thank u amy at akl airport scotties for providing an outstanding service, clean car and great customer service, fast.

will be using u again.Mo & Mel

Reviewed over 1 year ago

That was the easiest car rental I have ever had.

The car was ideal and the value for money was excellent. Thanks we would happily recommend Scottie’s to others

Reviewed over 2 years ago

Appalling presentation of Nissan Sudan that I picked up on 8th,March 2022.

Ripped seats, filthy stains on the seats, high kilometres and only quarter of a tank of petrol on pick up. Who do these cheap people think they are to have the nerve to rent out cars in this low standard to customers?

Had a near miss tonight because headlights weren't working. Road rage incident as a result. Stressful and awful.

Scotties Car Rentals are crooks in my opinion. Laying a formal complaint to all authorities I can find.

Reviewed over 3 years ago

I strongly recommend to stay away from Scotties: Good price came with a hefty price tag for gas for me (16l / 100 km!) for a badly maintained old, small car.

Please note, I tried to contacted them directly, but no response, hence the warning.

Step by Step:

I picked up a gold Nissan Tiida on a Saturday morning in February. Car was pretty worn down and old like all cards on their lot that day. Short overview: Mileage over 150.000km, cuts in the seats and scratches all over. But I was assured the car had just passed official inspection. As I don't mind old cars, I went my way. After half a day I realized that the smell was permanent and the car moved to the left whenever I let the wheel go for a split second. Then the door seal came off. I called and went back to Christchurch the next day to pick up a replacement.

After much apologies I received another Nissan Tiida, with similar scratches, mileage over 150.000km and "optimizable" tires (btw their cars only speak Japanese, because they are direct imports). When I asked about the inferior condition of the cars, I was told "you booked a cheap car". I did not want to argue that cheap and small does not equal crappy and small, because the car seemed old but alright and I finally wanted to leave town. The woman assured me she test drove it herself.

Fast forward a few days. Found a few broken things, but nothing major. BUT: I realized the car was using a lot of gas. Instead of the usual 8-9l I ended up with AN AVERAGE OF 16L/100km. For a Nissan TIIDA. For a 2.000 km/10 day trip this equaled in roughly another 350-400NZD for gas.

The rental price was cheap though.

Reviewed over 3 years ago and experienced in February 2020

I had an Awesome Customer Service at Scotties.

Shabir was very helpful in guiding meand kept me updated via text msges. Thank you Shabir and Scotties Car Rentals for your excellent service. I would definitely recommend Scotties to anyone looking to get a rental car.

Reviewed over 3 years ago and experienced in May 2019

First off we land at the airport in Aukland and cant find their kiosk anywhere.

I ask customer service, and I tell them I booked with Scotties and they laughed at me. We had just arrived on a marathon trip from Canada with two small children, and found out that we were after hours and no one was at the offsite office. We had to go through an online form to get our car, none of this information was relayed to us prior to landing. Through the online form you have to submit a copy of your drivers license except it would not accept the format of the photo. We went back and forth with someone on the phone long distance. Anyways the worst part was that after its all said and done, I find a charge from scotties for 500 NZ on my credit card, even though it was all paid for through air miles. I figure it was a deposit and would be refunded, that was in November 2018, we are now at April 2019 and still it has not been resovled!!! I go back and forth through emails with them (since I can't seem to find a number that will accept international calls) then they just stop responding. I start emailing back and forth again and they forward it to someone else, then crickets again.

Its a joke stay away!! Your better off paying full price at a legitimate rental company.

Reviewed over 3 years ago and experienced in October 2018

Again great Service, I am a frequent renter and been alway very satisfy with the service and Backpacker car.

Reviewed over 3 years ago and experienced in January 2019

I collected my car from Christchurch airport.

I was picked up at the terminal way quicker than any other rental company I have used before and taken to the Scotties depot where the paperwork and handover was very quick and easy. It was Anneka who collected me at the terminal and did all the paperwork and handover--- she could not have been nicer and is a great ambassador for Scotties.

It was equally quick and easy to return the car at Auckland airport. The car was an older model which is to be expected from a low-price rental company, but it ran like a dream and everything worked like new for the 1000km I covered.

This was my first experience of using Scotties, but I would definitely be happy to use them again and recommend them to friends

Reviewed over 3 years ago and experienced in February 2019

Staff very helpful and friendly.

Car clean and reliable and very reasonably priced. Will certainly use Scotties again in future travels.

Reviewed over 3 years ago and experienced in February 2019