Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
291 Valid Reviews
The Escape Campervan Rentals experience has a total of 296 reviews. There are 291 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 291 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 72 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
82.99% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 82.99% and is based on 291 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 291 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jorian | 6/10 | 198 days | 88% |
| Luke | 1/10 | 227 days | 41% |
| Rahel Herzog | 10/10 | 258 days | 100% |
| Caroline | 10/10 | 1475 days | 12% |
| Mollie Q | 10/10 | 1567 days | 9% |
| Harold Riegle | 9/10 | 1628 days | 7% |
| Meike Wenzl | 10/10 | 1659 days | 7% |
| Birgit Assmann | 10/10 | 1659 days | 7% |
| jonathan vadennr | 10/10 | 1719 days | 6% |
| Mel Brittle | 1/10 | 1719 days | 2% |
| Tamzin | 9/10 | 1780 days | 5% |
| Maxime | 10/10 | 1933 days | 5% |
| Laura Duggan | 8/10 | 1964 days | 5% |
| Jeremy Wright | 9/10 | 1994 days | 5% |
| Damien Jacquet | 10/10 | 1994 days | 5% |
| Alice McCary | 9/10 | 2025 days | 5% |
| will.i.am | 8/10 | 2025 days | 5% |
| Andreas Jonsson | 6/10 | 2053 days | 4% |
| Neil Cook | 10/10 | 2053 days | 5% |
| Francois & Caroline | 8/10 | 2084 days | 4% |
| Brendan Jones | 10/10 | 2084 days | 5% |
| Jack | 10/10 | 2176 days | 4% |
| Jana Fickerova | 10/10 | 2329 days | 4% |
| Felicity Littlefair | 8/10 | 2418 days | 4% |
| Claire Judd | 10/10 | 2418 days | 4% |
| Baudry Manon | 10/10 | 2449 days | 4% |
| Cory Snegirev | 10/10 | 2449 days | 4% |
| Terry Boehmer | 2/10 | 2480 days | 2% |
| Lizzie Edmonds | 10/10 | 2506 days | 4% |
| Laura Meelynn | 9/10 | 2510 days | 4% |
| Stuart Atkinson | 9/10 | 2510 days | 4% |
| Audrey Barras | 9/10 | 2510 days | 4% |
| Anis Quentin | 9/10 | 2513 days | 4% |
| Alexandre Grasland | 9/10 | 2541 days | 4% |
| Hannah Martin | 10/10 | 2571 days | 4% |
| CARMERS | 5/10 | 2571 days | 3% |
| Dave Willems | 9/10 | 2602 days | 3% |
| Bruce Crombie | 10/10 | 2663 days | 3% |
| Alix Braouezec | 7/10 | 2694 days | 3% |
| Ben Bryant | 10/10 | 2694 days | 3% |
| Quentin Vercamer | 8/10 | 2738 days | 3% |
| Rachel Parker | 10/10 | 2755 days | 3% |
| Julie Boboli | 10/10 | 2755 days | 3% |
| Robin Aitchison | 8/10 | 2755 days | 3% |
| Jessica and Jonny Pollard | 8/10 | 2756 days | 3% |
| ALEXANDRE ESCOT | 8/10 | 2758 days | 3% |
| Christoph Grubmair | 7/10 | 2769 days | 3% |
| Matt Tribe | 8/10 | 2783 days | 3% |
| Danielle Ingbrigtson | 2/10 | 2814 days | 1% |
| Ivars Šmits | 1/10 | 2814 days | 1% |
| H Q | 10/10 | 2814 days | 3% |
| Richard Buytendijk | 3/10 | 2814 days | 2% |
| Jacquelyn Fili | 10/10 | 2814 days | 3% |
| Asbjorn Osland | 8/10 | 2814 days | 3% |
| Dubrulle | 9/10 | 2833 days | 3% |
| Nathalie | 9/10 | 2838 days | 3% |
| Tom Wouda | 6/10 | 2839 days | 3% |
| Sascha Pohlers | 9/10 | 2845 days | 3% |
| Jennie Holland | 8/10 | 2846 days | 3% |
| Connor Hormell | 9/10 | 2848 days | 3% |
| Rose Guillaume | 9/10 | 2856 days | 3% |
| romain perroches | 7/10 | 2868 days | 3% |
| Soria Chher | 7/10 | 2868 days | 3% |
| Bina Johansson | 10/10 | 2868 days | 3% |
| Marie-Louise Förster | 10/10 | 2875 days | 3% |
| Roberta Peckham | 6/10 | 2875 days | 3% |
| Rebecca Arthur-Almond | 9/10 | 2875 days | 3% |
| Margo Bernard | 10/10 | 2875 days | 3% |
| Samuel Michalak | 8/10 | 2882 days | 3% |
| Eveline | 9/10 | 2884 days | 3% |
| Lorant julie | 3/10 | 2906 days | 2% |
| Tara Friel | 10/10 | 2936 days | 3% |
| Ivanova R | 9/10 | 3088 days | 3% |
| Diane T | 8/10 | 3088 days | 2% |
| Sarah van den Bos | 9/10 | 3089 days | 3% |
| Charly | 7/10 | 3093 days | 2% |
| Lorenz Pfisterer | 9/10 | 3100 days | 2% |
| Ardian G | 8/10 | 3100 days | 2% |
| Sophia and Karen | 7/10 | 3102 days | 2% |
| Julia | 10/10 | 3105 days | 3% |
| Helena | 7/10 | 3112 days | 2% |
| Kathryn Nolan | 9/10 | 3113 days | 2% |
| Jonathan Foskett | 8/10 | 3115 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3115 days | 2% |
| Adrien Gaumont | 8/10 | 3116 days | 2% |
| Lewis Whittle | 6/10 | 3130 days | 2% |
| Gerardo Furtado | 10/10 | 3137 days | 2% |
| Eileen Donzal | 10/10 | 3149 days | 2% |
| Naevon Espiritu | 9/10 | 3149 days | 2% |
| Leslie MORSS | 9/10 | 3149 days | 2% |
| Alice and James | 8/10 | 3157 days | 2% |
| Audrey and Max | 8/10 | 3162 days | 2% |
| Lazarela | 10/10 | 3166 days | 2% |
| Mark | 9/10 | 3180 days | 2% |
| Nathaniel Sutherland | 9/10 | 3180 days | 2% |
| alban guffroy | 10/10 | 3180 days | 2% |
| Sabine | 6/10 | 3194 days | 2% |
| Sierra Luciano | 10/10 | 3196 days | 2% |
| Steffen & Steffen | 8/10 | 3197 days | 2% |
| Georgia Coleman | 9/10 | 3201 days | 2% |
| Barra Shields | 7/10 | 3217 days | 2% |
| Vera Hutman | 9/10 | 3241 days | 2% |
| Laryssa Kwoczak | 4/10 | 3241 days | 1% |
| Kate | 9/10 | 3272 days | 2% |
| Liam Challenger | 10/10 | 3302 days | 2% |
| vicki scott | 10/10 | 3333 days | 2% |
| Melissa | 10/10 | 3364 days | 2% |
| Leigh Herman | 10/10 | 3394 days | 2% |
| Dusty D | 9/10 | 3394 days | 2% |
| Stuart Nelson | 10/10 | 3455 days | 2% |
| Emma | 10/10 | 3486 days | 2% |
| Elisa Felising | 10/10 | 3510 days | 2% |
| Sophie Horn | 9/10 | 3545 days | 2% |
| Bram and Laura | 9/10 | 3576 days | 2% |
| Marie-Emmanuelle Chessé | 9/10 | 3820 days | 1% |
| Maria-Julia Frilaj | 9/10 | 3828 days | 1% |
| Mark | 8/10 | 3833 days | 1% |
| Jon Van Wren | 10/10 | 3851 days | 1% |
| daniele pontarin | 9/10 | 3851 days | 1% |
| Kathrin Deichmann | 9/10 | 3856 days | 1% |
| Bex Hyland | 8/10 | 3860 days | 1% |
| Matt Hyland | 8/10 | 3860 days | 1% |
| Marinette | 8/10 | 3863 days | 1% |
| Marinette | 9/10 | 3866 days | 1% |
| Frank Jensen | 8/10 | 3866 days | 1% |
| Antton Vappula | 8/10 | 3869 days | 1% |
| ursula Jaag | 10/10 | 3879 days | 1% |
| Rich Schmidt | 10/10 | 3904 days | 1% |
| David Monks | 10/10 | 3910 days | 1% |
| Cato de Haan | 10/10 | 3910 days | 1% |
| Gemma Woods | 10/10 | 3910 days | 1% |
| Myrte Crucq | 10/10 | 3910 days | 1% |
| Reisender Sohn | 10/10 | 3910 days | 1% |
| Nicolas Trezeguet | 9/10 | 3911 days | 1% |
| Emeline Dupre | 9/10 | 3911 days | 1% |
| G S | 5/10 | 3941 days | 1% |
| Jamie | 10/10 | 3971 days | 1% |
| tim archer | 10/10 | 3971 days | 1% |
| Kevin McEvoy | 10/10 | 4063 days | 1% |
| James Ellis | 10/10 | 4094 days | 0% |
| Aoife | 10/10 | 4155 days | 0% |
| russell hawkins | 10/10 | 4185 days | 0% |
| J Andrews | 6/10 | 4216 days | 0% |
| hector_dan | 10/10 | 4275 days | 0% |
| lewis done | 10/10 | 4275 days | 0% |
| Andrew Wemmer | 8/10 | 4304 days | 0% |
| Julie Lamart | 8/10 | 4315 days | 0% |
| Stevie | 8/10 | 4318 days | 0% |
| Megan Child | 9/10 | 4323 days | 0% |
| erikduinkerken | 9/10 | 4336 days | 0% |
| jerseyjim | 9/10 | 4336 days | 0% |
| Margreet Hanemaaijer | 9/10 | 4567 days | 1% |
| Mark Westebring | 9/10 | 4568 days | 1% |
| Dana Wetzel | 10/10 | 4568 days | 1% |
| Rob Klauer | 9/10 | 4569 days | 1% |
| Val Phillips | 9/10 | 4574 days | 1% |
| Def Fem | 8/10 | 4576 days | 1% |
| Lucy Wilde | 9/10 | 4584 days | 1% |
| Dick Stewart | 9/10 | 4586 days | 1% |
| Harald | 6/10 | 4590 days | 1% |
| Mats Harstedt | 7/10 | 4590 days | 1% |
| Vincent & Lian | 7/10 | 4591 days | 1% |
| Johann Maier | 8/10 | 4594 days | 1% |
| Ozgla | 8/10 | 4594 days | 1% |
| Janicha Blumenthal | 8/10 | 4595 days | 1% |
| Eline Vakentijn | 7/10 | 4595 days | 1% |
| John Forrest | 8/10 | 4595 days | 1% |
| Schertenleib | 6/10 | 4597 days | 1% |
| Lepied | 8/10 | 4597 days | 1% |
| Scott Simpson | 8/10 | 4598 days | 1% |
| Filsack | 8/10 | 4602 days | 1% |
| Renate Rohlin | 8/10 | 4604 days | 1% |
| Sebastian | 8/10 | 4608 days | 1% |
| biddybid | 9/10 | 4641 days | 1% |
| Deirdre Hayes | 8/10 | 4678 days | 1% |
| Bart Goovaerts | 8/10 | 4688 days | 1% |
| Robin van der Linden | 8/10 | 4898 days | 1% |
| Fontvieille | 8/10 | 4899 days | 1% |
| Eric Grant | 8/10 | 4921 days | 1% |
| Becky Edney | 8/10 | 4921 days | 1% |
| Alice Bastiman | 7/10 | 4924 days | 1% |
| Claire Colquhoun | 9/10 | 4934 days | 1% |
| Vanessa Vogel | 7/10 | 4937 days | 1% |
| Melanie Berube | 9/10 | 4938 days | 1% |
| Jim & Rebecca | 9/10 | 4939 days | 1% |
| Canada | 7/10 | 4939 days | 1% |
| jedalton78 | 10/10 | 4947 days | 1% |
| Melanie Gruber | 8/10 | 4948 days | 1% |
| Zenager | 6/10 | 4948 days | 1% |
| Rebecca Stones | 7/10 | 4949 days | 1% |
| Nick Roberts | 8/10 | 4950 days | 1% |
| Hartheib Schmid | 8/10 | 4950 days | 1% |
| Thomas Reidinger | 8/10 | 4961 days | 1% |
| Belony | 8/10 | 4962 days | 1% |
| Sven | 6/10 | 4962 days | 1% |
| Olivia Carvill | 5/10 | 4963 days | 1% |
| Matthias | 9/10 | 4964 days | 1% |
| David and Wendy Lucas | 8/10 | 4964 days | 1% |
| Kris | 8/10 | 4965 days | 1% |
| Leontine van Laar | 8/10 | 4970 days | 1% |
| Calvin Parsons | 9/10 | 4975 days | 1% |
| Jen1804 | 10/10 | 5256 days | 1% |
| John Casey | 8/10 | 5293 days | 1% |
| Sorcha O's | 10/10 | 5293 days | 1% |
| Flora | 8/10 | 5314 days | 1% |
| Carolyn Clark | 5/10 | 5314 days | 1% |
| Tim | 9/10 | 5319 days | 1% |
| Maria Lorentzen | 8/10 | 5319 days | 1% |
| Krause | 8/10 | 5321 days | 1% |
| Thijs Schoemaker | 8/10 | 5326 days | 1% |
| Jackie | 8/10 | 5331 days | 1% |
| hermine Petz | 8/10 | 5334 days | 1% |
| Ulric | 7/10 | 5334 days | 1% |
| Fam Schuijers | 8/10 | 5335 days | 1% |
| Rob | 8/10 | 5338 days | 1% |
| marcoswi | 7/10 | 5346 days | 1% |
| Jens Bo Rykor | 8/10 | 5353 days | 1% |
| Ray | 8/10 | 5386 days | 1% |
| joannaw | 4/10 | 5387 days | 1% |
| florian | 8/10 | 5387 days | 1% |
| Sabrina Bazin | 9/10 | 5410 days | 1% |
| Laura McDaniel | 9/10 | 5410 days | 1% |
| Terry J | 5/10 | 5412 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5425 days | 1% |
| richardh | 8/10 | 5527 days | 1% |
| Philipp | 6/10 | 5641 days | 1% |
| JasminA | 7/10 | 5646 days | 1% |
| jjakkeren | 8/10 | 5646 days | 1% |
| rosil | 10/10 | 5646 days | 1% |
| Heide | 8/10 | 5649 days | 1% |
| Denys | 8/10 | 5651 days | 1% |
| Martina Bumiller | 10/10 | 5651 days | 1% |
| DennisK | 7/10 | 5658 days | 1% |
| LosItaly | 9/10 | 5658 days | 1% |
| Enno Brehm | 7/10 | 5658 days | 1% |
| Graham | 9/10 | 5660 days | 1% |
| AstridVG | 7/10 | 5662 days | 1% |
| Gillian | 8/10 | 5666 days | 1% |
| VenesJ | 9/10 | 5666 days | 1% |
| Silhan | 6/10 | 5666 days | 1% |
| DavidHilton | 7/10 | 5666 days | 1% |
| Mette | 7/10 | 5677 days | 1% |
| Linda | 7/10 | 5678 days | 1% |
| RobC1 | 9/10 | 5681 days | 1% |
| RichardB1 | 8/10 | 5681 days | 1% |
| JoT | 10/10 | 5681 days | 1% |
| RobH | 9/10 | 5682 days | 1% |
| Jows | 7/10 | 5683 days | 1% |
| Eugene | 9/10 | 5688 days | 1% |
| David | 9/10 | 5694 days | 1% |
| Lucy | 9/10 | 5697 days | 1% |
| markus Kieper | 8/10 | 5697 days | 1% |
| markus | 8/10 | 5711 days | 1% |
| Chris | 8/10 | 5713 days | 1% |
| Kathryn | 7/10 | 5713 days | 1% |
| Martha | 8/10 | 5713 days | 1% |
| Martina | 10/10 | 5714 days | 1% |
| Manuela | 10/10 | 5714 days | 1% |
| Andie | 7/10 | 5718 days | 1% |
| alex | 9/10 | 5718 days | 1% |
| Erik | 8/10 | 5718 days | 1% |
| Hans | 8/10 | 5718 days | 1% |
| George | 9/10 | 5723 days | 1% |
| Ten | 8/10 | 5727 days | 1% |
| Mat | 8/10 | 5763 days | 1% |
| Alice | 8/10 | 5779 days | 1% |
| Rowan | 10/10 | 5792 days | 1% |
| abby | 8/10 | 5803 days | 1% |
| maria d | 10/10 | 5888 days | 1% |
| Tim | 10/10 | 5898 days | 1% |
| Klaus Uhl | 10/10 | 6029 days | 1% |
| Phil Connelly | 8/10 | 6038 days | 1% |
| Amanda McCaig | 2/10 | 6042 days | 0% |
| Bethany Webster | 7/10 | 6045 days | 1% |
| Roger and Heather Smith | 10/10 | 6051 days | 1% |
| Kevin | 8/10 | 6131 days | 1% |
| Kate and Dave | 9/10 | 6248 days | 1% |
| Marieke Wilkamp | 8/10 | 6248 days | 1% |
| Stacey | 8/10 | 6356 days | 1% |
| Michael | 8/10 | 6364 days | 1% |
| Sandra | 8/10 | 6370 days | 1% |
| Shirley | 9/10 | 6370 days | 1% |
| Denise | 8/10 | 6370 days | 1% |
| Jill&Ben | 8/10 | 6374 days | 1% |
| Sally | 8/10 | 6374 days | 1% |
| Chatin Perrier | 7/10 | 6383 days | 1% |
| Susan | 9/10 | 6396 days | 1% |
| Lucy | 9/10 | 6409 days | 1% |
| Lucy | 10/10 | 6411 days | 1% |
| Lucy | 8/10 | 6411 days | 1% |
| Dave | 8/10 | 6428 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.76% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 78 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 120 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 117 | -1.72% |
| 118 | -1.73% |
| 119 | -1.75% |
| 120 | -1.76% |
| 121 | -1.78% |
| 122 | -1.79% |
| 123 | -1.81% |
| … | … |
Balancing Adjustment
4.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.