Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 125 days | 100% |
| Jorian | 6/10 | 400 days | 79% |
| Luke | 1/10 | 429 days | 37% |
| Rahel Herzog | 10/10 | 460 days | 89% |
| Caroline | 10/10 | 1677 days | 6% |
| Mollie Q | 10/10 | 1769 days | 5% |
| Harold Riegle | 9/10 | 1830 days | 5% |
| Meike Wenzl | 10/10 | 1861 days | 5% |
| Birgit Assmann | 10/10 | 1861 days | 5% |
| jonathan vadennr | 10/10 | 1921 days | 5% |
| Mel Brittle | 1/10 | 1921 days | 2% |
| Tamzin | 9/10 | 1982 days | 5% |
| Maxime | 10/10 | 2135 days | 4% |
| Laura Duggan | 8/10 | 2166 days | 4% |
| Jeremy Wright | 9/10 | 2196 days | 4% |
| Damien Jacquet | 10/10 | 2196 days | 4% |
| Alice McCary | 9/10 | 2227 days | 4% |
| will.i.am | 8/10 | 2227 days | 4% |
| Andreas Jonsson | 6/10 | 2255 days | 4% |
| Neil Cook | 10/10 | 2255 days | 4% |
| Francois & Caroline | 8/10 | 2286 days | 4% |
| Brendan Jones | 10/10 | 2286 days | 4% |
| Jack | 10/10 | 2378 days | 4% |
| Jana Fickerova | 10/10 | 2531 days | 4% |
| Felicity Littlefair | 8/10 | 2620 days | 3% |
| Claire Judd | 10/10 | 2620 days | 3% |
| Baudry Manon | 10/10 | 2651 days | 3% |
| Cory Snegirev | 10/10 | 2651 days | 3% |
| Terry Boehmer | 2/10 | 2682 days | 1% |
| Lizzie Edmonds | 10/10 | 2708 days | 3% |
| Laura Meelynn | 9/10 | 2712 days | 3% |
| Stuart Atkinson | 9/10 | 2712 days | 3% |
| Audrey Barras | 9/10 | 2712 days | 3% |
| Anis Quentin | 9/10 | 2715 days | 3% |
| Alexandre Grasland | 9/10 | 2743 days | 3% |
| Hannah Martin | 10/10 | 2773 days | 3% |
| CARMERS | 5/10 | 2773 days | 2% |
| Dave Willems | 9/10 | 2804 days | 3% |
| Bruce Crombie | 10/10 | 2865 days | 3% |
| Alix Braouezec | 7/10 | 2896 days | 3% |
| Ben Bryant | 10/10 | 2896 days | 3% |
| Quentin Vercamer | 8/10 | 2940 days | 3% |
| Rachel Parker | 10/10 | 2957 days | 3% |
| Julie Boboli | 10/10 | 2957 days | 3% |
| Robin Aitchison | 8/10 | 2957 days | 3% |
| Jessica and Jonny Pollard | 8/10 | 2958 days | 3% |
| ALEXANDRE ESCOT | 8/10 | 2960 days | 3% |
| Christoph Grubmair | 7/10 | 2971 days | 3% |
| Matt Tribe | 8/10 | 2985 days | 3% |
| Danielle Ingbrigtson | 2/10 | 3016 days | 1% |
| Ivars Šmits | 1/10 | 3016 days | 1% |
| H Q | 10/10 | 3016 days | 3% |
| Richard Buytendijk | 3/10 | 3016 days | 1% |
| Jacquelyn Fili | 10/10 | 3016 days | 3% |
| Asbjorn Osland | 8/10 | 3016 days | 3% |
| Dubrulle | 9/10 | 3035 days | 3% |
| Nathalie | 9/10 | 3040 days | 3% |
| Tom Wouda | 6/10 | 3041 days | 2% |
| Sascha Pohlers | 9/10 | 3047 days | 3% |
| Jennie Holland | 8/10 | 3048 days | 3% |
| Connor Hormell | 9/10 | 3050 days | 3% |
| Rose Guillaume | 9/10 | 3058 days | 3% |
| romain perroches | 7/10 | 3070 days | 2% |
| Soria Chher | 7/10 | 3070 days | 2% |
| Bina Johansson | 10/10 | 3070 days | 3% |
| Marie-Louise Förster | 10/10 | 3077 days | 3% |
| Roberta Peckham | 6/10 | 3077 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3077 days | 3% |
| Margo Bernard | 10/10 | 3077 days | 3% |
| Samuel Michalak | 8/10 | 3084 days | 2% |
| Eveline | 9/10 | 3086 days | 2% |
| Lorant julie | 3/10 | 3108 days | 1% |
| Tara Friel | 10/10 | 3138 days | 2% |
| Ivanova R | 9/10 | 3290 days | 2% |
| Diane T | 8/10 | 3290 days | 2% |
| Sarah van den Bos | 9/10 | 3291 days | 2% |
| Charly | 7/10 | 3295 days | 2% |
| Lorenz Pfisterer | 9/10 | 3302 days | 2% |
| Ardian G | 8/10 | 3302 days | 2% |
| Sophia and Karen | 7/10 | 3304 days | 2% |
| Julia | 10/10 | 3307 days | 2% |
| Helena | 7/10 | 3314 days | 2% |
| Kathryn Nolan | 9/10 | 3315 days | 2% |
| Jonathan Foskett | 8/10 | 3317 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3317 days | 2% |
| Adrien Gaumont | 8/10 | 3318 days | 2% |
| Lewis Whittle | 6/10 | 3332 days | 2% |
| Gerardo Furtado | 10/10 | 3339 days | 2% |
| Eileen Donzal | 10/10 | 3351 days | 2% |
| Naevon Espiritu | 9/10 | 3351 days | 2% |
| Leslie MORSS | 9/10 | 3351 days | 2% |
| Alice and James | 8/10 | 3359 days | 2% |
| Audrey and Max | 8/10 | 3364 days | 2% |
| Lazarela | 10/10 | 3368 days | 2% |
| Mark | 9/10 | 3382 days | 2% |
| Nathaniel Sutherland | 9/10 | 3382 days | 2% |
| alban guffroy | 10/10 | 3382 days | 2% |
| Sabine | 6/10 | 3396 days | 2% |
| Sierra Luciano | 10/10 | 3398 days | 2% |
| Steffen & Steffen | 8/10 | 3399 days | 2% |
| Georgia Coleman | 9/10 | 3403 days | 2% |
| Barra Shields | 7/10 | 3419 days | 2% |
| Vera Hutman | 9/10 | 3443 days | 2% |
| Laryssa Kwoczak | 4/10 | 3443 days | 1% |
| Kate | 9/10 | 3474 days | 2% |
| Liam Challenger | 10/10 | 3504 days | 2% |
| vicki scott | 10/10 | 3535 days | 2% |
| Melissa | 10/10 | 3566 days | 2% |
| Leigh Herman | 10/10 | 3596 days | 2% |
| Dusty D | 9/10 | 3596 days | 1% |
| Stuart Nelson | 10/10 | 3657 days | 1% |
| Emma | 10/10 | 3688 days | 1% |
| Elisa Felising | 10/10 | 3712 days | 1% |
| Sophie Horn | 9/10 | 3747 days | 1% |
| Bram and Laura | 9/10 | 3778 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4022 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4030 days | 1% |
| Mark | 8/10 | 4035 days | 1% |
| Jon Van Wren | 10/10 | 4053 days | 1% |
| daniele pontarin | 9/10 | 4053 days | 1% |
| Kathrin Deichmann | 9/10 | 4058 days | 1% |
| Bex Hyland | 8/10 | 4062 days | 1% |
| Matt Hyland | 8/10 | 4062 days | 1% |
| Marinette | 8/10 | 4065 days | 1% |
| Marinette | 9/10 | 4068 days | 1% |
| Frank Jensen | 8/10 | 4068 days | 1% |
| Antton Vappula | 8/10 | 4071 days | 1% |
| ursula Jaag | 10/10 | 4081 days | 1% |
| Rich Schmidt | 10/10 | 4106 days | 0% |
| David Monks | 10/10 | 4112 days | 0% |
| Cato de Haan | 10/10 | 4112 days | 0% |
| Gemma Woods | 10/10 | 4112 days | 0% |
| Myrte Crucq | 10/10 | 4112 days | 0% |
| Reisender Sohn | 10/10 | 4112 days | 0% |
| Nicolas Trezeguet | 9/10 | 4113 days | 0% |
| Emeline Dupre | 9/10 | 4113 days | 0% |
| G S | 5/10 | 4143 days | 0% |
| Jamie | 10/10 | 4173 days | 0% |
| tim archer | 10/10 | 4173 days | 0% |
| Kevin McEvoy | 10/10 | 4265 days | 0% |
| James Ellis | 10/10 | 4296 days | 0% |
| Aoife | 10/10 | 4357 days | 0% |
| russell hawkins | 10/10 | 4387 days | 1% |
| J Andrews | 6/10 | 4418 days | 1% |
| hector_dan | 10/10 | 4477 days | 1% |
| lewis done | 10/10 | 4477 days | 1% |
| Andrew Wemmer | 8/10 | 4506 days | 1% |
| Julie Lamart | 8/10 | 4517 days | 1% |
| Stevie | 8/10 | 4520 days | 1% |
| Megan Child | 9/10 | 4525 days | 1% |
| erikduinkerken | 9/10 | 4538 days | 1% |
| jerseyjim | 9/10 | 4538 days | 1% |
| Margreet Hanemaaijer | 9/10 | 4769 days | 1% |
| Mark Westebring | 9/10 | 4770 days | 1% |
| Dana Wetzel | 10/10 | 4770 days | 1% |
| Rob Klauer | 9/10 | 4771 days | 1% |
| Val Phillips | 9/10 | 4776 days | 1% |
| Def Fem | 8/10 | 4778 days | 1% |
| Lucy Wilde | 9/10 | 4786 days | 1% |
| Dick Stewart | 9/10 | 4788 days | 1% |
| Harald | 6/10 | 4792 days | 1% |
| Mats Harstedt | 7/10 | 4792 days | 1% |
| Vincent & Lian | 7/10 | 4793 days | 1% |
| Johann Maier | 8/10 | 4796 days | 1% |
| Ozgla | 8/10 | 4796 days | 1% |
| Janicha Blumenthal | 8/10 | 4797 days | 1% |
| Eline Vakentijn | 7/10 | 4797 days | 1% |
| John Forrest | 8/10 | 4797 days | 1% |
| Schertenleib | 6/10 | 4799 days | 1% |
| Lepied | 8/10 | 4799 days | 1% |
| Scott Simpson | 8/10 | 4800 days | 1% |
| Filsack | 8/10 | 4804 days | 1% |
| Renate Rohlin | 8/10 | 4806 days | 1% |
| Sebastian | 8/10 | 4810 days | 1% |
| biddybid | 9/10 | 4843 days | 1% |
| Deirdre Hayes | 8/10 | 4880 days | 1% |
| Bart Goovaerts | 8/10 | 4890 days | 1% |
| Robin van der Linden | 8/10 | 5100 days | 1% |
| Fontvieille | 8/10 | 5101 days | 1% |
| Eric Grant | 8/10 | 5123 days | 1% |
| Becky Edney | 8/10 | 5123 days | 1% |
| Alice Bastiman | 7/10 | 5126 days | 1% |
| Claire Colquhoun | 9/10 | 5136 days | 1% |
| Vanessa Vogel | 7/10 | 5139 days | 1% |
| Melanie Berube | 9/10 | 5140 days | 1% |
| Jim & Rebecca | 9/10 | 5141 days | 1% |
| Canada | 7/10 | 5141 days | 1% |
| jedalton78 | 10/10 | 5149 days | 1% |
| Melanie Gruber | 8/10 | 5150 days | 1% |
| Zenager | 6/10 | 5150 days | 1% |
| Rebecca Stones | 7/10 | 5151 days | 1% |
| Nick Roberts | 8/10 | 5152 days | 1% |
| Hartheib Schmid | 8/10 | 5152 days | 1% |
| Thomas Reidinger | 8/10 | 5163 days | 1% |
| Belony | 8/10 | 5164 days | 1% |
| Sven | 6/10 | 5164 days | 1% |
| Olivia Carvill | 5/10 | 5165 days | 1% |
| Matthias | 9/10 | 5166 days | 1% |
| David and Wendy Lucas | 8/10 | 5166 days | 1% |
| Kris | 8/10 | 5167 days | 1% |
| Leontine van Laar | 8/10 | 5172 days | 1% |
| Calvin Parsons | 9/10 | 5177 days | 1% |
| Jen1804 | 10/10 | 5458 days | 1% |
| John Casey | 8/10 | 5495 days | 1% |
| Sorcha O's | 10/10 | 5495 days | 1% |
| Flora | 8/10 | 5516 days | 1% |
| Carolyn Clark | 5/10 | 5516 days | 1% |
| Tim | 9/10 | 5521 days | 1% |
| Maria Lorentzen | 8/10 | 5521 days | 1% |
| Krause | 8/10 | 5523 days | 1% |
| Thijs Schoemaker | 8/10 | 5528 days | 1% |
| Jackie | 8/10 | 5533 days | 1% |
| hermine Petz | 8/10 | 5536 days | 1% |
| Ulric | 7/10 | 5536 days | 1% |
| Fam Schuijers | 8/10 | 5537 days | 1% |
| Rob | 8/10 | 5540 days | 1% |
| marcoswi | 7/10 | 5548 days | 1% |
| Jens Bo Rykor | 8/10 | 5555 days | 1% |
| Ray | 8/10 | 5588 days | 1% |
| joannaw | 4/10 | 5589 days | 1% |
| florian | 8/10 | 5589 days | 1% |
| Sabrina Bazin | 9/10 | 5612 days | 1% |
| Laura McDaniel | 9/10 | 5612 days | 1% |
| Terry J | 5/10 | 5614 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5627 days | 1% |
| richardh | 8/10 | 5729 days | 1% |
| Philipp | 6/10 | 5843 days | 1% |
| JasminA | 7/10 | 5848 days | 1% |
| jjakkeren | 8/10 | 5848 days | 1% |
| rosil | 10/10 | 5848 days | 1% |
| Heide | 8/10 | 5851 days | 1% |
| Denys | 8/10 | 5853 days | 1% |
| Martina Bumiller | 10/10 | 5853 days | 1% |
| DennisK | 7/10 | 5860 days | 1% |
| LosItaly | 9/10 | 5860 days | 1% |
| Enno Brehm | 7/10 | 5860 days | 1% |
| Graham | 9/10 | 5861 days | 1% |
| AstridVG | 7/10 | 5864 days | 1% |
| Gillian | 8/10 | 5868 days | 1% |
| VenesJ | 9/10 | 5868 days | 1% |
| Silhan | 6/10 | 5868 days | 1% |
| DavidHilton | 7/10 | 5868 days | 1% |
| Mette | 7/10 | 5878 days | 1% |
| Linda | 7/10 | 5879 days | 1% |
| RobC1 | 9/10 | 5883 days | 1% |
| RichardB1 | 8/10 | 5883 days | 1% |
| JoT | 10/10 | 5883 days | 1% |
| RobH | 9/10 | 5884 days | 1% |
| Jows | 7/10 | 5884 days | 1% |
| Eugene | 9/10 | 5889 days | 1% |
| David | 9/10 | 5896 days | 1% |
| Lucy | 9/10 | 5898 days | 1% |
| markus Kieper | 8/10 | 5899 days | 1% |
| markus | 8/10 | 5912 days | 1% |
| Chris | 8/10 | 5915 days | 1% |
| Kathryn | 7/10 | 5915 days | 1% |
| Martha | 8/10 | 5915 days | 1% |
| Martina | 10/10 | 5916 days | 1% |
| Manuela | 10/10 | 5916 days | 1% |
| Andie | 7/10 | 5920 days | 1% |
| alex | 9/10 | 5920 days | 1% |
| Erik | 8/10 | 5920 days | 1% |
| Hans | 8/10 | 5920 days | 1% |
| George | 9/10 | 5924 days | 1% |
| Ten | 8/10 | 5928 days | 1% |
| Mat | 8/10 | 5965 days | 1% |
| Alice | 8/10 | 5981 days | 1% |
| Rowan | 10/10 | 5993 days | 1% |
| abby | 8/10 | 6005 days | 1% |
| maria d | 10/10 | 6090 days | 1% |
| Tim | 10/10 | 6100 days | 1% |
| Klaus Uhl | 10/10 | 6231 days | 1% |
| Phil Connelly | 8/10 | 6240 days | 1% |
| Amanda McCaig | 2/10 | 6244 days | 0% |
| Bethany Webster | 7/10 | 6247 days | 1% |
| Roger and Heather Smith | 10/10 | 6253 days | 1% |
| Kevin | 8/10 | 6333 days | 1% |
| Kate and Dave | 9/10 | 6450 days | 1% |
| Marieke Wilkamp | 8/10 | 6450 days | 1% |
| Stacey | 8/10 | 6558 days | 1% |
| Michael | 8/10 | 6566 days | 1% |
| Sandra | 8/10 | 6572 days | 1% |
| Shirley | 9/10 | 6572 days | 1% |
| Denise | 8/10 | 6572 days | 1% |
| Jill&Ben | 8/10 | 6576 days | 1% |
| Sally | 8/10 | 6576 days | 1% |
| Chatin Perrier | 7/10 | 6585 days | 1% |
| Susan | 9/10 | 6598 days | 1% |
| Lucy | 9/10 | 6611 days | 1% |
| Lucy | 10/10 | 6613 days | 1% |
| Lucy | 8/10 | 6613 days | 1% |
| Dave | 8/10 | 6630 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.07% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 61 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 113 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 110 | -2.01% |
| 111 | -2.03% |
| 112 | -2.05% |
| 113 | -2.07% |
| 114 | -2.09% |
| 115 | -2.11% |
| 116 | -2.12% |
| … | … |
Balancing Adjustment
3.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.