Budget Rent a Car
56 Rankers Reviews
Maps
Details
| Feature | Value | Info |
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Organisation |
Budget Rent a CarCommercial organisation |
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Location |
North Island ▷ Auckland Region ▷ Auckland |
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Categories |
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Directions Picton Office |
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Directions Auckland Office |
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Directions Whakatane Office |
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Directions Hokitika Office |
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Directions Kerikeri Office |
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Directions Palmerston North Office |
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Directions Gisborne Office |
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Directions Hamilton Office |
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Directions New Plymouth Office |
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Directions Rotorua Office |
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Directions Whangarei Office |
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Directions Blenheim Office |
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Directions Nelson Office |
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Directions Queenstown Township Office |
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Directions Christchurch Office |
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Directions Greymouth Office |
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Directions Invercargill Office |
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Directions Taupo Office |
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Directions Wellington Office |
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Directions Napier Office |
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Directions Tauranga Office |
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Directions Whanganui Office |
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Directions Dunedin Office |
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Directions Auckland Office |
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Directions Wellington Office |
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Directions Wellington Office |
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Directions Whanganui Office |
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Directions Auckland Office |
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Directions Auckland Office |
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Directions Kerikeri Office |
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Directions Taupo Office |
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Directions Wellington Office |
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Directions Hamilton Office |
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Directions New Plymouth Office |
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Directions Rotorua Office |
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Directions Whakatane Office |
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Directions Whangarei Office |
Rental CarsReviews
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5.0/5
The rental van was immaculate drove like a dream supa cheap on gas I gotta say I had to admit that was the flashiest vehicle ild driven not to mention the mean Bluetooth sounds of my music oh yeah.
Great experience nice sharp service
Great fair price. Will definitely be my first stop always
RS![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(76,117,9)" /><path d="m 150 724 Q 233 67 -424 150 Q 233 233 150 -424 Q 67 233 724 150 Q 67 67 150 724 z" fill="rgb(180,200,195)" /><path d="m 150 304 Q 250 50 -4 150 Q 250 250 150 -4 Q 50 250 304 150 Q 50 50 150 304 z" fill="rgb(75,55,60)" /><path d="m 150 102 Q 195 105 198 150 Q 195 195 150 198 Q 105 195 102 150 Q 105 105 150 102 z" fill="rgb(179,138,246)" /></svg>)
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0.5/5
Terrible experience.
Customer service when you have concerns is the worst I’ve ever experienced. You create a ticket and then nothing happens . Don’t hire from them or the Avis group which they’re part of.
R![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(71,148,107)" /><path d="m 150 518 Q 151 149 -218 150 Q 151 151 150 -218 Q 149 151 518 150 Q 149 149 150 518 z" fill="rgb(134,11,195)" /><path d="m 150 436 Q 290 10 -136 150 Q 290 290 150 -136 Q 10 290 436 150 Q 10 10 150 436 z" fill="rgb(121,244,60)" /><path d="m 150 129 Q 155 145 171 150 Q 155 155 150 171 Q 145 155 129 150 Q 145 145 150 129 z" fill="rgb(184,107,148)" /></svg>)
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0.5/5
Tried to change a booking 2 days out by extending it by another day (earlier).
Tried online (wouldn't work), called the Auckland Airport branch (number on Google didn't work) and then made 3 calls to the 'helpline' to sort. Was told repeatedly that they would get in contact with the local branch and would get back to me. Didn't and then finally after 2 days and my 3rd call, couldn't find a car, then charged me the maximum cancellation fee as it was within 24 hours of the original pickup. It would have been a smaller cancellation fee, but the time ran out as they never got back to me. Incompetent service. Will never use Budget Rent a Car again.
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0.5/5
Rented a Toyota Yaris Cross at Christchurch.
Was charged 3500NZD for a tiny dent caused by a strong wind that opened the driver’s door while exiting the car. Budget did not explain why they would charge that much. Opened a dispute with them. Always the same answer. Misc charges On top of it my rental had been paid before at Rentals.com. Budget regards this payment as a voucher. They then charge another amount for a rental that for le was totally paid. Never again with Budget. A real rip off.
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0.5/5
Obtained a quote (in writing).
Paid up front. Picked up car, no problem. Returned car on time, clean and tidy, tank completely full. No problems. Returned home, (Australia), some days later, Budget charged my credit card an additional $150. I contacted them multiple times, 'best' answer I could get from them was the insurance cost more per day that I was quoted. How does a company do that AFTER the vehicle is returned? Is this a one-off instance? NO! Read the Google Reviews. It's happening all too frequently. Budget - Auckland International Airport does this frequently. DON'T USE THEM.
PF![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(195,182,232)" /><path d="m 150 642 Q 147 153 -342 150 Q 147 147 150 -342 Q 153 147 642 150 Q 153 153 150 642 z" fill="rgb(225,236,30)" /><path d="m 150 429 Q 65 235 -129 150 Q 65 65 150 -129 Q 235 65 429 150 Q 235 235 150 429 z" fill="rgb(30,19,225)" /><path d="m 150 197 Q 267 33 103 150 Q 267 267 150 103 Q 33 267 197 150 Q 33 33 150 197 z" fill="rgb(60,73,23)" /></svg>)
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0.5/5
It is a shame there is no zero star.
Exactly what others have said, filled car with fuel before returning and was charged $128 for petrol. Budget do not send an invoice. You have to print one or ring and ask for one to be sent. I am waiting on receipts from fuel stations at the moment.
HM![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(188,170,78)" /><path d="m 150 622 Q 136 164 -322 150 Q 136 136 150 -322 Q 164 136 622 150 Q 164 164 150 622 z" fill="rgb(74,11,69)" /><path d="m 150 447 Q 227 73 -147 150 Q 227 227 150 -147 Q 73 227 447 150 Q 73 73 150 447 z" fill="rgb(181,244,186)" /><path d="m 150 319 Q 236 64 -19 150 Q 236 236 150 -19 Q 64 236 319 150 Q 64 64 150 319 z" fill="rgb(67,85,177)" /></svg>)
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5.0/5
We had EXCEPTIONAL service from the Budget Rent-a-Car people at all service points: the Blenheim airport terminal, the Picton Ferry drop off, the Wellington downtown pickup, and the Auckland airport drop
off. Every single employee we had contact with was friendly, professional, competent and helpful. The cars were clean and what we had reserved. The service was vastly superior to any we've received from any car rental firm anywhere else in the world. We will only rent from Budget on future visits in New Zealand.
sm![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(213,104,91)" /><path d="m 150 508 Q 168 132 -208 150 Q 168 168 150 -208 Q 132 168 508 150 Q 132 132 150 508 z" fill="rgb(203,56,23)" /><path d="m 150 462 Q 162 138 -162 150 Q 162 162 150 -162 Q 138 162 462 150 Q 138 138 150 462 z" fill="rgb(52,199,232)" /><path d="m 150 299 Q 273 27 1 150 Q 273 273 150 1 Q 27 273 299 150 Q 27 27 150 299 z" fill="rgb(42,151,164)" /></svg>)
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4.5/5
Very happy experience.
The car was modern and nice/tidy.
Service Staff were nice and helpful.
Best of that: they made a mistake that charged me with other vehicle (I rent 1day, they charged me 4days. a mistake caused by the similar car, similar return time), however once talking to there head-office and get things sorted, they refund everything and even refund the charge that I am suppose to pay for the 1 day rental.
Every company make mistake, however they are willing to admit and correct and even with a little compensation. It was great!
wa![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(128,80,151)" /><path d="m 150 741 Q 110 190 -441 150 Q 110 110 150 -441 Q 190 110 741 150 Q 190 190 150 741 z" fill="rgb(238,87,237)" /><path d="m 150 493 Q 120 180 -193 150 Q 120 120 150 -193 Q 180 120 493 150 Q 180 180 150 493 z" fill="rgb(17,168,18)" /><path d="m 150 284 Q 264 36 16 150 Q 264 264 150 16 Q 36 264 284 150 Q 36 36 150 284 z" fill="rgb(127,175,104)" /></svg>)
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4.5/5
Toyota Corolla and tent, with two persons.
Good combination for us. $1600 dollars for 32 days.
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4.5/5
We rented a mid range Toyota for 6 days to take us from Wellington to Auckland.
Budget NZ
Budget is not the cheapest but we chose them because their depots at either end were walking distance from downtown hotels which we had already booked. Staff were efficient and pleasant, and Budget does not fuss about stone chips which are unavoidable on NZ roads.
JS![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(12,6,232)" /><path d="m 150 678 Q 165 135 -378 150 Q 165 165 150 -378 Q 135 165 678 150 Q 135 135 150 678 z" fill="rgb(120,164,176)" /><path d="m 150 331 Q 184 116 -31 150 Q 184 184 150 -31 Q 116 184 331 150 Q 116 116 150 331 z" fill="rgb(135,91,79)" /><path d="m 150 197 Q 77 223 103 150 Q 77 77 150 103 Q 223 77 197 150 Q 223 223 150 197 z" fill="rgb(243,249,23)" /></svg>)
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(73,160,113)" /><path d="m 150 707 Q 169 131 -407 150 Q 169 169 150 -407 Q 131 169 707 150 Q 131 131 150 707 z" fill="rgb(29,59,252)" /><path d="m 150 361 Q 137 163 -61 150 Q 137 137 150 -61 Q 163 137 361 150 Q 163 163 150 361 z" fill="rgb(226,196,3)" /><path d="m 150 232 Q 155 145 68 150 Q 155 155 150 68 Q 145 155 232 150 Q 145 145 150 232 z" fill="rgb(182,95,142)" /></svg>)
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(249,13,94)" /><path d="m 150 752 Q 84 216 -452 150 Q 84 84 150 -452 Q 216 84 752 150 Q 216 216 150 752 z" fill="rgb(72,32,247)" /><path d="m 150 381 Q 58 242 -81 150 Q 58 58 150 -81 Q 242 58 381 150 Q 242 242 150 381 z" fill="rgb(183,223,8)" /><path d="m 150 312 Q 93 207 -12 150 Q 93 93 150 -12 Q 207 93 312 150 Q 207 207 150 312 z" fill="rgb(6,242,161)" /></svg>)
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(65,94,29)" /><path d="m 150 564 Q 121 179 -264 150 Q 121 121 150 -264 Q 179 121 564 150 Q 179 179 150 564 z" fill="rgb(1,17,141)" /><path d="m 150 378 Q 54 246 -78 150 Q 54 54 150 -78 Q 246 54 378 150 Q 246 246 150 378 z" fill="rgb(254,238,114)" /><path d="m 150 175 Q 279 21 125 150 Q 279 279 150 125 Q 21 279 175 150 Q 21 21 150 175 z" fill="rgb(190,161,226)" /></svg>)
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![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(101,148,204)" /><path d="m 150 595 Q 90 210 -295 150 Q 90 90 150 -295 Q 210 90 595 150 Q 210 210 150 595 z" fill="rgb(68,68,170)" /><path d="m 150 317 Q 248 52 -17 150 Q 248 248 150 -17 Q 52 248 317 150 Q 52 52 150 317 z" fill="rgb(187,187,85)" /><path d="m 150 246 Q 168 132 54 150 Q 168 168 150 54 Q 132 168 246 150 Q 132 132 150 246 z" fill="rgb(154,107,51)" /></svg>)
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(137,126,23)" /><path d="m 150 639 Q 277 23 -339 150 Q 277 277 150 -339 Q 23 277 639 150 Q 23 23 150 639 z" fill="rgb(168,220,38)" /><path d="m 150 553 Q 174 126 -253 150 Q 174 174 150 -253 Q 126 174 553 150 Q 126 126 150 553 z" fill="rgb(87,35,217)" /><path d="m 150 261 Q 248 52 39 150 Q 248 248 150 39 Q 52 248 261 150 Q 52 52 150 261 z" fill="rgb(118,129,232)" /></svg>)
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5.0/5
The rental van was immaculate drove like a dream supa cheap on gas I gotta say I had to admit that was the flashiest vehicle ild driven not to mention the mean Bluetooth sounds of my music oh yeah.
Great experience nice sharp service
Great fair price. Will definitely be my first stop always
RS -
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0.5/5
Obtained a quote (in writing).
Paid up front. Picked up car, no problem. Returned car on time, clean and tidy, tank completely full. No problems. Returned home, (Australia), some days later, Budget charged my credit card an additional $150. I contacted them multiple times, 'best' answer I could get from them was the insurance cost more per day that I was quoted. How does a company do that AFTER the vehicle is returned? Is this a one-off instance? NO! Read the Google Reviews. It's happening all too frequently. Budget - Auckland International Airport does this frequently. DON'T USE THEM.
PF -
0.5/5
Terrible experience.
Customer service when you have concerns is the worst I’ve ever experienced. You create a ticket and then nothing happens . Don’t hire from them or the Avis group which they’re part of.
R -
0.5/5
Tried to change a booking 2 days out by extending it by another day (earlier).
Tried online (wouldn't work), called the Auckland Airport branch (number on Google didn't work) and then made 3 calls to the 'helpline' to sort. Was told repeatedly that they would get in contact with the local branch and would get back to me. Didn't and then finally after 2 days and my 3rd call, couldn't find a car, then charged me the maximum cancellation fee as it was within 24 hours of the original pickup. It would have been a smaller cancellation fee, but the time ran out as they never got back to me. Incompetent service. Will never use Budget Rent a Car again.
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0.5/5
Rented a Toyota Yaris Cross at Christchurch.
Was charged 3500NZD for a tiny dent caused by a strong wind that opened the driver’s door while exiting the car. Budget did not explain why they would charge that much. Opened a dispute with them. Always the same answer. Misc charges On top of it my rental had been paid before at Rentals.com. Budget regards this payment as a voucher. They then charge another amount for a rental that for le was totally paid. Never again with Budget. A real rip off.
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0.5/5
It is a shame there is no zero star.
Exactly what others have said, filled car with fuel before returning and was charged $128 for petrol. Budget do not send an invoice. You have to print one or ring and ask for one to be sent. I am waiting on receipts from fuel stations at the moment.
HM -
0.5/5
I pick up the car at Hamilton airport.
Windscreen dirty which difficult with sun. Returned with full tank. However next day I was charged for refueling of car. Lodged a query but not getting anyway. My advise.. don’t go with this company
A![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(135,71,95)" /><path d="m 150 722 Q 129 171 -422 150 Q 129 129 150 -422 Q 171 129 722 150 Q 171 171 150 722 z" fill="rgb(209,120,129)" /><path d="m 150 469 Q 45 255 -169 150 Q 45 45 150 -169 Q 255 45 469 150 Q 255 255 150 469 z" fill="rgb(46,135,126)" /><path d="m 150 119 Q 218 82 181 150 Q 218 218 150 181 Q 82 218 119 150 Q 82 82 150 119 z" fill="rgb(120,184,160)" /></svg>)
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0.5/5
Hamilton budget rental.
Charged for fuel even though I filled up car. Just put charge on visa, no correspondence, no heads up. Not budget . Bad customer service
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