G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
291 Valid Reviews
The Escape Campervan Rentals experience has a total of 296 reviews. There are 291 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 291 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 72 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
82.99% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 82.99% and is based on 291 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 291 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jorian | 6/10 | 265 days | 88% |
| Luke | 1/10 | 294 days | 41% |
| Rahel Herzog | 10/10 | 325 days | 100% |
| Caroline | 10/10 | 1542 days | 10% |
| Mollie Q | 10/10 | 1634 days | 8% |
| Harold Riegle | 9/10 | 1695 days | 6% |
| Meike Wenzl | 10/10 | 1726 days | 6% |
| Birgit Assmann | 10/10 | 1726 days | 6% |
| jonathan vadennr | 10/10 | 1786 days | 5% |
| Mel Brittle | 1/10 | 1786 days | 2% |
| Tamzin | 9/10 | 1847 days | 5% |
| Maxime | 10/10 | 2000 days | 5% |
| Laura Duggan | 8/10 | 2031 days | 5% |
| Jeremy Wright | 9/10 | 2061 days | 5% |
| Damien Jacquet | 10/10 | 2061 days | 5% |
| Alice McCary | 9/10 | 2092 days | 5% |
| will.i.am | 8/10 | 2092 days | 5% |
| Andreas Jonsson | 6/10 | 2120 days | 4% |
| Neil Cook | 10/10 | 2120 days | 5% |
| Francois & Caroline | 8/10 | 2151 days | 5% |
| Brendan Jones | 10/10 | 2151 days | 5% |
| Jack | 10/10 | 2243 days | 4% |
| Jana Fickerova | 10/10 | 2396 days | 4% |
| Felicity Littlefair | 8/10 | 2485 days | 4% |
| Claire Judd | 10/10 | 2485 days | 4% |
| Baudry Manon | 10/10 | 2516 days | 4% |
| Cory Snegirev | 10/10 | 2516 days | 4% |
| Terry Boehmer | 2/10 | 2547 days | 2% |
| Lizzie Edmonds | 10/10 | 2573 days | 4% |
| Laura Meelynn | 9/10 | 2577 days | 4% |
| Stuart Atkinson | 9/10 | 2577 days | 4% |
| Audrey Barras | 9/10 | 2577 days | 4% |
| Anis Quentin | 9/10 | 2580 days | 4% |
| Alexandre Grasland | 9/10 | 2608 days | 4% |
| Hannah Martin | 10/10 | 2638 days | 4% |
| CARMERS | 5/10 | 2638 days | 3% |
| Dave Willems | 9/10 | 2669 days | 4% |
| Bruce Crombie | 10/10 | 2730 days | 3% |
| Alix Braouezec | 7/10 | 2761 days | 3% |
| Ben Bryant | 10/10 | 2761 days | 3% |
| Quentin Vercamer | 8/10 | 2805 days | 3% |
| Rachel Parker | 10/10 | 2822 days | 3% |
| Julie Boboli | 10/10 | 2822 days | 3% |
| Robin Aitchison | 8/10 | 2822 days | 3% |
| Jessica and Jonny Pollard | 8/10 | 2823 days | 3% |
| ALEXANDRE ESCOT | 8/10 | 2825 days | 3% |
| Christoph Grubmair | 7/10 | 2836 days | 3% |
| Matt Tribe | 8/10 | 2850 days | 3% |
| Danielle Ingbrigtson | 2/10 | 2881 days | 1% |
| Ivars Šmits | 1/10 | 2881 days | 1% |
| H Q | 10/10 | 2881 days | 3% |
| Richard Buytendijk | 3/10 | 2881 days | 2% |
| Jacquelyn Fili | 10/10 | 2881 days | 3% |
| Asbjorn Osland | 8/10 | 2881 days | 3% |
| Dubrulle | 9/10 | 2900 days | 3% |
| Nathalie | 9/10 | 2905 days | 3% |
| Tom Wouda | 6/10 | 2906 days | 3% |
| Sascha Pohlers | 9/10 | 2912 days | 3% |
| Jennie Holland | 8/10 | 2913 days | 3% |
| Connor Hormell | 9/10 | 2915 days | 3% |
| Rose Guillaume | 9/10 | 2923 days | 3% |
| romain perroches | 7/10 | 2935 days | 3% |
| Soria Chher | 7/10 | 2935 days | 3% |
| Bina Johansson | 10/10 | 2935 days | 3% |
| Marie-Louise Förster | 10/10 | 2942 days | 3% |
| Roberta Peckham | 6/10 | 2942 days | 3% |
| Rebecca Arthur-Almond | 9/10 | 2942 days | 3% |
| Margo Bernard | 10/10 | 2942 days | 3% |
| Samuel Michalak | 8/10 | 2949 days | 3% |
| Eveline | 9/10 | 2951 days | 3% |
| Lorant julie | 3/10 | 2973 days | 2% |
| Tara Friel | 10/10 | 3003 days | 3% |
| Ivanova R | 9/10 | 3155 days | 3% |
| Diane T | 8/10 | 3155 days | 2% |
| Sarah van den Bos | 9/10 | 3156 days | 3% |
| Charly | 7/10 | 3160 days | 2% |
| Lorenz Pfisterer | 9/10 | 3167 days | 2% |
| Ardian G | 8/10 | 3167 days | 2% |
| Sophia and Karen | 7/10 | 3169 days | 2% |
| Julia | 10/10 | 3172 days | 2% |
| Helena | 7/10 | 3179 days | 2% |
| Kathryn Nolan | 9/10 | 3180 days | 2% |
| Jonathan Foskett | 8/10 | 3182 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3182 days | 2% |
| Adrien Gaumont | 8/10 | 3183 days | 2% |
| Lewis Whittle | 6/10 | 3197 days | 2% |
| Gerardo Furtado | 10/10 | 3204 days | 2% |
| Eileen Donzal | 10/10 | 3216 days | 2% |
| Naevon Espiritu | 9/10 | 3216 days | 2% |
| Leslie MORSS | 9/10 | 3216 days | 2% |
| Alice and James | 8/10 | 3224 days | 2% |
| Audrey and Max | 8/10 | 3229 days | 2% |
| Lazarela | 10/10 | 3233 days | 2% |
| Mark | 9/10 | 3247 days | 2% |
| Nathaniel Sutherland | 9/10 | 3247 days | 2% |
| alban guffroy | 10/10 | 3247 days | 2% |
| Sabine | 6/10 | 3261 days | 2% |
| Sierra Luciano | 10/10 | 3263 days | 2% |
| Steffen & Steffen | 8/10 | 3264 days | 2% |
| Georgia Coleman | 9/10 | 3268 days | 2% |
| Barra Shields | 7/10 | 3284 days | 2% |
| Vera Hutman | 9/10 | 3308 days | 2% |
| Laryssa Kwoczak | 4/10 | 3308 days | 1% |
| Kate | 9/10 | 3339 days | 2% |
| Liam Challenger | 10/10 | 3369 days | 2% |
| vicki scott | 10/10 | 3400 days | 2% |
| Melissa | 10/10 | 3431 days | 2% |
| Leigh Herman | 10/10 | 3461 days | 2% |
| Dusty D | 9/10 | 3461 days | 2% |
| Stuart Nelson | 10/10 | 3522 days | 2% |
| Emma | 10/10 | 3553 days | 2% |
| Elisa Felising | 10/10 | 3577 days | 2% |
| Sophie Horn | 9/10 | 3612 days | 2% |
| Bram and Laura | 9/10 | 3643 days | 2% |
| Marie-Emmanuelle Chessé | 9/10 | 3887 days | 1% |
| Maria-Julia Frilaj | 9/10 | 3895 days | 1% |
| Mark | 8/10 | 3900 days | 1% |
| Jon Van Wren | 10/10 | 3918 days | 1% |
| daniele pontarin | 9/10 | 3918 days | 1% |
| Kathrin Deichmann | 9/10 | 3923 days | 1% |
| Bex Hyland | 8/10 | 3927 days | 1% |
| Matt Hyland | 8/10 | 3927 days | 1% |
| Marinette | 8/10 | 3930 days | 1% |
| Marinette | 9/10 | 3933 days | 1% |
| Frank Jensen | 8/10 | 3933 days | 1% |
| Antton Vappula | 8/10 | 3936 days | 1% |
| ursula Jaag | 10/10 | 3946 days | 1% |
| Rich Schmidt | 10/10 | 3971 days | 1% |
| David Monks | 10/10 | 3977 days | 1% |
| Cato de Haan | 10/10 | 3977 days | 1% |
| Gemma Woods | 10/10 | 3977 days | 1% |
| Myrte Crucq | 10/10 | 3977 days | 1% |
| Reisender Sohn | 10/10 | 3977 days | 1% |
| Nicolas Trezeguet | 9/10 | 3978 days | 1% |
| Emeline Dupre | 9/10 | 3978 days | 1% |
| G S | 5/10 | 4008 days | 1% |
| Jamie | 10/10 | 4038 days | 1% |
| tim archer | 10/10 | 4038 days | 1% |
| Kevin McEvoy | 10/10 | 4130 days | 1% |
| James Ellis | 10/10 | 4161 days | 0% |
| Aoife | 10/10 | 4222 days | 0% |
| russell hawkins | 10/10 | 4252 days | 0% |
| J Andrews | 6/10 | 4283 days | 0% |
| hector_dan | 10/10 | 4342 days | 0% |
| lewis done | 10/10 | 4342 days | 0% |
| Andrew Wemmer | 8/10 | 4371 days | 0% |
| Julie Lamart | 8/10 | 4382 days | 1% |
| Stevie | 8/10 | 4385 days | 1% |
| Megan Child | 9/10 | 4390 days | 1% |
| erikduinkerken | 9/10 | 4403 days | 1% |
| jerseyjim | 9/10 | 4403 days | 1% |
| Margreet Hanemaaijer | 9/10 | 4634 days | 1% |
| Mark Westebring | 9/10 | 4635 days | 1% |
| Dana Wetzel | 10/10 | 4635 days | 1% |
| Rob Klauer | 9/10 | 4636 days | 1% |
| Val Phillips | 9/10 | 4641 days | 1% |
| Def Fem | 8/10 | 4643 days | 1% |
| Lucy Wilde | 9/10 | 4651 days | 1% |
| Dick Stewart | 9/10 | 4653 days | 1% |
| Harald | 6/10 | 4657 days | 1% |
| Mats Harstedt | 7/10 | 4657 days | 1% |
| Vincent & Lian | 7/10 | 4658 days | 1% |
| Johann Maier | 8/10 | 4661 days | 1% |
| Ozgla | 8/10 | 4661 days | 1% |
| Janicha Blumenthal | 8/10 | 4662 days | 1% |
| Eline Vakentijn | 7/10 | 4662 days | 1% |
| John Forrest | 8/10 | 4662 days | 1% |
| Schertenleib | 6/10 | 4664 days | 1% |
| Lepied | 8/10 | 4664 days | 1% |
| Scott Simpson | 8/10 | 4665 days | 1% |
| Filsack | 8/10 | 4669 days | 1% |
| Renate Rohlin | 8/10 | 4671 days | 1% |
| Sebastian | 8/10 | 4675 days | 1% |
| biddybid | 9/10 | 4708 days | 1% |
| Deirdre Hayes | 8/10 | 4745 days | 1% |
| Bart Goovaerts | 8/10 | 4755 days | 1% |
| Robin van der Linden | 8/10 | 4965 days | 1% |
| Fontvieille | 8/10 | 4966 days | 1% |
| Eric Grant | 8/10 | 4988 days | 1% |
| Becky Edney | 8/10 | 4988 days | 1% |
| Alice Bastiman | 7/10 | 4991 days | 1% |
| Claire Colquhoun | 9/10 | 5001 days | 1% |
| Vanessa Vogel | 7/10 | 5004 days | 1% |
| Melanie Berube | 9/10 | 5005 days | 1% |
| Jim & Rebecca | 9/10 | 5006 days | 1% |
| Canada | 7/10 | 5006 days | 1% |
| jedalton78 | 10/10 | 5014 days | 1% |
| Melanie Gruber | 8/10 | 5015 days | 1% |
| Zenager | 6/10 | 5015 days | 1% |
| Rebecca Stones | 7/10 | 5016 days | 1% |
| Nick Roberts | 8/10 | 5017 days | 1% |
| Hartheib Schmid | 8/10 | 5017 days | 1% |
| Thomas Reidinger | 8/10 | 5028 days | 1% |
| Belony | 8/10 | 5029 days | 1% |
| Sven | 6/10 | 5029 days | 1% |
| Olivia Carvill | 5/10 | 5030 days | 1% |
| Matthias | 9/10 | 5031 days | 1% |
| David and Wendy Lucas | 8/10 | 5031 days | 1% |
| Kris | 8/10 | 5032 days | 1% |
| Leontine van Laar | 8/10 | 5037 days | 1% |
| Calvin Parsons | 9/10 | 5042 days | 1% |
| Jen1804 | 10/10 | 5323 days | 1% |
| John Casey | 8/10 | 5360 days | 1% |
| Sorcha O's | 10/10 | 5360 days | 1% |
| Flora | 8/10 | 5381 days | 1% |
| Carolyn Clark | 5/10 | 5381 days | 1% |
| Tim | 9/10 | 5386 days | 1% |
| Maria Lorentzen | 8/10 | 5386 days | 1% |
| Krause | 8/10 | 5388 days | 1% |
| Thijs Schoemaker | 8/10 | 5393 days | 1% |
| Jackie | 8/10 | 5398 days | 1% |
| hermine Petz | 8/10 | 5401 days | 1% |
| Ulric | 7/10 | 5401 days | 1% |
| Fam Schuijers | 8/10 | 5402 days | 1% |
| Rob | 8/10 | 5405 days | 1% |
| marcoswi | 7/10 | 5413 days | 1% |
| Jens Bo Rykor | 8/10 | 5420 days | 1% |
| Ray | 8/10 | 5453 days | 1% |
| joannaw | 4/10 | 5454 days | 1% |
| florian | 8/10 | 5454 days | 1% |
| Sabrina Bazin | 9/10 | 5477 days | 1% |
| Laura McDaniel | 9/10 | 5477 days | 1% |
| Terry J | 5/10 | 5479 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5492 days | 1% |
| richardh | 8/10 | 5594 days | 1% |
| Philipp | 6/10 | 5708 days | 1% |
| JasminA | 7/10 | 5713 days | 1% |
| jjakkeren | 8/10 | 5713 days | 1% |
| rosil | 10/10 | 5713 days | 1% |
| Heide | 8/10 | 5716 days | 1% |
| Denys | 8/10 | 5718 days | 1% |
| Martina Bumiller | 10/10 | 5718 days | 1% |
| DennisK | 7/10 | 5725 days | 1% |
| LosItaly | 9/10 | 5725 days | 1% |
| Enno Brehm | 7/10 | 5725 days | 1% |
| Graham | 9/10 | 5727 days | 1% |
| AstridVG | 7/10 | 5730 days | 1% |
| Gillian | 8/10 | 5733 days | 1% |
| VenesJ | 9/10 | 5733 days | 1% |
| Silhan | 6/10 | 5733 days | 1% |
| DavidHilton | 7/10 | 5733 days | 1% |
| Mette | 7/10 | 5744 days | 1% |
| Linda | 7/10 | 5745 days | 1% |
| RobC1 | 9/10 | 5748 days | 1% |
| RichardB1 | 8/10 | 5748 days | 1% |
| JoT | 10/10 | 5748 days | 1% |
| RobH | 9/10 | 5749 days | 1% |
| Jows | 7/10 | 5750 days | 1% |
| Eugene | 9/10 | 5755 days | 1% |
| David | 9/10 | 5762 days | 1% |
| Lucy | 9/10 | 5764 days | 1% |
| markus Kieper | 8/10 | 5764 days | 1% |
| markus | 8/10 | 5778 days | 1% |
| Chris | 8/10 | 5781 days | 1% |
| Kathryn | 7/10 | 5781 days | 1% |
| Martha | 8/10 | 5781 days | 1% |
| Martina | 10/10 | 5782 days | 1% |
| Manuela | 10/10 | 5782 days | 1% |
| Andie | 7/10 | 5786 days | 1% |
| alex | 9/10 | 5786 days | 1% |
| Erik | 8/10 | 5786 days | 1% |
| Hans | 8/10 | 5786 days | 1% |
| George | 9/10 | 5790 days | 1% |
| Ten | 8/10 | 5794 days | 1% |
| Mat | 8/10 | 5831 days | 1% |
| Alice | 8/10 | 5847 days | 1% |
| Rowan | 10/10 | 5859 days | 1% |
| abby | 8/10 | 5870 days | 1% |
| maria d | 10/10 | 5956 days | 1% |
| Tim | 10/10 | 5966 days | 1% |
| Klaus Uhl | 10/10 | 6096 days | 1% |
| Phil Connelly | 8/10 | 6105 days | 1% |
| Amanda McCaig | 2/10 | 6109 days | 0% |
| Bethany Webster | 7/10 | 6112 days | 1% |
| Roger and Heather Smith | 10/10 | 6118 days | 1% |
| Kevin | 8/10 | 6198 days | 1% |
| Kate and Dave | 9/10 | 6315 days | 1% |
| Marieke Wilkamp | 8/10 | 6315 days | 1% |
| Stacey | 8/10 | 6423 days | 1% |
| Michael | 8/10 | 6431 days | 1% |
| Sandra | 8/10 | 6437 days | 1% |
| Shirley | 9/10 | 6437 days | 1% |
| Denise | 8/10 | 6437 days | 1% |
| Jill&Ben | 8/10 | 6441 days | 1% |
| Sally | 8/10 | 6441 days | 1% |
| Chatin Perrier | 7/10 | 6450 days | 1% |
| Susan | 9/10 | 6463 days | 1% |
| Lucy | 9/10 | 6476 days | 1% |
| Lucy | 10/10 | 6478 days | 1% |
| Lucy | 8/10 | 6478 days | 1% |
| Dave | 8/10 | 6495 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.79% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 43 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 187 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 184 | -3.73% |
| 185 | -3.75% |
| 186 | -3.77% |
| 187 | -3.79% |
| 188 | -3.81% |
| 189 | -3.83% |
| 190 | -3.85% |
| … | … |
Balancing Adjustment
5.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.