Very relaxing way to travel nice smooth ride on Hobsonville ferry at 1020am I Was the only passenger.

Reviewed 10 months ago

Even having resident won’t allow you to board the ferry.this morning I was about to catch 9 am ferry .I got to ferry station by 8:47 the lady at the resident lane asked me use the normal lane because there

were like fifteen passengers so I asked is everyone getting onboard she said yes, then she said you don’t need you use this resident lane as there are few passengers in normal lane .

Then they didn’t allow me to hop on .all the fourteen passengers in front of me boarded and ferry got full .I travel 6 days a week for work.that is the third time in this month this happened .

Very disappointed ☹️

Reviewed 9 months ago

Dreadful.

Simply don’t have enough boats to cope with the demand. If you want to travel then arrive 30+ minutes to stand a chance of getting on. And if you miss it be prepared to wait an hour. Worst transport operator I have ever encountered. People on the quayside don’t seem to care about customer experience.

Reviewed over 1 year ago

I paid $10 to go to Rangitoto from Auckland Wharf with Fullers.

Good boat and comfortable. Time schedule was respected.

Reviewed over 7 years ago and experienced in November 2016

The service to waiheke island is a disgrace for local and tourist travelers.

Twice in last 2 weeks the queue has been over an hour and 10min waiting before a chance to get on a ferry and then wait until it is filled to capacity. When making concerned feedback to staff, only silly excuses were given

Reviewed 6 months ago

Very relaxing way to travel nice smooth ride on Hobsonville ferry at 1020am I Was the only passenger.

Reviewed 10 months ago

Dreadful.

Simply don’t have enough boats to cope with the demand. If you want to travel then arrive 30+ minutes to stand a chance of getting on. And if you miss it be prepared to wait an hour. Worst transport operator I have ever encountered. People on the quayside don’t seem to care about customer experience.

Reviewed over 1 year ago

The worst customer experience I have EVER had!

I called twice to confirm with Fullers that we could trave with a small dog on the Rotoroa Island to Auckland ferry service (as we were not actually visiting the island, coming directly from a boat). They confirmed this was fine and we went ahead and booked a ferry ticket. I called again to double check and they assured me this was possible... We checked as its a pest free island, but Fullers reassured us that this was okay. We got ashore for our ferry and the Rotoroa Island and the conservation staff said this was definitely not permitted as its a pest free island. We have now called Fullers 5+ times to request a refund, including emails and promised that senior staff will be calling us and we've heard nothing... we then had to find a way to Waiheke island and get the sealink ferry home. We still haven't received a refund for our $180. Will never be using fullers again!!! Extremely dissappointing

Reviewed over 1 year ago

I paid $10 to go to Rangitoto from Auckland Wharf with Fullers.

Good boat and comfortable. Time schedule was respected.

Reviewed over 7 years ago and experienced in November 2016

Special weekend and voucher offers.

Clean and inviting ferry facilities, wonderful one day tour with enough time to get around the island on the tracks you choose.

Reviewed about 10 years ago and experienced in January 2014

hop on hop off boat trip around auckland harbour with free return ticket to devonport fast efficient with wonderful views.

Reviewed over 14 years ago

Ferries are usually on time.

Boats are allways clean. Sometimes the crew are fantastic, other crews don't care at all about their passengers.

Reviewed about 15 years ago

Took the ferry to Rangitoto Island.

Nice walk but about 400 people left the ferry all at once and it was initially very crowded. Great scenery.

Reviewed over 16 years ago