After four weeks in a campervan, that we rent from Mark Boberg.

We just wanted to write some words about our experiences. Mark was and is a great guy!

Despite we had some little issues with the campervan it was one of the most magnificent vacation we have had. In the four weeks Mark earned our trust and gratitude more than once. Everytime we needed something from him he was available almost immediatelly and presented us a proper solution for our question or task. (e.g. it was easy to reshedule the pick up location for the campervan, )

Appart from this he was more than generous with the discount he gave us because the issues we had with the van. He even invited us to his house, gave us the campervan one day longer than we have rented it (without extra charge) and brought us the the airport although it was not stipulated. Mark ist a kind, honest and trustworthy person and I am looking forward to see him again when he is visiting Europe.

Reviewed over 7 years ago

Met at the airport by the company owner's son.

Quite relaxed and helpful. Good advice about our first stop on the way out.

As we expected, given the budget price, the van was not brand new, though quite comfortable, mechanically up to the task and good value for money. The on-board solar panel meant we never really had to plug in at a commercial camp ground and could take full advantage of the Freedom Camping available in New Zealand. Big windows let in the great outdoors.

This is a small family-run business, if you prefer not to deal with the big companies. It is run in a very relaxed and flexible manner. The owner Mark is very responsive to all emails and texts. Be sure to contact him before pick up and drop off to confirm arrangements, as there is no depot at the airport. If you appreciate you are dealing with a small operation and maintain good communication it should go smoothly.

Overall great value for money.

Reviewed almost 8 years ago

Freedom Campers (TUI).

Better than expected. Although 6 person, sleeping confortable. Stable & economical on diesel (80 kmph). Nice pickup on mountain road. Basicly I am very satisfied with the condition of the Motorhome.

Reviewed almost 8 years ago

Do not do business with these people.

They were extremely friendly while we were making the arrangements and when we picked up the van but completely dissolved as soon as they were paid...

First let me say we have over 1000 nights in our own campervan in US. We picked up a Jupiter camper van in Auckland. We were told the propane tank was empty and there was a leak in the hot water system. They said get the LPG tank filled and they'd credit us $20. They also said they would arrange for the plumbing repair in Thames since we were heading up the Coromandel. They promised a one day rental credit for this 2nd inconvenience. We had to return the van a day early in Christchurch because the roof vent leaked water onto the bed 3 nights in a row. We got a motel room instead. When owner came to pick up the van we asked for a credit for the last night but this we also did not receive. We, to this day, have never received either of promised credit card refunds even after twice contacting the company owner via email and text. No response at all.

How was the van? It was old and funky but ran well. We liked the overall design. There is only a roof vent for ventilation. There was a partial window in the camper section that could be opened but didn't have a screen so we couldn't use it for the sand flies. We finally bought $50 worth of screen and magnets so we could leave the back hatch open for some flow through air when parked. Also, we couldn't drive with the windows open because of a very dank smell from even a clean toilet - something to do with how the toilet vented I'm assuming. Fortunately the AC worked fine. The cushions on the benches were worn out so the lower bed was very uncomfortable.They were also filthy as was the carpet. This van obviously had not had a good cleaning in quite some time.

The good news... even with this camper we still had an awesome time in NZ and will return for further exploration - just not with this company.

Reviewed over 7 years ago and experienced in February 2017

Do not do business with these people.

They were extremely friendly while we were making the arrangements and when we picked up the van but completely dissolved as soon as they were paid...

First let me say we have over 1000 nights in our own campervan in US. We picked up a Jupiter camper van in Auckland. We were told the propane tank was empty and there was a leak in the hot water system. They said get the LPG tank filled and they'd credit us $20. They also said they would arrange for the plumbing repair in Thames since we were heading up the Coromandel. They promised a one day rental credit for this 2nd inconvenience. We had to return the van a day early in Christchurch because the roof vent leaked water onto the bed 3 nights in a row. We got a motel room instead. When owner came to pick up the van we asked for a credit for the last night but this we also did not receive. We, to this day, have never received either of promised credit card refunds even after twice contacting the company owner via email and text. No response at all.

How was the van? It was old and funky but ran well. We liked the overall design. There is only a roof vent for ventilation. There was a partial window in the camper section that could be opened but didn't have a screen so we couldn't use it for the sand flies. We finally bought $50 worth of screen and magnets so we could leave the back hatch open for some flow through air when parked. Also, we couldn't drive with the windows open because of a very dank smell from even a clean toilet - something to do with how the toilet vented I'm assuming. Fortunately the AC worked fine. The cushions on the benches were worn out so the lower bed was very uncomfortable.They were also filthy as was the carpet. This van obviously had not had a good cleaning in quite some time.

The good news... even with this camper we still had an awesome time in NZ and will return for further exploration - just not with this company.

Reviewed over 7 years ago and experienced in February 2017

After four weeks in a campervan, that we rent from Mark Boberg.

We just wanted to write some words about our experiences. Mark was and is a great guy!

Despite we had some little issues with the campervan it was one of the most magnificent vacation we have had. In the four weeks Mark earned our trust and gratitude more than once. Everytime we needed something from him he was available almost immediatelly and presented us a proper solution for our question or task. (e.g. it was easy to reshedule the pick up location for the campervan, )

Appart from this he was more than generous with the discount he gave us because the issues we had with the van. He even invited us to his house, gave us the campervan one day longer than we have rented it (without extra charge) and brought us the the airport although it was not stipulated. Mark ist a kind, honest and trustworthy person and I am looking forward to see him again when he is visiting Europe.

Reviewed over 7 years ago

Met at the airport by the company owner's son.

Quite relaxed and helpful. Good advice about our first stop on the way out.

As we expected, given the budget price, the van was not brand new, though quite comfortable, mechanically up to the task and good value for money. The on-board solar panel meant we never really had to plug in at a commercial camp ground and could take full advantage of the Freedom Camping available in New Zealand. Big windows let in the great outdoors.

This is a small family-run business, if you prefer not to deal with the big companies. It is run in a very relaxed and flexible manner. The owner Mark is very responsive to all emails and texts. Be sure to contact him before pick up and drop off to confirm arrangements, as there is no depot at the airport. If you appreciate you are dealing with a small operation and maintain good communication it should go smoothly.

Overall great value for money.

Reviewed almost 8 years ago

Too long to mention all the issues from our campervan...

From waterfalls inside the cabin (through our closed windows and the sliding door), holes in the structure where dust and cold air enters to the cabin... We also never used the shower/toilet because it was always smelly even if we never used it. During the trip one window fell out and the mechanic told us that this failure was done years before with several repairs... We wait for them in our hotel and they delayed more than 6 hours the pick up and the delivery of the motorhome. The owner Mark Boberg was really an awful person. He also made us to drive the campervan with him before giving us the keys as he said that he doesn't know if we were able to do it (we area 35 year old couple that have been driving in Europe and around the globe with cars, caravans and motorbikes... but he said that New Zealand is different... Sure...Try to drive in Paris, Madrid or Milano.... shame) He never listened to our problems and he also charged all the money even with the delays on the pick up, the problems on the road and his bad manners talking to us. We rented the campervan for a month and we completely regret it, more than 3000€ on a terrible old van converted to a motorhome.

Reviewed almost 8 years ago

We collected the camper from Queenstown and the first thing that happened was that the sliding side door wouldn't shut.

The agent took it to a local garage, leaving us with his car at the supermarket. We eventually got the camper back but it was a bodged repair and we could only open the door from the outside. The camper would not charge the service battery, so no fridge unless plugged into the mains and there was no promised solar panel. The power steering fluid dropped to a dangerous level and radiator coolant dripped into the cab. The driver's seat was worn and we could not adjust the passenger wing mirror. The cold water was very HOT after a drive and conversely the hot water was not heated when connected to the mains. It was poorly equipped with insufficient cutlery etc for two people. We paid top money for this van on the understanding it was fully refurbished but we were sadly disappointed.

As a postscript to this review we did receive good financial compensation following our complaints.

Reviewed over 8 years ago and experienced in February 2016

In the end the van got us from a to b, not sure if it was all legal.

Paying full price for an old model van with smells I don't care to think what they may be. Waited over 1hr for pick up at airport, left with no diesel, thought we were getting vehicle at airport and going on our way, no, had to go back to depot. Meanwhile with 3 kids, trying to get car seats fitted to non existent anchor points, had to secure car seat with rope! So van did seem mechanically sound although clutch about to die and tyres wearing thin very quickly. Then to top it all off were told we would need to swap van for a hire car for the last day....we ignored that - seriously???!!!! Then dropped off van at airport to Mark, a hello or a little conversation goes a long way??!! Rushed out of the way, bags dumped and he was off! Wouldn't recommend.

Reviewed over 8 years ago