G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 73 |
|
25% |
9/10 | 70 |
|
24% |
8/10 | 92 |
|
32% |
7/10 | 29 |
|
10% |
6/10 | 13 |
|
4% |
5/10 | 5 |
|
2% |
4/10 | 2 |
|
1% |
3/10 | 2 |
|
1% |
2/10 | 3 |
|
1% |
1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 22 |
|
11% |
9/10 | 45 |
|
23% |
8/10 | 85 |
|
44% |
7/10 | 28 |
|
15% |
6/10 | 9 |
|
5% |
5/10 | 3 |
|
2% |
4/10 | 1 |
|
1% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
82.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Anni | 10/10 | 71 days | 100% |
Jorian | 6/10 | 346 days | 80% |
Luke | 1/10 | 375 days | 37% |
Rahel Herzog | 10/10 | 406 days | 91% |
Caroline | 10/10 | 1623 days | 7% |
Mollie Q | 10/10 | 1715 days | 6% |
Harold Riegle | 9/10 | 1776 days | 5% |
Meike Wenzl | 10/10 | 1807 days | 5% |
Birgit Assmann | 10/10 | 1807 days | 5% |
jonathan vadennr | 10/10 | 1867 days | 5% |
Mel Brittle | 1/10 | 1867 days | 2% |
Tamzin | 9/10 | 1928 days | 5% |
Maxime | 10/10 | 2081 days | 4% |
Laura Duggan | 8/10 | 2112 days | 4% |
Jeremy Wright | 9/10 | 2142 days | 4% |
Damien Jacquet | 10/10 | 2142 days | 4% |
Alice McCary | 9/10 | 2173 days | 4% |
will.i.am | 8/10 | 2173 days | 4% |
Andreas Jonsson | 6/10 | 2201 days | 4% |
Neil Cook | 10/10 | 2201 days | 4% |
Francois & Caroline | 8/10 | 2232 days | 4% |
Brendan Jones | 10/10 | 2232 days | 4% |
Jack | 10/10 | 2324 days | 4% |
Jana Fickerova | 10/10 | 2477 days | 4% |
Felicity Littlefair | 8/10 | 2566 days | 3% |
Claire Judd | 10/10 | 2566 days | 4% |
Baudry Manon | 10/10 | 2597 days | 3% |
Cory Snegirev | 10/10 | 2597 days | 3% |
Terry Boehmer | 2/10 | 2628 days | 2% |
Lizzie Edmonds | 10/10 | 2654 days | 3% |
Laura Meelynn | 9/10 | 2658 days | 3% |
Stuart Atkinson | 9/10 | 2658 days | 3% |
Audrey Barras | 9/10 | 2658 days | 3% |
Anis Quentin | 9/10 | 2661 days | 3% |
Alexandre Grasland | 9/10 | 2689 days | 3% |
Hannah Martin | 10/10 | 2719 days | 3% |
CARMERS | 5/10 | 2719 days | 2% |
Dave Willems | 9/10 | 2750 days | 3% |
Bruce Crombie | 10/10 | 2811 days | 3% |
Alix Braouezec | 7/10 | 2842 days | 3% |
Ben Bryant | 10/10 | 2842 days | 3% |
Quentin Vercamer | 8/10 | 2886 days | 3% |
Rachel Parker | 10/10 | 2903 days | 3% |
Julie Boboli | 10/10 | 2903 days | 3% |
Robin Aitchison | 8/10 | 2903 days | 3% |
Jessica and Jonny Pollard | 8/10 | 2904 days | 3% |
ALEXANDRE ESCOT | 8/10 | 2906 days | 3% |
Christoph Grubmair | 7/10 | 2917 days | 3% |
Matt Tribe | 8/10 | 2931 days | 3% |
Danielle Ingbrigtson | 2/10 | 2962 days | 1% |
Ivars Šmits | 1/10 | 2962 days | 1% |
H Q | 10/10 | 2962 days | 3% |
Richard Buytendijk | 3/10 | 2962 days | 1% |
Jacquelyn Fili | 10/10 | 2962 days | 3% |
Asbjorn Osland | 8/10 | 2962 days | 3% |
Dubrulle | 9/10 | 2981 days | 3% |
Nathalie | 9/10 | 2986 days | 3% |
Tom Wouda | 6/10 | 2987 days | 2% |
Sascha Pohlers | 9/10 | 2993 days | 3% |
Jennie Holland | 8/10 | 2994 days | 3% |
Connor Hormell | 9/10 | 2996 days | 3% |
Rose Guillaume | 9/10 | 3004 days | 3% |
romain perroches | 7/10 | 3016 days | 2% |
Soria Chher | 7/10 | 3016 days | 2% |
Bina Johansson | 10/10 | 3016 days | 3% |
Marie-Louise Förster | 10/10 | 3023 days | 3% |
Roberta Peckham | 6/10 | 3023 days | 2% |
Rebecca Arthur-Almond | 9/10 | 3023 days | 3% |
Margo Bernard | 10/10 | 3023 days | 3% |
Samuel Michalak | 8/10 | 3030 days | 3% |
Eveline | 9/10 | 3032 days | 3% |
Lorant julie | 3/10 | 3054 days | 1% |
Tara Friel | 10/10 | 3084 days | 3% |
Ivanova R | 9/10 | 3236 days | 2% |
Diane T | 8/10 | 3236 days | 2% |
Sarah van den Bos | 9/10 | 3237 days | 2% |
Charly | 7/10 | 3241 days | 2% |
Lorenz Pfisterer | 9/10 | 3248 days | 2% |
Ardian G | 8/10 | 3248 days | 2% |
Sophia and Karen | 7/10 | 3250 days | 2% |
Julia | 10/10 | 3253 days | 2% |
Helena | 7/10 | 3260 days | 2% |
Kathryn Nolan | 9/10 | 3261 days | 2% |
Jonathan Foskett | 8/10 | 3263 days | 2% |
Stephan Kirchenbaur | 8/10 | 3263 days | 2% |
Adrien Gaumont | 8/10 | 3264 days | 2% |
Lewis Whittle | 6/10 | 3278 days | 2% |
Gerardo Furtado | 10/10 | 3285 days | 2% |
Eileen Donzal | 10/10 | 3297 days | 2% |
Naevon Espiritu | 9/10 | 3297 days | 2% |
Leslie MORSS | 9/10 | 3297 days | 2% |
Alice and James | 8/10 | 3305 days | 2% |
Audrey and Max | 8/10 | 3310 days | 2% |
Lazarela | 10/10 | 3314 days | 2% |
Mark | 9/10 | 3328 days | 2% |
Nathaniel Sutherland | 9/10 | 3328 days | 2% |
alban guffroy | 10/10 | 3328 days | 2% |
Sabine | 6/10 | 3342 days | 2% |
Sierra Luciano | 10/10 | 3344 days | 2% |
Steffen & Steffen | 8/10 | 3345 days | 2% |
Georgia Coleman | 9/10 | 3349 days | 2% |
Barra Shields | 7/10 | 3365 days | 2% |
Vera Hutman | 9/10 | 3389 days | 2% |
Laryssa Kwoczak | 4/10 | 3389 days | 1% |
Kate | 9/10 | 3420 days | 2% |
Liam Challenger | 10/10 | 3450 days | 2% |
vicki scott | 10/10 | 3481 days | 2% |
Melissa | 10/10 | 3512 days | 2% |
Leigh Herman | 10/10 | 3542 days | 2% |
Dusty D | 9/10 | 3542 days | 2% |
Stuart Nelson | 10/10 | 3603 days | 1% |
Emma | 10/10 | 3634 days | 1% |
Elisa Felising | 10/10 | 3658 days | 1% |
Sophie Horn | 9/10 | 3693 days | 1% |
Bram and Laura | 9/10 | 3724 days | 1% |
Marie-Emmanuelle Chessé | 9/10 | 3968 days | 1% |
Maria-Julia Frilaj | 9/10 | 3976 days | 1% |
Mark | 8/10 | 3981 days | 1% |
Jon Van Wren | 10/10 | 3999 days | 1% |
daniele pontarin | 9/10 | 3999 days | 1% |
Kathrin Deichmann | 9/10 | 4004 days | 1% |
Bex Hyland | 8/10 | 4008 days | 1% |
Matt Hyland | 8/10 | 4008 days | 1% |
Marinette | 8/10 | 4011 days | 1% |
Marinette | 9/10 | 4014 days | 1% |
Frank Jensen | 8/10 | 4014 days | 1% |
Antton Vappula | 8/10 | 4017 days | 1% |
ursula Jaag | 10/10 | 4027 days | 1% |
Rich Schmidt | 10/10 | 4052 days | 1% |
David Monks | 10/10 | 4058 days | 1% |
Cato de Haan | 10/10 | 4058 days | 1% |
Gemma Woods | 10/10 | 4058 days | 1% |
Myrte Crucq | 10/10 | 4058 days | 1% |
Reisender Sohn | 10/10 | 4058 days | 1% |
Nicolas Trezeguet | 9/10 | 4059 days | 1% |
Emeline Dupre | 9/10 | 4059 days | 1% |
G S | 5/10 | 4089 days | 0% |
Jamie | 10/10 | 4119 days | 0% |
tim archer | 10/10 | 4119 days | 0% |
Kevin McEvoy | 10/10 | 4211 days | 0% |
James Ellis | 10/10 | 4242 days | 0% |
Aoife | 10/10 | 4303 days | 0% |
russell hawkins | 10/10 | 4333 days | 0% |
J Andrews | 6/10 | 4364 days | 0% |
hector_dan | 10/10 | 4423 days | 1% |
lewis done | 10/10 | 4423 days | 1% |
Andrew Wemmer | 8/10 | 4452 days | 1% |
Julie Lamart | 8/10 | 4463 days | 1% |
Stevie | 8/10 | 4466 days | 1% |
Megan Child | 9/10 | 4471 days | 1% |
erikduinkerken | 9/10 | 4484 days | 1% |
jerseyjim | 9/10 | 4484 days | 1% |
Margreet Hanemaaijer | 9/10 | 4715 days | 1% |
Mark Westebring | 9/10 | 4716 days | 1% |
Dana Wetzel | 10/10 | 4716 days | 1% |
Rob Klauer | 9/10 | 4717 days | 1% |
Val Phillips | 9/10 | 4722 days | 1% |
Def Fem | 8/10 | 4724 days | 1% |
Lucy Wilde | 9/10 | 4732 days | 1% |
Dick Stewart | 9/10 | 4734 days | 1% |
Harald | 6/10 | 4738 days | 1% |
Mats Harstedt | 7/10 | 4738 days | 1% |
Vincent & Lian | 7/10 | 4739 days | 1% |
Johann Maier | 8/10 | 4742 days | 1% |
Ozgla | 8/10 | 4742 days | 1% |
Janicha Blumenthal | 8/10 | 4743 days | 1% |
Eline Vakentijn | 7/10 | 4743 days | 1% |
John Forrest | 8/10 | 4743 days | 1% |
Schertenleib | 6/10 | 4745 days | 1% |
Lepied | 8/10 | 4745 days | 1% |
Scott Simpson | 8/10 | 4746 days | 1% |
Filsack | 8/10 | 4750 days | 1% |
Renate Rohlin | 8/10 | 4752 days | 1% |
Sebastian | 8/10 | 4756 days | 1% |
biddybid | 9/10 | 4789 days | 1% |
Deirdre Hayes | 8/10 | 4826 days | 1% |
Bart Goovaerts | 8/10 | 4836 days | 1% |
Robin van der Linden | 8/10 | 5046 days | 1% |
Fontvieille | 8/10 | 5047 days | 1% |
Eric Grant | 8/10 | 5069 days | 1% |
Becky Edney | 8/10 | 5069 days | 1% |
Alice Bastiman | 7/10 | 5072 days | 1% |
Claire Colquhoun | 9/10 | 5082 days | 1% |
Vanessa Vogel | 7/10 | 5085 days | 1% |
Melanie Berube | 9/10 | 5086 days | 1% |
Jim & Rebecca | 9/10 | 5087 days | 1% |
Canada | 7/10 | 5087 days | 1% |
jedalton78 | 10/10 | 5095 days | 1% |
Melanie Gruber | 8/10 | 5096 days | 1% |
Zenager | 6/10 | 5096 days | 1% |
Rebecca Stones | 7/10 | 5097 days | 1% |
Nick Roberts | 8/10 | 5098 days | 1% |
Hartheib Schmid | 8/10 | 5098 days | 1% |
Thomas Reidinger | 8/10 | 5109 days | 1% |
Belony | 8/10 | 5110 days | 1% |
Sven | 6/10 | 5110 days | 1% |
Olivia Carvill | 5/10 | 5111 days | 1% |
Matthias | 9/10 | 5112 days | 1% |
David and Wendy Lucas | 8/10 | 5112 days | 1% |
Kris | 8/10 | 5113 days | 1% |
Leontine van Laar | 8/10 | 5118 days | 1% |
Calvin Parsons | 9/10 | 5123 days | 1% |
Jen1804 | 10/10 | 5404 days | 1% |
John Casey | 8/10 | 5441 days | 1% |
Sorcha O's | 10/10 | 5441 days | 1% |
Flora | 8/10 | 5462 days | 1% |
Carolyn Clark | 5/10 | 5462 days | 1% |
Tim | 9/10 | 5467 days | 1% |
Maria Lorentzen | 8/10 | 5467 days | 1% |
Krause | 8/10 | 5469 days | 1% |
Thijs Schoemaker | 8/10 | 5474 days | 1% |
Jackie | 8/10 | 5479 days | 1% |
hermine Petz | 8/10 | 5482 days | 1% |
Ulric | 7/10 | 5482 days | 1% |
Fam Schuijers | 8/10 | 5483 days | 1% |
Rob | 8/10 | 5486 days | 1% |
marcoswi | 7/10 | 5494 days | 1% |
Jens Bo Rykor | 8/10 | 5501 days | 1% |
Ray | 8/10 | 5534 days | 1% |
joannaw | 4/10 | 5535 days | 1% |
florian | 8/10 | 5535 days | 1% |
Sabrina Bazin | 9/10 | 5558 days | 1% |
Laura McDaniel | 9/10 | 5558 days | 1% |
Terry J | 5/10 | 5560 days | 1% |
Christine Van Den Berg Michele Imbach | 10/10 | 5573 days | 1% |
richardh | 8/10 | 5675 days | 1% |
Philipp | 6/10 | 5789 days | 1% |
JasminA | 7/10 | 5794 days | 1% |
jjakkeren | 8/10 | 5794 days | 1% |
rosil | 10/10 | 5794 days | 1% |
Heide | 8/10 | 5797 days | 1% |
Denys | 8/10 | 5799 days | 1% |
Martina Bumiller | 10/10 | 5799 days | 1% |
DennisK | 7/10 | 5806 days | 1% |
LosItaly | 9/10 | 5806 days | 1% |
Enno Brehm | 7/10 | 5806 days | 1% |
Graham | 9/10 | 5808 days | 1% |
AstridVG | 7/10 | 5810 days | 1% |
Gillian | 8/10 | 5814 days | 1% |
VenesJ | 9/10 | 5814 days | 1% |
Silhan | 6/10 | 5814 days | 1% |
DavidHilton | 7/10 | 5814 days | 1% |
Mette | 7/10 | 5825 days | 1% |
Linda | 7/10 | 5826 days | 1% |
RobC1 | 9/10 | 5829 days | 1% |
RichardB1 | 8/10 | 5829 days | 1% |
JoT | 10/10 | 5829 days | 1% |
RobH | 9/10 | 5830 days | 1% |
Jows | 7/10 | 5831 days | 1% |
Eugene | 9/10 | 5836 days | 1% |
David | 9/10 | 5842 days | 1% |
Lucy | 9/10 | 5845 days | 1% |
markus Kieper | 8/10 | 5845 days | 1% |
markus | 8/10 | 5859 days | 1% |
Chris | 8/10 | 5861 days | 1% |
Kathryn | 7/10 | 5861 days | 1% |
Martha | 8/10 | 5861 days | 1% |
Martina | 10/10 | 5862 days | 1% |
Manuela | 10/10 | 5862 days | 1% |
Andie | 7/10 | 5866 days | 1% |
alex | 9/10 | 5866 days | 1% |
Erik | 8/10 | 5866 days | 1% |
Hans | 8/10 | 5866 days | 1% |
George | 9/10 | 5871 days | 1% |
Ten | 8/10 | 5875 days | 1% |
Mat | 8/10 | 5911 days | 1% |
Alice | 8/10 | 5928 days | 1% |
Rowan | 10/10 | 5940 days | 1% |
abby | 8/10 | 5951 days | 1% |
maria d | 10/10 | 6036 days | 1% |
Tim | 10/10 | 6046 days | 1% |
Klaus Uhl | 10/10 | 6177 days | 1% |
Phil Connelly | 8/10 | 6186 days | 1% |
Amanda McCaig | 2/10 | 6190 days | 0% |
Bethany Webster | 7/10 | 6193 days | 1% |
Roger and Heather Smith | 10/10 | 6199 days | 1% |
Kevin | 8/10 | 6279 days | 1% |
Kate and Dave | 9/10 | 6396 days | 1% |
Marieke Wilkamp | 8/10 | 6396 days | 1% |
Stacey | 8/10 | 6504 days | 1% |
Michael | 8/10 | 6512 days | 1% |
Sandra | 8/10 | 6518 days | 1% |
Shirley | 9/10 | 6518 days | 1% |
Denise | 8/10 | 6518 days | 1% |
Jill&Ben | 8/10 | 6522 days | 1% |
Sally | 8/10 | 6522 days | 1% |
Chatin Perrier | 7/10 | 6531 days | 1% |
Susan | 9/10 | 6544 days | 1% |
Lucy | 9/10 | 6557 days | 1% |
Lucy | 10/10 | 6559 days | 1% |
Lucy | 8/10 | 6559 days | 1% |
Dave | 8/10 | 6576 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.23% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 51 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
Recent Reviews | Adjustment |
---|---|
0 | -3.00% |
1 | -2.63% |
2 | -1.50% |
3 | -0.38% |
4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 59 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
56 | -1.16% |
57 | -1.18% |
58 | -1.20% |
59 | -1.23% |
60 | -1.25% |
61 | -1.27% |
62 | -1.29% |
… | … |
3.38% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.