Kiwi Experience

98 Rankers Reviews

85 Face-to-Face

Tours

Photos

Kiwi Experience
Hot Water Beach
Queenstown
Lake Wanaka
Luge, Rotorua

Information

Kiwi Experience

New Zealand's Original Hop-On-Hop-Off Bus Adventure

A Kiwi Experience Bus Adventure is quite simply the best way to travel New Zealand. Our local guides know the country and culture better than anyone else and have hosted over 500,000 passengers in our 30 years. Flexible, hassle-free, guided tours, tailored to your appetite for adventure and budget.
Providing the ultimate hop-on hop-off adventure for 30 years, Kiwi Experience takes you to all the iconic spots and helps you to book the most epic activities and accommodation throughout the country. We help plan your trip to suit your needs while ensuring you see New Zealand’s iconic spots and experience heaps of free stuff along the way. We take care of it all, leaving you guys to focus on the memory making and unrivalled experiences.

It’s easy to get swept up in travel - that’s the point after all. When you’re in the travel moment you don’t want to sweat the small stuff: how you’ll get there, who you’ll go with or where you’ll stay. Whatever you want to get out of New Zealand, Kiwi Experience gives you what you need and delivers you the freedom to #EmbraceTheUnexpected moments that happen each and every day while you travel across New Zealand with us on the ultimate guided bus adventure. Be that through meeting your new best friend, screaming your way back to earth during a skydive, conquering that MASSIVE mountain (which the locals call a hill…) or being challenged by a new cultural perspective. These moments define us.
So what are you waiting for? It’s your time to #embracetheunexpected in this mind-boggling wonderland we call Aotearoa.

***Social Media***
Facebook - http://www.facebook.com/kiwiexperienceNZ
Instagram - http://www.instagram.com/kiwiexperience
Twitter - http://www.twitter.com/kiwiexperience
Youtube - https://www.youtube.com/user/KiwiExperienceNZ

Details

Feature Value Info

Organisation

Kiwi Experience

Commercial organisation

Location

North IslandAuckland RegionAuckland

Categories

  • Activity__bus_van_toursGroup Tours

Business Times

Monday - Sunday 8am - 6pm

Directions

To Coordinates

Coordinates

-36.854918

174.779954

Latitude
-36.854918
Longitude
174.779954

Maps

Reviews

    • just loved it!
    • Good crowd, helpful drivers.
    • Absolutely Epic, trip of a lifetime.
    • Excellent service and great fun.
    • Wide range of knowledge about New Zealand.
    Rating Count Percentage
    10/10 17
    17%
    9/10 18
    18%
    8/10 19
    19%
    7/10 24
    24%
    6/10 7
    7%
    5/10 3
    3%
    4/10 6
    6%
    3/10 2
    2%
    2/10 1
    1%
    1/10 1
    1%
  • 2.0/5

    verage experience with Kiwi Experience during my 2 weeks backpacing trip in New Zealand.

    I bought the Queen Bee pass which was suppose to be a flexibile Hop-On Hop-Off service. However, it is far from a flexiible service, because once a person goes from one place to another, one is either able to stay there for 3 whole days or only 1 night. This is by any means not a flexible hop-on hop-off service.

    The buses do not run on a daily basis between to and from each destination. For example, one cannot arrive at a place, stay for 1 night and then leave the enxt day to the next place in the afternoon/evening or stay for another night as 1 wishes, beacuse the buses are only every 3 days or immediately the next day in the morning.

    Imagine, one arrives in Kaikoura (a place where one goes to see whales and dolphins) but does not have time to see them, because we arrive late in the afternoon (by which time, all the experiences are finished) and then leave exactly again early in the morning. Whats the point of going to Kaikoura if one does not have time for any sea life experiences?

    If one decides, not to take a bus from the tour because he wishes to stay longer, one cannot get a refund. I highly recommend having a look at Intercity before booking kiwi Experience.

    The bus drivers of Kiwi are very friendly, however the buses are old so they do not have a toilet on them, no WIFI connection and no charging ports or electricity sockets with the seats.

    Till next time New Zealand! Kia ora.

    Reviewed over 1 year ago

    Justin Xuereb's avatar

    Justin Xuereb

    Customer

  • 5.0/5

    Booking in with the reservations team was an absolute breeze and they made every decision easy for me so I commend them for their brilliant customer service.

    Also, the drivers were really helpful and along my trip helped me retrieve my luggage I had forgotten. Overall I would really recommend kiwi experience to my family and peers. Top notch service and I definitely look forward to travelling again with Kiwi experience.

    Reviewed almost 6 years ago

    Raymond Pua 's avatar

    Raymond Pua

    Customer

  • 5.0/5

    Absolutely Epic, trip of a lifetime.

    I'm so glad I chose Kiwi Experience. From the staff in the office to the road crew, they were all absolutely brilliant - especially two legends Dylan and Cuddles.

    Reviewed over 6 years ago

    Douglas Fernside's avatar

    Douglas Fernside

    Customer

  • 3.5/5

    Most people start their Kiwi Experience tour in Auckland or Christchurch.

    It is a really good experience because you make a lot of friends and most people from all over the world. But sometimes you have to expect that the activities are expensive and they do not always tell you the costs for it.

    Reviewed almost 8 years ago and experienced in March 2016

    gnkwvefvjpewyiiu's avatar

    gnkwvefvjpewyiiu

    Customer

  • 4.5/5

    Kiwi experience has been, without doubt, the highlight of my 8 month trip around australia and New Zealand.

    Besides undergoing trip in the New Zealand winter; the trip was highly organised, well planned and gave us access to the best hostels and tours in New Zealand!

    The bus offers a great range of discounts and group deals. I managed to save $25 on my Nevis Bungee jump. (which made the jump itself more rewarding!...).

    The drivers are all fun and enthusiastic- happy to help with any request. We loved Simon and Jacob.

    Kiwi experience is a great option for single or small-group travellers- with the bus being the perfect way to meet people and spend more than a moment getting to know each other. I have made long-term friends on the bus and plan to see them soon!

    Would recommend it to anybody and everybody.

    Reviewed over 9 years ago

    UNITED KINGDOM
    isaac verkaik's avatar

    isaac verkaik

    Customer

  • 5.0/5

    Myself and my friend (both female, 22 & 23 years old) have just finished our Kiwi Experience tour on the Sheepdog pass travelling from Auckland to Christchurch and would highly recommend it to anyone exploring

    ways of seeing the incredible country of New Zealand. We are really glad that we chose to do this as it meant we had no restrictions in terms of our time frame and the cost of the add-ons such as the Milford Explorer did not increase once on the bus. The recommended minimum time for the Sheepdog pass is 17 days and we had 28 days to complete it which meant that we could hop off the bus at several stops along the way.

    In total, we had four drivers - Josh, Kea, Kyle and Mangee, all of whom were extremely informative and helpful in advising us on how to manage our time best and book onto different buses and ferries.

    We had been considering hiring a campervan to travel the country when initially planning our trip as we thought this would allow us the most freedom. In hindsight, we are really glad we decided to book through Kiwi Experience as, not only would we have been ridiculously cold in the winter season, it actually meant we got to see a lot more of the country than we would have doing it ourselves as all of the drivers are natives of New Zealand and their knowledge of the country is unparalleled. This meant there were a lot of stops en-route for various photo opportunities, walks and visits to local communities that we would never have known about otherwise.

    The Kiwi Experience was also a really great way of meeting other travellers and like-minded people who were all enjoying the experience with you and we continually bumped into people along the way who we had met previously.

    Overall we are both really glad we chose to book through Kiwi Experience and could not imagine having travelled New Zealand any other way!

    Reviewed over 9 years ago

    UNITED KINGDOM
    Lucy Sumner's avatar

    Lucy Sumner

    Customer

  • 5.0/5

    I, a female student of 20 years old, just finished travelling around New Zealand.

    Dear fellow travellers,

    I travelled with Kiwi Experience on the Super Funky pass, but I also took some public buses to different cities and even hitchhiked a bit. And out of all of these, Kiwi Experience was the best way of travelling the country for me. They have great deals so you can get your pass for cheap, they are easy and reliable, take you to the best places in the country and there are always lots of fun people on the buses to meet and share your experiences with!

    I had a relatively long time to travel around the country, about 2 months, where the minimum time for my pass was 28 days. This gave me a lot of freedom and flexibility to stay longer in the places than the minimum time, which I also did in most of the places. Kiwi Experience is also very flexible with dropping you off or picking you up in cities along the way that they do not spend the night in!

    Kiwi Experience is a very easy option to travel. They organize activities for you that you can sign up for on the bus and advise you on the best options for your preferences. They help you organize the hostels and guarantee that you have at least one night in the hostel that they book everyone in. That being said, it is always a good idea to research those hostels yourself as well, because they are not always the cheapest (but in general very nice and comfortable!).

    Because I had so much time to complete my pass, I hopped off quite often and hopped onto new buses with new drivers. I had a lot of different drivers – Josh, Kea, Mangee, Toddy, Q, Kyle and Nancy. All of them have such great personalities and it is never boring with them around to guide you!

    All in all I met some amazing people that made the experience so much better and did the most amazing things throughout the country! I could not have imagined travelling through New Zealand in any other way than I did and loved every single minute of it!

    Reviewed over 9 years ago and experienced in June 2015

    NETHERLANDS
    Ewa Bednarczyk's avatar

    Ewa Bednarczyk

    Customer

  • 5.0/5

    I had such an awesome time with Kiwi Experience!

    Their tours are really good, allowing you to move at your own pace with friendly drivers who always offer helpful advice on where to go and what to see. I really felt I got to see the best of NZ when I was with them and could reccommend anyone to book with them... You won't be disappointed! You'll have a fantastic time, see some amazing sights and make some great friends along the way!

    Reviewed over 9 years ago

    UNITED KINGDOM
    Richard Houghton's avatar

    Richard Houghton

    Customer

  • 2.0/5

    - Some drivers are professional and friendly, some drivers are sleazy and creepy towards girls.

    Ive personally given Kiwi a 4/10 because:

    - Suggested hostels are generally overpriced, and often you just feel like part of a big cash cow herd for Kiwi and its affiliated hostel.

    - DO NOT BOOK 'Unique stays' vouchers - absolute waste of time. For my first 'Unique stay' in Kaiteriteri I was put in rented office space because there was no room in an actual building. 'Unique stays' are in fact just a way of prepaying for a bog standard dormitory room. Which is not clearly explained at all.

    - Don't bother pre-booking through Kiwi for activities, as most of my pre-booked activities were cancelled whilst on the trip anyway.

    But however, in general, whether you'll enjoy the kiwi experience bus is really dependent on what you're looking to achieve in New Zealand.

    If you're looking for complete independence, and the ability to explore the areas of natural beauty of New Zealand on your own schedule, you should hire a campervan and do not do Kiwi Experience.

    If you're looking for the opportunity to make friends, visit lots of bars, and with minimal effort travel your way around New Zealand (minimal effort because Kiwi Experience do all the planning/thinking) than the Kiwi bus is probably the best option for you.

    In terms of cost, the Kiwi Bus - and corresponding hostel stops - may work out slightly more expensive than travelling by yourself, but you may be able to justify that due to the total lack of personal planning required for the bus option.

    Reviewed almost 9 years ago

    AUSTRALIA
    Matt's avatar

    Matt

    Customer

  • 1.5/5

    A bus ticket for ride around NZ .

    With pleasant drivers who try hard to make up the difference between a very stingy (and silly) corporate philosophy of including absolutely no frills, no travel facilities, - no wifi - nothing much else, and recommending very average to poor (cramped rooms/noise), but expensive hostels, and also relatively "best deal" but VERY expensive, but under/poorly resourced activities - in which the business clearly has some sort of share/stake - and from which it must makes up income for its 'competitive price' for the bus pass.

    Clearly management is squeezing this business, and the drivers have to pick up the strain. Poor buggers!

    Bad business guys.

    Spend a little more on your clients, and your clients will be inclined to enjoy themselves - and spend more as well!

    Simple!

    Good for you - good for your clients.

    If you want my bank details to pay for the free business advice, and the full refund from Heli-Hikes in Franz Joseph (for which I am still waiting a month later as a result of a cancelled activity) - please let me know in your response!

    Reviewed about 9 years ago and experienced in September 2015

    SOUTH AFRICA
    Brett Comley's avatar

    Brett Comley

    Customer

  • 2.0/5

    verage experience with Kiwi Experience during my 2 weeks backpacing trip in New Zealand.

    I bought the Queen Bee pass which was suppose to be a flexibile Hop-On Hop-Off service. However, it is far from a flexiible service, because once a person goes from one place to another, one is either able to stay there for 3 whole days or only 1 night. This is by any means not a flexible hop-on hop-off service.

    The buses do not run on a daily basis between to and from each destination. For example, one cannot arrive at a place, stay for 1 night and then leave the enxt day to the next place in the afternoon/evening or stay for another night as 1 wishes, beacuse the buses are only every 3 days or immediately the next day in the morning.

    Imagine, one arrives in Kaikoura (a place where one goes to see whales and dolphins) but does not have time to see them, because we arrive late in the afternoon (by which time, all the experiences are finished) and then leave exactly again early in the morning. Whats the point of going to Kaikoura if one does not have time for any sea life experiences?

    If one decides, not to take a bus from the tour because he wishes to stay longer, one cannot get a refund. I highly recommend having a look at Intercity before booking kiwi Experience.

    The bus drivers of Kiwi are very friendly, however the buses are old so they do not have a toilet on them, no WIFI connection and no charging ports or electricity sockets with the seats.

    Till next time New Zealand! Kia ora.

    Reviewed over 1 year ago

    Justin Xuereb's avatar

    Justin Xuereb

    Customer

  • 5.0/5

    Booking in with the reservations team was an absolute breeze and they made every decision easy for me so I commend them for their brilliant customer service.

    Also, the drivers were really helpful and along my trip helped me retrieve my luggage I had forgotten. Overall I would really recommend kiwi experience to my family and peers. Top notch service and I definitely look forward to travelling again with Kiwi experience.

    Reviewed almost 6 years ago

    Raymond Pua 's avatar

    Raymond Pua

    Customer

  • 5.0/5

    Absolutely Epic, trip of a lifetime.

    I'm so glad I chose Kiwi Experience. From the staff in the office to the road crew, they were all absolutely brilliant - especially two legends Dylan and Cuddles.

    Reviewed over 6 years ago

    Douglas Fernside's avatar

    Douglas Fernside

    Customer

  • 3.5/5

    Most people start their Kiwi Experience tour in Auckland or Christchurch.

    It is a really good experience because you make a lot of friends and most people from all over the world. But sometimes you have to expect that the activities are expensive and they do not always tell you the costs for it.

    Reviewed almost 8 years ago and experienced in March 2016

    gnkwvefvjpewyiiu's avatar

    gnkwvefvjpewyiiu

    Customer

  • 2.0/5

    - Some drivers are professional and friendly, some drivers are sleazy and creepy towards girls.

    Ive personally given Kiwi a 4/10 because:

    - Suggested hostels are generally overpriced, and often you just feel like part of a big cash cow herd for Kiwi and its affiliated hostel.

    - DO NOT BOOK 'Unique stays' vouchers - absolute waste of time. For my first 'Unique stay' in Kaiteriteri I was put in rented office space because there was no room in an actual building. 'Unique stays' are in fact just a way of prepaying for a bog standard dormitory room. Which is not clearly explained at all.

    - Don't bother pre-booking through Kiwi for activities, as most of my pre-booked activities were cancelled whilst on the trip anyway.

    But however, in general, whether you'll enjoy the kiwi experience bus is really dependent on what you're looking to achieve in New Zealand.

    If you're looking for complete independence, and the ability to explore the areas of natural beauty of New Zealand on your own schedule, you should hire a campervan and do not do Kiwi Experience.

    If you're looking for the opportunity to make friends, visit lots of bars, and with minimal effort travel your way around New Zealand (minimal effort because Kiwi Experience do all the planning/thinking) than the Kiwi bus is probably the best option for you.

    In terms of cost, the Kiwi Bus - and corresponding hostel stops - may work out slightly more expensive than travelling by yourself, but you may be able to justify that due to the total lack of personal planning required for the bus option.

    Reviewed almost 9 years ago

    AUSTRALIA
    Matt's avatar

    Matt

    Customer

  • 1.5/5

    A bus ticket for ride around NZ .

    With pleasant drivers who try hard to make up the difference between a very stingy (and silly) corporate philosophy of including absolutely no frills, no travel facilities, - no wifi - nothing much else, and recommending very average to poor (cramped rooms/noise), but expensive hostels, and also relatively "best deal" but VERY expensive, but under/poorly resourced activities - in which the business clearly has some sort of share/stake - and from which it must makes up income for its 'competitive price' for the bus pass.

    Clearly management is squeezing this business, and the drivers have to pick up the strain. Poor buggers!

    Bad business guys.

    Spend a little more on your clients, and your clients will be inclined to enjoy themselves - and spend more as well!

    Simple!

    Good for you - good for your clients.

    If you want my bank details to pay for the free business advice, and the full refund from Heli-Hikes in Franz Joseph (for which I am still waiting a month later as a result of a cancelled activity) - please let me know in your response!

    Reviewed about 9 years ago and experienced in September 2015

    SOUTH AFRICA
    Brett Comley's avatar

    Brett Comley

    Customer

  • 4.5/5

    Kiwi experience has been, without doubt, the highlight of my 8 month trip around australia and New Zealand.

    Besides undergoing trip in the New Zealand winter; the trip was highly organised, well planned and gave us access to the best hostels and tours in New Zealand!

    The bus offers a great range of discounts and group deals. I managed to save $25 on my Nevis Bungee jump. (which made the jump itself more rewarding!...).

    The drivers are all fun and enthusiastic- happy to help with any request. We loved Simon and Jacob.

    Kiwi experience is a great option for single or small-group travellers- with the bus being the perfect way to meet people and spend more than a moment getting to know each other. I have made long-term friends on the bus and plan to see them soon!

    Would recommend it to anybody and everybody.

    Reviewed over 9 years ago

    UNITED KINGDOM
    isaac verkaik's avatar

    isaac verkaik

    Customer

  • 5.0/5

    I, a female student of 20 years old, just finished travelling around New Zealand.

    Dear fellow travellers,

    I travelled with Kiwi Experience on the Super Funky pass, but I also took some public buses to different cities and even hitchhiked a bit. And out of all of these, Kiwi Experience was the best way of travelling the country for me. They have great deals so you can get your pass for cheap, they are easy and reliable, take you to the best places in the country and there are always lots of fun people on the buses to meet and share your experiences with!

    I had a relatively long time to travel around the country, about 2 months, where the minimum time for my pass was 28 days. This gave me a lot of freedom and flexibility to stay longer in the places than the minimum time, which I also did in most of the places. Kiwi Experience is also very flexible with dropping you off or picking you up in cities along the way that they do not spend the night in!

    Kiwi Experience is a very easy option to travel. They organize activities for you that you can sign up for on the bus and advise you on the best options for your preferences. They help you organize the hostels and guarantee that you have at least one night in the hostel that they book everyone in. That being said, it is always a good idea to research those hostels yourself as well, because they are not always the cheapest (but in general very nice and comfortable!).

    Because I had so much time to complete my pass, I hopped off quite often and hopped onto new buses with new drivers. I had a lot of different drivers – Josh, Kea, Mangee, Toddy, Q, Kyle and Nancy. All of them have such great personalities and it is never boring with them around to guide you!

    All in all I met some amazing people that made the experience so much better and did the most amazing things throughout the country! I could not have imagined travelling through New Zealand in any other way than I did and loved every single minute of it!

    Reviewed over 9 years ago and experienced in June 2015

    NETHERLANDS
    Ewa Bednarczyk's avatar

    Ewa Bednarczyk

    Customer

  • 5.0/5

    Myself and my friend (both female, 22 & 23 years old) have just finished our Kiwi Experience tour on the Sheepdog pass travelling from Auckland to Christchurch and would highly recommend it to anyone exploring

    ways of seeing the incredible country of New Zealand. We are really glad that we chose to do this as it meant we had no restrictions in terms of our time frame and the cost of the add-ons such as the Milford Explorer did not increase once on the bus. The recommended minimum time for the Sheepdog pass is 17 days and we had 28 days to complete it which meant that we could hop off the bus at several stops along the way.

    In total, we had four drivers - Josh, Kea, Kyle and Mangee, all of whom were extremely informative and helpful in advising us on how to manage our time best and book onto different buses and ferries.

    We had been considering hiring a campervan to travel the country when initially planning our trip as we thought this would allow us the most freedom. In hindsight, we are really glad we decided to book through Kiwi Experience as, not only would we have been ridiculously cold in the winter season, it actually meant we got to see a lot more of the country than we would have doing it ourselves as all of the drivers are natives of New Zealand and their knowledge of the country is unparalleled. This meant there were a lot of stops en-route for various photo opportunities, walks and visits to local communities that we would never have known about otherwise.

    The Kiwi Experience was also a really great way of meeting other travellers and like-minded people who were all enjoying the experience with you and we continually bumped into people along the way who we had met previously.

    Overall we are both really glad we chose to book through Kiwi Experience and could not imagine having travelled New Zealand any other way!

    Reviewed over 9 years ago

    UNITED KINGDOM
    Lucy Sumner's avatar

    Lucy Sumner

    Customer

  • 5.0/5

    I had such an awesome time with Kiwi Experience!

    Their tours are really good, allowing you to move at your own pace with friendly drivers who always offer helpful advice on where to go and what to see. I really felt I got to see the best of NZ when I was with them and could reccommend anyone to book with them... You won't be disappointed! You'll have a fantastic time, see some amazing sights and make some great friends along the way!

    Reviewed over 9 years ago

    UNITED KINGDOM
    Richard Houghton's avatar

    Richard Houghton

    Customer

  • 5.0/5

    I had a completely amazing experience on the Kiwi Bus, with lovely new friends, amazing scenery and so many fun activities/things to do!

    I would completely recommend the trip for likeminded fun loving, adventure seeking individuals and the company really give you everything you need to make it into an amazing trip for yourself.

    But why....?

    Hassle-free, Stress Free:

    I found that the kiwi experience was extremely hassle & stress free. Albeit it isn’t what I’d deem as real travelling (having travelled through Asia, South America etc) as it is very well organized. However, it alleviates a lot of the harder work/boring bits of travelling e.g. sorting accommodation/things to do and therefore lets you get on with the fun stuff and leaves you enough time to do what you want!! E.g. outdoor activities, drinking and spending time with your new friends!

    Every stop brought a new perspective:

    I felt that every overnight stop on the trip was worthwhile. To give some examples…Wanaka was just totally scenic and beautiful, like nothing I’d seem before, Christchurch allowed me to learn loads about earthquake destruction and really get a feel for a city hit by such a catastrophic tragedy and River Valley offered a homely/farm stay feel with amazing white water rafting straight outdoors from the accommodation.

    Outdoor Activities:

    There were a ridiculous amount of new things on offer to do/see. The advantage of being on a long kiwi journey is that the bus drivers can give you good advice about each activity on offer, e.g. they helped me to compare white water rafting for you across the various places it would be available to help me make my decision about where to do it.

    Travelling Solo:

    If you come on the Kiwi bus alone (like myself and the majority of the others on my bus) you won’t be friendless for very long. I’d estimate 2-3 minutes ☺

    All in all, what an amazing month!! I just want to go back now xxx

    Reviewed over 9 years ago

    UNITED KINGDOM
    Helena Wilton's avatar

    Helena Wilton

    Customer

  • 3.5/5

    Nice drivers, a little bit expensive, make sure you book.

    Reviewed about 10 years ago and experienced in January 2014

    NETHERLANDS
    Nimh Oudhof's avatar

    Nimh Oudhof

    Customer

  • 4.5/5

    Very funny driver, nice place to stay, good information and organisation.

    A little bit expensive.

    Reviewed over 10 years ago and experienced in January 2014

    SPAIN
    Victor Herranz's avatar

    Victor Herranz

    Customer

  • 5.0/5

    I spent all February and March of 2014 planning my trip to New Zealand in my winter holidays.

    I read that renting a camper van or a normal car this time of the year was not a good idea, due to cold and icy roads, so I decided to give Kiwi Experience a go, after finding the Sheepdog Pass (which covers basically all the country in less than 3 weeks). And I'm really happy for this decision. I found some friends who chose to drive during the trip and they were miserable and tired because of the exhausting driving and lack of time. Comfortable way to get to know this amazing country, with some discounts in activities and amazing little spots and walks along the way. I'm 22yo, don't drink alcohol and although some of the travellers did, they were civilised the whole time, and punctual with the time. It turns out that I didn't need to plan anything, the driver guide does everything to you, and my job was to remember to breath while enjoying that breathtaking scenery. There is absolutely nothing to complain. Best holiday ever!

    Reviewed over 10 years ago

  • 2.0/5

    Do the little tours - big ones too expensive.

    Some booking problems.

    Reviewed over 12 years ago and experienced in February 2012

    GERMANY
    Miron & Hendrik's avatar

    Miron & Hendrik

    Customer

  • 3.5/5

    Enjoyed the Kiwi Experience a lot but there are a few things which mean I would think twice about doing it again.

    1) Nelson and Queenstown are the bottle necks and it is very easy to get stuck there, kiwi don't care if you have a flight to catch or how long in advance you requested it. Some way to allocate you a seat on a $1000 bus pass! In the end despite trying to reserve a bus out of Queenstown a week in advance they put us on Standby and we had to pay extra to go with a different firm. Not good enough Kiwi.

    2) I was absolutely shocked at the drivers behaviour He allowed people both to sit on the floor because the bus was full and also the courier seat was used nearly everyday, both of these are illegal and the driver even commented "no sitting on the floor tomorrow guys, you'll have to get a different bus, there is a good chance I'll get pulled going into Queenstown"

    3) Don't pay the price on the website. You will probably get at least 30 percent off in NZ, both islands for $420 which is less than just a one island pass for example. Majorly pissed when I realised I was the only one who paid full price.

    4) The activities they take you to and do are very very very expensive

    Other than that, i think they take you to more places and show you more stuff and give a lot more commentary than people make out. Yes at night it is a party bus but this wasn't forced and many people opted out of the drinking and pub crawls and had a good time. Had a really good time and I'm giving them a 7, just wanted to highlight some of the problems you can have with them and I was genuinely suprised how such a big operator didn't seem to know what was going on re bus spaces and allocating you a day to travel and the whole having people on the floor/courier seats is absolutely ridiculous considering they charge top dollar.

    Reviewed almost 15 years ago

    UNITED KINGDOM
    Jay Kenway's avatar

    Jay Kenway

    Customer

  • 3.0/5

    Party bus.

    Really young crowd.

    Reviewed over 15 years ago and experienced in March 2009

    UNITED STATES
    NikW's avatar

    NikW

    Customer

  • 2.0/5

    They go everywhere and do alot of fun things but they rush it.

    I don't like the attitude of some of the other travellers and drivers onboard.

    Reviewed over 15 years ago and experienced in March 2009

    UNITED KINGDOM
    DerrynL's avatar

    DerrynL

    Customer

    Sorry to hear that you didn't have a good time. We're a hop-on, hop-off service. You can take 12 months to finish your pass. Was this explained? Sorry if it wasn't. What pass did you take and when did you travel, we'll look into it for you.

  • 2.5/5

    Most buses are fully booked and you can have 10 day wait times - so you cant really "hop on hop off" at will.

    Reviewed over 15 years ago and experienced in February 2009

    UNITED STATES
    AbigailB's avatar

    AbigailB

    Customer

    Kia ora Abigail,

    We're sorry to hear about that bro. When and where did you get stuck? We'll look into it and see if there was anything that we could have done better.

    Haere ra,

    Kiwi Experience

  • 4.0/5

    So far (4 weeks) They are excellent at showing the main sites and a few out of the way places.

    Reviewed over 15 years ago and experienced in February 2009

    UNITED KINGDOM
    HelenP's avatar

    HelenP

    Customer

  • 3.5/5

    Driver guides great, friendly and helpful.

    Some times felt activities were there just to make Kiwi experience money.

    Reviewed over 15 years ago and experienced in February 2009

    UNITED KINGDOM
    BenM1's avatar

    BenM1

    Customer

  • 4.5/5

    Really great way to see & experience New Zealand.

    Getting a true Kiwi bus drivers perspective & meet great people.

    Reviewed over 15 years ago

    Anna's avatar

    Anna

    Customer

  • 4.5/5

    You get history information of the towns & places you're travelling through which is interesting.

    Reviewed over 15 years ago

    Hayley's avatar

    Hayley

    Customer

  • 4.5/5

    Really friendly bus drivers.

    If ever we had a problem there was a 24hour helpline. Its a great way to meet new people.

    Reviewed over 15 years ago

    Abigail's avatar

    Abigail

    Customer

  • 4.0/5

    Good at organising activities & getting discounts.

    Reviewed almost 16 years ago

    Sarah's avatar

    Sarah

    Customer

  • 3.5/5

    Didn't stop in all the places expected along the route.

    Otherwise enjoyable.

    Reviewed almost 16 years ago

    UNITED KINGDOM
    Philippa's avatar

    Philippa

    Customer

  • 4.5/5

    Good crowd, helpful drivers.

    Great company - some office disorganisation but bus guides were excellent.

    Reviewed almost 16 years ago

    UNITED KINGDOM
    Rob's avatar

    Rob

    Customer

  • 3.5/5

    Fun, informative & helpful.

    Great people.

    Reviewed almost 16 years ago

    UNITED KINGDOM
    Andrew's avatar

    Andrew

    Customer

  • 4.0/5

    Good fun & instead of a long boring journey from one place to another, getting interesting stops like wine tasting & swimming.

    Reviewed almost 16 years ago

    Kirsty's avatar

    Kirsty

    Customer

  • 3.0/5

    Not been on long but quite good.

    Reviewed almost 16 years ago

    UNITED KINGDOM
    David's avatar

    David

    Customer