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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

478 Valid Reviews

The Maui Motorhomes experience has a total of 490 reviews. There are 478 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 478 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 27
6%

71.65% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.65% and is based on 478 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 478 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

68.88%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Lidia 1/10 163 days 56%
bawe 1/10 408 days 52%
Francis 6/10 560 days 100%
Chris Leigh 7/10 1351 days 23%
PHILIP SMITH 2/10 1869 days 3%
Luis Frutuoso 9/10 1869 days 7%
James Layton 5/10 1869 days 5%
Annie Hogan 1/10 1869 days 3%
David Hughes 8/10 1898 days 7%
Martin Gregory 8/10 1929 days 6%
Menna Hulme 10/10 1929 days 7%
Davinia Hart 1/10 1990 days 3%
Gerhard 1/10 1990 days 3%
Paul Mullooly 7/10 2021 days 6%
sekul 1/10 2021 days 2%
William Robinson 10/10 2051 days 6%
Yujing Mark Jiang 10/10 2113 days 6%
Yujing Mark Jiang 10/10 2113 days 6%
Jason Dart 10/10 2113 days 6%
Julian Armitage 8/10 2143 days 6%
Richard Albright 10/10 2143 days 6%
Niclas Rudslatt 8/10 2204 days 6%
Glenda Patchett 10/10 2204 days 6%
JM 1/10 2204 days 2%
Ruth Hao 10/10 2235 days 6%
Kennert Karlsson 9/10 2235 days 6%
Ian Adair 8/10 2235 days 6%
Ronald 1/10 2235 days 2%
Wes 1/10 2235 days 2%
Juliana Mizumoto Akaishi 9/10 2263 days 6%
Reinhard Jahn 7/10 2263 days 5%
Gaudenz Schnell 10/10 2263 days 6%
Ronald 1/10 2263 days 2%
Ruth Tallis 4/10 2263 days 4%
Nick Harris 9/10 2294 days 6%
Darryl Ross 6/10 2294 days 5%
Cynthia Goodchild 10/10 2294 days 6%
jan elburg 10/10 2294 days 6%
Debra Alcock 9/10 2294 days 6%
Nina 7/10 2294 days 5%
Robert Burrichter 9/10 2325 days 5%
Tim Carter 3/10 2325 days 3%
Jan Helps 9/10 2325 days 5%
Jessica Millar 9/10 2355 days 5%
Annie Fan 5/10 2355 days 4%
bill woodruff 8/10 2386 days 5%
Linda Deans 6/10 2386 days 5%
Sarah Davies 8/10 2386 days 5%
Felipe Penaloza 10/10 2416 days 5%
Sue Ternen 7/10 2416 days 5%
Corrine Gough 9/10 2416 days 5%
Paul McCarthy 8/10 2416 days 5%
angela pang 8/10 2447 days 5%
Jumat Omar 9/10 2478 days 5%
Vania Yesica 9/10 2478 days 5%
Johanna Lee 8/10 2508 days 5%
Luke Smith 9/10 2569 days 5%
Gabe J 3/10 2569 days 3%
Kerry Mouat 10/10 2569 days 5%
Josh 1/10 2569 days 2%
Schlag-Schöffel 1/10 2569 days 2%
Stefan Eberle 9/10 2600 days 5%
Jan Dr. de Graaf 2/10 2600 days 2%
Susan Street 2/10 2628 days 2%
Brandon Chik 7/10 2659 days 4%
Mary Palacios 3/10 2659 days 2%
Amjad Ali 10/10 2659 days 5%
Peter Seager 2/10 2659 days 2%
ann Day 5/10 2690 days 3%
MPB 1/10 2690 days 2%
Danny van Meel 9/10 2728 days 4%
Kelvin Carlson 9/10 2751 days 4%
Lesley Bonell 8/10 2781 days 4%
Yung Hsiang Yang 9/10 2812 days 4%
Grant Pura 8/10 2812 days 4%
GAIL MOORE 10/10 2812 days 4%
Marcio Costa 9/10 2843 days 4%
Jonathan Phua 8/10 2873 days 4%
Brett King 8/10 2904 days 4%
Pablo Pruneda 8/10 2904 days 4%
Matt French 10/10 2934 days 4%
Thilo herrmann 10/10 2946 days 4%
Sylvie Meganck 8/10 2954 days 4%
Alexander Emmerich 7/10 2965 days 3%
Philip Busd 6/10 2970 days 3%
Remy and Rebecca Mans 8/10 2971 days 4%
Fredrik Lundberg 6/10 2976 days 3%
Morten 9/10 2993 days 4%
Peter Armstrong 8/10 2993 days 4%
Beth Davies 1/10 2993 days 1%
Dorthe Soeholm 7/10 2995 days 3%
Fabian Probst 7/10 2998 days 3%
David Horley 9/10 3010 days 4%
Deborah Main 8/10 3011 days 4%
Bernd Giermann 7/10 3015 days 3%
Susan Dorey 9/10 3024 days 4%
Bram de Ruiter 8/10 3024 days 4%
Frank Bianco 7/10 3024 days 3%
Caroline Smith 10/10 3024 days 4%
Susanne Meinen 7/10 3024 days 3%
Laurentius Emmelmann 7/10 3024 days 3%
Yvonne Vale 1/10 3024 days 1%
Pui Ling Lee 9/10 3024 days 4%
Jonathan Verschuuren 8/10 3040 days 3%
Patricia 8/10 3051 days 3%
Alex 8/10 3051 days 3%
Malcolm Boekhoff 9/10 3055 days 3%
Virginie Turcotte 9/10 3055 days 3%
Patrick 8/10 3056 days 3%
Sabine 8/10 3056 days 3%
Louis Nilsson 6/10 3061 days 3%
Flo 8/10 3063 days 3%
Carlos Ligero 10/10 3085 days 3%
Maire O'Grady 8/10 3092 days 3%
Ken Evans 9/10 3100 days 3%
Will Pyle 9/10 3102 days 3%
shida sahlan 8/10 3146 days 3%
David Johnston 4/10 3146 days 2%
Chelzea Warwick 9/10 3177 days 3%
Jos W 7/10 3208 days 3%
shelley smith 9/10 3208 days 3%
Beatrice and Cyrill 7/10 3259 days 3%
Carl_Larsen 10/10 3269 days 3%
Karen Jones 6/10 3299 days 2%
Rob Barker 9/10 3299 days 3%
Wilfried Heer 1/10 3330 days 1%
Flo Egger 4/10 3341 days 2%
Steve J 8/10 3357 days 3%
anibal micillo 8/10 3359 days 3%
Pernille and Flemming 8/10 3377 days 3%
Green Celery 1/10 3390 days 1%
Olaf Gaeth 4/10 3390 days 2%
Peter Marshall 9/10 3421 days 2%
Peter Williams 7/10 3436 days 2%
Jacqui Robinson 10/10 3482 days 2%
Asrul Alias 9/10 3482 days 2%
Barry Arnold 1/10 3724 days 1%
Laura Metz 6/10 4074 days 1%
Hubertus Thost 6/10 4074 days 1%
Libby 8/10 4082 days 1%
Andreas Zapke 7/10 4117 days 1%
Simone Pickert 8/10 4118 days 1%
VSQ 10/10 4120 days 1%
Renan Sasaki 10/10 4212 days 0%
Laurel Smith 1/10 4212 days 0%
Glen Cooper 2/10 4242 days 0%
Ron Stenhouse 4/10 4395 days 1%
Elizabeth Stenhouse 4/10 4395 days 1%
Steen Rausmussen 9/10 4424 days 1%
Michael Nolan 5/10 4426 days 1%
Frederick Dean 8/10 4426 days 1%
Helen Dean 5/10 4426 days 1%
Dave Mertzig 8/10 4426 days 1%
Michael Walker 10/10 4428 days 1%
Lorraine Walker 9/10 4428 days 1%
Engelstatter 7/10 4429 days 1%
Joey Mertzig 7/10 4443 days 1%
Davebr8e 1/10 4485 days 0%
Nadine 7/10 4498 days 1%
Wertra 7/10 4499 days 1%
Steve Douthwaite 8/10 4505 days 1%
John 8/10 4509 days 1%
Edith and Robert Newton 8/10 4516 days 1%
Reinhard Stahl 8/10 4521 days 1%
Reinhard Stahl 8/10 4521 days 1%
Peter Harden 7/10 4521 days 1%
Henzen 7/10 4525 days 1%
Verest 5/10 4532 days 1%
maureenb 9/10 4760 days 1%
Jonathan Tuthill 10/10 4776 days 1%
Birds Tubbs 7/10 4776 days 1%
Peter Kent 9/10 4778 days 1%
Sally Gordie 8/10 4778 days 1%
Ian Douglas 7/10 4778 days 1%
James Huntzinger 8/10 4782 days 1%
Rien 8/10 4783 days 1%
Carole Carter 8/10 4783 days 1%
Helmut Schmid 10/10 4785 days 1%
Peter Hart 9/10 4788 days 1%
kikiflower 8/10 4791 days 1%
Fritschi 9/10 4793 days 1%
Lucy Duffy 7/10 4794 days 1%
Vlutters 8/10 4796 days 1%
Robert 8/10 4797 days 1%
Marilyn Melhuish 7/10 4800 days 1%
Graham Platt 9/10 4800 days 1%
Richard Harvey 7/10 4800 days 1%
Howell Davies 9/10 4800 days 1%
Richard & Jane 10/10 4800 days 1%
Mike & Jennie 9/10 4802 days 1%
Peter Field 9/10 4802 days 1%
Nico Schoots 8/10 4802 days 1%
Lyn Deavin 7/10 4803 days 1%
Ed & Katie Riches 6/10 4803 days 1%
R E Webb 5/10 4803 days 1%
Gerhard Schoenmeubeck 7/10 4803 days 1%
Rebecca Doehl 8/10 4804 days 1%
Paul & Sharon Sneller 9/10 4804 days 1%
Gillian MacLaren 7/10 4805 days 1%
Hans Oudenbroek 8/10 4805 days 1%
Re Wardlaw 7/10 4808 days 1%
Slangen 8/10 4813 days 1%
Heike 6/10 4815 days 1%
David Blundell 9/10 4815 days 1%
Des & Ann Bidwell 8/10 4815 days 1%
Corv V D Hof 8/10 4817 days 1%
Tom Connis 9/10 4819 days 1%
Janet 8/10 4820 days 1%
Barry Baily 6/10 4820 days 1%
Henriette Haugan 8/10 4833 days 1%
J Knol 6/10 4846 days 1%
arnie 6/10 4851 days 1%
Barsch, Arwed & Gertrud 10/10 4851 days 1%
Jo Delbrugge 8/10 4886 days 1%
Marc & Pauline 8/10 4888 days 1%
Paul 8/10 4889 days 1%
Ross Cooke 7/10 4889 days 1%
Gerard Crothers 7/10 4889 days 1%
Willem & Lilian 8/10 4891 days 1%
Ruth & Derrick 8/10 4895 days 1%
David & Audrey 7/10 4897 days 1%
Sarah Graham 10/10 4898 days 1%
Melanie Wood 8/10 4898 days 1%
R & M Willows 9/10 4899 days 1%
Peter Spooner 8/10 4899 days 1%
Warwick Ravell 9/10 4899 days 1%
Martin Potter 8/10 5124 days 1%
GenH 8/10 5126 days 1%
Aleksandra Gajacki 8/10 5127 days 1%
David Brown 10/10 5130 days 1%
Graham Greentree 4/10 5134 days 1%
Nick van de Belt 8/10 5134 days 1%
Iain Campbell 7/10 5135 days 1%
Eric & Liz McKean 8/10 5139 days 1%
Stefanie 9/10 5140 days 1%
Florian Miller 7/10 5140 days 1%
Phil Smith 9/10 5141 days 1%
Ian and Ailsa 6/10 5144 days 1%
Jansen 8/10 5144 days 1%
Siegfried Tuiel 9/10 5146 days 1%
bryfrance 10/10 5147 days 1%
Nick Tinnemeier 7/10 5147 days 1%
Ian & Phyllis 8/10 5149 days 1%
Tricia Goggin 9/10 5149 days 1%
Jim & Suzy Ducker 9/10 5150 days 1%
Nicola Shaw 10/10 5150 days 1%
Diane Johnston 9/10 5150 days 1%
Svea Sauter 8/10 5150 days 1%
Barry Barnes 8/10 5151 days 1%
Sandra Schulz 9/10 5151 days 1%
Kai Eppink 8/10 5155 days 1%
K Wallis 8/10 5156 days 1%
Gord Carnochan 8/10 5158 days 1%
John Gray 8/10 5158 days 1%
Waitson 8/10 5158 days 1%
Gillian Powell 8/10 5158 days 1%
Erin Dumbauld 8/10 5158 days 1%
Ross Salisbury 9/10 5159 days 1%
Kasten 4/10 5159 days 1%
David Emerick 9/10 5160 days 1%
Steve Pearce 7/10 5161 days 1%
Naomi Kosteaman 10/10 5161 days 1%
Ronald Lippett 4/10 5162 days 1%
Hartmut Tonner 6/10 5163 days 1%
Galamez 8/10 5164 days 1%
Jan Vlasblom 7/10 5165 days 1%
Bert Opdam 8/10 5167 days 1%
Leslie 7/10 5169 days 1%
John Brand 5/10 5171 days 1%
J Wells 2/10 5172 days 0%
Claire Hoyland 7/10 5172 days 1%
Darren Bruestle 7/10 5172 days 1%
Steve and Kay Unguran 9/10 5173 days 1%
Jane & Regis 7/10 5173 days 1%
Trevor Gibbins 8/10 5173 days 1%
Graham 7/10 5173 days 1%
Eva Stauderova 9/10 5176 days 1%
Horton Fawkes 8/10 5176 days 1%
Simon Vallis 9/10 5176 days 1%
Chris 8/10 5177 days 1%
Stevenson 8/10 5178 days 1%
Dave and Lin Mungham 5/10 5178 days 1%
Rossiter 8/10 5178 days 1%
Webster 5/10 5178 days 1%
Petersen 10/10 5178 days 1%
David Glover 10/10 5179 days 1%
Derek Woodward 8/10 5179 days 1%
Gerry Nichols 8/10 5180 days 1%
Mr & Mrs Winter 8/10 5180 days 1%
Jane Hancock 9/10 5180 days 1%
Iain Sutherland 10/10 5180 days 1%
T Chapman 9/10 5180 days 1%
Hee Min Kang 7/10 5182 days 1%
Sarah Ewing 9/10 5182 days 1%
Daniel Dubach 10/10 5185 days 1%
bates 5/10 5185 days 1%
Euros 4/10 5247 days 1%
Gunther 9/10 5435 days 1%
Haley & Jason 8/10 5454 days 1%
Chris & Rob 8/10 5454 days 1%
Kurt 8/10 5455 days 1%
Canuk 2/10 5461 days 0%
paulag 8/10 5461 days 1%
wilsoneng 10/10 5491 days 1%
June 6/10 5491 days 1%
Hans and Astrid 8/10 5499 days 1%
Bergemann 3/10 5508 days 1%
Brett & Tanille 10/10 5510 days 1%
Margo Alaska 8/10 5513 days 1%
Rob & Anne 7/10 5515 days 1%
Margaret O'Sullivan 9/10 5517 days 1%
Colin Daniels 7/10 5524 days 1%
Tony Killingray 7/10 5525 days 1%
Chris el capitan 7/10 5527 days 1%
Giaque 8/10 5528 days 1%
Willi Heinen 7/10 5530 days 1%
Peter Koeck 4/10 5531 days 1%
Sue Bennett 6/10 5532 days 1%
Christen Hans 6/10 5536 days 1%
margaret Klawitter 3/10 5543 days 1%
Tanja Titze 8/10 5543 days 1%
Silvia Kern 8/10 5544 days 1%
Bryan Keddie 7/10 5546 days 1%
Erik Hummelmose 4/10 5546 days 1%
Susan Hitchins 9/10 5546 days 1%
Thomas Stopp 7/10 5546 days 1%
John Winter 8/10 5547 days 1%
John Rylance 9/10 5549 days 1%
Diane Chapple 8/10 5549 days 1%
Supa Simpson 8/10 5555 days 1%
Allan Bond 9/10 5556 days 1%
Iris W 9/10 5556 days 1%
Ian Walks 9/10 5556 days 1%
E.M. Prideaux 7/10 5564 days 1%
jan and john 7/10 5566 days 1%
Beute Hjel 7/10 5566 days 1%
Heino keyssler 7/10 5570 days 1%
Richard Benson 2/10 5581 days 0%
adamek 7/10 5596 days 1%
parker1 8/10 5596 days 1%
warrenp 7/10 5597 days 1%
varenaee 8/10 5597 days 1%
pedawrds 6/10 5601 days 1%
vivw 9/10 5604 days 1%
djrogers 9/10 5605 days 1%
aniekenm 8/10 5606 days 1%
Anne Ford 7/10 5614 days 1%
Poole 10/10 5614 days 1%
Sandra M 8/10 5614 days 1%
Marshall 7/10 5614 days 1%
Melanie Bielefeld 8/10 5614 days 1%
dirkdev 6/10 5616 days 1%
Wolfgang 7/10 5616 days 1%
hughys 7/10 5619 days 1%
Kimberly Skyes 8/10 5619 days 1%
Steven Walsh 5/10 5620 days 1%
David D S 10/10 5620 days 1%
Helen Pet 8/10 5620 days 1%
Philip Ryott 5/10 5622 days 1%
Sena 8/10 5622 days 1%
Vanessa 8/10 5623 days 1%
Evan 8/10 5673 days 1%
nzseeman 7/10 5673 days 1%
bondd 8/10 5721 days 1%
ulrichk 10/10 5729 days 1%
johannac 8/10 5731 days 1%
JoF 5/10 5844 days 1%
HerbertH 8/10 5848 days 1%
KatrinK 10/10 5849 days 1%
Wight 9/10 5854 days 1%
brendar 6/10 5856 days 1%
arthurwa 10/10 5856 days 1%
Richard 1/10 5861 days 0%
PaulC 7/10 5863 days 1%
PamCecil 1/10 5863 days 0%
Mike 6/10 5866 days 1%
JanetM 9/10 5868 days 1%
DaveV 8/10 5872 days 1%
GeraldMcNamora 6/10 5872 days 1%
Mick 3/10 5873 days 1%
Nick 8/10 5873 days 1%
JohnN 5/10 5873 days 1%
BevanLisa 8/10 5873 days 1%
winter_uk 8/10 5874 days 1%
LesleyR 6/10 5874 days 1%
Max 7/10 5876 days 1%
Torsten 3/10 5876 days 1%
Suzie Lechner 9/10 5876 days 1%
Andy Baker 9/10 5876 days 1%
Gill 9/10 5880 days 1%
Michael 5/10 5881 days 1%
A 6/10 5881 days 1%
Chris 7/10 5881 days 1%
Jan 8/10 5887 days 1%
PeteW1 6/10 5890 days 1%
ChrisWeb 6/10 5890 days 1%
JensM 8/10 5891 days 1%
MargaretH 7/10 5891 days 1%
RichardE 7/10 5891 days 1%
AndrewF78 10/10 5892 days 1%
John 7/10 5893 days 1%
Christian 8/10 5893 days 1%
Franz 6/10 5893 days 1%
Brian 7/10 5897 days 1%
Glen 9/10 5898 days 1%
Van Heusden 8/10 5907 days 1%
Alfred 6/10 5907 days 1%
WendyS 7/10 5909 days 1%
AlastairP 8/10 5913 days 1%
Jhooper1 9/10 5914 days 1%
CSander 7/10 5914 days 1%
Phil&Joe 10/10 5921 days 1%
Rory 8/10 5925 days 1%
Michael 8/10 5926 days 1%
helen 10/10 5969 days 1%
Trine 8/10 5975 days 1%
Patricia 7/10 5978 days 1%
Jacinta 8/10 5987 days 1%
Louise 8/10 6020 days 1%
Paul 5/10 6024 days 1%
P&L Mooney 2/10 6031 days 0%
Paul 2/10 6034 days 0%
Gray 8/10 6092 days 1%
Mike Knight 10/10 6096 days 1%
Sue Stewart 9/10 6107 days 1%
Lucchi 7/10 6109 days 1%
Amy Clark 6/10 6227 days 1%
Craig 7/10 6232 days 1%
Laura and Dominic 7/10 6235 days 1%
Mike and Judy 8/10 6236 days 1%
Susan 8/10 6236 days 1%
AlanN316 8/10 6237 days 1%
Stewart 7/10 6239 days 1%
Olaf Penn 9/10 6247 days 1%
Sanne 6/10 6249 days 1%
Mike and Joyce Timms 9/10 6249 days 1%
Tessa McCormick 7/10 6253 days 1%
David Buckley 7/10 6256 days 1%
John Woodrow 1/10 6257 days 0%
Ernst Seter 9/10 6257 days 1%
Paula Curtis 5/10 6260 days 1%
Sue Randall 8/10 6260 days 1%
Sabine Feiner 5/10 6261 days 1%
Roger & Margaret 6/10 6270 days 1%
Bill Lambert 9/10 6272 days 1%
Lisa 10/10 6298 days 1%
Philipa 1/10 6304 days 0%
ranker_43 1/10 6458 days 0%
Tony 2/10 6458 days 0%
Nancy Bill 7/10 6580 days 1%
Andy 3/10 6597 days 1%
Wereld 9/10 6603 days 1%
Wereld 8/10 6603 days 1%
Annette 5/10 6610 days 1%
John 7/10 6610 days 1%
Hur 1/10 6615 days 0%
Christine 2/10 6619 days 0%
Mitch 9/10 6621 days 1%
M Bekker 3/10 6622 days 1%
granger 8/10 6625 days 1%
Wendy 7/10 6626 days 1%
Sandra 8/10 6626 days 1%
Kristen 1/10 6626 days 0%
Fraser 8/10 6630 days 1%
Peter&Amy 7/10 6632 days 1%
Arian 9/10 6632 days 1%
Gordon 5/10 6633 days 1%
Catherine 8/10 6633 days 1%
Pope 7/10 6633 days 1%
Beate 7/10 6634 days 1%
Messing 4/10 6634 days 1%
Marriott 10/10 6634 days 1%
Volker 4/10 6634 days 1%
Rolf 6/10 6634 days 1%
Nicole 5/10 6634 days 1%
Geert 7/10 6636 days 1%
Ian 7/10 6638 days 1%
Brian 9/10 6638 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.17% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 64 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 124 days. Adjustments are according to the following table.

Days Adjustment
… …
121 -2.12%
122 -2.14%
123 -2.16%
124 -2.17%
125 -2.19%
126 -2.21%
127 -2.23%
… …

Balancing Adjustment

11.14% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.