G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 17 days | 100% |
| Jorian | 6/10 | 292 days | 82% |
| Luke | 1/10 | 321 days | 38% |
| Rahel Herzog | 10/10 | 352 days | 93% |
| Caroline | 10/10 | 1569 days | 9% |
| Mollie Q | 10/10 | 1661 days | 7% |
| Harold Riegle | 9/10 | 1721 days | 6% |
| Meike Wenzl | 10/10 | 1752 days | 5% |
| Birgit Assmann | 10/10 | 1752 days | 5% |
| jonathan vadennr | 10/10 | 1812 days | 5% |
| Mel Brittle | 1/10 | 1813 days | 2% |
| Tamzin | 9/10 | 1874 days | 5% |
| Maxime | 10/10 | 2027 days | 5% |
| Laura Duggan | 8/10 | 2057 days | 4% |
| Jeremy Wright | 9/10 | 2087 days | 4% |
| Damien Jacquet | 10/10 | 2087 days | 4% |
| Alice McCary | 9/10 | 2118 days | 4% |
| will.i.am | 8/10 | 2119 days | 4% |
| Andreas Jonsson | 6/10 | 2146 days | 4% |
| Neil Cook | 10/10 | 2146 days | 4% |
| Francois & Caroline | 8/10 | 2177 days | 4% |
| Brendan Jones | 10/10 | 2178 days | 4% |
| Jack | 10/10 | 2270 days | 4% |
| Jana Fickerova | 10/10 | 2422 days | 4% |
| Felicity Littlefair | 8/10 | 2511 days | 4% |
| Claire Judd | 10/10 | 2511 days | 4% |
| Baudry Manon | 10/10 | 2542 days | 4% |
| Cory Snegirev | 10/10 | 2542 days | 4% |
| Terry Boehmer | 2/10 | 2573 days | 2% |
| Lizzie Edmonds | 10/10 | 2600 days | 3% |
| Laura Meelynn | 9/10 | 2603 days | 3% |
| Stuart Atkinson | 9/10 | 2603 days | 3% |
| Audrey Barras | 9/10 | 2603 days | 3% |
| Anis Quentin | 9/10 | 2607 days | 3% |
| Alexandre Grasland | 9/10 | 2634 days | 3% |
| Hannah Martin | 10/10 | 2664 days | 3% |
| CARMERS | 5/10 | 2665 days | 3% |
| Dave Willems | 9/10 | 2695 days | 3% |
| Bruce Crombie | 10/10 | 2756 days | 3% |
| Alix Braouezec | 7/10 | 2787 days | 3% |
| Ben Bryant | 10/10 | 2787 days | 3% |
| Quentin Vercamer | 8/10 | 2832 days | 3% |
| Rachel Parker | 10/10 | 2848 days | 3% |
| Julie Boboli | 10/10 | 2848 days | 3% |
| Robin Aitchison | 8/10 | 2848 days | 3% |
| Jessica and Jonny Pollard | 8/10 | 2850 days | 3% |
| ALEXANDRE ESCOT | 8/10 | 2852 days | 3% |
| Christoph Grubmair | 7/10 | 2863 days | 3% |
| Matt Tribe | 8/10 | 2876 days | 3% |
| Danielle Ingbrigtson | 2/10 | 2907 days | 1% |
| Ivars Šmits | 1/10 | 2907 days | 1% |
| H Q | 10/10 | 2907 days | 3% |
| Richard Buytendijk | 3/10 | 2907 days | 2% |
| Jacquelyn Fili | 10/10 | 2907 days | 3% |
| Asbjorn Osland | 8/10 | 2907 days | 3% |
| Dubrulle | 9/10 | 2927 days | 3% |
| Nathalie | 9/10 | 2932 days | 3% |
| Tom Wouda | 6/10 | 2933 days | 2% |
| Sascha Pohlers | 9/10 | 2938 days | 3% |
| Jennie Holland | 8/10 | 2940 days | 3% |
| Connor Hormell | 9/10 | 2942 days | 3% |
| Rose Guillaume | 9/10 | 2950 days | 3% |
| romain perroches | 7/10 | 2962 days | 3% |
| Soria Chher | 7/10 | 2962 days | 3% |
| Bina Johansson | 10/10 | 2962 days | 3% |
| Marie-Louise Förster | 10/10 | 2968 days | 3% |
| Roberta Peckham | 6/10 | 2968 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 2968 days | 3% |
| Margo Bernard | 10/10 | 2968 days | 3% |
| Samuel Michalak | 8/10 | 2976 days | 3% |
| Eveline | 9/10 | 2978 days | 3% |
| Lorant julie | 3/10 | 2999 days | 1% |
| Tara Friel | 10/10 | 3029 days | 3% |
| Ivanova R | 9/10 | 3182 days | 2% |
| Diane T | 8/10 | 3182 days | 2% |
| Sarah van den Bos | 9/10 | 3182 days | 2% |
| Charly | 7/10 | 3187 days | 2% |
| Lorenz Pfisterer | 9/10 | 3194 days | 2% |
| Ardian G | 8/10 | 3194 days | 2% |
| Sophia and Karen | 7/10 | 3196 days | 2% |
| Julia | 10/10 | 3199 days | 2% |
| Helena | 7/10 | 3206 days | 2% |
| Kathryn Nolan | 9/10 | 3207 days | 2% |
| Jonathan Foskett | 8/10 | 3209 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3209 days | 2% |
| Adrien Gaumont | 8/10 | 3210 days | 2% |
| Lewis Whittle | 6/10 | 3224 days | 2% |
| Gerardo Furtado | 10/10 | 3231 days | 2% |
| Eileen Donzal | 10/10 | 3242 days | 2% |
| Naevon Espiritu | 9/10 | 3243 days | 2% |
| Leslie MORSS | 9/10 | 3243 days | 2% |
| Alice and James | 8/10 | 3251 days | 2% |
| Audrey and Max | 8/10 | 3256 days | 2% |
| Lazarela | 10/10 | 3260 days | 2% |
| Mark | 9/10 | 3273 days | 2% |
| Nathaniel Sutherland | 9/10 | 3273 days | 2% |
| alban guffroy | 10/10 | 3273 days | 2% |
| Sabine | 6/10 | 3288 days | 2% |
| Sierra Luciano | 10/10 | 3290 days | 2% |
| Steffen & Steffen | 8/10 | 3291 days | 2% |
| Georgia Coleman | 9/10 | 3295 days | 2% |
| Barra Shields | 7/10 | 3311 days | 2% |
| Vera Hutman | 9/10 | 3334 days | 2% |
| Laryssa Kwoczak | 4/10 | 3334 days | 1% |
| Kate | 9/10 | 3366 days | 2% |
| Liam Challenger | 10/10 | 3396 days | 2% |
| vicki scott | 10/10 | 3426 days | 2% |
| Melissa | 10/10 | 3458 days | 2% |
| Leigh Herman | 10/10 | 3487 days | 2% |
| Dusty D | 9/10 | 3487 days | 2% |
| Stuart Nelson | 10/10 | 3548 days | 2% |
| Emma | 10/10 | 3579 days | 2% |
| Elisa Felising | 10/10 | 3604 days | 1% |
| Sophie Horn | 9/10 | 3638 days | 1% |
| Bram and Laura | 9/10 | 3670 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 3914 days | 1% |
| Maria-Julia Frilaj | 9/10 | 3922 days | 1% |
| Mark | 8/10 | 3927 days | 1% |
| Jon Van Wren | 10/10 | 3945 days | 1% |
| daniele pontarin | 9/10 | 3945 days | 1% |
| Kathrin Deichmann | 9/10 | 3950 days | 1% |
| Bex Hyland | 8/10 | 3954 days | 1% |
| Matt Hyland | 8/10 | 3954 days | 1% |
| Marinette | 8/10 | 3957 days | 1% |
| Marinette | 9/10 | 3960 days | 1% |
| Frank Jensen | 8/10 | 3960 days | 1% |
| Antton Vappula | 8/10 | 3963 days | 1% |
| ursula Jaag | 10/10 | 3973 days | 1% |
| Rich Schmidt | 10/10 | 3998 days | 1% |
| David Monks | 10/10 | 4004 days | 1% |
| Cato de Haan | 10/10 | 4004 days | 1% |
| Gemma Woods | 10/10 | 4004 days | 1% |
| Myrte Crucq | 10/10 | 4004 days | 1% |
| Reisender Sohn | 10/10 | 4004 days | 1% |
| Nicolas Trezeguet | 9/10 | 4005 days | 1% |
| Emeline Dupre | 9/10 | 4005 days | 1% |
| G S | 5/10 | 4035 days | 0% |
| Jamie | 10/10 | 4064 days | 1% |
| tim archer | 10/10 | 4065 days | 1% |
| Kevin McEvoy | 10/10 | 4157 days | 0% |
| James Ellis | 10/10 | 4188 days | 0% |
| Aoife | 10/10 | 4249 days | 0% |
| russell hawkins | 10/10 | 4279 days | 0% |
| J Andrews | 6/10 | 4310 days | 0% |
| hector_dan | 10/10 | 4369 days | 0% |
| lewis done | 10/10 | 4369 days | 0% |
| Andrew Wemmer | 8/10 | 4398 days | 1% |
| Julie Lamart | 8/10 | 4409 days | 1% |
| Stevie | 8/10 | 4412 days | 1% |
| Megan Child | 9/10 | 4417 days | 1% |
| erikduinkerken | 9/10 | 4430 days | 1% |
| jerseyjim | 9/10 | 4430 days | 1% |
| Margreet Hanemaaijer | 9/10 | 4661 days | 1% |
| Mark Westebring | 9/10 | 4662 days | 1% |
| Dana Wetzel | 10/10 | 4662 days | 1% |
| Rob Klauer | 9/10 | 4663 days | 1% |
| Val Phillips | 9/10 | 4668 days | 1% |
| Def Fem | 8/10 | 4670 days | 1% |
| Lucy Wilde | 9/10 | 4678 days | 1% |
| Dick Stewart | 9/10 | 4680 days | 1% |
| Harald | 6/10 | 4684 days | 1% |
| Mats Harstedt | 7/10 | 4684 days | 1% |
| Vincent & Lian | 7/10 | 4685 days | 1% |
| Johann Maier | 8/10 | 4688 days | 1% |
| Ozgla | 8/10 | 4688 days | 1% |
| Janicha Blumenthal | 8/10 | 4689 days | 1% |
| Eline Vakentijn | 7/10 | 4689 days | 1% |
| John Forrest | 8/10 | 4689 days | 1% |
| Schertenleib | 6/10 | 4691 days | 1% |
| Lepied | 8/10 | 4691 days | 1% |
| Scott Simpson | 8/10 | 4692 days | 1% |
| Filsack | 8/10 | 4696 days | 1% |
| Renate Rohlin | 8/10 | 4698 days | 1% |
| Sebastian | 8/10 | 4702 days | 1% |
| biddybid | 9/10 | 4735 days | 1% |
| Deirdre Hayes | 8/10 | 4772 days | 1% |
| Bart Goovaerts | 8/10 | 4782 days | 1% |
| Robin van der Linden | 8/10 | 4992 days | 1% |
| Fontvieille | 8/10 | 4993 days | 1% |
| Eric Grant | 8/10 | 5015 days | 1% |
| Becky Edney | 8/10 | 5015 days | 1% |
| Alice Bastiman | 7/10 | 5018 days | 1% |
| Claire Colquhoun | 9/10 | 5028 days | 1% |
| Vanessa Vogel | 7/10 | 5031 days | 1% |
| Melanie Berube | 9/10 | 5032 days | 1% |
| Jim & Rebecca | 9/10 | 5033 days | 1% |
| Canada | 7/10 | 5033 days | 1% |
| jedalton78 | 10/10 | 5041 days | 1% |
| Melanie Gruber | 8/10 | 5042 days | 1% |
| Zenager | 6/10 | 5042 days | 1% |
| Rebecca Stones | 7/10 | 5043 days | 1% |
| Nick Roberts | 8/10 | 5044 days | 1% |
| Hartheib Schmid | 8/10 | 5044 days | 1% |
| Thomas Reidinger | 8/10 | 5055 days | 1% |
| Belony | 8/10 | 5056 days | 1% |
| Sven | 6/10 | 5056 days | 1% |
| Olivia Carvill | 5/10 | 5057 days | 1% |
| Matthias | 9/10 | 5058 days | 1% |
| David and Wendy Lucas | 8/10 | 5058 days | 1% |
| Kris | 8/10 | 5059 days | 1% |
| Leontine van Laar | 8/10 | 5064 days | 1% |
| Calvin Parsons | 9/10 | 5069 days | 1% |
| Jen1804 | 10/10 | 5350 days | 1% |
| John Casey | 8/10 | 5387 days | 1% |
| Sorcha O's | 10/10 | 5387 days | 1% |
| Flora | 8/10 | 5408 days | 1% |
| Carolyn Clark | 5/10 | 5408 days | 1% |
| Tim | 9/10 | 5413 days | 1% |
| Maria Lorentzen | 8/10 | 5413 days | 1% |
| Krause | 8/10 | 5415 days | 1% |
| Thijs Schoemaker | 8/10 | 5420 days | 1% |
| Jackie | 8/10 | 5425 days | 1% |
| hermine Petz | 8/10 | 5428 days | 1% |
| Ulric | 7/10 | 5428 days | 1% |
| Fam Schuijers | 8/10 | 5429 days | 1% |
| Rob | 8/10 | 5432 days | 1% |
| marcoswi | 7/10 | 5440 days | 1% |
| Jens Bo Rykor | 8/10 | 5447 days | 1% |
| Ray | 8/10 | 5480 days | 1% |
| joannaw | 4/10 | 5481 days | 1% |
| florian | 8/10 | 5481 days | 1% |
| Sabrina Bazin | 9/10 | 5504 days | 1% |
| Laura McDaniel | 9/10 | 5504 days | 1% |
| Terry J | 5/10 | 5506 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5519 days | 1% |
| richardh | 8/10 | 5621 days | 1% |
| Philipp | 6/10 | 5735 days | 1% |
| JasminA | 7/10 | 5740 days | 1% |
| jjakkeren | 8/10 | 5740 days | 1% |
| rosil | 10/10 | 5740 days | 1% |
| Heide | 8/10 | 5743 days | 1% |
| Denys | 8/10 | 5745 days | 1% |
| Martina Bumiller | 10/10 | 5745 days | 1% |
| DennisK | 7/10 | 5752 days | 1% |
| LosItaly | 9/10 | 5752 days | 1% |
| Enno Brehm | 7/10 | 5752 days | 1% |
| Graham | 9/10 | 5753 days | 1% |
| AstridVG | 7/10 | 5756 days | 1% |
| Gillian | 8/10 | 5760 days | 1% |
| VenesJ | 9/10 | 5760 days | 1% |
| Silhan | 6/10 | 5760 days | 1% |
| DavidHilton | 7/10 | 5760 days | 1% |
| Mette | 7/10 | 5770 days | 1% |
| Linda | 7/10 | 5771 days | 1% |
| RobC1 | 9/10 | 5775 days | 1% |
| RichardB1 | 8/10 | 5775 days | 1% |
| JoT | 10/10 | 5775 days | 1% |
| RobH | 9/10 | 5776 days | 1% |
| Jows | 7/10 | 5776 days | 1% |
| Eugene | 9/10 | 5781 days | 1% |
| David | 9/10 | 5788 days | 1% |
| Lucy | 9/10 | 5790 days | 1% |
| markus Kieper | 8/10 | 5791 days | 1% |
| markus | 8/10 | 5804 days | 1% |
| Chris | 8/10 | 5807 days | 1% |
| Kathryn | 7/10 | 5807 days | 1% |
| Martha | 8/10 | 5807 days | 1% |
| Martina | 10/10 | 5808 days | 1% |
| Manuela | 10/10 | 5808 days | 1% |
| Andie | 7/10 | 5812 days | 1% |
| alex | 9/10 | 5812 days | 1% |
| Erik | 8/10 | 5812 days | 1% |
| Hans | 8/10 | 5812 days | 1% |
| George | 9/10 | 5816 days | 1% |
| Ten | 8/10 | 5820 days | 1% |
| Mat | 8/10 | 5857 days | 1% |
| Alice | 8/10 | 5873 days | 1% |
| Rowan | 10/10 | 5885 days | 1% |
| abby | 8/10 | 5896 days | 1% |
| maria d | 10/10 | 5982 days | 1% |
| Tim | 10/10 | 5992 days | 1% |
| Klaus Uhl | 10/10 | 6123 days | 1% |
| Phil Connelly | 8/10 | 6132 days | 1% |
| Amanda McCaig | 2/10 | 6136 days | 0% |
| Bethany Webster | 7/10 | 6139 days | 1% |
| Roger and Heather Smith | 10/10 | 6145 days | 1% |
| Kevin | 8/10 | 6225 days | 1% |
| Kate and Dave | 9/10 | 6342 days | 1% |
| Marieke Wilkamp | 8/10 | 6342 days | 1% |
| Stacey | 8/10 | 6450 days | 1% |
| Michael | 8/10 | 6458 days | 1% |
| Sandra | 8/10 | 6464 days | 1% |
| Shirley | 9/10 | 6464 days | 1% |
| Denise | 8/10 | 6464 days | 1% |
| Jill&Ben | 8/10 | 6468 days | 1% |
| Sally | 8/10 | 6468 days | 1% |
| Chatin Perrier | 7/10 | 6477 days | 1% |
| Susan | 9/10 | 6490 days | 1% |
| Lucy | 9/10 | 6503 days | 1% |
| Lucy | 10/10 | 6505 days | 1% |
| Lucy | 8/10 | 6505 days | 1% |
| Dave | 8/10 | 6522 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.73% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Escape Campervan Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 5 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| … | … |
Balancing Adjustment
2.95% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.