✓ Excellent customer service
✓ Spotless and well-equipped vans
✓ Personalized itinerary advice
✓ Responsive and helpful team
✓ Local insider knowledge
𐄂 Minor TV issues
𐄂 No significant negatives mentioned
Very happy with our Campervan.
They were great to work with.
One of the best camper Rentals.
Great crew, great vehicles and awesome service.
A great company to deal with.
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 193 |
|
76% |
9/10 | 43 |
|
17% |
8/10 | 13 |
|
5% |
7/10 | 2 |
|
1% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 1 |
|
0% |
1/10 | 0 |
|
0% |
5.0/5
Thanks to Sunrise Holidays we had an amazing time in NZ.
Not only was the booking easy and simple, but the additional time with CY meant we got some great local knowledge on where to stay and what to do - it was invaluable!
They ensured everything went smoothly from start to finish - I would highly recommend!
Reviewed 5 months ago
Customer
4.5/5
Used Sunrise as a broker for a good deal on a 6-berth camper.
Great communication and dealt with issues quickly which made entire hiring process that much smoother.
All questions answered promptly.
Would highly recommend.
Reviewed 2 months ago and experienced in July 2024
Customer
5.0/5
Just finished a two week rental with Sunrise.
Campervan was flawless. Handoff and service was great. I’ve rented campervans before in several countries, this was by far the best overall experience.
Reviewed 10 months ago
Customer
5.0/5
They were great to work with.
Very helpful and flexible to meet our needs. They even checked in during our trip to make sure everything was ok. Cy was also a great help planning our route. Our initial call was followed up with several other email conversations to put together the best route for our interests.
Reviewed 9 months ago
Customer
5.0/5
Sunrise Holidays organised a 6 berth motorhome for a 3 week trip for our family of 4 adults.
There's a great deal to consider and plan, lots of information to gather. The service from Sunrise was invaluable in this process. Communication and support were excellent. I had many queries and Sarah's responses were swift, helpful and comprehensive. It was a personalised service. We were allocated a brand new motorhome. We didn't have any issues but I was 100% confident that Sunrise would respond effectively, which gave us confidence on our trip.
Reviewed 8 months ago
Customer
4.5/5
Our first road trip adventure in New Zealand has been amazing, thanks to Sunrise Holidays.
Booking a campervan through them was a delight; their team is incredibly responsive to communications. One standout service is their trip consultation with Cy. This invaluable resource allowed us to discover the best places to visit, optimal times for travel, and local accommodation recommendations that we might have missed using just Google. The campervan itself exceeded our expectations—clean, well-maintained, and free of any issues. Sunrise Holidays made our journey truly unforgettable.
Reviewed 6 months ago and experienced in March 2024
Customer
5.0/5
The Sunrise team was excellent to work with!
A modern camper van, very responsive, and excellent tips for our travels
Reviewed 11 months ago
Customer
Kia ora Eliot, Thanks for your review. It was a pleasure to have you travel with us! Ngā mihi, Sarah
Sarah
Representative
5.0/5
Great company.
Very responsive, handled any minor issue that came up. Pre trip meeting with CY before was also incredibly helpful. 10/10 would def rent thru them again
Reviewed 10 months ago
Customer
5.0/5
My husband and I had an excellent experience renting our campervan from Cy at Sunrise Holidays.
The van was spotless and well appointed, but most impressive was the personal touch Cy offers in making recommendations of where to go and what to see, given an understanding of our personal background and wants/needs. Thank you to Cy and we can't wait to return and rent again. 10/10 recommend you work with Sunrise Holidays.
Reviewed 4 months ago and experienced in December 2023
Customer
5.0/5
My fiance and I have nothing but positive things to say about Sunrise, they provided a clean, reliable and versatile vehicle along with all the support we could have possibly needed to provide us with
the trip of a lifetime. We still think back to our campervan 'Trevor' with fondness as it (he) was so comfortable and so versatile. One of the best things about the trip was that we were able to stay where others couldnt and longer than those who could. The solar panels charged througout the day and the gas was so efficient (we only refilled once over our 5 week trip and even then it was still half full) such that we had more than enough power to keep us going wherever we were. So while others were having to travel to the larger campsites to plug in (we met loads of campervanners who were out of power and had to find a large campsite), we were able to pick and choose sites that were off the beaten track, quiet and beautiful (the self contained campsite at the top of Log Race Road in Piha - and its views- were incredible). The Sunrise team offered support every step of the way. When all wrapped together, this meant that we had no worries, no concerns, we were away from the crowds and we could just get on with appreciating how amazing NZ is and enjoying our time away.
Reviewed over 5 years ago and experienced in January 2019
Customer
Hi Dino, thanks heaps for the great review, nice to meet you guys and hear about your amazing adventures. Glad you guys loved Trevor so much, he enjoyed the journey too. Hope to see you again sometime. Nathan and the Sunrise team
Sunrise
Representative
4.5/5
Used Sunrise as a broker for a good deal on a 6-berth camper.
Great communication and dealt with issues quickly which made entire hiring process that much smoother.
All questions answered promptly.
Would highly recommend.
Reviewed 2 months ago and experienced in July 2024
Customer
5.0/5
My husband and I had an excellent experience renting our campervan from Cy at Sunrise Holidays.
The van was spotless and well appointed, but most impressive was the personal touch Cy offers in making recommendations of where to go and what to see, given an understanding of our personal background and wants/needs. Thank you to Cy and we can't wait to return and rent again. 10/10 recommend you work with Sunrise Holidays.
Reviewed 4 months ago and experienced in December 2023
Customer
5.0/5
Thanks to Sunrise Holidays we had an amazing time in NZ.
Not only was the booking easy and simple, but the additional time with CY meant we got some great local knowledge on where to stay and what to do - it was invaluable!
They ensured everything went smoothly from start to finish - I would highly recommend!
Reviewed 5 months ago
Customer
4.5/5
Our first road trip adventure in New Zealand has been amazing, thanks to Sunrise Holidays.
Booking a campervan through them was a delight; their team is incredibly responsive to communications. One standout service is their trip consultation with Cy. This invaluable resource allowed us to discover the best places to visit, optimal times for travel, and local accommodation recommendations that we might have missed using just Google. The campervan itself exceeded our expectations—clean, well-maintained, and free of any issues. Sunrise Holidays made our journey truly unforgettable.
Reviewed 6 months ago and experienced in March 2024
Customer
5.0/5
Sunrise Holidays organised a 6 berth motorhome for a 3 week trip for our family of 4 adults.
There's a great deal to consider and plan, lots of information to gather. The service from Sunrise was invaluable in this process. Communication and support were excellent. I had many queries and Sarah's responses were swift, helpful and comprehensive. It was a personalised service. We were allocated a brand new motorhome. We didn't have any issues but I was 100% confident that Sunrise would respond effectively, which gave us confidence on our trip.
Reviewed 8 months ago
Customer
5.0/5
They were great to work with.
Very helpful and flexible to meet our needs. They even checked in during our trip to make sure everything was ok. Cy was also a great help planning our route. Our initial call was followed up with several other email conversations to put together the best route for our interests.
Reviewed 9 months ago
Customer
5.0/5
Great company.
Very responsive, handled any minor issue that came up. Pre trip meeting with CY before was also incredibly helpful. 10/10 would def rent thru them again
Reviewed 10 months ago
Customer
5.0/5
Just finished a two week rental with Sunrise.
Campervan was flawless. Handoff and service was great. I’ve rented campervans before in several countries, this was by far the best overall experience.
Reviewed 10 months ago
Customer
5.0/5
The Sunrise team was excellent to work with!
A modern camper van, very responsive, and excellent tips for our travels
Reviewed 11 months ago
Customer
Kia ora Eliot, Thanks for your review. It was a pleasure to have you travel with us! Ngā mihi, Sarah
Sarah
Representative
5.0/5
As someone who's lived in a van for 2 years, I felt the only thing I was missing to prepare my trip was a local's perspective.
Cy offered a complimentary session to help walk me through a potential route, despite having no concrete plan. The general route was more beautiful than I imagined. With the extra context, I felt comfortable enough to take some minor detours as I settled in, and the phone app helped greatly.
Reviewed 11 months ago
Customer
Kia ora Elliott. Thanks for your kind words. It's great to know that we can add such great value for a seasoned campervan traveler. Ngā mihi and safe travels, Sarah
Sarah
Representative
5.0/5
Nothing but good about Sunrise Holidays!
Sarah and Cy are amazingly friendly and helpful. Our talks with Cy prior to our trip helped us a lot in planning the whole trip, and during our travelling he was available for itinerary questions and he responded pretty quick. We couldn’t have wish for a better and personal organisation of our roadtrip! Highly recommend them!
Reviewed 12 months ago
Customer
Kia ora Anne,
Thanks so much for your kind words. We are so pleased that you had such a wonderful adventure. It must have been the trip of a lifetime and something your family will no doubt fondly remember forever. We are so grateful that we could help to make everything run smoothly for you.
Nga mihi,
Sarah
Sarah
Representative
5.0/5
We had a great time.
The weather was on our side even with the ferry crossing!
The chats with Cy prior to the trip proved beneficial, especially the tip around keeping ahead of the weather.
Highlights were Milford Sound, Mount Cook, Abel Tasman, Wanaka and Martinborough. We also had a great time at Hamner Springs, Kaikoura, Taupo, Cambridge and Waitomo Caves.
The finale was lunch on Waiheke Island on our last day.
The only downer was the TV didn't work, but to be honest we didn't care, no TV was a godsend!
A big thank you for your support, it was a memorable trip, an experience we will not forget in a hurry!
Reviewed over 1 year ago and experienced in April 2023
Customer
Kia ora Brett,
You really did get lucky with the weather! So pleased you enjoyed your NZ holiday. Finishing at Waiheke sounds like an ideal end to an amazing journey.
Thanks for your kind words, and we hope to see you again!
Nga mihi,
Sarah
Sarah
Representative
5.0/5
I would highly recommend Sunrise holidays.
Sunrise were very responsive to answering questions and the whole process of booking a camper was very smooth. Sunrise use McRent campers and they too were very easy to deal with. The camper was clean and in good condition and the quality linen and bedding was provided.
Reviewed over 1 year ago
Customer
Kia ora Felicity. Thanks for the great review. Wonderful to hear that you enjoyed your NZ adventure.
Sarah
Representative
4.5/5
Sunrise Holiday est une entreprise avant tout humaine et attentive a vos besoins, j'ai été très bien accompagne par Sarah et toute l'équipe de Sunrise, pour ce long voyage de la France a Chrichurch en
NZD .
toute ma confiance et ma satisfaction suite a ce beau voyage.
merci .
Reviewed over 1 year ago and experienced in March 2023
Customer
Merci Pierre! So pleased to hear that you had a wonderful South Island adventure.
Sarah
Representative
5.0/5
Cy and Sarah are very professionnal people With a high sense of customer service.
They know perfectly How to help you and are very reactive when you have a question, we recommand to explore NZ With this guys ;-)
Reviewed over 1 year ago
Customer
Thank you for your kind review Marion. We are so happy that you enjoyed your time in New Zealand. Hopefully we see you back again one day!
Sarah
Representative
5.0/5
We rented a 6 beth motorhome over a two month period with Sunrise Holidays and couldn't have asked for a better partner.
Not only was the price and communication fantastic, Cy also took a couple of hours to give us all his insights about New Zealand in various calls. So we had a perfect plan before departure and could fully concentrate on family and adventure. When we visit New Zealand one more time, we will definitely book through Sunrise Holidays again!
Reviewed almost 2 years ago
Customer
Kia ora Lulu, We are so happy you enjoyed your time in New Zealand! I bet it was a holiday your family will remember for years!
Sarah
Representative
5.0/5
Sunrise Holidays were the reason that we were able to have the best family holiday we have ever had!
Sunrise were they are quick to respond and the motorhome provided was excellent. What we really liked was how they offered a personalised Zoom meeting with Cy who has an excellent knowledge and experience of all things NZ! Once we let Cy know what type of holiday we were after he took us through heaps of awesome options and advice. This absolutely meant we experienced things that we would have missed out on and avoided tourist traps giving us a more authentic experience. From the best walks, itineraries, waterfalls, glow worms, campsites (free & paid), which supermarkets were best for what and how to tackle the South Island no matter what the weather, Cy's advice was invaluable and gave us the best chance to have a unique excellent NZ family experience. I would absolutely recommend Sunrise Holidays to make sure you get the most out of your NZ motorhome holiday. We had the best family holiday due to their help and when we come back we will book with them again.
Reviewed about 2 years ago and experienced in September 2022
Customer
Thank you so much for your review Fraser & Kat. We are so pleased that you got so much out of your New Zealand holiday. We'd love to have you back again with us :)
Sarah
Representative
5.0/5
What a brilliant campervan holiday we had with Sunrise!
All the mod-cons to satisfy two teenage girls, and plenty of spectacular scenery and outdoor adventure to please the grown ups. Booking and pick-up was super easy with great communication and instructions. Sarah was friendly and helpful in answering our questions getting us set up. The van was well equiped, really easy to drive, and very comfortable for a family of 4. We had a wonderful few days exploring some new corners of our region that we hadn’t visited before. Breakfast at Cable Bay Beach was a highlight, and a beachfront spot at at Elaine Bay campground - stunning! We loved being in beautiful wild places with the reassurance of a comfy bed, a great little bathroom, and a well equipped kitchen all ready to go. I would highly recommend a Sunrise camper any day.
Reviewed over 2 years ago and experienced in April 2022
Customer
Thanks Sky!
Breakfast at Cable Bay sounds like a dream
Sarah
Representative
5.0/5
Wow, what an awesome Sunrise Holidays campervan experience we had.
The booking, organization and pickup was easy, the van spotlessly clean and well equipped. Everything was taken care of and easy and that isn’t always the case with holiday bookings! We spent four days touring the top of the South Island and loved every minute. The extra Deep Nature info app with all the best kept nature secrets was fantastic, where to freedom camp, the best “off the beaten track” walks and experiences and photo opportunities - a fantastic bonus with Sunrise Holidays. If you want an effortless campervanning holiday, Sunrise must be your first choice. We will definitely be booking with them again.
Reviewed over 2 years ago and experienced in April 2022
Customer
Thank you Mike & Megan. Glad you enjoyed your wee getaway!
Sarah
Representative
5.0/5
My friend and I lived in our Sunrise camper for 5 weeks and we couldn't have asked for a better company to rent with or vehicle to hire.
At first we weren't sure whether to book with Sunrise as they are a little more expensive than some of the other larger campervan companies. We are so glad we did! The team were always on hand to answer any questions we had prior to the trip and throughout. There were no hidden fees and our camper was so well looked after it felt brand new! We also loved the fact we could cook a full dinner in our mini oven, shower and charge everything we needed in the most beautiful remote locations for days on end. We talked to many campers whilst away and majority had trouble freedom camping for more than a night due to having to charge their vehicle. Ours charged via the solar so we were good to go for days! Just one of the perks of hiring with Sunriseholidays! We certainly wouldn't want to hire from any other campervan company in the future after such a wonderful experience this time. We both can't wait for our next Sunrise Holiday!
Reviewed almost 4 years ago and experienced in October 2020
Customer
5.0/5
Sunrise Holiday provided excellent service.
The camper van was clean and tidy and equipped with everything we needed for our 2 week holiday.
Lots of fun and we would definitely hire a camper from Sunrise Holidays again.
Thank You!
Reviewed about 4 years ago
Customer
5.0/5
They are very nice and I would like to thank for their assistance and patience reply.
I will rent a camper van from Sunrise Holidays next travel! We had a great journey because we rent a wonderful camper van.
Reviewed about 4 years ago
Customer
Hi Shih-Ting,
Thanks so much for you wonderful review. I'm so pleased you enjoyed your time in "Ken"! Looking forward to hearing from you about your next trip. :) - Sarah
Sunrise
Representative
5.0/5
The best campervan company in NZ!
We were extremely happy when we found sunrise holidays, a real family business with great values and energy.
Huge difference in service in comparison to the big companies, truly creating a wonderful campervan experience from start to finish the whole team is super helpful and they have a fantastic fleet of awesome and incredibly well equipped. Even having a lovely oven which we managed to bake bread and flapjack ;)
We had the amazing piwakawaka 669 (Henry) and was perfect for us (couple) to have the most amazing trip around NZ.
As others have mentioned the edition of the solar charger and the driving the leisure batteries stay very well charged and allow you to spends weeks/days freedom camping no need to ‘hook up’.
Extremely comfy to driving so the 8000km we did was no problem!
Wether it’s a Long weekend away or big NZ tour I would defo choose sunrise holidays again and can highly recommend them to anyone else for sure!
Thanks everyone at sunrise for making or NZ trip totally unique & unforgettable.
Reviewed about 4 years ago and experienced in June 2020
Customer
Hi Ash & Pepa,
So great to hear from you, and thank you for the wonderful review. I hope you are both well and can look back with fond memories of your time in NZ.
Hope to have you back oneday - Sarah :)
Sunrise
Representative
5.0/5
I lived in "Helen" for a month and she was more than a home away from home.
The Sunrise team were superb from the start. I had to replace a flat tyre in Whangarei and Sarah and the Sunrise crew couldn't have made it easier for me. That single flat tyre was the only issue I had throughout the entire month, and the crew of Sunrise were so attentive the whole thing was sorted out in less than an hour. And I didn't have to bear the cost of replacement. Not only that, when the mechanic suggested replacing both rear tyres, Sunrise didn't flinch at all and willingly authorised the transaction. It really made me feel that safety was a priority for them.
Not only was the vehicle excellent, such a pleasure to drive, and a wonderful temporary home with every convenience provided, but the Sunrise crew are awesome.
Many thanks to Sarah, Danny, and Eddie.
Reviewed about 4 years ago and experienced in June 2020
Customer
Thanks so much for your review Josephine. I'm glad Helen was a nice home for you during your extra time in NZ. Glad you made it home safely as well! Hopefully we'll see you back with us one day after all this Covid madness is over. - All the best and stay well - Sarah
Sunrise
Representative
5.0/5
Don’t hesitate, don’t search further, we experimented twice and sincerely this is THE Company to choose for renting campervan.
Having experimented twice we highly recommend them.
The service from Sunrise was each time invaluable. Communication and support were excellent.
Amazingly friendly and helpful people.
We booked a super equipped and very well thought out van with them over 2,5 months and it was absolutely perfect in every way. We were so happy and satisfied that we booked again with them some years later when we came again in NZ. Again wonderful.
Don’t be afraid that it is a small Company, on the contrary they will give you more and with same security as biggest ones anyway. They really provided to us, flexibility, reactivity, full services, close to us, welcoming, listening to us, safety and security with presence all along our journey, immediately ready to help if we need some and they give plenty of information, very good advises and tips.
We have lived that Sarah, Cy and all the team do their best to really give their customers a wonderful experience. They know New-Zealand in depth. They helped us build a very interesting personalized stay and above all you feel safe with them. Even in 2020 when Covid lockdown arrived, they have proven to be very proactive, reactive and helpful, finding accurate solution for each of their customer, they took care of each of us ; exceptional!
First time we came to New-Zealand, we booked with a big Company. Totally different! Communication, lack of proximity, comfort details are missing etc… While with Sunrise it is like a family and they pay attention to our comfort with thoroughly thoughtful details. So that we felt good, safe and comfortable.
In a word, book with them, you will not be disappointed, they have huge experience and service, we were extremely satisfied traveling with them and we highly recommend them warmly and sincerely.
Karine and Guy COUSTEIX
Reviewed about 4 years ago
Customer
Thanks Guy & Karine,
I'm pleased you were happy and safe in Colin during lockdown. What a strange experience of NZ you had! - Sarah
Sunrise
Representative
5.0/5
I can highly recommend Sunrise Holidays to anyone.
Excellent service from the beginning to drop off and all of them were really helpful! We enjoyed our South Island trip in our camper "Don". The camper was clean, high quality and modern. Its a bonus that these campers do not have any stickers on the outside. Happy to travel anytime with you guys again!
Reviewed over 4 years ago
Customer
Thanks for the review Lena! I'm glad 'Don' treated you well!
Sunrise
Representative
5.0/5
We had such a good time, high quality vechlie, high quality service, everything was perfect
Reviewed over 4 years ago
Customer
Thanks for the review! I'm pleased you enjoyed your trip :) - Sarah
Sunrise
Representative
5.0/5
Sarah and Nathan from Sunrise Holidays were always friendly and most helpful with all our questions.
The campervan was clean, the price was good and we never had any problems with our campervan. As it was our first time with a campervan everything was explained to us very well. Pick up and drop off was easy and without any problems. Even when we couldnt fly home and were stuck in New Zealand and got a little stressed cos of the lockdown Sarah and Nathan found a great solution for us and were always kind and supportive. Sarah always answered our questions within minutes. We can only recomment Sunrise Holidays. Its a smaller company where the person counts, not profit. We wish them all the best.
Reviewed over 4 years ago and experienced in March 2020
Customer
Thanks Tina & Florian for your lovely review. It's crazy times for us all, and I'm so pleased that you got home safely eventually. Stay well and hopefully we'll see you back in NZ again! - Sarah :)
Sunrise
Representative
5.0/5
My family of 4 (kids age 6,8) spent seven weeks in "Don" on the South Island and we were beyond impressed with Sunrise Holidays.
The service we received was so much better then we would have gotten from one of the big companies. A few highlights of the rig was that it wasn't covered in stickers so you didn't stick out like a sore thumb. The second was how great the Sunrise team was, we encountered a mechanic problem about midway through the trip. The team bent over backwards to get everything made right and us back on the road. We totally understand that stuff happens and breaks when your house moves down the road so the important part is how the company handles. Stop looking, these are the people to hire/rent from.
Reviewed over 4 years ago and experienced in February 2020
Customer
Hi Andi, thanks so much for the wonderful review. I'm so pleased you enjoyed your time in Don. I hope you are safe and well and life gets back to normal for you soon. We'd love to see you back in NZ oneday! - Sarah :)
Sunrise
Representative
5.0/5
I cannot recommend this company more.
Starting from the booking phase to the final handover (after 2 extensions and then having to leave early due to Covid 19) they were accessible, responsive and the customer service was excellent. Everything we needed was included in the price , including tolls, there are no hidden gotchas. As an example of the service, our Sat Nav (GPS) developed a fault. After one email to the fabulous Sarah we were able to collect a replacement in the next town that had already been paid for. We had to leave early as per the above but we intend to return and we will only be looking at one company for a van. Do visit the Koha experience and swim in the river, it is a beautiful spot in a wonderful part of the country.
Adrian and Beth (UK)
Reviewed over 4 years ago
Customer
Hi Adrian & Beth! Glad to hear that you made it back home safe and sound.
Thanks for your lovely review, and I hope the last few weeks of your trip weren't too stressful. Can't wait to see you back in NZ! - Sarah
Sunrise
Representative