Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

479 Valid Reviews

The Maui Motorhomes experience has a total of 491 reviews. There are 479 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 479 valid reviews:

Rating Count Percentage
10/10 51
11%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 27
6%

71.71% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.71% and is based on 479 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 479 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

72.70%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Edwin 10/10 127 days 100%
Lidia 1/10 400 days 37%
bawe 1/10 645 days 31%
Francis 6/10 797 days 55%
Chris Leigh 7/10 1588 days 8%
PHILIP SMITH 2/10 2106 days 2%
Luis Frutuoso 9/10 2106 days 4%
James Layton 5/10 2106 days 3%
Annie Hogan 1/10 2106 days 2%
David Hughes 8/10 2135 days 4%
Martin Gregory 8/10 2166 days 4%
Menna Hulme 10/10 2166 days 4%
Davinia Hart 1/10 2227 days 2%
Gerhard 1/10 2227 days 2%
Paul Mullooly 7/10 2258 days 4%
sekul 1/10 2258 days 2%
William Robinson 10/10 2288 days 4%
Yujing Mark Jiang 10/10 2350 days 4%
Yujing Mark Jiang 10/10 2350 days 4%
Jason Dart 10/10 2350 days 4%
Julian Armitage 8/10 2380 days 4%
Richard Albright 10/10 2380 days 4%
Niclas Rudslatt 8/10 2441 days 4%
Glenda Patchett 10/10 2441 days 4%
JM 1/10 2441 days 2%
Ruth Hao 10/10 2472 days 4%
Kennert Karlsson 9/10 2472 days 4%
Ian Adair 8/10 2472 days 4%
Ronald 1/10 2472 days 1%
Wes 1/10 2472 days 1%
Juliana Mizumoto Akaishi 9/10 2500 days 4%
Reinhard Jahn 7/10 2500 days 3%
Gaudenz Schnell 10/10 2500 days 4%
Ronald 1/10 2500 days 1%
Ruth Tallis 4/10 2500 days 2%
Nick Harris 9/10 2531 days 4%
Darryl Ross 6/10 2531 days 3%
Cynthia Goodchild 10/10 2531 days 4%
jan elburg 10/10 2531 days 4%
Debra Alcock 9/10 2531 days 4%
Nina 7/10 2531 days 3%
Robert Burrichter 9/10 2562 days 4%
Tim Carter 3/10 2562 days 2%
Jan Helps 9/10 2562 days 4%
Jessica Millar 9/10 2592 days 3%
Annie Fan 5/10 2592 days 3%
bill woodruff 8/10 2623 days 3%
Linda Deans 6/10 2623 days 3%
Sarah Davies 8/10 2623 days 3%
Felipe Penaloza 10/10 2653 days 3%
Sue Ternen 7/10 2653 days 3%
Corrine Gough 9/10 2653 days 3%
Paul McCarthy 8/10 2653 days 3%
angela pang 8/10 2684 days 3%
Jumat Omar 9/10 2715 days 3%
Vania Yesica 9/10 2715 days 3%
Johanna Lee 8/10 2745 days 3%
Luke Smith 9/10 2806 days 3%
Gabe J 3/10 2806 days 2%
Kerry Mouat 10/10 2806 days 3%
Josh 1/10 2806 days 1%
Schlag-Schöffel 1/10 2806 days 1%
Stefan Eberle 9/10 2837 days 3%
Jan Dr. de Graaf 2/10 2837 days 1%
Susan Street 2/10 2865 days 1%
Brandon Chik 7/10 2896 days 3%
Mary Palacios 3/10 2896 days 2%
Amjad Ali 10/10 2896 days 3%
Peter Seager 2/10 2896 days 1%
ann Day 5/10 2927 days 2%
MPB 1/10 2927 days 1%
Danny van Meel 9/10 2965 days 3%
Kelvin Carlson 9/10 2988 days 3%
Lesley Bonell 8/10 3018 days 3%
Yung Hsiang Yang 9/10 3049 days 3%
Grant Pura 8/10 3049 days 3%
GAIL MOORE 10/10 3049 days 3%
Marcio Costa 9/10 3080 days 2%
Jonathan Phua 8/10 3110 days 2%
Brett King 8/10 3141 days 2%
Pablo Pruneda 8/10 3141 days 2%
Matt French 10/10 3171 days 2%
Thilo herrmann 10/10 3183 days 2%
Sylvie Meganck 8/10 3191 days 2%
Alexander Emmerich 7/10 3202 days 2%
Philip Busd 6/10 3207 days 2%
Remy and Rebecca Mans 8/10 3208 days 2%
Fredrik Lundberg 6/10 3213 days 2%
Morten 9/10 3230 days 2%
Peter Armstrong 8/10 3230 days 2%
Beth Davies 1/10 3230 days 1%
Dorthe Soeholm 7/10 3232 days 2%
Fabian Probst 7/10 3235 days 2%
David Horley 9/10 3247 days 2%
Deborah Main 8/10 3248 days 2%
Bernd Giermann 7/10 3252 days 2%
Susan Dorey 9/10 3261 days 2%
Bram de Ruiter 8/10 3261 days 2%
Frank Bianco 7/10 3261 days 2%
Caroline Smith 10/10 3261 days 2%
Susanne Meinen 7/10 3261 days 2%
Laurentius Emmelmann 7/10 3261 days 2%
Yvonne Vale 1/10 3261 days 1%
Pui Ling Lee 9/10 3261 days 2%
Jonathan Verschuuren 8/10 3277 days 2%
Patricia 8/10 3288 days 2%
Alex 8/10 3288 days 2%
Malcolm Boekhoff 9/10 3292 days 2%
Virginie Turcotte 9/10 3292 days 2%
Patrick 8/10 3293 days 2%
Sabine 8/10 3293 days 2%
Louis Nilsson 6/10 3298 days 2%
Flo 8/10 3300 days 2%
Carlos Ligero 10/10 3322 days 2%
Maire O'Grady 8/10 3329 days 2%
Ken Evans 9/10 3337 days 2%
Will Pyle 9/10 3339 days 2%
shida sahlan 8/10 3383 days 2%
David Johnston 4/10 3383 days 1%
Chelzea Warwick 9/10 3414 days 2%
Jos W 7/10 3445 days 2%
shelley smith 9/10 3445 days 2%
Beatrice and Cyrill 7/10 3496 days 2%
Carl_Larsen 10/10 3506 days 2%
Karen Jones 6/10 3536 days 1%
Rob Barker 9/10 3536 days 2%
Wilfried Heer 1/10 3567 days 1%
Flo Egger 4/10 3578 days 1%
Steve J 8/10 3594 days 1%
anibal micillo 8/10 3596 days 1%
Pernille and Flemming 8/10 3614 days 1%
Green Celery 1/10 3627 days 1%
Olaf Gaeth 4/10 3627 days 1%
Peter Marshall 9/10 3658 days 1%
Peter Williams 7/10 3673 days 1%
Jacqui Robinson 10/10 3719 days 1%
Asrul Alias 9/10 3719 days 1%
Barry Arnold 1/10 3961 days 0%
Laura Metz 6/10 4311 days 0%
Hubertus Thost 6/10 4311 days 0%
Libby 8/10 4319 days 0%
Andreas Zapke 7/10 4354 days 0%
Simone Pickert 8/10 4355 days 0%
VSQ 10/10 4357 days 0%
Renan Sasaki 10/10 4449 days 1%
Laurel Smith 1/10 4449 days 0%
Glen Cooper 2/10 4479 days 0%
Ron Stenhouse 4/10 4632 days 1%
Elizabeth Stenhouse 4/10 4632 days 1%
Steen Rausmussen 9/10 4661 days 1%
Michael Nolan 5/10 4663 days 1%
Frederick Dean 8/10 4663 days 1%
Helen Dean 5/10 4663 days 1%
Dave Mertzig 8/10 4663 days 1%
Michael Walker 10/10 4665 days 1%
Lorraine Walker 9/10 4665 days 1%
Engelstatter 7/10 4666 days 1%
Joey Mertzig 7/10 4680 days 1%
Davebr8e 1/10 4722 days 0%
Nadine 7/10 4735 days 1%
Wertra 7/10 4736 days 1%
Steve Douthwaite 8/10 4742 days 1%
John 8/10 4746 days 1%
Edith and Robert Newton 8/10 4753 days 1%
Reinhard Stahl 8/10 4758 days 1%
Reinhard Stahl 8/10 4758 days 1%
Peter Harden 7/10 4758 days 1%
Henzen 7/10 4762 days 1%
Verest 5/10 4769 days 1%
maureenb 9/10 4997 days 1%
Jonathan Tuthill 10/10 5013 days 1%
Birds Tubbs 7/10 5013 days 1%
Peter Kent 9/10 5015 days 1%
Sally Gordie 8/10 5015 days 1%
Ian Douglas 7/10 5015 days 1%
James Huntzinger 8/10 5019 days 1%
Rien 8/10 5020 days 1%
Carole Carter 8/10 5020 days 1%
Helmut Schmid 10/10 5022 days 1%
Peter Hart 9/10 5025 days 1%
kikiflower 8/10 5028 days 1%
Fritschi 9/10 5030 days 1%
Lucy Duffy 7/10 5031 days 1%
Vlutters 8/10 5033 days 1%
Robert 8/10 5034 days 1%
Marilyn Melhuish 7/10 5037 days 1%
Graham Platt 9/10 5037 days 1%
Richard Harvey 7/10 5037 days 1%
Howell Davies 9/10 5037 days 1%
Richard & Jane 10/10 5037 days 1%
Mike & Jennie 9/10 5039 days 1%
Peter Field 9/10 5039 days 1%
Nico Schoots 8/10 5039 days 1%
Lyn Deavin 7/10 5040 days 1%
Ed & Katie Riches 6/10 5040 days 1%
R E Webb 5/10 5040 days 1%
Gerhard Schoenmeubeck 7/10 5040 days 1%
Rebecca Doehl 8/10 5041 days 1%
Paul & Sharon Sneller 9/10 5041 days 1%
Gillian MacLaren 7/10 5042 days 1%
Hans Oudenbroek 8/10 5042 days 1%
Re Wardlaw 7/10 5045 days 1%
Slangen 8/10 5050 days 1%
Heike 6/10 5052 days 1%
David Blundell 9/10 5052 days 1%
Des & Ann Bidwell 8/10 5052 days 1%
Corv V D Hof 8/10 5054 days 1%
Tom Connis 9/10 5056 days 1%
Janet 8/10 5057 days 1%
Barry Baily 6/10 5057 days 1%
Henriette Haugan 8/10 5070 days 1%
J Knol 6/10 5083 days 1%
arnie 6/10 5088 days 1%
Barsch, Arwed & Gertrud 10/10 5088 days 1%
Jo Delbrugge 8/10 5123 days 1%
Marc & Pauline 8/10 5125 days 1%
Paul 8/10 5126 days 1%
Ross Cooke 7/10 5126 days 1%
Gerard Crothers 7/10 5126 days 1%
Willem & Lilian 8/10 5128 days 1%
Ruth & Derrick 8/10 5132 days 1%
David & Audrey 7/10 5134 days 1%
Sarah Graham 10/10 5135 days 1%
Melanie Wood 8/10 5135 days 1%
R & M Willows 9/10 5136 days 1%
Peter Spooner 8/10 5136 days 1%
Warwick Ravell 9/10 5136 days 1%
Martin Potter 8/10 5361 days 1%
GenH 8/10 5363 days 1%
Aleksandra Gajacki 8/10 5364 days 1%
David Brown 10/10 5367 days 1%
Graham Greentree 4/10 5371 days 1%
Nick van de Belt 8/10 5371 days 1%
Iain Campbell 7/10 5372 days 1%
Eric & Liz McKean 8/10 5376 days 1%
Stefanie 9/10 5377 days 1%
Florian Miller 7/10 5377 days 1%
Phil Smith 9/10 5378 days 1%
Ian and Ailsa 6/10 5381 days 1%
Jansen 8/10 5381 days 1%
Siegfried Tuiel 9/10 5383 days 1%
bryfrance 10/10 5384 days 1%
Nick Tinnemeier 7/10 5384 days 1%
Ian & Phyllis 8/10 5386 days 1%
Tricia Goggin 9/10 5386 days 1%
Jim & Suzy Ducker 9/10 5387 days 1%
Nicola Shaw 10/10 5387 days 1%
Diane Johnston 9/10 5387 days 1%
Svea Sauter 8/10 5387 days 1%
Barry Barnes 8/10 5388 days 1%
Sandra Schulz 9/10 5388 days 1%
Kai Eppink 8/10 5392 days 1%
K Wallis 8/10 5393 days 1%
Gord Carnochan 8/10 5395 days 1%
John Gray 8/10 5395 days 1%
Waitson 8/10 5395 days 1%
Gillian Powell 8/10 5395 days 1%
Erin Dumbauld 8/10 5395 days 1%
Ross Salisbury 9/10 5396 days 1%
Kasten 4/10 5396 days 1%
David Emerick 9/10 5397 days 1%
Steve Pearce 7/10 5398 days 1%
Naomi Kosteaman 10/10 5398 days 1%
Ronald Lippett 4/10 5399 days 1%
Hartmut Tonner 6/10 5400 days 1%
Galamez 8/10 5401 days 1%
Jan Vlasblom 7/10 5402 days 1%
Bert Opdam 8/10 5404 days 1%
Leslie 7/10 5406 days 1%
John Brand 5/10 5408 days 1%
J Wells 2/10 5409 days 0%
Claire Hoyland 7/10 5409 days 1%
Darren Bruestle 7/10 5409 days 1%
Steve and Kay Unguran 9/10 5410 days 1%
Jane & Regis 7/10 5410 days 1%
Trevor Gibbins 8/10 5410 days 1%
Graham 7/10 5410 days 1%
Eva Stauderova 9/10 5413 days 1%
Horton Fawkes 8/10 5413 days 1%
Simon Vallis 9/10 5413 days 1%
Chris 8/10 5414 days 1%
Stevenson 8/10 5415 days 1%
Dave and Lin Mungham 5/10 5415 days 1%
Rossiter 8/10 5415 days 1%
Webster 5/10 5415 days 1%
Petersen 10/10 5415 days 1%
David Glover 10/10 5416 days 1%
Derek Woodward 8/10 5416 days 1%
Gerry Nichols 8/10 5417 days 1%
Mr & Mrs Winter 8/10 5417 days 1%
Jane Hancock 9/10 5417 days 1%
Iain Sutherland 10/10 5417 days 1%
T Chapman 9/10 5417 days 1%
Hee Min Kang 7/10 5419 days 1%
Sarah Ewing 9/10 5419 days 1%
Daniel Dubach 10/10 5422 days 1%
bates 5/10 5422 days 1%
Euros 4/10 5484 days 1%
Gunther 9/10 5672 days 1%
Haley & Jason 8/10 5691 days 1%
Chris & Rob 8/10 5691 days 1%
Kurt 8/10 5692 days 1%
Canuk 2/10 5698 days 0%
paulag 8/10 5698 days 1%
wilsoneng 10/10 5728 days 1%
June 6/10 5728 days 1%
Hans and Astrid 8/10 5736 days 1%
Bergemann 3/10 5745 days 1%
Brett & Tanille 10/10 5747 days 1%
Margo Alaska 8/10 5750 days 1%
Rob & Anne 7/10 5752 days 1%
Margaret O'Sullivan 9/10 5754 days 1%
Colin Daniels 7/10 5761 days 1%
Tony Killingray 7/10 5762 days 1%
Chris el capitan 7/10 5764 days 1%
Giaque 8/10 5765 days 1%
Willi Heinen 7/10 5767 days 1%
Peter Koeck 4/10 5768 days 1%
Sue Bennett 6/10 5769 days 1%
Christen Hans 6/10 5773 days 1%
margaret Klawitter 3/10 5780 days 1%
Tanja Titze 8/10 5780 days 1%
Silvia Kern 8/10 5781 days 1%
Bryan Keddie 7/10 5783 days 1%
Erik Hummelmose 4/10 5783 days 1%
Susan Hitchins 9/10 5783 days 1%
Thomas Stopp 7/10 5783 days 1%
John Winter 8/10 5784 days 1%
John Rylance 9/10 5786 days 1%
Diane Chapple 8/10 5786 days 1%
Supa Simpson 8/10 5792 days 1%
Allan Bond 9/10 5793 days 1%
Iris W 9/10 5793 days 1%
Ian Walks 9/10 5793 days 1%
E.M. Prideaux 7/10 5801 days 1%
jan and john 7/10 5803 days 1%
Beute Hjel 7/10 5803 days 1%
Heino keyssler 7/10 5807 days 1%
Richard Benson 2/10 5818 days 0%
adamek 7/10 5833 days 1%
parker1 8/10 5833 days 1%
warrenp 7/10 5834 days 1%
varenaee 8/10 5834 days 1%
pedawrds 6/10 5838 days 1%
vivw 9/10 5841 days 1%
djrogers 9/10 5842 days 1%
aniekenm 8/10 5843 days 1%
Anne Ford 7/10 5851 days 1%
Poole 10/10 5851 days 1%
Sandra M 8/10 5851 days 1%
Marshall 7/10 5851 days 1%
Melanie Bielefeld 8/10 5851 days 1%
dirkdev 6/10 5853 days 1%
Wolfgang 7/10 5853 days 1%
hughys 7/10 5856 days 1%
Kimberly Skyes 8/10 5856 days 1%
Steven Walsh 5/10 5857 days 1%
David D S 10/10 5857 days 1%
Helen Pet 8/10 5857 days 1%
Philip Ryott 5/10 5859 days 1%
Sena 8/10 5859 days 1%
Vanessa 8/10 5860 days 1%
Evan 8/10 5910 days 1%
nzseeman 7/10 5910 days 1%
bondd 8/10 5958 days 1%
ulrichk 10/10 5966 days 1%
johannac 8/10 5968 days 1%
JoF 5/10 6081 days 1%
HerbertH 8/10 6085 days 1%
KatrinK 10/10 6086 days 1%
Wight 9/10 6091 days 1%
brendar 6/10 6093 days 1%
arthurwa 10/10 6093 days 1%
Richard 1/10 6097 days 0%
PaulC 7/10 6099 days 1%
PamCecil 1/10 6100 days 0%
Mike 6/10 6103 days 1%
JanetM 9/10 6105 days 1%
DaveV 8/10 6109 days 1%
GeraldMcNamora 6/10 6109 days 1%
Mick 3/10 6109 days 1%
Nick 8/10 6109 days 1%
JohnN 5/10 6110 days 1%
BevanLisa 8/10 6110 days 1%
winter_uk 8/10 6110 days 1%
LesleyR 6/10 6111 days 1%
Max 7/10 6112 days 1%
Torsten 3/10 6112 days 1%
Suzie Lechner 9/10 6113 days 1%
Andy Baker 9/10 6113 days 1%
Gill 9/10 6116 days 1%
Michael 5/10 6117 days 1%
A 6/10 6117 days 1%
Chris 7/10 6117 days 1%
Jan 8/10 6124 days 1%
PeteW1 6/10 6127 days 1%
ChrisWeb 6/10 6127 days 1%
JensM 8/10 6128 days 1%
MargaretH 7/10 6128 days 1%
RichardE 7/10 6128 days 1%
AndrewF78 10/10 6129 days 1%
John 7/10 6130 days 1%
Christian 8/10 6130 days 1%
Franz 6/10 6130 days 1%
Brian 7/10 6133 days 1%
Glen 9/10 6134 days 1%
Van Heusden 8/10 6144 days 1%
Alfred 6/10 6144 days 1%
WendyS 7/10 6146 days 1%
AlastairP 8/10 6150 days 1%
Jhooper1 9/10 6151 days 1%
CSander 7/10 6151 days 1%
Phil&Joe 10/10 6157 days 1%
Rory 8/10 6161 days 1%
Michael 8/10 6162 days 1%
helen 10/10 6206 days 1%
Trine 8/10 6211 days 1%
Patricia 7/10 6215 days 1%
Jacinta 8/10 6223 days 1%
Louise 8/10 6257 days 1%
Paul 5/10 6260 days 1%
P&L Mooney 2/10 6268 days 0%
Paul 2/10 6270 days 0%
Gray 8/10 6329 days 1%
Mike Knight 10/10 6332 days 1%
Sue Stewart 9/10 6343 days 1%
Lucchi 7/10 6345 days 1%
Amy Clark 6/10 6464 days 1%
Craig 7/10 6469 days 1%
Laura and Dominic 7/10 6472 days 1%
Mike and Judy 8/10 6473 days 1%
Susan 8/10 6473 days 1%
AlanN316 8/10 6474 days 1%
Stewart 7/10 6476 days 1%
Olaf Penn 9/10 6484 days 1%
Sanne 6/10 6486 days 1%
Mike and Joyce Timms 9/10 6486 days 1%
Tessa McCormick 7/10 6490 days 1%
David Buckley 7/10 6493 days 1%
John Woodrow 1/10 6494 days 0%
Ernst Seter 9/10 6494 days 1%
Paula Curtis 5/10 6497 days 1%
Sue Randall 8/10 6497 days 1%
Sabine Feiner 5/10 6498 days 1%
Roger & Margaret 6/10 6507 days 1%
Bill Lambert 9/10 6509 days 1%
Lisa 10/10 6535 days 1%
Philipa 1/10 6541 days 0%
ranker_43 1/10 6695 days 0%
Tony 2/10 6695 days 0%
Nancy Bill 7/10 6817 days 1%
Andy 3/10 6834 days 1%
Wereld 9/10 6840 days 1%
Wereld 8/10 6840 days 1%
Annette 5/10 6847 days 1%
John 7/10 6847 days 1%
Hur 1/10 6852 days 0%
Christine 2/10 6856 days 0%
Mitch 9/10 6858 days 1%
M Bekker 3/10 6859 days 1%
granger 8/10 6862 days 1%
Wendy 7/10 6863 days 1%
Sandra 8/10 6863 days 1%
Kristen 1/10 6863 days 0%
Fraser 8/10 6867 days 1%
Peter&Amy 7/10 6869 days 1%
Arian 9/10 6869 days 1%
Gordon 5/10 6870 days 1%
Catherine 8/10 6870 days 1%
Pope 7/10 6870 days 1%
Beate 7/10 6871 days 1%
Messing 4/10 6871 days 1%
Marriott 10/10 6871 days 1%
Volker 4/10 6871 days 1%
Rolf 6/10 6871 days 1%
Nicole 5/10 6871 days 1%
Geert 7/10 6873 days 1%
Ian 7/10 6875 days 1%
Brian 9/10 6875 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.20% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 108 days. Adjustments are according to the following table.

Days Adjustment
105 -2.14%
106 -2.16%
107 -2.18%
108 -2.20%
109 -2.22%
110 -2.24%
111 -2.26%

Balancing Adjustment

8.51% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

77%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.