Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.00%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 381 days | 100% |
| Jorian | 6/10 | 656 days | 71% |
| Luke | 1/10 | 685 days | 32% |
| Rahel Herzog | 10/10 | 716 days | 77% |
| Caroline | 10/10 | 1933 days | 5% |
| Mollie Q | 10/10 | 2025 days | 5% |
| Harold Riegle | 9/10 | 2086 days | 5% |
| Meike Wenzl | 10/10 | 2117 days | 5% |
| Birgit Assmann | 10/10 | 2117 days | 5% |
| jonathan vadennr | 10/10 | 2177 days | 5% |
| Mel Brittle | 1/10 | 2177 days | 2% |
| Tamzin | 9/10 | 2238 days | 5% |
| Maxime | 10/10 | 2391 days | 4% |
| Laura Duggan | 8/10 | 2422 days | 4% |
| Jeremy Wright | 9/10 | 2452 days | 4% |
| Damien Jacquet | 10/10 | 2452 days | 4% |
| Alice McCary | 9/10 | 2483 days | 4% |
| will.i.am | 8/10 | 2483 days | 4% |
| Andreas Jonsson | 6/10 | 2511 days | 3% |
| Neil Cook | 10/10 | 2511 days | 4% |
| Francois & Caroline | 8/10 | 2542 days | 4% |
| Brendan Jones | 10/10 | 2542 days | 4% |
| Jack | 10/10 | 2634 days | 4% |
| Jana Fickerova | 10/10 | 2787 days | 3% |
| Felicity Littlefair | 8/10 | 2876 days | 3% |
| Claire Judd | 10/10 | 2876 days | 3% |
| Baudry Manon | 10/10 | 2907 days | 3% |
| Cory Snegirev | 10/10 | 2907 days | 3% |
| Terry Boehmer | 2/10 | 2938 days | 1% |
| Lizzie Edmonds | 10/10 | 2964 days | 3% |
| Laura Meelynn | 9/10 | 2968 days | 3% |
| Stuart Atkinson | 9/10 | 2968 days | 3% |
| Audrey Barras | 9/10 | 2968 days | 3% |
| Anis Quentin | 9/10 | 2971 days | 3% |
| Alexandre Grasland | 9/10 | 2999 days | 3% |
| Hannah Martin | 10/10 | 3029 days | 3% |
| CARMERS | 5/10 | 3029 days | 2% |
| Dave Willems | 9/10 | 3060 days | 3% |
| Bruce Crombie | 10/10 | 3121 days | 3% |
| Alix Braouezec | 7/10 | 3152 days | 2% |
| Ben Bryant | 10/10 | 3152 days | 3% |
| Quentin Vercamer | 8/10 | 3196 days | 2% |
| Rachel Parker | 10/10 | 3213 days | 2% |
| Julie Boboli | 10/10 | 3213 days | 2% |
| Robin Aitchison | 8/10 | 3213 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3214 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3216 days | 2% |
| Christoph Grubmair | 7/10 | 3227 days | 2% |
| Matt Tribe | 8/10 | 3241 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3272 days | 1% |
| Ivars Šmits | 1/10 | 3272 days | 1% |
| H Q | 10/10 | 3272 days | 2% |
| Richard Buytendijk | 3/10 | 3272 days | 1% |
| Jacquelyn Fili | 10/10 | 3272 days | 2% |
| Asbjorn Osland | 8/10 | 3272 days | 2% |
| Dubrulle | 9/10 | 3291 days | 2% |
| Nathalie | 9/10 | 3296 days | 2% |
| Tom Wouda | 6/10 | 3297 days | 2% |
| Sascha Pohlers | 9/10 | 3303 days | 2% |
| Jennie Holland | 8/10 | 3304 days | 2% |
| Connor Hormell | 9/10 | 3306 days | 2% |
| Rose Guillaume | 9/10 | 3314 days | 2% |
| romain perroches | 7/10 | 3326 days | 2% |
| Soria Chher | 7/10 | 3326 days | 2% |
| Bina Johansson | 10/10 | 3326 days | 2% |
| Marie-Louise Förster | 10/10 | 3333 days | 2% |
| Roberta Peckham | 6/10 | 3333 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3333 days | 2% |
| Margo Bernard | 10/10 | 3333 days | 2% |
| Samuel Michalak | 8/10 | 3340 days | 2% |
| Eveline | 9/10 | 3342 days | 2% |
| Lorant julie | 3/10 | 3364 days | 1% |
| Tara Friel | 10/10 | 3394 days | 2% |
| Ivanova R | 9/10 | 3546 days | 2% |
| Diane T | 8/10 | 3546 days | 2% |
| Sarah van den Bos | 9/10 | 3547 days | 2% |
| Charly | 7/10 | 3551 days | 2% |
| Lorenz Pfisterer | 9/10 | 3558 days | 2% |
| Ardian G | 8/10 | 3558 days | 2% |
| Sophia and Karen | 7/10 | 3560 days | 2% |
| Julia | 10/10 | 3563 days | 2% |
| Helena | 7/10 | 3570 days | 2% |
| Kathryn Nolan | 9/10 | 3571 days | 2% |
| Jonathan Foskett | 8/10 | 3573 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3573 days | 2% |
| Adrien Gaumont | 8/10 | 3574 days | 2% |
| Lewis Whittle | 6/10 | 3588 days | 1% |
| Gerardo Furtado | 10/10 | 3595 days | 2% |
| Eileen Donzal | 10/10 | 3607 days | 2% |
| Naevon Espiritu | 9/10 | 3607 days | 2% |
| Leslie MORSS | 9/10 | 3607 days | 2% |
| Alice and James | 8/10 | 3615 days | 2% |
| Audrey and Max | 8/10 | 3620 days | 2% |
| Lazarela | 10/10 | 3624 days | 2% |
| Mark | 9/10 | 3638 days | 2% |
| Nathaniel Sutherland | 9/10 | 3638 days | 2% |
| alban guffroy | 10/10 | 3638 days | 2% |
| Sabine | 6/10 | 3652 days | 1% |
| Sierra Luciano | 10/10 | 3654 days | 2% |
| Steffen & Steffen | 8/10 | 3655 days | 1% |
| Georgia Coleman | 9/10 | 3659 days | 2% |
| Barra Shields | 7/10 | 3675 days | 1% |
| Vera Hutman | 9/10 | 3699 days | 1% |
| Laryssa Kwoczak | 4/10 | 3699 days | 1% |
| Kate | 9/10 | 3730 days | 1% |
| Liam Challenger | 10/10 | 3760 days | 1% |
| vicki scott | 10/10 | 3791 days | 1% |
| Melissa | 10/10 | 3822 days | 1% |
| Leigh Herman | 10/10 | 3852 days | 1% |
| Dusty D | 9/10 | 3852 days | 1% |
| Stuart Nelson | 10/10 | 3913 days | 1% |
| Emma | 10/10 | 3944 days | 1% |
| Elisa Felising | 10/10 | 3968 days | 1% |
| Sophie Horn | 9/10 | 4003 days | 1% |
| Bram and Laura | 9/10 | 4034 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4278 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4286 days | 0% |
| Mark | 8/10 | 4291 days | 0% |
| Jon Van Wren | 10/10 | 4309 days | 0% |
| daniele pontarin | 9/10 | 4309 days | 0% |
| Kathrin Deichmann | 9/10 | 4314 days | 0% |
| Bex Hyland | 8/10 | 4318 days | 0% |
| Matt Hyland | 8/10 | 4318 days | 0% |
| Marinette | 8/10 | 4321 days | 0% |
| Marinette | 9/10 | 4324 days | 0% |
| Frank Jensen | 8/10 | 4324 days | 0% |
| Antton Vappula | 8/10 | 4327 days | 0% |
| ursula Jaag | 10/10 | 4337 days | 0% |
| Rich Schmidt | 10/10 | 4362 days | 0% |
| David Monks | 10/10 | 4368 days | 0% |
| Cato de Haan | 10/10 | 4368 days | 0% |
| Gemma Woods | 10/10 | 4368 days | 0% |
| Myrte Crucq | 10/10 | 4368 days | 0% |
| Reisender Sohn | 10/10 | 4368 days | 0% |
| Nicolas Trezeguet | 9/10 | 4369 days | 0% |
| Emeline Dupre | 9/10 | 4369 days | 0% |
| G S | 5/10 | 4399 days | 1% |
| Jamie | 10/10 | 4429 days | 1% |
| tim archer | 10/10 | 4429 days | 1% |
| Kevin McEvoy | 10/10 | 4521 days | 1% |
| James Ellis | 10/10 | 4552 days | 1% |
| Aoife | 10/10 | 4613 days | 1% |
| russell hawkins | 10/10 | 4643 days | 1% |
| J Andrews | 6/10 | 4674 days | 1% |
| hector_dan | 10/10 | 4733 days | 1% |
| lewis done | 10/10 | 4733 days | 1% |
| Andrew Wemmer | 8/10 | 4762 days | 1% |
| Julie Lamart | 8/10 | 4773 days | 1% |
| Stevie | 8/10 | 4776 days | 1% |
| Megan Child | 9/10 | 4781 days | 1% |
| erikduinkerken | 9/10 | 4794 days | 1% |
| jerseyjim | 9/10 | 4794 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5025 days | 1% |
| Mark Westebring | 9/10 | 5026 days | 1% |
| Dana Wetzel | 10/10 | 5026 days | 1% |
| Rob Klauer | 9/10 | 5027 days | 1% |
| Val Phillips | 9/10 | 5032 days | 1% |
| Def Fem | 8/10 | 5034 days | 1% |
| Lucy Wilde | 9/10 | 5042 days | 1% |
| Dick Stewart | 9/10 | 5044 days | 1% |
| Harald | 6/10 | 5048 days | 1% |
| Mats Harstedt | 7/10 | 5048 days | 1% |
| Vincent & Lian | 7/10 | 5049 days | 1% |
| Johann Maier | 8/10 | 5052 days | 1% |
| Ozgla | 8/10 | 5052 days | 1% |
| Janicha Blumenthal | 8/10 | 5053 days | 1% |
| Eline Vakentijn | 7/10 | 5053 days | 1% |
| John Forrest | 8/10 | 5053 days | 1% |
| Schertenleib | 6/10 | 5055 days | 1% |
| Lepied | 8/10 | 5055 days | 1% |
| Scott Simpson | 8/10 | 5056 days | 1% |
| Filsack | 8/10 | 5060 days | 1% |
| Renate Rohlin | 8/10 | 5062 days | 1% |
| Sebastian | 8/10 | 5066 days | 1% |
| biddybid | 9/10 | 5099 days | 1% |
| Deirdre Hayes | 8/10 | 5136 days | 1% |
| Bart Goovaerts | 8/10 | 5146 days | 1% |
| Robin van der Linden | 8/10 | 5356 days | 1% |
| Fontvieille | 8/10 | 5357 days | 1% |
| Eric Grant | 8/10 | 5379 days | 1% |
| Becky Edney | 8/10 | 5379 days | 1% |
| Alice Bastiman | 7/10 | 5382 days | 1% |
| Claire Colquhoun | 9/10 | 5392 days | 1% |
| Vanessa Vogel | 7/10 | 5395 days | 1% |
| Melanie Berube | 9/10 | 5396 days | 1% |
| Jim & Rebecca | 9/10 | 5397 days | 1% |
| Canada | 7/10 | 5397 days | 1% |
| jedalton78 | 10/10 | 5405 days | 1% |
| Melanie Gruber | 8/10 | 5406 days | 1% |
| Zenager | 6/10 | 5406 days | 1% |
| Rebecca Stones | 7/10 | 5407 days | 1% |
| Nick Roberts | 8/10 | 5408 days | 1% |
| Hartheib Schmid | 8/10 | 5408 days | 1% |
| Thomas Reidinger | 8/10 | 5419 days | 1% |
| Belony | 8/10 | 5420 days | 1% |
| Sven | 6/10 | 5420 days | 1% |
| Olivia Carvill | 5/10 | 5421 days | 1% |
| Matthias | 9/10 | 5422 days | 1% |
| David and Wendy Lucas | 8/10 | 5422 days | 1% |
| Kris | 8/10 | 5423 days | 1% |
| Leontine van Laar | 8/10 | 5428 days | 1% |
| Calvin Parsons | 9/10 | 5433 days | 1% |
| Jen1804 | 10/10 | 5714 days | 1% |
| John Casey | 8/10 | 5751 days | 1% |
| Sorcha O's | 10/10 | 5751 days | 1% |
| Flora | 8/10 | 5772 days | 1% |
| Carolyn Clark | 5/10 | 5772 days | 1% |
| Tim | 9/10 | 5777 days | 1% |
| Maria Lorentzen | 8/10 | 5777 days | 1% |
| Krause | 8/10 | 5779 days | 1% |
| Thijs Schoemaker | 8/10 | 5784 days | 1% |
| Jackie | 8/10 | 5789 days | 1% |
| hermine Petz | 8/10 | 5792 days | 1% |
| Ulric | 7/10 | 5792 days | 1% |
| Fam Schuijers | 8/10 | 5793 days | 1% |
| Rob | 8/10 | 5796 days | 1% |
| marcoswi | 7/10 | 5804 days | 1% |
| Jens Bo Rykor | 8/10 | 5811 days | 1% |
| Ray | 8/10 | 5844 days | 1% |
| joannaw | 4/10 | 5845 days | 1% |
| florian | 8/10 | 5845 days | 1% |
| Sabrina Bazin | 9/10 | 5868 days | 1% |
| Laura McDaniel | 9/10 | 5868 days | 1% |
| Terry J | 5/10 | 5870 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5883 days | 1% |
| richardh | 8/10 | 5985 days | 1% |
| Philipp | 6/10 | 6099 days | 1% |
| JasminA | 7/10 | 6104 days | 1% |
| jjakkeren | 8/10 | 6104 days | 1% |
| rosil | 10/10 | 6104 days | 1% |
| Heide | 8/10 | 6107 days | 1% |
| Denys | 8/10 | 6109 days | 1% |
| Martina Bumiller | 10/10 | 6109 days | 1% |
| DennisK | 7/10 | 6116 days | 1% |
| LosItaly | 9/10 | 6116 days | 1% |
| Enno Brehm | 7/10 | 6116 days | 1% |
| Graham | 9/10 | 6118 days | 1% |
| AstridVG | 7/10 | 6121 days | 1% |
| Gillian | 8/10 | 6124 days | 1% |
| VenesJ | 9/10 | 6124 days | 1% |
| Silhan | 6/10 | 6124 days | 1% |
| DavidHilton | 7/10 | 6124 days | 1% |
| Mette | 7/10 | 6135 days | 1% |
| Linda | 7/10 | 6136 days | 1% |
| RobC1 | 9/10 | 6139 days | 1% |
| RichardB1 | 8/10 | 6139 days | 1% |
| JoT | 10/10 | 6139 days | 1% |
| RobH | 9/10 | 6140 days | 1% |
| Jows | 7/10 | 6141 days | 1% |
| Eugene | 9/10 | 6146 days | 1% |
| David | 9/10 | 6153 days | 1% |
| Lucy | 9/10 | 6155 days | 1% |
| markus Kieper | 8/10 | 6155 days | 1% |
| markus | 8/10 | 6169 days | 1% |
| Chris | 8/10 | 6171 days | 1% |
| Kathryn | 7/10 | 6171 days | 1% |
| Martha | 8/10 | 6171 days | 1% |
| Martina | 10/10 | 6172 days | 1% |
| Manuela | 10/10 | 6172 days | 1% |
| Andie | 7/10 | 6177 days | 1% |
| alex | 9/10 | 6177 days | 1% |
| Erik | 8/10 | 6177 days | 1% |
| Hans | 8/10 | 6177 days | 1% |
| George | 9/10 | 6181 days | 1% |
| Ten | 8/10 | 6185 days | 1% |
| Mat | 8/10 | 6221 days | 1% |
| Alice | 8/10 | 6238 days | 1% |
| Rowan | 10/10 | 6250 days | 1% |
| abby | 8/10 | 6261 days | 1% |
| maria d | 10/10 | 6347 days | 1% |
| Tim | 10/10 | 6356 days | 1% |
| Klaus Uhl | 10/10 | 6487 days | 1% |
| Phil Connelly | 8/10 | 6496 days | 1% |
| Amanda McCaig | 2/10 | 6500 days | 0% |
| Bethany Webster | 7/10 | 6503 days | 1% |
| Roger and Heather Smith | 10/10 | 6509 days | 1% |
| Kevin | 8/10 | 6589 days | 1% |
| Kate and Dave | 9/10 | 6706 days | 1% |
| Marieke Wilkamp | 8/10 | 6706 days | 1% |
| Stacey | 8/10 | 6814 days | 1% |
| Michael | 8/10 | 6822 days | 1% |
| Sandra | 8/10 | 6828 days | 1% |
| Shirley | 9/10 | 6828 days | 1% |
| Denise | 8/10 | 6828 days | 1% |
| Jill&Ben | 8/10 | 6832 days | 1% |
| Sally | 8/10 | 6832 days | 1% |
| Chatin Perrier | 7/10 | 6841 days | 1% |
| Susan | 9/10 | 6854 days | 1% |
| Lucy | 9/10 | 6867 days | 1% |
| Lucy | 10/10 | 6869 days | 1% |
| Lucy | 8/10 | 6869 days | 1% |
| Dave | 8/10 | 6886 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.05% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
4.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.