Feature | Value | Info |
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Organisation |
Pegasus Rental CarsCommercial organisation |
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Location |
North Island ▷ Auckland Region ▷ Auckland |
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Categories |
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Business Times |
Opening hours vary between branches. |
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Directions To Coordinates |
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Directions Auckland Office |
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Directions Queenstown Township Office |
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Directions Napier Office |
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Directions New Plymouth Office |
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Directions Auckland Office |
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Directions Taupo Office |
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Directions Dunedin Office |
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Directions Dunedin Office |
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Directions Wellington Office |
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Directions Dunedin Office |
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Directions Whanganui Office |
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Directions Christchurch Office |
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Directions Nelson Office |
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Coordinates |
Feature | Value | Info |
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Payment Requirement |
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Payment RequirementIs there a cost for this experience or is it free? Paid access/participation The experience costs money to access or take part in. |
Average Vehicle Age |
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Average Vehicle AgeHow old on average are most of the vehicles? 4 years old |
Rental Car Styles |
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Rental Car StyleWhat are the styles of rental car that can be provided? Small Car A small car sacrifices space for ease of driving, manoeuvrability and economy. Large Car A large car provides a powerful and comfortable driving experience while still offering decent luggage space. Station Wagon A station wagon is a car with a large rear storage area while still offering an excellent all-round driving experience. 4WD / SUV A SUV or 4WD is a large vehicle ideal for towing loads and provides great handled on rough roads. Van / People Mover A van / people mover provides the seats and space for a group of people. |
Minimum Driver Age |
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Minimum Driver AgeHow old (at least) must the driver of the rental vehicle be at the time of hire? 18 years and older The driver of the rental vehicle must be at least 18 years old at the time of hire. |
Used Pegasus Wellington.
Good Service, Dependable.
Great team at Auckland Airport.
So easy to deal with.
Really good company.
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 56 |
|
65% |
9/10 | 9 |
|
10% |
8/10 | 5 |
|
6% |
7/10 | 2 |
|
2% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
1% |
4/10 | 0 |
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0% |
3/10 | 2 |
|
2% |
2/10 | 0 |
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0% |
1/10 | 11 |
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13% |
5.0/5
Great service, excellent options for rentals all at outstanding prices.
I extended my loan period and it was completed within minutes. Always use Pegasus when visiting Dunedin.
Reviewed about 1 year ago
Customer
1.5/5
The man at branch 280 Great South Rd, Auckland started off helping me but once he realised I called the wrong branch, he started shouting.
He said, "you called the wrong branch, call the right branch" and he hung up.
How rude!
I was upset so called him back but he just said, "I'm serving 3 other customers" and hung up again.
Very poor telephone technique.
Reviewed over 1 year ago
Customer
5.0/5
Rented a mid-size car from Pegasus rentals in Nelson.
Can't praise them enough. The price was excellent, the car was spotless and drove really well, the service was fast and extremely accommodating.
Would highly recommend these guys!
Reviewed about 3 years ago
Customer
4.0/5
Picked up from the airport quickly, car was fantastic, staff were brilliant and we paid an amazing price
Reviewed almost 4 years ago
Customer
5.0/5
The Manager assured me that everthing would be okay when I rang him regarding the pickup time and emails were confirmed and as promised we were picked up immediately from the airport at Christchurch.
He was very organised in sorting out the paperwork with me in case of accidents or breakdowns and any queries we might have, numbers to contact him if we had a problem. Explained everything about the car in case we were unsure. The car was clean and tidy. They were very friendly, polite and professional in how they handled their business. We were very happy with Pegasus and would use them again and recommend Pegaus to our friends.
Reviewed over 4 years ago
Customer
5.0/5
I have been renting cars through Pegasus Auckland Airport for a number of years now and have found them an excellent company.
Reliable cars and really nice staff. I would recommend them to anyone. Tried a number of rentals around Auckland and Pegasus were by far the best. Thankyou.
Reviewed over 5 years ago
Customer
Thanks Dianne, we very much appreciate your review and your ongoing loyalty. We look forward to seeing you again soon!
Pegasus Head Office
Representative
5.0/5
We had a rental car from Sarah who runs Pegasus in Nelson, Sarah collected us from the bus station took us out to her base and provided us with a car.
We accidentally arrived a day early ! and this did not faze her at all. We will certainly use her service again
Reviewed over 5 years ago
Customer
Fantastic, so pleased Sarah looked after you well, and we look forward to seeing you again soon! Thank you for your review, it is much appreciated.
Pegasus Head Office
Representative
4.5/5
Great rental cars if you don't mind a car that is a bit older.
Only paid $20NZ per day. Car air con did smell a bit stale though. Apart from that had no trouble with it - a small stationwagon; had done 140K kms but it ran well. We did lose a hub cap on a windy road and Pegasus only charged us $25 to replace it - could not complain. Would use them again. Bargain.
Reviewed almost 6 years ago
Customer
Hi Amanda
Thank you for taking time to review us.
Looking forward to seeing you again soon.
Graham Gilbert
Representative
5.0/5
So easy to deal with.
Using them again in Feb 2020, Auckland airport pickup. Leigh was so easy to deal with when I had to change my reservation.
Reviewed about 5 years ago and experienced in June 2017
Customer
5.0/5
We rented a car for 2 days in Taupo and I can't complain about anything!
Good service! Nice car, small and simple but really good in driving! Cheap! Really nice staff, gave us a ride to our busstation after we gave the car back!!!
Reviewed almost 11 years ago
Customer
Hi Sabbsilein, we appreciate your feedback and glad you enjoyed our service. See you again at one of our branches!
Many thanks,
The Team at Pegasus Rental Cars
Pegasus Head Office
Representative
5.0/5
Great service, excellent options for rentals all at outstanding prices.
I extended my loan period and it was completed within minutes. Always use Pegasus when visiting Dunedin.
Reviewed about 1 year ago
Customer
1.5/5
The man at branch 280 Great South Rd, Auckland started off helping me but once he realised I called the wrong branch, he started shouting.
He said, "you called the wrong branch, call the right branch" and he hung up.
How rude!
I was upset so called him back but he just said, "I'm serving 3 other customers" and hung up again.
Very poor telephone technique.
Reviewed over 1 year ago
Customer
0.5/5
It would be handy if you replied to enquiries, I've emailed your Queenstown depot twice regarding a booking and they haven't bothered replying.
Lost booking now I've gone elsewhere!
Reviewed about 2 years ago
Customer
0.5/5
Our flight arrived after close so we given instructions on how to collect the vehicle Park N Fly.
34 day hire ex Auckland
The chap at the desk grunted "ID" handed me an envelope an said your car is out there in that direction as if I was a hinderance to his afternoon 30 minutes later I found the vehicle and was able to start our holiday. I was not asked for any contact phone number as my Australian mobile did not roam and I purchased a NZ sim card for the trip. Fast forward to the end of the I must say a trouble free trip & drop off of the vehicle I was a day late but it was an honest mistake and was greeted with "Oh you are dropping of the day late vehicle" to which I promptly admitted was my fault and apologized. We were ushered away quickly to our accommodation that service was fantastic and the gent driving us was very friendly and helpful only 5 minutes away and by the time we got to our accommodation I received the new charge for the extra day that I offered to pay for at the counter but was told no we will charge the card on file…and also a “Smoking in vehicle fee” I promptly contacted the office and was gruffly brushed off and was told that several staff “out the back” had smelled smoke in the car. I feel as though they got rid of me so they could charge the fee. I am 58 years of age I have never smoked in my life my wife is a smoker but has never even smoked in our home or any cars that we have owned. I said the lady on the phone that they saw my wife get out of the vehicle when we arrived and lit a cigarette as she had not had a smoke since we left Tauranga that morning why would she smoke in the car when there is a decal on the dash. I have hired vehicles from Pegasus several time over the years due to the staff and service being fantastic but I do feel that in this hire I will no longer be a client and will definitely be advising all my travelling friends & family to steer clear if this is what they call customer service!
Reviewed over 2 years ago
Customer
5.0/5
Rented a mid-size car from Pegasus rentals in Nelson.
Can't praise them enough. The price was excellent, the car was spotless and drove really well, the service was fast and extremely accommodating.
Would highly recommend these guys!
Reviewed about 3 years ago
Customer
4.0/5
Picked up from the airport quickly, car was fantastic, staff were brilliant and we paid an amazing price
Reviewed almost 4 years ago
Customer
0.5/5
Pegasus car rentals in Queenstown and Christchurch trade as a cheap option but in fact they are more expensive and the cars are ancient Japanese throw aways that have seen better days .
Ours lacked power, radio and controls were in Chinese, and there was no USB or bluetooth . They were barely roadworthy. The office has no sign and it strikes me as a very dodgy operastion
Reviewed over 4 years ago
Customer
5.0/5
The Manager assured me that everthing would be okay when I rang him regarding the pickup time and emails were confirmed and as promised we were picked up immediately from the airport at Christchurch.
He was very organised in sorting out the paperwork with me in case of accidents or breakdowns and any queries we might have, numbers to contact him if we had a problem. Explained everything about the car in case we were unsure. The car was clean and tidy. They were very friendly, polite and professional in how they handled their business. We were very happy with Pegasus and would use them again and recommend Pegaus to our friends.
Reviewed over 4 years ago
Customer
5.0/5
So easy to deal with.
Using them again in Feb 2020, Auckland airport pickup. Leigh was so easy to deal with when I had to change my reservation.
Reviewed about 5 years ago and experienced in June 2017
Customer
5.0/5
I have been renting cars through Pegasus Auckland Airport for a number of years now and have found them an excellent company.
Reliable cars and really nice staff. I would recommend them to anyone. Tried a number of rentals around Auckland and Pegasus were by far the best. Thankyou.
Reviewed over 5 years ago
Customer
Thanks Dianne, we very much appreciate your review and your ongoing loyalty. We look forward to seeing you again soon!
Pegasus Head Office
Representative
5.0/5
We had a rental car from Sarah who runs Pegasus in Nelson, Sarah collected us from the bus station took us out to her base and provided us with a car.
We accidentally arrived a day early ! and this did not faze her at all. We will certainly use her service again
Reviewed over 5 years ago
Customer
Fantastic, so pleased Sarah looked after you well, and we look forward to seeing you again soon! Thank you for your review, it is much appreciated.
Pegasus Head Office
Representative
4.5/5
Great rental cars if you don't mind a car that is a bit older.
Only paid $20NZ per day. Car air con did smell a bit stale though. Apart from that had no trouble with it - a small stationwagon; had done 140K kms but it ran well. We did lose a hub cap on a windy road and Pegasus only charged us $25 to replace it - could not complain. Would use them again. Bargain.
Reviewed almost 6 years ago
Customer
Hi Amanda
Thank you for taking time to review us.
Looking forward to seeing you again soon.
Graham Gilbert
Representative
5.0/5
Really good company.
I drove a relocation car from Queenstown to Nelson , the car run perfectly , it was free and when I was to drop the car one of the manager of the company put money for fill the petrol deposit. Awesome!!! Thanks Pegasus!!!!
Reviewed over 6 years ago
Customer
Hi Sergio,
Many thanks for your review Sergio! We're glad you enjoyed our service and hope to see you again at one of our branches very soon!
Much appreciated
Pegasus Head Office
Representative
5.0/5
Fantastic service from booking in Oz to returning the car after my holiday in NZ.
Thank-you Sarah for picking me up from the airport and returning me at the end. Great car, did a lot of kms, didnt miss a beat. Will definitely recommend to friends and family.
Reviewed over 6 years ago
Customer
Hi Tracey,
Many thanks for your review! We're glad you enjoyed our service and hope to see you again on this side of the ditch!
Much appreciated
Pegasus Head Office
Representative
5.0/5
My family & I used Pegasus Rental Cars for the first time last month and I would highly recommend to anyone needing a rental vehicle.
The service was friendly & courteous and the vehicle was immaculate. Thank you Sarah for providing my family and I with such a positive experience and warm experience. Will use again!
Reviewed over 6 years ago
Customer
Hi Darcy,
Thank you so much and we're glad that you continue to enjoy our service. At Pegasus we endeavour to provide great service and value for money on our rental vehicles. See you again at one of our branches!
Much appreciated
Pegasus Head Office
Representative