Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

477 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 477 valid reviews that are included when calculating the ranking score and 11 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 477 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 26
5%

71.78% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.78% and is based on 477 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 477 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

71.68%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
bawe 1/10 203 days 50%
Francis 6/10 355 days 100%
Chris Leigh 7/10 1146 days 36%
PHILIP SMITH 2/10 1663 days 4%
Luis Frutuoso 9/10 1663 days 8%
James Layton 5/10 1663 days 6%
Annie Hogan 1/10 1664 days 3%
David Hughes 8/10 1692 days 7%
Martin Gregory 8/10 1723 days 7%
Menna Hulme 10/10 1723 days 7%
Davinia Hart 1/10 1784 days 2%
Gerhard 1/10 1785 days 2%
Paul Mullooly 7/10 1815 days 6%
sekul 1/10 1816 days 2%
William Robinson 10/10 1845 days 6%
Yujing Mark Jiang 10/10 1907 days 6%
Yujing Mark Jiang 10/10 1907 days 6%
Jason Dart 10/10 1907 days 6%
Julian Armitage 8/10 1937 days 6%
Richard Albright 10/10 1937 days 6%
Niclas Rudslatt 8/10 1998 days 6%
Glenda Patchett 10/10 1998 days 6%
JM 1/10 1999 days 2%
Ruth Hao 10/10 2029 days 6%
Kennert Karlsson 9/10 2029 days 6%
Ian Adair 8/10 2029 days 6%
Ronald 1/10 2030 days 2%
Wes 1/10 2030 days 2%
Juliana Mizumoto Akaishi 9/10 2057 days 6%
Reinhard Jahn 7/10 2057 days 5%
Gaudenz Schnell 10/10 2057 days 6%
Ronald 1/10 2058 days 2%
Ruth Tallis 4/10 2058 days 4%
Nick Harris 9/10 2088 days 5%
Darryl Ross 6/10 2088 days 5%
Cynthia Goodchild 10/10 2088 days 6%
jan elburg 10/10 2088 days 6%
Debra Alcock 9/10 2088 days 5%
Nina 7/10 2089 days 5%
Robert Burrichter 9/10 2119 days 5%
Tim Carter 3/10 2119 days 3%
Jan Helps 9/10 2119 days 5%
Jessica Millar 9/10 2149 days 5%
Annie Fan 5/10 2149 days 4%
bill woodruff 8/10 2180 days 5%
Linda Deans 6/10 2181 days 5%
Sarah Davies 8/10 2181 days 5%
Felipe Penaloza 10/10 2210 days 5%
Sue Ternen 7/10 2210 days 5%
Corrine Gough 9/10 2210 days 5%
Paul McCarthy 8/10 2210 days 5%
angela pang 8/10 2241 days 5%
Jumat Omar 9/10 2272 days 5%
Vania Yesica 9/10 2272 days 5%
Johanna Lee 8/10 2302 days 5%
Luke Smith 9/10 2363 days 5%
Gabe J 3/10 2363 days 3%
Kerry Mouat 10/10 2363 days 5%
Josh 1/10 2364 days 2%
Schlag-Schöffel 1/10 2364 days 2%
Stefan Eberle 9/10 2394 days 5%
Jan Dr. de Graaf 2/10 2395 days 2%
Susan Street 2/10 2422 days 2%
Brandon Chik 7/10 2453 days 4%
Mary Palacios 3/10 2453 days 2%
Amjad Ali 10/10 2453 days 5%
Peter Seager 2/10 2454 days 2%
ann Day 5/10 2484 days 3%
MPB 1/10 2485 days 2%
Danny van Meel 9/10 2523 days 4%
Kelvin Carlson 9/10 2545 days 4%
Lesley Bonell 8/10 2575 days 4%
Yung Hsiang Yang 9/10 2606 days 4%
Grant Pura 8/10 2606 days 4%
GAIL MOORE 10/10 2606 days 4%
Marcio Costa 9/10 2637 days 4%
Jonathan Phua 8/10 2667 days 4%
Brett King 8/10 2698 days 4%
Pablo Pruneda 8/10 2698 days 4%
Matt French 10/10 2728 days 4%
Thilo herrmann 10/10 2741 days 4%
Sylvie Meganck 8/10 2749 days 4%
Alexander Emmerich 7/10 2759 days 4%
Philip Busd 6/10 2765 days 3%
Remy and Rebecca Mans 8/10 2766 days 4%
Fredrik Lundberg 6/10 2771 days 3%
Morten 9/10 2787 days 4%
Peter Armstrong 8/10 2787 days 4%
Beth Davies 1/10 2787 days 1%
Dorthe Soeholm 7/10 2790 days 4%
Fabian Probst 7/10 2793 days 4%
David Horley 9/10 2805 days 4%
Deborah Main 8/10 2806 days 4%
Bernd Giermann 7/10 2810 days 3%
Susan Dorey 9/10 2818 days 4%
Bram de Ruiter 8/10 2818 days 4%
Frank Bianco 7/10 2818 days 3%
Caroline Smith 10/10 2818 days 4%
Susanne Meinen 7/10 2818 days 3%
Laurentius Emmelmann 7/10 2818 days 3%
Yvonne Vale 1/10 2818 days 1%
Pui Ling Lee 9/10 2818 days 4%
Jonathan Verschuuren 8/10 2835 days 4%
Patricia 8/10 2846 days 4%
Alex 8/10 2846 days 4%
Malcolm Boekhoff 9/10 2849 days 4%
Virginie Turcotte 9/10 2849 days 4%
Patrick 8/10 2851 days 4%
Sabine 8/10 2851 days 4%
Louis Nilsson 6/10 2856 days 3%
Flo 8/10 2858 days 4%
Carlos Ligero 10/10 2879 days 4%
Maire O'Grady 8/10 2887 days 3%
Ken Evans 9/10 2895 days 4%
Will Pyle 9/10 2897 days 3%
shida sahlan 8/10 2940 days 3%
David Johnston 4/10 2940 days 2%
Chelzea Warwick 9/10 2971 days 3%
Jos W 7/10 3002 days 3%
shelley smith 9/10 3002 days 3%
Beatrice and Cyrill 7/10 3054 days 3%
Carl_Larsen 10/10 3063 days 3%
Karen Jones 6/10 3093 days 3%
Rob Barker 9/10 3093 days 3%
Wilfried Heer 1/10 3124 days 1%
Flo Egger 4/10 3136 days 2%
Steve J 8/10 3152 days 3%
anibal micillo 8/10 3153 days 3%
Pernille and Flemming 8/10 3172 days 3%
Green Celery 1/10 3184 days 1%
Olaf Gaeth 4/10 3185 days 2%
Peter Marshall 9/10 3215 days 3%
Peter Williams 7/10 3231 days 3%
Jacqui Robinson 10/10 3276 days 3%
Asrul Alias 9/10 3276 days 3%
Barry Arnold 1/10 3518 days 1%
Laura Metz 6/10 3869 days 1%
Hubertus Thost 6/10 3869 days 1%
Libby 8/10 3877 days 1%
Andreas Zapke 7/10 3912 days 1%
Simone Pickert 8/10 3913 days 1%
VSQ 10/10 3914 days 1%
Renan Sasaki 10/10 4007 days 1%
Laurel Smith 1/10 4007 days 0%
Glen Cooper 2/10 4037 days 0%
Ron Stenhouse 4/10 4190 days 0%
Elizabeth Stenhouse 4/10 4190 days 0%
Steen Rausmussen 9/10 4219 days 0%
Michael Nolan 5/10 4221 days 0%
Frederick Dean 8/10 4221 days 0%
Helen Dean 5/10 4221 days 0%
Dave Mertzig 8/10 4221 days 0%
Michael Walker 10/10 4223 days 0%
Lorraine Walker 9/10 4223 days 0%
Engelstatter 7/10 4224 days 0%
Joey Mertzig 7/10 4238 days 0%
Davebr8e 1/10 4280 days 0%
Nadine 7/10 4293 days 0%
Wertra 7/10 4294 days 0%
Steve Douthwaite 8/10 4300 days 0%
John 8/10 4304 days 0%
Edith and Robert Newton 8/10 4311 days 0%
Reinhard Stahl 8/10 4316 days 0%
Reinhard Stahl 8/10 4316 days 0%
Peter Harden 7/10 4316 days 0%
Henzen 7/10 4320 days 0%
Verest 5/10 4327 days 0%
maureenb 9/10 4555 days 1%
Jonathan Tuthill 10/10 4571 days 1%
Birds Tubbs 7/10 4571 days 1%
Peter Kent 9/10 4573 days 1%
Sally Gordie 8/10 4573 days 1%
Ian Douglas 7/10 4573 days 1%
James Huntzinger 8/10 4577 days 1%
Rien 8/10 4578 days 1%
Carole Carter 8/10 4578 days 1%
Helmut Schmid 10/10 4580 days 1%
Peter Hart 9/10 4583 days 1%
kikiflower 8/10 4586 days 1%
Fritschi 9/10 4588 days 1%
Lucy Duffy 7/10 4589 days 1%
Vlutters 8/10 4591 days 1%
Robert 8/10 4592 days 1%
Marilyn Melhuish 7/10 4595 days 1%
Graham Platt 9/10 4595 days 1%
Richard Harvey 7/10 4595 days 1%
Howell Davies 9/10 4595 days 1%
Richard & Jane 10/10 4595 days 1%
Mike & Jennie 9/10 4597 days 1%
Peter Field 9/10 4597 days 1%
Nico Schoots 8/10 4597 days 1%
Lyn Deavin 7/10 4598 days 1%
Ed & Katie Riches 6/10 4598 days 1%
R E Webb 5/10 4598 days 1%
Gerhard Schoenmeubeck 7/10 4598 days 1%
Rebecca Doehl 8/10 4599 days 1%
Paul & Sharon Sneller 9/10 4599 days 1%
Gillian MacLaren 7/10 4600 days 1%
Hans Oudenbroek 8/10 4600 days 1%
Re Wardlaw 7/10 4603 days 1%
Slangen 8/10 4608 days 1%
Heike 6/10 4610 days 1%
David Blundell 9/10 4610 days 1%
Des & Ann Bidwell 8/10 4610 days 1%
Corv V D Hof 8/10 4612 days 1%
Tom Connis 9/10 4614 days 1%
Janet 8/10 4615 days 1%
Barry Baily 6/10 4615 days 1%
Henriette Haugan 8/10 4628 days 1%
J Knol 6/10 4641 days 1%
arnie 6/10 4646 days 1%
Barsch, Arwed & Gertrud 10/10 4646 days 1%
Jo Delbrugge 8/10 4681 days 1%
Marc & Pauline 8/10 4683 days 1%
Paul 8/10 4684 days 1%
Ross Cooke 7/10 4684 days 1%
Gerard Crothers 7/10 4684 days 1%
Willem & Lilian 8/10 4686 days 1%
Ruth & Derrick 8/10 4690 days 1%
David & Audrey 7/10 4692 days 1%
Sarah Graham 10/10 4693 days 1%
Melanie Wood 8/10 4693 days 1%
R & M Willows 9/10 4694 days 1%
Peter Spooner 8/10 4694 days 1%
Warwick Ravell 9/10 4694 days 1%
Martin Potter 8/10 4919 days 1%
GenH 8/10 4921 days 1%
Aleksandra Gajacki 8/10 4922 days 1%
David Brown 10/10 4925 days 1%
Graham Greentree 4/10 4929 days 1%
Nick van de Belt 8/10 4929 days 1%
Iain Campbell 7/10 4930 days 1%
Eric & Liz McKean 8/10 4934 days 1%
Stefanie 9/10 4935 days 1%
Florian Miller 7/10 4935 days 1%
Phil Smith 9/10 4936 days 1%
Ian and Ailsa 6/10 4939 days 1%
Jansen 8/10 4939 days 1%
Siegfried Tuiel 9/10 4941 days 1%
bryfrance 10/10 4942 days 1%
Nick Tinnemeier 7/10 4942 days 1%
Ian & Phyllis 8/10 4944 days 1%
Tricia Goggin 9/10 4944 days 1%
Jim & Suzy Ducker 9/10 4945 days 1%
Nicola Shaw 10/10 4945 days 1%
Diane Johnston 9/10 4945 days 1%
Svea Sauter 8/10 4945 days 1%
Barry Barnes 8/10 4946 days 1%
Sandra Schulz 9/10 4946 days 1%
Kai Eppink 8/10 4950 days 1%
K Wallis 8/10 4951 days 1%
Gord Carnochan 8/10 4953 days 1%
John Gray 8/10 4953 days 1%
Waitson 8/10 4953 days 1%
Gillian Powell 8/10 4953 days 1%
Erin Dumbauld 8/10 4953 days 1%
Ross Salisbury 9/10 4954 days 1%
Kasten 4/10 4954 days 1%
David Emerick 9/10 4955 days 1%
Steve Pearce 7/10 4956 days 1%
Naomi Kosteaman 10/10 4956 days 1%
Ronald Lippett 4/10 4957 days 1%
Hartmut Tonner 6/10 4958 days 1%
Galamez 8/10 4959 days 1%
Jan Vlasblom 7/10 4960 days 1%
Bert Opdam 8/10 4962 days 1%
Leslie 7/10 4964 days 1%
John Brand 5/10 4966 days 1%
J Wells 2/10 4967 days 0%
Claire Hoyland 7/10 4967 days 1%
Darren Bruestle 7/10 4967 days 1%
Steve and Kay Unguran 9/10 4968 days 1%
Jane & Regis 7/10 4968 days 1%
Trevor Gibbins 8/10 4968 days 1%
Graham 7/10 4968 days 1%
Eva Stauderova 9/10 4971 days 1%
Horton Fawkes 8/10 4971 days 1%
Simon Vallis 9/10 4971 days 1%
Chris 8/10 4972 days 1%
Stevenson 8/10 4973 days 1%
Dave and Lin Mungham 5/10 4973 days 1%
Rossiter 8/10 4973 days 1%
Webster 5/10 4973 days 1%
Petersen 10/10 4973 days 1%
David Glover 10/10 4974 days 1%
Derek Woodward 8/10 4974 days 1%
Gerry Nichols 8/10 4975 days 1%
Mr & Mrs Winter 8/10 4975 days 1%
Jane Hancock 9/10 4975 days 1%
Iain Sutherland 10/10 4975 days 1%
T Chapman 9/10 4975 days 1%
Hee Min Kang 7/10 4977 days 1%
Sarah Ewing 9/10 4977 days 1%
Daniel Dubach 10/10 4980 days 1%
bates 5/10 4980 days 1%
Euros 4/10 5042 days 1%
Gunther 9/10 5230 days 1%
Haley & Jason 8/10 5249 days 1%
Chris & Rob 8/10 5249 days 1%
Kurt 8/10 5250 days 1%
Canuk 2/10 5256 days 0%
paulag 8/10 5256 days 1%
wilsoneng 10/10 5286 days 1%
June 6/10 5286 days 1%
Hans and Astrid 8/10 5294 days 1%
Bergemann 3/10 5303 days 1%
Brett & Tanille 10/10 5305 days 1%
Margo Alaska 8/10 5308 days 1%
Rob & Anne 7/10 5310 days 1%
Margaret O'Sullivan 9/10 5312 days 1%
Colin Daniels 7/10 5319 days 1%
Tony Killingray 7/10 5320 days 1%
Chris el capitan 7/10 5322 days 1%
Giaque 8/10 5323 days 1%
Willi Heinen 7/10 5325 days 1%
Peter Koeck 4/10 5326 days 1%
Sue Bennett 6/10 5327 days 1%
Christen Hans 6/10 5331 days 1%
margaret Klawitter 3/10 5338 days 1%
Tanja Titze 8/10 5338 days 1%
Silvia Kern 8/10 5339 days 1%
Bryan Keddie 7/10 5341 days 1%
Erik Hummelmose 4/10 5341 days 1%
Susan Hitchins 9/10 5341 days 1%
Thomas Stopp 7/10 5341 days 1%
John Winter 8/10 5342 days 1%
John Rylance 9/10 5344 days 1%
Diane Chapple 8/10 5344 days 1%
Supa Simpson 8/10 5350 days 1%
Allan Bond 9/10 5351 days 1%
Iris W 9/10 5351 days 1%
Ian Walks 9/10 5351 days 1%
E.M. Prideaux 7/10 5359 days 1%
jan and john 7/10 5361 days 1%
Beute Hjel 7/10 5361 days 1%
Heino keyssler 7/10 5365 days 1%
Richard Benson 2/10 5376 days 0%
adamek 7/10 5391 days 1%
parker1 8/10 5391 days 1%
warrenp 7/10 5392 days 1%
varenaee 8/10 5392 days 1%
pedawrds 6/10 5396 days 1%
vivw 9/10 5399 days 1%
djrogers 9/10 5400 days 1%
aniekenm 8/10 5401 days 1%
Anne Ford 7/10 5409 days 1%
Poole 10/10 5409 days 1%
Sandra M 8/10 5409 days 1%
Marshall 7/10 5409 days 1%
Melanie Bielefeld 8/10 5409 days 1%
dirkdev 6/10 5411 days 1%
Wolfgang 7/10 5411 days 1%
hughys 7/10 5414 days 1%
Kimberly Skyes 8/10 5414 days 1%
Steven Walsh 5/10 5415 days 1%
David D S 10/10 5415 days 1%
Helen Pet 8/10 5415 days 1%
Philip Ryott 5/10 5417 days 1%
Sena 8/10 5417 days 1%
Vanessa 8/10 5418 days 1%
Evan 8/10 5468 days 1%
nzseeman 7/10 5468 days 1%
bondd 8/10 5516 days 1%
ulrichk 10/10 5524 days 1%
johannac 8/10 5526 days 1%
JoF 5/10 5639 days 1%
HerbertH 8/10 5643 days 1%
KatrinK 10/10 5644 days 1%
Wight 9/10 5649 days 1%
brendar 6/10 5651 days 1%
arthurwa 10/10 5651 days 1%
Richard 1/10 5655 days 0%
PaulC 7/10 5657 days 1%
PamCecil 1/10 5658 days 0%
Mike 6/10 5660 days 1%
JanetM 9/10 5663 days 1%
DaveV 8/10 5667 days 1%
GeraldMcNamora 6/10 5667 days 1%
Mick 3/10 5667 days 1%
Nick 8/10 5667 days 1%
JohnN 5/10 5668 days 1%
BevanLisa 8/10 5668 days 1%
winter_uk 8/10 5668 days 1%
LesleyR 6/10 5669 days 1%
Max 7/10 5670 days 1%
Torsten 3/10 5670 days 1%
Suzie Lechner 9/10 5671 days 1%
Andy Baker 9/10 5671 days 1%
Gill 9/10 5674 days 1%
Michael 5/10 5675 days 1%
A 6/10 5675 days 1%
Chris 7/10 5675 days 1%
Jan 8/10 5681 days 1%
PeteW1 6/10 5685 days 1%
ChrisWeb 6/10 5685 days 1%
JensM 8/10 5686 days 1%
MargaretH 7/10 5686 days 1%
RichardE 7/10 5686 days 1%
AndrewF78 10/10 5687 days 1%
John 7/10 5687 days 1%
Christian 8/10 5687 days 1%
Franz 6/10 5687 days 1%
Brian 7/10 5691 days 1%
Glen 9/10 5692 days 1%
Van Heusden 8/10 5701 days 1%
Alfred 6/10 5701 days 1%
WendyS 7/10 5704 days 1%
AlastairP 8/10 5708 days 1%
Jhooper1 9/10 5709 days 1%
CSander 7/10 5709 days 1%
Phil&Joe 10/10 5715 days 1%
Rory 8/10 5719 days 1%
Michael 8/10 5720 days 1%
helen 10/10 5763 days 1%
Trine 8/10 5769 days 1%
Patricia 7/10 5772 days 1%
Jacinta 8/10 5781 days 1%
Louise 8/10 5814 days 1%
Paul 5/10 5818 days 1%
P&L Mooney 2/10 5825 days 0%
Paul 2/10 5828 days 0%
Gray 8/10 5886 days 1%
Mike Knight 10/10 5890 days 1%
Sue Stewart 9/10 5901 days 1%
Lucchi 7/10 5903 days 1%
Amy Clark 6/10 6022 days 1%
Craig 7/10 6027 days 1%
Laura and Dominic 7/10 6030 days 1%
Mike and Judy 8/10 6031 days 1%
Susan 8/10 6031 days 1%
AlanN316 8/10 6032 days 1%
Stewart 7/10 6034 days 1%
Olaf Penn 9/10 6042 days 1%
Sanne 6/10 6044 days 1%
Mike and Joyce Timms 9/10 6044 days 1%
Tessa McCormick 7/10 6048 days 1%
David Buckley 7/10 6051 days 1%
John Woodrow 1/10 6052 days 0%
Ernst Seter 9/10 6052 days 1%
Paula Curtis 5/10 6055 days 1%
Sue Randall 8/10 6055 days 1%
Sabine Feiner 5/10 6056 days 1%
Roger & Margaret 6/10 6065 days 1%
Bill Lambert 9/10 6067 days 1%
Lisa 10/10 6093 days 1%
Philipa 1/10 6099 days 0%
ranker_43 1/10 6253 days 0%
Tony 2/10 6253 days 0%
Nancy Bill 7/10 6375 days 1%
Andy 3/10 6392 days 1%
Wereld 9/10 6398 days 1%
Wereld 8/10 6398 days 1%
Annette 5/10 6405 days 1%
John 7/10 6405 days 1%
Hur 1/10 6410 days 0%
Christine 2/10 6414 days 0%
Mitch 9/10 6416 days 1%
M Bekker 3/10 6417 days 1%
granger 8/10 6420 days 1%
Wendy 7/10 6421 days 1%
Sandra 8/10 6421 days 1%
Kristen 1/10 6421 days 0%
Fraser 8/10 6425 days 1%
Peter&Amy 7/10 6427 days 1%
Arian 9/10 6427 days 1%
Gordon 5/10 6428 days 1%
Catherine 8/10 6428 days 1%
Pope 7/10 6428 days 1%
Beate 7/10 6429 days 1%
Messing 4/10 6429 days 1%
Marriott 10/10 6429 days 1%
Volker 4/10 6429 days 1%
Rolf 6/10 6429 days 1%
Nicole 5/10 6429 days 1%
Geert 7/10 6431 days 1%
Ian 7/10 6433 days 1%
Brian 9/10 6433 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.20% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 74 days. The Maui Motorhomes experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 38 days. Adjustments are according to the following table.

Days Adjustment
35 -0.53%
36 -0.55%
37 -0.56%
38 -0.58%
39 -0.59%
40 -0.61%
41 -0.63%

Balancing Adjustment

7.89% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.