G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 369 days | 100% |
| Jorian | 6/10 | 644 days | 71% |
| Luke | 1/10 | 673 days | 33% |
| Rahel Herzog | 10/10 | 704 days | 78% |
| Caroline | 10/10 | 1921 days | 5% |
| Mollie Q | 10/10 | 2013 days | 5% |
| Harold Riegle | 9/10 | 2073 days | 5% |
| Meike Wenzl | 10/10 | 2104 days | 5% |
| Birgit Assmann | 10/10 | 2104 days | 5% |
| jonathan vadennr | 10/10 | 2164 days | 5% |
| Mel Brittle | 1/10 | 2165 days | 2% |
| Tamzin | 9/10 | 2226 days | 4% |
| Maxime | 10/10 | 2379 days | 4% |
| Laura Duggan | 8/10 | 2409 days | 4% |
| Jeremy Wright | 9/10 | 2439 days | 4% |
| Damien Jacquet | 10/10 | 2439 days | 4% |
| Alice McCary | 9/10 | 2470 days | 4% |
| will.i.am | 8/10 | 2471 days | 4% |
| Andreas Jonsson | 6/10 | 2498 days | 3% |
| Neil Cook | 10/10 | 2498 days | 4% |
| Francois & Caroline | 8/10 | 2529 days | 4% |
| Brendan Jones | 10/10 | 2530 days | 4% |
| Jack | 10/10 | 2622 days | 4% |
| Jana Fickerova | 10/10 | 2774 days | 3% |
| Felicity Littlefair | 8/10 | 2863 days | 3% |
| Claire Judd | 10/10 | 2863 days | 3% |
| Baudry Manon | 10/10 | 2894 days | 3% |
| Cory Snegirev | 10/10 | 2894 days | 3% |
| Terry Boehmer | 2/10 | 2925 days | 1% |
| Lizzie Edmonds | 10/10 | 2952 days | 3% |
| Laura Meelynn | 9/10 | 2955 days | 3% |
| Stuart Atkinson | 9/10 | 2955 days | 3% |
| Audrey Barras | 9/10 | 2955 days | 3% |
| Anis Quentin | 9/10 | 2959 days | 3% |
| Alexandre Grasland | 9/10 | 2986 days | 3% |
| Hannah Martin | 10/10 | 3016 days | 3% |
| CARMERS | 5/10 | 3017 days | 2% |
| Dave Willems | 9/10 | 3047 days | 3% |
| Bruce Crombie | 10/10 | 3108 days | 3% |
| Alix Braouezec | 7/10 | 3139 days | 2% |
| Ben Bryant | 10/10 | 3139 days | 3% |
| Quentin Vercamer | 8/10 | 3184 days | 2% |
| Rachel Parker | 10/10 | 3200 days | 2% |
| Julie Boboli | 10/10 | 3200 days | 2% |
| Robin Aitchison | 8/10 | 3200 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3202 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3204 days | 2% |
| Christoph Grubmair | 7/10 | 3215 days | 2% |
| Matt Tribe | 8/10 | 3228 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3259 days | 1% |
| Ivars Šmits | 1/10 | 3259 days | 1% |
| H Q | 10/10 | 3259 days | 2% |
| Richard Buytendijk | 3/10 | 3259 days | 1% |
| Jacquelyn Fili | 10/10 | 3259 days | 2% |
| Asbjorn Osland | 8/10 | 3259 days | 2% |
| Dubrulle | 9/10 | 3279 days | 2% |
| Nathalie | 9/10 | 3284 days | 2% |
| Tom Wouda | 6/10 | 3285 days | 2% |
| Sascha Pohlers | 9/10 | 3290 days | 2% |
| Jennie Holland | 8/10 | 3292 days | 2% |
| Connor Hormell | 9/10 | 3294 days | 2% |
| Rose Guillaume | 9/10 | 3302 days | 2% |
| romain perroches | 7/10 | 3314 days | 2% |
| Soria Chher | 7/10 | 3314 days | 2% |
| Bina Johansson | 10/10 | 3314 days | 2% |
| Marie-Louise Förster | 10/10 | 3320 days | 2% |
| Roberta Peckham | 6/10 | 3320 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3320 days | 2% |
| Margo Bernard | 10/10 | 3320 days | 2% |
| Samuel Michalak | 8/10 | 3328 days | 2% |
| Eveline | 9/10 | 3330 days | 2% |
| Lorant julie | 3/10 | 3351 days | 1% |
| Tara Friel | 10/10 | 3381 days | 2% |
| Ivanova R | 9/10 | 3534 days | 2% |
| Diane T | 8/10 | 3534 days | 2% |
| Sarah van den Bos | 9/10 | 3534 days | 2% |
| Charly | 7/10 | 3539 days | 2% |
| Lorenz Pfisterer | 9/10 | 3546 days | 2% |
| Ardian G | 8/10 | 3546 days | 2% |
| Sophia and Karen | 7/10 | 3548 days | 2% |
| Julia | 10/10 | 3551 days | 2% |
| Helena | 7/10 | 3558 days | 2% |
| Kathryn Nolan | 9/10 | 3559 days | 2% |
| Jonathan Foskett | 8/10 | 3561 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3561 days | 2% |
| Adrien Gaumont | 8/10 | 3562 days | 2% |
| Lewis Whittle | 6/10 | 3576 days | 1% |
| Gerardo Furtado | 10/10 | 3583 days | 2% |
| Eileen Donzal | 10/10 | 3594 days | 2% |
| Naevon Espiritu | 9/10 | 3595 days | 2% |
| Leslie MORSS | 9/10 | 3595 days | 2% |
| Alice and James | 8/10 | 3603 days | 2% |
| Audrey and Max | 8/10 | 3608 days | 2% |
| Lazarela | 10/10 | 3612 days | 2% |
| Mark | 9/10 | 3625 days | 2% |
| Nathaniel Sutherland | 9/10 | 3625 days | 2% |
| alban guffroy | 10/10 | 3625 days | 2% |
| Sabine | 6/10 | 3640 days | 1% |
| Sierra Luciano | 10/10 | 3642 days | 2% |
| Steffen & Steffen | 8/10 | 3643 days | 1% |
| Georgia Coleman | 9/10 | 3647 days | 1% |
| Barra Shields | 7/10 | 3663 days | 1% |
| Vera Hutman | 9/10 | 3686 days | 1% |
| Laryssa Kwoczak | 4/10 | 3686 days | 1% |
| Kate | 9/10 | 3718 days | 1% |
| Liam Challenger | 10/10 | 3748 days | 1% |
| vicki scott | 10/10 | 3778 days | 1% |
| Melissa | 10/10 | 3810 days | 1% |
| Leigh Herman | 10/10 | 3839 days | 1% |
| Dusty D | 9/10 | 3839 days | 1% |
| Stuart Nelson | 10/10 | 3900 days | 1% |
| Emma | 10/10 | 3931 days | 1% |
| Elisa Felising | 10/10 | 3956 days | 1% |
| Sophie Horn | 9/10 | 3990 days | 1% |
| Bram and Laura | 9/10 | 4022 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4266 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4274 days | 0% |
| Mark | 8/10 | 4279 days | 0% |
| Jon Van Wren | 10/10 | 4297 days | 0% |
| daniele pontarin | 9/10 | 4297 days | 0% |
| Kathrin Deichmann | 9/10 | 4302 days | 0% |
| Bex Hyland | 8/10 | 4306 days | 0% |
| Matt Hyland | 8/10 | 4306 days | 0% |
| Marinette | 8/10 | 4309 days | 0% |
| Marinette | 9/10 | 4312 days | 0% |
| Frank Jensen | 8/10 | 4312 days | 0% |
| Antton Vappula | 8/10 | 4315 days | 0% |
| ursula Jaag | 10/10 | 4325 days | 0% |
| Rich Schmidt | 10/10 | 4350 days | 0% |
| David Monks | 10/10 | 4356 days | 0% |
| Cato de Haan | 10/10 | 4356 days | 0% |
| Gemma Woods | 10/10 | 4356 days | 0% |
| Myrte Crucq | 10/10 | 4356 days | 0% |
| Reisender Sohn | 10/10 | 4356 days | 0% |
| Nicolas Trezeguet | 9/10 | 4357 days | 0% |
| Emeline Dupre | 9/10 | 4357 days | 0% |
| G S | 5/10 | 4387 days | 1% |
| Jamie | 10/10 | 4416 days | 1% |
| tim archer | 10/10 | 4417 days | 1% |
| Kevin McEvoy | 10/10 | 4509 days | 1% |
| James Ellis | 10/10 | 4540 days | 1% |
| Aoife | 10/10 | 4601 days | 1% |
| russell hawkins | 10/10 | 4631 days | 1% |
| J Andrews | 6/10 | 4662 days | 1% |
| hector_dan | 10/10 | 4721 days | 1% |
| lewis done | 10/10 | 4721 days | 1% |
| Andrew Wemmer | 8/10 | 4750 days | 1% |
| Julie Lamart | 8/10 | 4761 days | 1% |
| Stevie | 8/10 | 4764 days | 1% |
| Megan Child | 9/10 | 4769 days | 1% |
| erikduinkerken | 9/10 | 4782 days | 1% |
| jerseyjim | 9/10 | 4782 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5013 days | 1% |
| Mark Westebring | 9/10 | 5014 days | 1% |
| Dana Wetzel | 10/10 | 5014 days | 1% |
| Rob Klauer | 9/10 | 5015 days | 1% |
| Val Phillips | 9/10 | 5020 days | 1% |
| Def Fem | 8/10 | 5022 days | 1% |
| Lucy Wilde | 9/10 | 5030 days | 1% |
| Dick Stewart | 9/10 | 5032 days | 1% |
| Harald | 6/10 | 5036 days | 1% |
| Mats Harstedt | 7/10 | 5036 days | 1% |
| Vincent & Lian | 7/10 | 5037 days | 1% |
| Johann Maier | 8/10 | 5040 days | 1% |
| Ozgla | 8/10 | 5040 days | 1% |
| Janicha Blumenthal | 8/10 | 5041 days | 1% |
| Eline Vakentijn | 7/10 | 5041 days | 1% |
| John Forrest | 8/10 | 5041 days | 1% |
| Schertenleib | 6/10 | 5043 days | 1% |
| Lepied | 8/10 | 5043 days | 1% |
| Scott Simpson | 8/10 | 5044 days | 1% |
| Filsack | 8/10 | 5048 days | 1% |
| Renate Rohlin | 8/10 | 5050 days | 1% |
| Sebastian | 8/10 | 5054 days | 1% |
| biddybid | 9/10 | 5087 days | 1% |
| Deirdre Hayes | 8/10 | 5124 days | 1% |
| Bart Goovaerts | 8/10 | 5134 days | 1% |
| Robin van der Linden | 8/10 | 5344 days | 1% |
| Fontvieille | 8/10 | 5345 days | 1% |
| Eric Grant | 8/10 | 5367 days | 1% |
| Becky Edney | 8/10 | 5367 days | 1% |
| Alice Bastiman | 7/10 | 5370 days | 1% |
| Claire Colquhoun | 9/10 | 5380 days | 1% |
| Vanessa Vogel | 7/10 | 5383 days | 1% |
| Melanie Berube | 9/10 | 5384 days | 1% |
| Jim & Rebecca | 9/10 | 5385 days | 1% |
| Canada | 7/10 | 5385 days | 1% |
| jedalton78 | 10/10 | 5393 days | 1% |
| Melanie Gruber | 8/10 | 5394 days | 1% |
| Zenager | 6/10 | 5394 days | 1% |
| Rebecca Stones | 7/10 | 5395 days | 1% |
| Nick Roberts | 8/10 | 5396 days | 1% |
| Hartheib Schmid | 8/10 | 5396 days | 1% |
| Thomas Reidinger | 8/10 | 5407 days | 1% |
| Belony | 8/10 | 5408 days | 1% |
| Sven | 6/10 | 5408 days | 1% |
| Olivia Carvill | 5/10 | 5409 days | 1% |
| Matthias | 9/10 | 5410 days | 1% |
| David and Wendy Lucas | 8/10 | 5410 days | 1% |
| Kris | 8/10 | 5411 days | 1% |
| Leontine van Laar | 8/10 | 5416 days | 1% |
| Calvin Parsons | 9/10 | 5421 days | 1% |
| Jen1804 | 10/10 | 5702 days | 1% |
| John Casey | 8/10 | 5739 days | 1% |
| Sorcha O's | 10/10 | 5739 days | 1% |
| Flora | 8/10 | 5760 days | 1% |
| Carolyn Clark | 5/10 | 5760 days | 1% |
| Tim | 9/10 | 5765 days | 1% |
| Maria Lorentzen | 8/10 | 5765 days | 1% |
| Krause | 8/10 | 5767 days | 1% |
| Thijs Schoemaker | 8/10 | 5772 days | 1% |
| Jackie | 8/10 | 5777 days | 1% |
| hermine Petz | 8/10 | 5780 days | 1% |
| Ulric | 7/10 | 5780 days | 1% |
| Fam Schuijers | 8/10 | 5781 days | 1% |
| Rob | 8/10 | 5784 days | 1% |
| marcoswi | 7/10 | 5792 days | 1% |
| Jens Bo Rykor | 8/10 | 5799 days | 1% |
| Ray | 8/10 | 5832 days | 1% |
| joannaw | 4/10 | 5833 days | 1% |
| florian | 8/10 | 5833 days | 1% |
| Sabrina Bazin | 9/10 | 5856 days | 1% |
| Laura McDaniel | 9/10 | 5856 days | 1% |
| Terry J | 5/10 | 5858 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5871 days | 1% |
| richardh | 8/10 | 5973 days | 1% |
| Philipp | 6/10 | 6087 days | 1% |
| JasminA | 7/10 | 6092 days | 1% |
| jjakkeren | 8/10 | 6092 days | 1% |
| rosil | 10/10 | 6092 days | 1% |
| Heide | 8/10 | 6095 days | 1% |
| Denys | 8/10 | 6097 days | 1% |
| Martina Bumiller | 10/10 | 6097 days | 1% |
| DennisK | 7/10 | 6104 days | 1% |
| LosItaly | 9/10 | 6104 days | 1% |
| Enno Brehm | 7/10 | 6104 days | 1% |
| Graham | 9/10 | 6105 days | 1% |
| AstridVG | 7/10 | 6108 days | 1% |
| Gillian | 8/10 | 6112 days | 1% |
| VenesJ | 9/10 | 6112 days | 1% |
| Silhan | 6/10 | 6112 days | 1% |
| DavidHilton | 7/10 | 6112 days | 1% |
| Mette | 7/10 | 6122 days | 1% |
| Linda | 7/10 | 6123 days | 1% |
| RobC1 | 9/10 | 6127 days | 1% |
| RichardB1 | 8/10 | 6127 days | 1% |
| JoT | 10/10 | 6127 days | 1% |
| RobH | 9/10 | 6128 days | 1% |
| Jows | 7/10 | 6128 days | 1% |
| Eugene | 9/10 | 6133 days | 1% |
| David | 9/10 | 6140 days | 1% |
| Lucy | 9/10 | 6142 days | 1% |
| markus Kieper | 8/10 | 6143 days | 1% |
| markus | 8/10 | 6156 days | 1% |
| Chris | 8/10 | 6159 days | 1% |
| Kathryn | 7/10 | 6159 days | 1% |
| Martha | 8/10 | 6159 days | 1% |
| Martina | 10/10 | 6160 days | 1% |
| Manuela | 10/10 | 6160 days | 1% |
| Andie | 7/10 | 6164 days | 1% |
| alex | 9/10 | 6164 days | 1% |
| Erik | 8/10 | 6164 days | 1% |
| Hans | 8/10 | 6164 days | 1% |
| George | 9/10 | 6168 days | 1% |
| Ten | 8/10 | 6172 days | 1% |
| Mat | 8/10 | 6209 days | 1% |
| Alice | 8/10 | 6225 days | 1% |
| Rowan | 10/10 | 6237 days | 1% |
| abby | 8/10 | 6249 days | 1% |
| maria d | 10/10 | 6334 days | 1% |
| Tim | 10/10 | 6344 days | 1% |
| Klaus Uhl | 10/10 | 6475 days | 1% |
| Phil Connelly | 8/10 | 6484 days | 1% |
| Amanda McCaig | 2/10 | 6488 days | 0% |
| Bethany Webster | 7/10 | 6491 days | 1% |
| Roger and Heather Smith | 10/10 | 6497 days | 1% |
| Kevin | 8/10 | 6577 days | 1% |
| Kate and Dave | 9/10 | 6694 days | 1% |
| Marieke Wilkamp | 8/10 | 6694 days | 1% |
| Stacey | 8/10 | 6802 days | 1% |
| Michael | 8/10 | 6810 days | 1% |
| Sandra | 8/10 | 6816 days | 1% |
| Shirley | 9/10 | 6816 days | 1% |
| Denise | 8/10 | 6816 days | 1% |
| Jill&Ben | 8/10 | 6820 days | 1% |
| Sally | 8/10 | 6820 days | 1% |
| Chatin Perrier | 7/10 | 6829 days | 1% |
| Susan | 9/10 | 6842 days | 1% |
| Lucy | 9/10 | 6855 days | 1% |
| Lucy | 10/10 | 6857 days | 1% |
| Lucy | 8/10 | 6857 days | 1% |
| Dave | 8/10 | 6874 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.07% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
4.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.