G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wilsons Abel Tasman.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
243 Valid Reviews
The Wilsons Abel Tasman experience has a total of 243 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 243 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 49 |
|
20% |
9/10 | 54 |
|
22% |
8/10 | 76 |
|
31% |
7/10 | 31 |
|
13% |
6/10 | 18 |
|
7% |
5/10 | 6 |
|
2% |
4/10 | 2 |
|
1% |
3/10 | 1 |
|
0% |
2/10 | 3 |
|
1% |
1/10 | 3 |
|
1% |
80.62% Average
The raw data average (mean) for all the Wilsons Abel Tasman valid reviews is 80.62% and is based on 243 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
231 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 243 valid reviews, the experience has 231 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 231 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 45 |
|
19% |
9/10 | 50 |
|
22% |
8/10 | 75 |
|
32% |
7/10 | 29 |
|
13% |
6/10 | 18 |
|
8% |
5/10 | 6 |
|
3% |
4/10 | 2 |
|
1% |
3/10 | 1 |
|
0% |
2/10 | 3 |
|
1% |
1/10 | 2 |
|
1% |
80.52% Average
The raw data average (mean) for all the Wilsons Abel Tasman face-to-face reviews is 80.52% and is based on 231 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
82.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Han Li | 9/10 | 2851 days | 100% |
Alice Ormandy | 8/10 | 2878 days | 97% |
Sabine Schwandegger | 10/10 | 2938 days | 95% |
Matthew Long | 7/10 | 2939 days | 89% |
Patricia | 9/10 | 3176 days | 79% |
Silvia | 10/10 | 3186 days | 79% |
Jessica Mackie | 8/10 | 3202 days | 76% |
Ceri Eaton | 8/10 | 3205 days | 76% |
Stephan Friedrich | 9/10 | 3217 days | 76% |
Simon Striegel | 6/10 | 3237 days | 65% |
Sabine Bergen | 9/10 | 3242 days | 74% |
Darker | 9/10 | 3581 days | 52% |
James Betz | 8/10 | 3902 days | 31% |
Daniel Garcia Dezgado | 8/10 | 3940 days | 28% |
Nelle Dutilleur | 9/10 | 3977 days | 26% |
Mathias Butterlin | 10/10 | 3977 days | 27% |
Hendrik Schanz | 6/10 | 3983 days | 22% |
Philip Gosemann | 6/10 | 3983 days | 22% |
i davis | 9/10 | 4082 days | 19% |
Fjord | 9/10 | 4280 days | 6% |
Maria Klister | 7/10 | 4280 days | 6% |
Socea | 6/10 | 4280 days | 6% |
Jen | 8/10 | 4296 days | 5% |
Gerard Berote | 8/10 | 4297 days | 5% |
Karine Scheers | 8/10 | 4297 days | 5% |
Petr Dvorak | 8/10 | 4302 days | 5% |
Heinie Pieterse | 10/10 | 4308 days | 5% |
Johannes Knoepfle | 9/10 | 4330 days | 3% |
Joroen Borkert | 8/10 | 4373 days | 0% |
Andrea Wollmann | 9/10 | 4373 days | 0% |
Hanson | 7/10 | 4378 days | 0% |
Anne and John | 9/10 | 4385 days | 33% |
Dio | 9/10 | 4388 days | 33% |
Doan | 10/10 | 4391 days | 34% |
Anja and Katharina | 10/10 | 4395 days | 34% |
maelstrom | 9/10 | 4630 days | 33% |
Trish V | 9/10 | 4643 days | 33% |
Philippe Merino | 8/10 | 4652 days | 33% |
Jill Boruff | 8/10 | 4655 days | 33% |
Robert Steendijk | 7/10 | 4656 days | 31% |
Harry Ruys | 9/10 | 4657 days | 33% |
Tuedi Muggli | 10/10 | 4658 days | 34% |
Hilbert vanEssen | 8/10 | 4658 days | 33% |
Tim Germany | 8/10 | 4661 days | 33% |
Melinda Moir | 8/10 | 4667 days | 33% |
Stephanie Brueck | 8/10 | 4672 days | 33% |
Lyn Deavin | 8/10 | 4673 days | 33% |
Dave Simpson | 10/10 | 4675 days | 34% |
Nico Welagen | 8/10 | 4676 days | 33% |
Jop Veldhuis | 9/10 | 4676 days | 33% |
Tim Gamblen | 9/10 | 4678 days | 33% |
Jurg Pfaendler | 8/10 | 4678 days | 33% |
Steve Goodyear | 10/10 | 4682 days | 34% |
Maria Dietrich | 8/10 | 4685 days | 33% |
Hooked_on_Travel | 1/10 | 4690 days | 14% |
Fred Saunders | 10/10 | 4716 days | 34% |
Graham | 10/10 | 4721 days | 34% |
Rebecca & Hugh Small | 9/10 | 4762 days | 33% |
Wolfgang Goggel | 10/10 | 4766 days | 34% |
Verhahr | 6/10 | 4772 days | 29% |
Winny Yontworst | 8/10 | 4772 days | 33% |
Shira | 10/10 | 4995 days | 34% |
Leroy Dimitri | 10/10 | 5009 days | 34% |
Bob & Yvonne Myles | 7/10 | 5013 days | 31% |
Biau | 7/10 | 5014 days | 31% |
Michael Messuie | 9/10 | 5017 days | 33% |
Juergen Wolf | 10/10 | 5017 days | 34% |
Katherine and Pete Smal | 9/10 | 5017 days | 33% |
Ian & Phyllis | 8/10 | 5019 days | 33% |
Shirley | 10/10 | 5025 days | 34% |
Anita Tonks | 8/10 | 5026 days | 33% |
Jim & Rebecca | 9/10 | 5027 days | 33% |
Waitson | 10/10 | 5028 days | 34% |
Diete Rokosch | 10/10 | 5028 days | 34% |
Verheyen | 10/10 | 5031 days | 34% |
Henrik Mundbuerg | 10/10 | 5031 days | 34% |
Gerlach | 6/10 | 5032 days | 29% |
John Shaw | 7/10 | 5034 days | 31% |
Simon Vallis | 9/10 | 5046 days | 33% |
Samuel Prechel | 6/10 | 5047 days | 29% |
Jochen | 8/10 | 5053 days | 33% |
Fred West | 8/10 | 5054 days | 33% |
Lyndell | 10/10 | 5117 days | 34% |
Siebels Wilke | 9/10 | 5324 days | 33% |
lindam | 10/10 | 5361 days | 34% |
Ian Tainsh | 9/10 | 5374 days | 33% |
johnandgin | 10/10 | 5392 days | 34% |
Herrmann | 8/10 | 5395 days | 33% |
Luisa | 7/10 | 5402 days | 31% |
Mark | 8/10 | 5411 days | 33% |
Don and Barb | 8/10 | 5413 days | 33% |
margaret Klawitter | 8/10 | 5413 days | 33% |
Peter McGain | 8/10 | 5415 days | 33% |
Leanne Rogan | 10/10 | 5416 days | 34% |
Brenda | 8/10 | 5417 days | 33% |
Mrs Russon | 8/10 | 5417 days | 33% |
parker1 | 8/10 | 5466 days | 33% |
willemrn | 8/10 | 5467 days | 33% |
blokzyl | 9/10 | 5471 days | 33% |
catdonjaime | 10/10 | 5475 days | 34% |
aniekenm | 8/10 | 5476 days | 33% |
Jerry | 7/10 | 5482 days | 31% |
Stefan Lua | 9/10 | 5484 days | 33% |
Peter Essink | 9/10 | 5484 days | 33% |
Lothar Riedmann | 9/10 | 5484 days | 33% |
Susan Marquard | 8/10 | 5486 days | 33% |
Sibylle Locher | 9/10 | 5490 days | 33% |
Susanne Santer | 9/10 | 5490 days | 33% |
Geoff Renshaw | 10/10 | 5493 days | 34% |
Ruth Kinder | 10/10 | 5512 days | 34% |
erikc | 7/10 | 5586 days | 31% |
godineau | 5/10 | 5608 days | 26% |
AndyEngland | 9/10 | 5714 days | 33% |
BouterG | 10/10 | 5722 days | 34% |
Darren Main | 7/10 | 5726 days | 31% |
Sharon | 9/10 | 5726 days | 33% |
Conrad Duden | 10/10 | 5726 days | 34% |
Lauren_D | 8/10 | 5726 days | 33% |
marianneb | 10/10 | 5726 days | 34% |
Nick | 10/10 | 5730 days | 34% |
b_van_reenan | 7/10 | 5732 days | 31% |
yam | 1/10 | 5738 days | 14% |
JimM1 | 10/10 | 5738 days | 34% |
HovingL | 6/10 | 5738 days | 29% |
Sarah_rae | 8/10 | 5742 days | 33% |
MundschanGermany | 8/10 | 5742 days | 33% |
DamienM | 10/10 | 5742 days | 34% |
Silvia | 10/10 | 5742 days | 34% |
E.G | 4/10 | 5745 days | 22% |
Rolf | 4/10 | 5748 days | 22% |
Ed | 7/10 | 5748 days | 31% |
Erik | 6/10 | 5748 days | 29% |
CarolineZ | 6/10 | 5753 days | 29% |
FloorN | 7/10 | 5753 days | 31% |
IM | 6/10 | 5757 days | 29% |
Claudia | 9/10 | 5762 days | 33% |
Klaus | 8/10 | 5762 days | 33% |
Michael | 10/10 | 5765 days | 34% |
NicoleK | 5/10 | 5767 days | 26% |
KonterR | 5/10 | 5767 days | 26% |
ElaineE | 1/10 | 5773 days | 14% |
Tessa | 10/10 | 5776 days | 34% |
Marcus | 9/10 | 5790 days | 33% |
Kerim | 7/10 | 5792 days | 31% |
Hannah | 6/10 | 5792 days | 29% |
William | 9/10 | 5797 days | 33% |
Graham | 10/10 | 5798 days | 34% |
Roberta | 8/10 | 5798 days | 33% |
Henry | 10/10 | 5799 days | 34% |
Daryl | 9/10 | 5799 days | 33% |
Theresa | 10/10 | 5857 days | 34% |
David | 2/10 | 5900 days | 15% |
martina | 10/10 | 5923 days | 34% |
Nynke | 8/10 | 5923 days | 33% |
Jim Summers | 5/10 | 5974 days | 26% |
Martin | 8/10 | 5993 days | 33% |
Anne | 7/10 | 6092 days | 31% |
Annie | 8/10 | 6096 days | 33% |
Heather | 9/10 | 6098 days | 33% |
Dean Field | 10/10 | 6098 days | 34% |
Jeppe Fischer | 7/10 | 6102 days | 31% |
Ovin | 8/10 | 6102 days | 33% |
Camilla | 10/10 | 6102 days | 34% |
Kristin | 10/10 | 6102 days | 34% |
Daniela | 9/10 | 6105 days | 33% |
Thibault | 8/10 | 6105 days | 33% |
Michelle | 8/10 | 6106 days | 33% |
Clifford | 9/10 | 6106 days | 33% |
Klaus Uhl | 10/10 | 6109 days | 34% |
Mariah | 9/10 | 6110 days | 33% |
Sam | 9/10 | 6112 days | 33% |
Jessica Jahn | 8/10 | 6112 days | 33% |
Rachael Hawson | 10/10 | 6112 days | 34% |
Bernie | 6/10 | 6112 days | 29% |
Alan Bellerby | 8/10 | 6112 days | 33% |
Terri Williams | 8/10 | 6113 days | 33% |
Jennie Eritsson | 10/10 | 6116 days | 34% |
Tina Daly | 5/10 | 6118 days | 26% |
Naomi Horton | 8/10 | 6119 days | 33% |
Kristine Clemmensen Rotne | 5/10 | 6119 days | 26% |
George Clark | 8/10 | 6123 days | 33% |
Ortved | 8/10 | 6123 days | 33% |
Lisa Tame | 8/10 | 6127 days | 33% |
Charles Price | 8/10 | 6130 days | 33% |
Howie | 7/10 | 6138 days | 31% |
Hanna | 8/10 | 6139 days | 33% |
Maree | 9/10 | 6139 days | 33% |
Stefanie | 9/10 | 6139 days | 33% |
Lisa | 9/10 | 6139 days | 33% |
Anne Mainwaring | 2/10 | 6145 days | 15% |
Diane | 8/10 | 6162 days | 33% |
Debbie | 7/10 | 6162 days | 31% |
Wayne Best | 8/10 | 6162 days | 33% |
Assaf Kadury | 9/10 | 6166 days | 33% |
Warren | 7/10 | 6166 days | 31% |
Amy | 8/10 | 6166 days | 33% |
Stephanie | 8/10 | 6167 days | 33% |
Lisa | 9/10 | 6168 days | 33% |
Olthof | 8/10 | 6169 days | 33% |
Maruja | 9/10 | 6169 days | 33% |
Hans Olthof | 8/10 | 6169 days | 33% |
Berger | 9/10 | 6173 days | 33% |
Julia | 10/10 | 6173 days | 34% |
Kim and Richard | 8/10 | 6174 days | 33% |
Ad | 7/10 | 6195 days | 31% |
Daphne | 8/10 | 6202 days | 33% |
Linda | 9/10 | 6207 days | 33% |
Frida | 9/10 | 6210 days | 33% |
Matilde | 7/10 | 6216 days | 31% |
Tom Clements | 7/10 | 6216 days | 31% |
Christin | 6/10 | 6216 days | 29% |
Paulina | 6/10 | 6216 days | 29% |
Jane Edgar | 8/10 | 6218 days | 33% |
Wendy Williams | 8/10 | 6218 days | 33% |
Andy | 7/10 | 6413 days | 31% |
FrankOosterwijk | 7/10 | 6413 days | 31% |
Bridgy | 6/10 | 6416 days | 29% |
Caroline | 7/10 | 6432 days | 31% |
Claire | 6/10 | 6442 days | 29% |
George | 9/10 | 6442 days | 33% |
Jennifer | 7/10 | 6442 days | 31% |
suzanna | 8/10 | 6442 days | 33% |
Siobhan | 9/10 | 6442 days | 33% |
Sebastian | 8/10 | 6444 days | 33% |
Elaine | 7/10 | 6447 days | 31% |
Roger&Shirley | 8/10 | 6450 days | 33% |
JairoGarcia | 8/10 | 6455 days | 33% |
Martin | 8/10 | 6455 days | 33% |
Gillian | 7/10 | 6455 days | 31% |
Helene | 8/10 | 6456 days | 33% |
AnnaHerbert | 8/10 | 6462 days | 33% |
Christina | 3/10 | 6462 days | 18% |
Sophie | 7/10 | 6462 days | 31% |
Lisa | 6/10 | 6462 days | 29% |
Pam Rose | 7/10 | 6466 days | 31% |
Rudi | 10/10 | 6480 days | 34% |
Jacobien | 8/10 | 6496 days | 33% |
Lukas | 9/10 | 6502 days | 33% |
Fiona | 10/10 | 6502 days | 34% |
GermanTourGroup | 9/10 | 6504 days | 33% |
Klaus | 8/10 | 6504 days | 33% |
Rolf Kruger | 2/10 | 6504 days | 15% |
Geert | 8/10 | 6506 days | 33% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wilsons Abel Tasman experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Wilsons Abel Tasman experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wilsons Abel Tasman experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -4.01% |
198 | -4.03% |
199 | -4.05% |
200 | -4.07% |
201 | -4.09% |
202 | -4.11% |
203 | -4.13% |
… | … |
3.44% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.