G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 106 days | 100% |
| Jorian | 6/10 | 381 days | 80% |
| Luke | 1/10 | 410 days | 37% |
| Rahel Herzog | 10/10 | 441 days | 89% |
| Caroline | 10/10 | 1658 days | 7% |
| Mollie Q | 10/10 | 1750 days | 5% |
| Harold Riegle | 9/10 | 1810 days | 5% |
| Meike Wenzl | 10/10 | 1841 days | 5% |
| Birgit Assmann | 10/10 | 1841 days | 5% |
| jonathan vadennr | 10/10 | 1901 days | 5% |
| Mel Brittle | 1/10 | 1902 days | 2% |
| Tamzin | 9/10 | 1963 days | 5% |
| Maxime | 10/10 | 2116 days | 4% |
| Laura Duggan | 8/10 | 2146 days | 4% |
| Jeremy Wright | 9/10 | 2176 days | 4% |
| Damien Jacquet | 10/10 | 2176 days | 4% |
| Alice McCary | 9/10 | 2207 days | 4% |
| will.i.am | 8/10 | 2208 days | 4% |
| Andreas Jonsson | 6/10 | 2235 days | 4% |
| Neil Cook | 10/10 | 2235 days | 4% |
| Francois & Caroline | 8/10 | 2266 days | 4% |
| Brendan Jones | 10/10 | 2267 days | 4% |
| Jack | 10/10 | 2359 days | 4% |
| Jana Fickerova | 10/10 | 2511 days | 4% |
| Felicity Littlefair | 8/10 | 2600 days | 3% |
| Claire Judd | 10/10 | 2600 days | 3% |
| Baudry Manon | 10/10 | 2631 days | 3% |
| Cory Snegirev | 10/10 | 2631 days | 3% |
| Terry Boehmer | 2/10 | 2662 days | 2% |
| Lizzie Edmonds | 10/10 | 2689 days | 3% |
| Laura Meelynn | 9/10 | 2692 days | 3% |
| Stuart Atkinson | 9/10 | 2692 days | 3% |
| Audrey Barras | 9/10 | 2692 days | 3% |
| Anis Quentin | 9/10 | 2696 days | 3% |
| Alexandre Grasland | 9/10 | 2723 days | 3% |
| Hannah Martin | 10/10 | 2753 days | 3% |
| CARMERS | 5/10 | 2754 days | 2% |
| Dave Willems | 9/10 | 2784 days | 3% |
| Bruce Crombie | 10/10 | 2845 days | 3% |
| Alix Braouezec | 7/10 | 2876 days | 3% |
| Ben Bryant | 10/10 | 2876 days | 3% |
| Quentin Vercamer | 8/10 | 2921 days | 3% |
| Rachel Parker | 10/10 | 2937 days | 3% |
| Julie Boboli | 10/10 | 2937 days | 3% |
| Robin Aitchison | 8/10 | 2937 days | 3% |
| Jessica and Jonny Pollard | 8/10 | 2939 days | 3% |
| ALEXANDRE ESCOT | 8/10 | 2941 days | 3% |
| Christoph Grubmair | 7/10 | 2952 days | 3% |
| Matt Tribe | 8/10 | 2965 days | 3% |
| Danielle Ingbrigtson | 2/10 | 2996 days | 1% |
| Ivars Šmits | 1/10 | 2996 days | 1% |
| H Q | 10/10 | 2996 days | 3% |
| Richard Buytendijk | 3/10 | 2996 days | 1% |
| Jacquelyn Fili | 10/10 | 2996 days | 3% |
| Asbjorn Osland | 8/10 | 2996 days | 3% |
| Dubrulle | 9/10 | 3016 days | 3% |
| Nathalie | 9/10 | 3021 days | 3% |
| Tom Wouda | 6/10 | 3022 days | 2% |
| Sascha Pohlers | 9/10 | 3027 days | 3% |
| Jennie Holland | 8/10 | 3029 days | 3% |
| Connor Hormell | 9/10 | 3031 days | 3% |
| Rose Guillaume | 9/10 | 3039 days | 3% |
| romain perroches | 7/10 | 3051 days | 2% |
| Soria Chher | 7/10 | 3051 days | 2% |
| Bina Johansson | 10/10 | 3051 days | 3% |
| Marie-Louise Förster | 10/10 | 3057 days | 3% |
| Roberta Peckham | 6/10 | 3057 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3057 days | 3% |
| Margo Bernard | 10/10 | 3057 days | 3% |
| Samuel Michalak | 8/10 | 3065 days | 3% |
| Eveline | 9/10 | 3067 days | 3% |
| Lorant julie | 3/10 | 3088 days | 1% |
| Tara Friel | 10/10 | 3118 days | 2% |
| Ivanova R | 9/10 | 3271 days | 2% |
| Diane T | 8/10 | 3271 days | 2% |
| Sarah van den Bos | 9/10 | 3271 days | 2% |
| Charly | 7/10 | 3276 days | 2% |
| Lorenz Pfisterer | 9/10 | 3283 days | 2% |
| Ardian G | 8/10 | 3283 days | 2% |
| Sophia and Karen | 7/10 | 3285 days | 2% |
| Julia | 10/10 | 3288 days | 2% |
| Helena | 7/10 | 3295 days | 2% |
| Kathryn Nolan | 9/10 | 3296 days | 2% |
| Jonathan Foskett | 8/10 | 3298 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3298 days | 2% |
| Adrien Gaumont | 8/10 | 3299 days | 2% |
| Lewis Whittle | 6/10 | 3313 days | 2% |
| Gerardo Furtado | 10/10 | 3320 days | 2% |
| Eileen Donzal | 10/10 | 3331 days | 2% |
| Naevon Espiritu | 9/10 | 3332 days | 2% |
| Leslie MORSS | 9/10 | 3332 days | 2% |
| Alice and James | 8/10 | 3340 days | 2% |
| Audrey and Max | 8/10 | 3345 days | 2% |
| Lazarela | 10/10 | 3349 days | 2% |
| Mark | 9/10 | 3362 days | 2% |
| Nathaniel Sutherland | 9/10 | 3362 days | 2% |
| alban guffroy | 10/10 | 3362 days | 2% |
| Sabine | 6/10 | 3377 days | 2% |
| Sierra Luciano | 10/10 | 3379 days | 2% |
| Steffen & Steffen | 8/10 | 3380 days | 2% |
| Georgia Coleman | 9/10 | 3384 days | 2% |
| Barra Shields | 7/10 | 3400 days | 2% |
| Vera Hutman | 9/10 | 3423 days | 2% |
| Laryssa Kwoczak | 4/10 | 3423 days | 1% |
| Kate | 9/10 | 3455 days | 2% |
| Liam Challenger | 10/10 | 3485 days | 2% |
| vicki scott | 10/10 | 3515 days | 2% |
| Melissa | 10/10 | 3547 days | 2% |
| Leigh Herman | 10/10 | 3576 days | 2% |
| Dusty D | 9/10 | 3576 days | 2% |
| Stuart Nelson | 10/10 | 3637 days | 1% |
| Emma | 10/10 | 3668 days | 1% |
| Elisa Felising | 10/10 | 3693 days | 1% |
| Sophie Horn | 9/10 | 3727 days | 1% |
| Bram and Laura | 9/10 | 3759 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4003 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4011 days | 1% |
| Mark | 8/10 | 4016 days | 1% |
| Jon Van Wren | 10/10 | 4034 days | 1% |
| daniele pontarin | 9/10 | 4034 days | 1% |
| Kathrin Deichmann | 9/10 | 4039 days | 1% |
| Bex Hyland | 8/10 | 4043 days | 1% |
| Matt Hyland | 8/10 | 4043 days | 1% |
| Marinette | 8/10 | 4046 days | 1% |
| Marinette | 9/10 | 4049 days | 1% |
| Frank Jensen | 8/10 | 4049 days | 1% |
| Antton Vappula | 8/10 | 4052 days | 1% |
| ursula Jaag | 10/10 | 4062 days | 1% |
| Rich Schmidt | 10/10 | 4087 days | 1% |
| David Monks | 10/10 | 4093 days | 1% |
| Cato de Haan | 10/10 | 4093 days | 1% |
| Gemma Woods | 10/10 | 4093 days | 1% |
| Myrte Crucq | 10/10 | 4093 days | 1% |
| Reisender Sohn | 10/10 | 4093 days | 1% |
| Nicolas Trezeguet | 9/10 | 4094 days | 1% |
| Emeline Dupre | 9/10 | 4094 days | 1% |
| G S | 5/10 | 4124 days | 0% |
| Jamie | 10/10 | 4153 days | 0% |
| tim archer | 10/10 | 4154 days | 0% |
| Kevin McEvoy | 10/10 | 4246 days | 0% |
| James Ellis | 10/10 | 4277 days | 0% |
| Aoife | 10/10 | 4338 days | 0% |
| russell hawkins | 10/10 | 4368 days | 0% |
| J Andrews | 6/10 | 4399 days | 1% |
| hector_dan | 10/10 | 4458 days | 1% |
| lewis done | 10/10 | 4458 days | 1% |
| Andrew Wemmer | 8/10 | 4487 days | 1% |
| Julie Lamart | 8/10 | 4498 days | 1% |
| Stevie | 8/10 | 4501 days | 1% |
| Megan Child | 9/10 | 4506 days | 1% |
| erikduinkerken | 9/10 | 4519 days | 1% |
| jerseyjim | 9/10 | 4519 days | 1% |
| Margreet Hanemaaijer | 9/10 | 4750 days | 1% |
| Mark Westebring | 9/10 | 4751 days | 1% |
| Dana Wetzel | 10/10 | 4751 days | 1% |
| Rob Klauer | 9/10 | 4752 days | 1% |
| Val Phillips | 9/10 | 4757 days | 1% |
| Def Fem | 8/10 | 4759 days | 1% |
| Lucy Wilde | 9/10 | 4767 days | 1% |
| Dick Stewart | 9/10 | 4769 days | 1% |
| Harald | 6/10 | 4773 days | 1% |
| Mats Harstedt | 7/10 | 4773 days | 1% |
| Vincent & Lian | 7/10 | 4774 days | 1% |
| Johann Maier | 8/10 | 4777 days | 1% |
| Ozgla | 8/10 | 4777 days | 1% |
| Janicha Blumenthal | 8/10 | 4778 days | 1% |
| Eline Vakentijn | 7/10 | 4778 days | 1% |
| John Forrest | 8/10 | 4778 days | 1% |
| Schertenleib | 6/10 | 4780 days | 1% |
| Lepied | 8/10 | 4780 days | 1% |
| Scott Simpson | 8/10 | 4781 days | 1% |
| Filsack | 8/10 | 4785 days | 1% |
| Renate Rohlin | 8/10 | 4787 days | 1% |
| Sebastian | 8/10 | 4791 days | 1% |
| biddybid | 9/10 | 4824 days | 1% |
| Deirdre Hayes | 8/10 | 4861 days | 1% |
| Bart Goovaerts | 8/10 | 4871 days | 1% |
| Robin van der Linden | 8/10 | 5081 days | 1% |
| Fontvieille | 8/10 | 5082 days | 1% |
| Eric Grant | 8/10 | 5104 days | 1% |
| Becky Edney | 8/10 | 5104 days | 1% |
| Alice Bastiman | 7/10 | 5107 days | 1% |
| Claire Colquhoun | 9/10 | 5117 days | 1% |
| Vanessa Vogel | 7/10 | 5120 days | 1% |
| Melanie Berube | 9/10 | 5121 days | 1% |
| Jim & Rebecca | 9/10 | 5122 days | 1% |
| Canada | 7/10 | 5122 days | 1% |
| jedalton78 | 10/10 | 5130 days | 1% |
| Melanie Gruber | 8/10 | 5131 days | 1% |
| Zenager | 6/10 | 5131 days | 1% |
| Rebecca Stones | 7/10 | 5132 days | 1% |
| Nick Roberts | 8/10 | 5133 days | 1% |
| Hartheib Schmid | 8/10 | 5133 days | 1% |
| Thomas Reidinger | 8/10 | 5144 days | 1% |
| Belony | 8/10 | 5145 days | 1% |
| Sven | 6/10 | 5145 days | 1% |
| Olivia Carvill | 5/10 | 5146 days | 1% |
| Matthias | 9/10 | 5147 days | 1% |
| David and Wendy Lucas | 8/10 | 5147 days | 1% |
| Kris | 8/10 | 5148 days | 1% |
| Leontine van Laar | 8/10 | 5153 days | 1% |
| Calvin Parsons | 9/10 | 5158 days | 1% |
| Jen1804 | 10/10 | 5439 days | 1% |
| John Casey | 8/10 | 5476 days | 1% |
| Sorcha O's | 10/10 | 5476 days | 1% |
| Flora | 8/10 | 5497 days | 1% |
| Carolyn Clark | 5/10 | 5497 days | 1% |
| Tim | 9/10 | 5502 days | 1% |
| Maria Lorentzen | 8/10 | 5502 days | 1% |
| Krause | 8/10 | 5504 days | 1% |
| Thijs Schoemaker | 8/10 | 5509 days | 1% |
| Jackie | 8/10 | 5514 days | 1% |
| hermine Petz | 8/10 | 5517 days | 1% |
| Ulric | 7/10 | 5517 days | 1% |
| Fam Schuijers | 8/10 | 5518 days | 1% |
| Rob | 8/10 | 5521 days | 1% |
| marcoswi | 7/10 | 5529 days | 1% |
| Jens Bo Rykor | 8/10 | 5536 days | 1% |
| Ray | 8/10 | 5569 days | 1% |
| joannaw | 4/10 | 5570 days | 1% |
| florian | 8/10 | 5570 days | 1% |
| Sabrina Bazin | 9/10 | 5593 days | 1% |
| Laura McDaniel | 9/10 | 5593 days | 1% |
| Terry J | 5/10 | 5595 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5608 days | 1% |
| richardh | 8/10 | 5710 days | 1% |
| Philipp | 6/10 | 5824 days | 1% |
| JasminA | 7/10 | 5829 days | 1% |
| jjakkeren | 8/10 | 5829 days | 1% |
| rosil | 10/10 | 5829 days | 1% |
| Heide | 8/10 | 5832 days | 1% |
| Denys | 8/10 | 5834 days | 1% |
| Martina Bumiller | 10/10 | 5834 days | 1% |
| DennisK | 7/10 | 5841 days | 1% |
| LosItaly | 9/10 | 5841 days | 1% |
| Enno Brehm | 7/10 | 5841 days | 1% |
| Graham | 9/10 | 5842 days | 1% |
| AstridVG | 7/10 | 5845 days | 1% |
| Gillian | 8/10 | 5849 days | 1% |
| VenesJ | 9/10 | 5849 days | 1% |
| Silhan | 6/10 | 5849 days | 1% |
| DavidHilton | 7/10 | 5849 days | 1% |
| Mette | 7/10 | 5859 days | 1% |
| Linda | 7/10 | 5860 days | 1% |
| RobC1 | 9/10 | 5864 days | 1% |
| RichardB1 | 8/10 | 5864 days | 1% |
| JoT | 10/10 | 5864 days | 1% |
| RobH | 9/10 | 5865 days | 1% |
| Jows | 7/10 | 5865 days | 1% |
| Eugene | 9/10 | 5870 days | 1% |
| David | 9/10 | 5877 days | 1% |
| Lucy | 9/10 | 5879 days | 1% |
| markus Kieper | 8/10 | 5880 days | 1% |
| markus | 8/10 | 5893 days | 1% |
| Chris | 8/10 | 5896 days | 1% |
| Kathryn | 7/10 | 5896 days | 1% |
| Martha | 8/10 | 5896 days | 1% |
| Martina | 10/10 | 5897 days | 1% |
| Manuela | 10/10 | 5897 days | 1% |
| Andie | 7/10 | 5901 days | 1% |
| alex | 9/10 | 5901 days | 1% |
| Erik | 8/10 | 5901 days | 1% |
| Hans | 8/10 | 5901 days | 1% |
| George | 9/10 | 5905 days | 1% |
| Ten | 8/10 | 5909 days | 1% |
| Mat | 8/10 | 5946 days | 1% |
| Alice | 8/10 | 5962 days | 1% |
| Rowan | 10/10 | 5974 days | 1% |
| abby | 8/10 | 5986 days | 1% |
| maria d | 10/10 | 6071 days | 1% |
| Tim | 10/10 | 6081 days | 1% |
| Klaus Uhl | 10/10 | 6212 days | 1% |
| Phil Connelly | 8/10 | 6221 days | 1% |
| Amanda McCaig | 2/10 | 6225 days | 0% |
| Bethany Webster | 7/10 | 6228 days | 1% |
| Roger and Heather Smith | 10/10 | 6234 days | 1% |
| Kevin | 8/10 | 6314 days | 1% |
| Kate and Dave | 9/10 | 6431 days | 1% |
| Marieke Wilkamp | 8/10 | 6431 days | 1% |
| Stacey | 8/10 | 6539 days | 1% |
| Michael | 8/10 | 6547 days | 1% |
| Sandra | 8/10 | 6553 days | 1% |
| Shirley | 9/10 | 6553 days | 1% |
| Denise | 8/10 | 6553 days | 1% |
| Jill&Ben | 8/10 | 6557 days | 1% |
| Sally | 8/10 | 6557 days | 1% |
| Chatin Perrier | 7/10 | 6566 days | 1% |
| Susan | 9/10 | 6579 days | 1% |
| Lucy | 9/10 | 6592 days | 1% |
| Lucy | 10/10 | 6594 days | 1% |
| Lucy | 8/10 | 6594 days | 1% |
| Dave | 8/10 | 6611 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.86% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 94 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 91 | -1.80% |
| 92 | -1.82% |
| 93 | -1.84% |
| 94 | -1.86% |
| 95 | -1.88% |
| 96 | -1.90% |
| 97 | -1.92% |
| … | … |
Balancing Adjustment
3.60% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.