Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

478 Valid Reviews

The Maui Motorhomes experience has a total of 489 reviews. There are 478 valid reviews that are included when calculating the ranking score and 11 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 478 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 27
6%

71.65% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.65% and is based on 478 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 478 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

68.90%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Lidia 1/10 46 days 53%
bawe 1/10 291 days 50%
Francis 6/10 443 days 100%
Chris Leigh 7/10 1234 days 30%
PHILIP SMITH 2/10 1752 days 3%
Luis Frutuoso 9/10 1752 days 7%
James Layton 5/10 1752 days 5%
Annie Hogan 1/10 1752 days 3%
David Hughes 8/10 1781 days 7%
Martin Gregory 8/10 1812 days 6%
Menna Hulme 10/10 1812 days 7%
Davinia Hart 1/10 1873 days 3%
Gerhard 1/10 1873 days 3%
Paul Mullooly 7/10 1904 days 6%
sekul 1/10 1904 days 3%
William Robinson 10/10 1934 days 6%
Yujing Mark Jiang 10/10 1996 days 6%
Yujing Mark Jiang 10/10 1996 days 6%
Jason Dart 10/10 1996 days 6%
Julian Armitage 8/10 2026 days 6%
Richard Albright 10/10 2026 days 6%
Niclas Rudslatt 8/10 2087 days 6%
Glenda Patchett 10/10 2087 days 6%
JM 1/10 2087 days 2%
Ruth Hao 10/10 2118 days 6%
Kennert Karlsson 9/10 2118 days 6%
Ian Adair 8/10 2118 days 6%
Ronald 1/10 2118 days 2%
Wes 1/10 2118 days 2%
Juliana Mizumoto Akaishi 9/10 2146 days 6%
Reinhard Jahn 7/10 2146 days 5%
Gaudenz Schnell 10/10 2146 days 6%
Ronald 1/10 2146 days 2%
Ruth Tallis 4/10 2146 days 4%
Nick Harris 9/10 2177 days 6%
Darryl Ross 6/10 2177 days 5%
Cynthia Goodchild 10/10 2177 days 6%
jan elburg 10/10 2177 days 6%
Debra Alcock 9/10 2177 days 6%
Nina 7/10 2177 days 5%
Robert Burrichter 9/10 2208 days 5%
Tim Carter 3/10 2208 days 3%
Jan Helps 9/10 2208 days 5%
Jessica Millar 9/10 2238 days 5%
Annie Fan 5/10 2238 days 4%
bill woodruff 8/10 2269 days 5%
Linda Deans 6/10 2269 days 5%
Sarah Davies 8/10 2269 days 5%
Felipe Penaloza 10/10 2299 days 5%
Sue Ternen 7/10 2299 days 5%
Corrine Gough 9/10 2299 days 5%
Paul McCarthy 8/10 2299 days 5%
angela pang 8/10 2330 days 5%
Jumat Omar 9/10 2361 days 5%
Vania Yesica 9/10 2361 days 5%
Johanna Lee 8/10 2391 days 5%
Luke Smith 9/10 2452 days 5%
Gabe J 3/10 2452 days 3%
Kerry Mouat 10/10 2452 days 5%
Josh 1/10 2452 days 2%
Schlag-Schöffel 1/10 2452 days 2%
Stefan Eberle 9/10 2483 days 5%
Jan Dr. de Graaf 2/10 2483 days 2%
Susan Street 2/10 2511 days 2%
Brandon Chik 7/10 2542 days 4%
Mary Palacios 3/10 2542 days 3%
Amjad Ali 10/10 2542 days 5%
Peter Seager 2/10 2542 days 2%
ann Day 5/10 2573 days 4%
MPB 1/10 2573 days 2%
Danny van Meel 9/10 2611 days 4%
Kelvin Carlson 9/10 2634 days 4%
Lesley Bonell 8/10 2664 days 4%
Yung Hsiang Yang 9/10 2695 days 4%
Grant Pura 8/10 2695 days 4%
GAIL MOORE 10/10 2695 days 4%
Marcio Costa 9/10 2726 days 4%
Jonathan Phua 8/10 2756 days 4%
Brett King 8/10 2787 days 4%
Pablo Pruneda 8/10 2787 days 4%
Matt French 10/10 2817 days 4%
Thilo herrmann 10/10 2829 days 4%
Sylvie Meganck 8/10 2837 days 4%
Alexander Emmerich 7/10 2848 days 4%
Philip Busd 6/10 2853 days 3%
Remy and Rebecca Mans 8/10 2854 days 4%
Fredrik Lundberg 6/10 2859 days 3%
Morten 9/10 2876 days 4%
Peter Armstrong 8/10 2876 days 4%
Beth Davies 1/10 2876 days 2%
Dorthe Soeholm 7/10 2878 days 4%
Fabian Probst 7/10 2881 days 4%
David Horley 9/10 2893 days 4%
Deborah Main 8/10 2894 days 4%
Bernd Giermann 7/10 2898 days 4%
Susan Dorey 9/10 2907 days 4%
Bram de Ruiter 8/10 2907 days 4%
Frank Bianco 7/10 2907 days 3%
Caroline Smith 10/10 2907 days 4%
Susanne Meinen 7/10 2907 days 3%
Laurentius Emmelmann 7/10 2907 days 3%
Yvonne Vale 1/10 2907 days 2%
Pui Ling Lee 9/10 2907 days 4%
Jonathan Verschuuren 8/10 2923 days 4%
Patricia 8/10 2934 days 4%
Alex 8/10 2934 days 4%
Malcolm Boekhoff 9/10 2938 days 4%
Virginie Turcotte 9/10 2938 days 4%
Patrick 8/10 2939 days 4%
Sabine 8/10 2939 days 4%
Louis Nilsson 6/10 2944 days 3%
Flo 8/10 2946 days 4%
Carlos Ligero 10/10 2968 days 4%
Maire O'Grady 8/10 2975 days 4%
Ken Evans 9/10 2983 days 4%
Will Pyle 9/10 2985 days 4%
shida sahlan 8/10 3029 days 3%
David Johnston 4/10 3029 days 2%
Chelzea Warwick 9/10 3060 days 3%
Jos W 7/10 3091 days 3%
shelley smith 9/10 3091 days 3%
Beatrice and Cyrill 7/10 3142 days 3%
Carl_Larsen 10/10 3152 days 3%
Karen Jones 6/10 3182 days 3%
Rob Barker 9/10 3182 days 3%
Wilfried Heer 1/10 3213 days 1%
Flo Egger 4/10 3224 days 2%
Steve J 8/10 3240 days 3%
anibal micillo 8/10 3242 days 3%
Pernille and Flemming 8/10 3260 days 3%
Green Celery 1/10 3273 days 1%
Olaf Gaeth 4/10 3273 days 2%
Peter Marshall 9/10 3304 days 3%
Peter Williams 7/10 3319 days 3%
Jacqui Robinson 10/10 3365 days 3%
Asrul Alias 9/10 3365 days 3%
Barry Arnold 1/10 3607 days 1%
Laura Metz 6/10 3957 days 1%
Hubertus Thost 6/10 3957 days 1%
Libby 8/10 3965 days 1%
Andreas Zapke 7/10 4000 days 1%
Simone Pickert 8/10 4001 days 1%
VSQ 10/10 4003 days 1%
Renan Sasaki 10/10 4095 days 1%
Laurel Smith 1/10 4095 days 0%
Glen Cooper 2/10 4125 days 0%
Ron Stenhouse 4/10 4278 days 0%
Elizabeth Stenhouse 4/10 4278 days 0%
Steen Rausmussen 9/10 4307 days 0%
Michael Nolan 5/10 4309 days 0%
Frederick Dean 8/10 4309 days 0%
Helen Dean 5/10 4309 days 0%
Dave Mertzig 8/10 4309 days 0%
Michael Walker 10/10 4311 days 0%
Lorraine Walker 9/10 4311 days 0%
Engelstatter 7/10 4312 days 0%
Joey Mertzig 7/10 4326 days 0%
Davebr8e 1/10 4368 days 0%
Nadine 7/10 4381 days 1%
Wertra 7/10 4382 days 1%
Steve Douthwaite 8/10 4388 days 1%
John 8/10 4392 days 1%
Edith and Robert Newton 8/10 4399 days 1%
Reinhard Stahl 8/10 4404 days 1%
Reinhard Stahl 8/10 4404 days 1%
Peter Harden 7/10 4404 days 1%
Henzen 7/10 4408 days 1%
Verest 5/10 4415 days 1%
maureenb 9/10 4643 days 1%
Jonathan Tuthill 10/10 4659 days 1%
Birds Tubbs 7/10 4659 days 1%
Peter Kent 9/10 4661 days 1%
Sally Gordie 8/10 4661 days 1%
Ian Douglas 7/10 4661 days 1%
James Huntzinger 8/10 4665 days 1%
Rien 8/10 4666 days 1%
Carole Carter 8/10 4666 days 1%
Helmut Schmid 10/10 4668 days 1%
Peter Hart 9/10 4671 days 1%
kikiflower 8/10 4674 days 1%
Fritschi 9/10 4676 days 1%
Lucy Duffy 7/10 4677 days 1%
Vlutters 8/10 4679 days 1%
Robert 8/10 4680 days 1%
Marilyn Melhuish 7/10 4683 days 1%
Graham Platt 9/10 4683 days 1%
Richard Harvey 7/10 4683 days 1%
Howell Davies 9/10 4683 days 1%
Richard & Jane 10/10 4683 days 1%
Mike & Jennie 9/10 4685 days 1%
Peter Field 9/10 4685 days 1%
Nico Schoots 8/10 4685 days 1%
Lyn Deavin 7/10 4686 days 1%
Ed & Katie Riches 6/10 4686 days 1%
R E Webb 5/10 4686 days 1%
Gerhard Schoenmeubeck 7/10 4686 days 1%
Rebecca Doehl 8/10 4687 days 1%
Paul & Sharon Sneller 9/10 4687 days 1%
Gillian MacLaren 7/10 4688 days 1%
Hans Oudenbroek 8/10 4688 days 1%
Re Wardlaw 7/10 4691 days 1%
Slangen 8/10 4696 days 1%
Heike 6/10 4698 days 1%
David Blundell 9/10 4698 days 1%
Des & Ann Bidwell 8/10 4698 days 1%
Corv V D Hof 8/10 4700 days 1%
Tom Connis 9/10 4702 days 1%
Janet 8/10 4703 days 1%
Barry Baily 6/10 4703 days 1%
Henriette Haugan 8/10 4716 days 1%
J Knol 6/10 4729 days 1%
arnie 6/10 4734 days 1%
Barsch, Arwed & Gertrud 10/10 4734 days 1%
Jo Delbrugge 8/10 4769 days 1%
Marc & Pauline 8/10 4771 days 1%
Paul 8/10 4772 days 1%
Ross Cooke 7/10 4772 days 1%
Gerard Crothers 7/10 4772 days 1%
Willem & Lilian 8/10 4774 days 1%
Ruth & Derrick 8/10 4778 days 1%
David & Audrey 7/10 4780 days 1%
Sarah Graham 10/10 4781 days 1%
Melanie Wood 8/10 4781 days 1%
R & M Willows 9/10 4782 days 1%
Peter Spooner 8/10 4782 days 1%
Warwick Ravell 9/10 4782 days 1%
Martin Potter 8/10 5007 days 1%
GenH 8/10 5009 days 1%
Aleksandra Gajacki 8/10 5010 days 1%
David Brown 10/10 5013 days 1%
Graham Greentree 4/10 5017 days 1%
Nick van de Belt 8/10 5017 days 1%
Iain Campbell 7/10 5018 days 1%
Eric & Liz McKean 8/10 5022 days 1%
Stefanie 9/10 5023 days 1%
Florian Miller 7/10 5023 days 1%
Phil Smith 9/10 5024 days 1%
Ian and Ailsa 6/10 5027 days 1%
Jansen 8/10 5027 days 1%
Siegfried Tuiel 9/10 5029 days 1%
bryfrance 10/10 5030 days 1%
Nick Tinnemeier 7/10 5030 days 1%
Ian & Phyllis 8/10 5032 days 1%
Tricia Goggin 9/10 5032 days 1%
Jim & Suzy Ducker 9/10 5033 days 1%
Nicola Shaw 10/10 5033 days 1%
Diane Johnston 9/10 5033 days 1%
Svea Sauter 8/10 5033 days 1%
Barry Barnes 8/10 5034 days 1%
Sandra Schulz 9/10 5034 days 1%
Kai Eppink 8/10 5038 days 1%
K Wallis 8/10 5039 days 1%
Gord Carnochan 8/10 5041 days 1%
John Gray 8/10 5041 days 1%
Waitson 8/10 5041 days 1%
Gillian Powell 8/10 5041 days 1%
Erin Dumbauld 8/10 5041 days 1%
Ross Salisbury 9/10 5042 days 1%
Kasten 4/10 5042 days 1%
David Emerick 9/10 5043 days 1%
Steve Pearce 7/10 5044 days 1%
Naomi Kosteaman 10/10 5044 days 1%
Ronald Lippett 4/10 5045 days 1%
Hartmut Tonner 6/10 5046 days 1%
Galamez 8/10 5047 days 1%
Jan Vlasblom 7/10 5048 days 1%
Bert Opdam 8/10 5050 days 1%
Leslie 7/10 5052 days 1%
John Brand 5/10 5054 days 1%
J Wells 2/10 5055 days 1%
Claire Hoyland 7/10 5055 days 1%
Darren Bruestle 7/10 5055 days 1%
Steve and Kay Unguran 9/10 5056 days 1%
Jane & Regis 7/10 5056 days 1%
Trevor Gibbins 8/10 5056 days 1%
Graham 7/10 5056 days 1%
Eva Stauderova 9/10 5059 days 1%
Horton Fawkes 8/10 5059 days 1%
Simon Vallis 9/10 5059 days 1%
Chris 8/10 5060 days 1%
Stevenson 8/10 5061 days 1%
Dave and Lin Mungham 5/10 5061 days 1%
Rossiter 8/10 5061 days 1%
Webster 5/10 5061 days 1%
Petersen 10/10 5061 days 1%
David Glover 10/10 5062 days 1%
Derek Woodward 8/10 5062 days 1%
Gerry Nichols 8/10 5063 days 1%
Mr & Mrs Winter 8/10 5063 days 1%
Jane Hancock 9/10 5063 days 1%
Iain Sutherland 10/10 5063 days 1%
T Chapman 9/10 5063 days 1%
Hee Min Kang 7/10 5065 days 1%
Sarah Ewing 9/10 5065 days 1%
Daniel Dubach 10/10 5068 days 1%
bates 5/10 5068 days 1%
Euros 4/10 5130 days 1%
Gunther 9/10 5318 days 1%
Haley & Jason 8/10 5337 days 1%
Chris & Rob 8/10 5337 days 1%
Kurt 8/10 5338 days 1%
Canuk 2/10 5344 days 1%
paulag 8/10 5344 days 1%
wilsoneng 10/10 5374 days 1%
June 6/10 5374 days 1%
Hans and Astrid 8/10 5382 days 1%
Bergemann 3/10 5391 days 1%
Brett & Tanille 10/10 5393 days 1%
Margo Alaska 8/10 5396 days 1%
Rob & Anne 7/10 5398 days 1%
Margaret O'Sullivan 9/10 5400 days 1%
Colin Daniels 7/10 5407 days 1%
Tony Killingray 7/10 5408 days 1%
Chris el capitan 7/10 5410 days 1%
Giaque 8/10 5411 days 1%
Willi Heinen 7/10 5413 days 1%
Peter Koeck 4/10 5414 days 1%
Sue Bennett 6/10 5415 days 1%
Christen Hans 6/10 5419 days 1%
margaret Klawitter 3/10 5426 days 1%
Tanja Titze 8/10 5426 days 1%
Silvia Kern 8/10 5427 days 1%
Bryan Keddie 7/10 5429 days 1%
Erik Hummelmose 4/10 5429 days 1%
Susan Hitchins 9/10 5429 days 1%
Thomas Stopp 7/10 5429 days 1%
John Winter 8/10 5430 days 1%
John Rylance 9/10 5432 days 1%
Diane Chapple 8/10 5432 days 1%
Supa Simpson 8/10 5438 days 1%
Allan Bond 9/10 5439 days 1%
Iris W 9/10 5439 days 1%
Ian Walks 9/10 5439 days 1%
E.M. Prideaux 7/10 5447 days 1%
jan and john 7/10 5449 days 1%
Beute Hjel 7/10 5449 days 1%
Heino keyssler 7/10 5453 days 1%
Richard Benson 2/10 5464 days 1%
adamek 7/10 5479 days 1%
parker1 8/10 5479 days 1%
warrenp 7/10 5480 days 1%
varenaee 8/10 5480 days 1%
pedawrds 6/10 5484 days 1%
vivw 9/10 5487 days 1%
djrogers 9/10 5488 days 1%
aniekenm 8/10 5489 days 1%
Anne Ford 7/10 5497 days 1%
Poole 10/10 5497 days 1%
Sandra M 8/10 5497 days 1%
Marshall 7/10 5497 days 1%
Melanie Bielefeld 8/10 5497 days 1%
dirkdev 6/10 5499 days 1%
Wolfgang 7/10 5499 days 1%
hughys 7/10 5502 days 1%
Kimberly Skyes 8/10 5502 days 1%
Steven Walsh 5/10 5503 days 1%
David D S 10/10 5503 days 1%
Helen Pet 8/10 5503 days 1%
Philip Ryott 5/10 5505 days 1%
Sena 8/10 5505 days 1%
Vanessa 8/10 5506 days 1%
Evan 8/10 5556 days 1%
nzseeman 7/10 5556 days 1%
bondd 8/10 5604 days 1%
ulrichk 10/10 5612 days 1%
johannac 8/10 5614 days 1%
JoF 5/10 5727 days 1%
HerbertH 8/10 5731 days 1%
KatrinK 10/10 5732 days 1%
Wight 9/10 5737 days 1%
brendar 6/10 5739 days 1%
arthurwa 10/10 5739 days 1%
Richard 1/10 5743 days 1%
PaulC 7/10 5745 days 1%
PamCecil 1/10 5746 days 1%
Mike 6/10 5749 days 1%
JanetM 9/10 5751 days 1%
DaveV 8/10 5755 days 1%
GeraldMcNamora 6/10 5755 days 1%
Mick 3/10 5756 days 1%
Nick 8/10 5756 days 1%
JohnN 5/10 5756 days 1%
BevanLisa 8/10 5756 days 1%
winter_uk 8/10 5757 days 1%
LesleyR 6/10 5757 days 1%
Max 7/10 5758 days 1%
Torsten 3/10 5758 days 1%
Suzie Lechner 9/10 5759 days 1%
Andy Baker 9/10 5759 days 1%
Gill 9/10 5763 days 1%
Michael 5/10 5763 days 1%
A 6/10 5763 days 1%
Chris 7/10 5763 days 1%
Jan 8/10 5770 days 1%
PeteW1 6/10 5773 days 1%
ChrisWeb 6/10 5773 days 1%
JensM 8/10 5774 days 1%
MargaretH 7/10 5774 days 1%
RichardE 7/10 5774 days 1%
AndrewF78 10/10 5775 days 1%
John 7/10 5776 days 1%
Christian 8/10 5776 days 1%
Franz 6/10 5776 days 1%
Brian 7/10 5779 days 1%
Glen 9/10 5781 days 1%
Van Heusden 8/10 5790 days 1%
Alfred 6/10 5790 days 1%
WendyS 7/10 5792 days 1%
AlastairP 8/10 5796 days 1%
Jhooper1 9/10 5797 days 1%
CSander 7/10 5797 days 1%
Phil&Joe 10/10 5804 days 1%
Rory 8/10 5807 days 1%
Michael 8/10 5808 days 1%
helen 10/10 5852 days 1%
Trine 8/10 5858 days 1%
Patricia 7/10 5861 days 1%
Jacinta 8/10 5870 days 1%
Louise 8/10 5903 days 1%
Paul 5/10 5906 days 1%
P&L Mooney 2/10 5914 days 1%
Paul 2/10 5917 days 1%
Gray 8/10 5975 days 1%
Mike Knight 10/10 5979 days 1%
Sue Stewart 9/10 5989 days 1%
Lucchi 7/10 5991 days 1%
Amy Clark 6/10 6110 days 1%
Craig 7/10 6115 days 1%
Laura and Dominic 7/10 6118 days 1%
Mike and Judy 8/10 6119 days 1%
Susan 8/10 6119 days 1%
AlanN316 8/10 6120 days 1%
Stewart 7/10 6122 days 1%
Olaf Penn 9/10 6130 days 1%
Sanne 6/10 6132 days 1%
Mike and Joyce Timms 9/10 6132 days 1%
Tessa McCormick 7/10 6136 days 1%
David Buckley 7/10 6139 days 1%
John Woodrow 1/10 6140 days 1%
Ernst Seter 9/10 6140 days 1%
Paula Curtis 5/10 6143 days 1%
Sue Randall 8/10 6143 days 1%
Sabine Feiner 5/10 6144 days 1%
Roger & Margaret 6/10 6153 days 1%
Bill Lambert 9/10 6155 days 1%
Lisa 10/10 6181 days 1%
Philipa 1/10 6187 days 1%
ranker_43 1/10 6341 days 1%
Tony 2/10 6341 days 1%
Nancy Bill 7/10 6463 days 1%
Andy 3/10 6480 days 1%
Wereld 9/10 6486 days 1%
Wereld 8/10 6486 days 1%
Annette 5/10 6493 days 1%
John 7/10 6493 days 1%
Hur 1/10 6498 days 1%
Christine 2/10 6502 days 1%
Mitch 9/10 6504 days 1%
M Bekker 3/10 6505 days 1%
granger 8/10 6508 days 1%
Wendy 7/10 6509 days 1%
Sandra 8/10 6509 days 1%
Kristen 1/10 6509 days 1%
Fraser 8/10 6513 days 1%
Peter&Amy 7/10 6515 days 1%
Arian 9/10 6515 days 1%
Gordon 5/10 6516 days 1%
Catherine 8/10 6516 days 1%
Pope 7/10 6516 days 1%
Beate 7/10 6517 days 1%
Messing 4/10 6517 days 1%
Marriott 10/10 6517 days 1%
Volker 4/10 6517 days 1%
Rolf 6/10 6517 days 1%
Nicole 5/10 6517 days 1%
Geert 7/10 6519 days 1%
Ian 7/10 6521 days 1%
Brian 9/10 6521 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.77% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Maui Motorhomes experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 7 days. Adjustments are according to the following table.

Days Adjustment
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%
9 -0.18%
10 -0.20%

Balancing Adjustment

9.41% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.