We rented from Omega in South and North Island.

The cars were not that new but both coped brilliantly with the sometimes demanding Kiwi roads and conditions.

The staff were pleasant and helpful, the paperwork processed quickly. No hesitation in recommending this company

Reviewed almost 5 years ago

Cheap but good value for money and excellent service.

Only a strange perfume inside the car....... bit like my grandma's......

Reviewed over 7 years ago and experienced in December 2016

Excellent service at the customer care section.

Reliable car. Had an issue with a flat tyre and everything was resolved in a time-efficient manner. Very affordable.

Reviewed about 10 years ago and experienced in February 2014

I recently used apexWellington for two weeks with my family.

We picked up the car and chose the option to get discounted fuel and pay for it up front and return empty rental car empty. When loading the suitcases into the car we found that the boot was difficult to shut. Using the boot for a week and having to slam it meant we eventually couldn't shut the boot so we called apex and they gave us the option of putting the car into be fixed which meant we would be stuck doing nothing or drive up to Auckland from Rotorua ,we ended up driving to Auckland although it wasnt originally on the agenda. When arriving at the branch in Auckland the staff were friendly and quickly gave us a new car. Our biggest issues were the new car sounded very rattly and unhealthy and when returning the car at the Wellington branch we found our experience shocking as the man who came out was rude and condescending, asking him to give him the keys in an offensive manner, when getting into the office the same man told us we had to return our car full he continued to disagree with me even though he saw it in the contract that we had paid for fuel, he then demanded whether we returned the other car full to Auckland. I was quite shocked as we had paid for the fuel to go up to Auckland to swap the faulty car they had given us and had given up a day of our holidays to return the car. Also upon arriving used the restroom and found that the toilet seat had been urinated on which I didn't notice at first and realised after my pants were soaked having to catch a flight in an hour or so. The overall customer service from this gentleman was less than to be desired.I feel regretfully that this incident gave us a bad taste of the overall service.. The other staff were all quite helpful and friendly so thankyou. Lastly I would like to add that the Wellington branchsmelt like stale cigarette smoke and we found an empty cigarette pack in our hire cars glove box.

Reviewed over 9 years ago

We rented from Omega in South and North Island.

The cars were not that new but both coped brilliantly with the sometimes demanding Kiwi roads and conditions.

The staff were pleasant and helpful, the paperwork processed quickly. No hesitation in recommending this company

Reviewed almost 5 years ago

Cheap but good value for money and excellent service.

Only a strange perfume inside the car....... bit like my grandma's......

Reviewed over 7 years ago and experienced in December 2016

I recently used apexWellington for two weeks with my family.

We picked up the car and chose the option to get discounted fuel and pay for it up front and return empty rental car empty. When loading the suitcases into the car we found that the boot was difficult to shut. Using the boot for a week and having to slam it meant we eventually couldn't shut the boot so we called apex and they gave us the option of putting the car into be fixed which meant we would be stuck doing nothing or drive up to Auckland from Rotorua ,we ended up driving to Auckland although it wasnt originally on the agenda. When arriving at the branch in Auckland the staff were friendly and quickly gave us a new car. Our biggest issues were the new car sounded very rattly and unhealthy and when returning the car at the Wellington branch we found our experience shocking as the man who came out was rude and condescending, asking him to give him the keys in an offensive manner, when getting into the office the same man told us we had to return our car full he continued to disagree with me even though he saw it in the contract that we had paid for fuel, he then demanded whether we returned the other car full to Auckland. I was quite shocked as we had paid for the fuel to go up to Auckland to swap the faulty car they had given us and had given up a day of our holidays to return the car. Also upon arriving used the restroom and found that the toilet seat had been urinated on which I didn't notice at first and realised after my pants were soaked having to catch a flight in an hour or so. The overall customer service from this gentleman was less than to be desired.I feel regretfully that this incident gave us a bad taste of the overall service.. The other staff were all quite helpful and friendly so thankyou. Lastly I would like to add that the Wellington branchsmelt like stale cigarette smoke and we found an empty cigarette pack in our hire cars glove box.

Reviewed over 9 years ago

Good prices including ferry ticket.

You can change the date for free. Many places where you can pick and drop off your car including free airport transfer. The car was a little bit old but in good condition.

Reviewed about 10 years ago and experienced in February 2014

We found About New Zealand (who seem to be a sub brand of Apex) to be fantastic value for money for our trip to Queenstown.

We were also impressed with the customer service. After being dropped back to the airport and about to check in, eldest son remembered he had left his phone in the car door pocket. I called to ask them t post this back to Auckland but they were able to find the phone and drop it down to us at the terminal. Thanks About New Zealand - we really appreciated the free car seats as well.

Reviewed almost 11 years ago

Stay away for a piece of mind, they only have junk.

For 68$ a day rented a car with 180 K and runs like a tractor in Picton, They are there to rip you off.

For the same price/lesser price competitors are offering better deals. Too bad I did not read the other reviews.

Reviewed about 11 years ago

I used About New Zealand rentals Christchurch Airport branch (which isnt at the airport).

Terrible service. Wont use again ever.

Reviewed over 13 years ago