful, efficient , competent staff.
Felt completely confident travelling with your company. Very sad that this great service is going to end.
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Very poor service.
They left 5 passengers half way. Didn't wait for them. Customer service didnot answer in an responsible manner.
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I booked a return trip from Auckland to waitomo and rotorua and arrived with my printed confirmation, money paid, this morning at 7.15am.
I waited until about 7.40am and then tried to look up their contact details. I saw a mail in my junk folder from them saying the trip was full and I'd been moved to a trip 2 days later. Given that I was overseas I hadn't had my data roaming on and also given the fact the booking had been confirmed, money debited and I had a reference number I didn't think it necessary to check in case they had overbooked. It's not like you book a flight and then check the day before to ensure someone hasn't randomly decided to cancel it!
I contacted them and they made something up about trying to contact me 'on the number I had given' i.e. implying it was my fault. The number was of course correct and I had had no missed calls.
Do not use this company, very unreliable and certainly not trustworthy.
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I would give 9/10 with previous experience riding with the nakedbus and manabus services.
Comparing intercity with nakedbus services however is like comparing North Korea to South Korea, you can guess who's north in this situation. Reason giving a 7 is that i was surprised today with how late manabus was (45-50 mins late). I shouldn't complain but time is crucial when there's plans in place. But I appreciate the bus services and will continue to be a customer of the nakedbus/manabus services.
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We paid for our bus tickets weeks in advance and received a confirmation email to let us know our booking numbers and such.
It also said specifically where the bus would pick us up and what time to be at that spot to wait. We got there twenty minutes early and waited for almost two hours to find out that, after ringing the customer service line, the bus had gone to a different bus stop and was already well on it's way to the destination. This is also an unlikely scenario because the stop the bus apparently went to was just down the road from where we were waiting and we never saw it, so it sounds like they're lying about that. Customer service (when they eventually picked up as we'd been trying to ring for a while) agreed to give a refund but it seems petty in light of the ages we had to spend waiting as well as the full day of fun ruined because we couldn't even get to where we were going. Never using NakedBus or ManaBus again.
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