Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Marahau Water Taxis.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
238 Valid Reviews
The Abel Tasman Marahau Water Taxis experience has a total of 239 reviews. There are 238 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 238 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 70 |
|
29% |
9/10 | 61 |
|
26% |
8/10 | 68 |
|
29% |
7/10 | 35 |
|
15% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 1 |
|
0% |
1/10 | 1 |
|
0% |
86.09% Average
The raw data average (mean) for all the Abel Tasman Marahau Water Taxis valid reviews is 86.09% and is based on 238 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
229 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 238 valid reviews, the experience has 229 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 229 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 67 |
|
29% |
9/10 | 59 |
|
26% |
8/10 | 67 |
|
29% |
7/10 | 34 |
|
15% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
86.59% Average
The raw data average (mean) for all the Abel Tasman Marahau Water Taxis face-to-face reviews is 86.59% and is based on 229 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
87.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Alice | 10/10 | 2604 days | 100% |
Rohzine | 10/10 | 2807 days | 88% |
Steve Shaw | 10/10 | 2843 days | 86% |
Frederik Fuchs | 10/10 | 2880 days | 84% |
Kenlly | 7/10 | 3110 days | 65% |
Sophie Kalnymsky | 9/10 | 3143 days | 68% |
Anna-Lisa Funk | 10/10 | 3179 days | 67% |
Falko | 9/10 | 3216 days | 64% |
Inge van Noorf | 7/10 | 3575 days | 40% |
Julia Schabenberger | 9/10 | 3821 days | 29% |
Paula Renton | 7/10 | 3829 days | 27% |
Romina De Hill | 8/10 | 3851 days | 27% |
Nina Helmling | 8/10 | 3851 days | 27% |
Max Tetzlaff | 8/10 | 3879 days | 25% |
Max Grabowski | 7/10 | 3881 days | 24% |
Julia Kallenbach | 10/10 | 3898 days | 25% |
Jana Simcikova | 10/10 | 4220 days | 6% |
David Lee | 8/10 | 4230 days | 5% |
Kristine and William | 7/10 | 4231 days | 5% |
Thomas Fischer | 10/10 | 4246 days | 4% |
Tanja and Pascal | 7/10 | 4248 days | 4% |
Michal | 9/10 | 4294 days | 2% |
M Natterser | 9/10 | 4296 days | 2% |
Fahl | 8/10 | 4307 days | 1% |
Barbara | 10/10 | 4308 days | 1% |
Knorr Bracher | 10/10 | 4312 days | 1% |
Lutz Huuemorder | 8/10 | 4314 days | 0% |
Dijkshourn | 7/10 | 4314 days | 0% |
Alex Laidlaw | 10/10 | 4315 days | 0% |
C Schaap | 7/10 | 4319 days | 0% |
gareth williams | 7/10 | 4399 days | 24% |
Monika Kneidl | 10/10 | 4558 days | 26% |
Jessica Tilly | 10/10 | 4558 days | 26% |
Andreas Schacke | 9/10 | 4568 days | 26% |
Jen Sweeting | 10/10 | 4570 days | 26% |
Carole Carter | 9/10 | 4575 days | 26% |
J Jmal | 10/10 | 4579 days | 26% |
Heath | 10/10 | 4579 days | 26% |
Bernie Rihari | 8/10 | 4583 days | 26% |
Wil de Kubber | 7/10 | 4588 days | 24% |
Camp | 10/10 | 4590 days | 26% |
Webb & Muckelt | 7/10 | 4592 days | 24% |
Dirk & Marlene | 9/10 | 4595 days | 26% |
Gerhard Schoenmeubeck | 9/10 | 4595 days | 26% |
Ken | 7/10 | 4596 days | 24% |
Markus | 8/10 | 4598 days | 26% |
C Wardlaw | 8/10 | 4600 days | 26% |
Re Wardlaw | 9/10 | 4600 days | 26% |
Rainer Schnell | 8/10 | 4604 days | 26% |
Domroes | 9/10 | 4604 days | 26% |
Louis Smit | 7/10 | 4607 days | 24% |
Sebastian | 9/10 | 4610 days | 26% |
Mesa Anderson | 10/10 | 4612 days | 26% |
Fritsche | 10/10 | 4673 days | 26% |
Sebastian | 7/10 | 4683 days | 24% |
Berry | 10/10 | 4685 days | 26% |
Wolter Zigterman | 9/10 | 4690 days | 26% |
Albert Marshall | 9/10 | 4890 days | 26% |
Sallie Calvert | 9/10 | 4894 days | 26% |
Nicky Bell | 10/10 | 4894 days | 26% |
Ute Janich | 9/10 | 4901 days | 26% |
Schury | 10/10 | 4920 days | 26% |
Gerryq Winters | 9/10 | 4920 days | 26% |
Walker | 8/10 | 4921 days | 26% |
AJ van Pelt | 10/10 | 4926 days | 26% |
Nick van de Belt | 8/10 | 4926 days | 26% |
Prideaux | 7/10 | 4928 days | 24% |
Bryan & Ineke Beck | 7/10 | 4928 days | 24% |
Chris Forrest | 8/10 | 4928 days | 26% |
Jaime Ress | 8/10 | 4929 days | 26% |
Claudia Jackson and Geoffroy van Roelenbosch | 9/10 | 4932 days | 26% |
Marianne Swauger | 8/10 | 4932 days | 26% |
Sophia Kelly | 10/10 | 4933 days | 26% |
Rens Hemselmans | 8/10 | 4935 days | 26% |
Mikel Bruijnaers | 8/10 | 4937 days | 26% |
Maike | 10/10 | 4937 days | 26% |
Kauzta | 10/10 | 4937 days | 26% |
Matt Haneline | 10/10 | 4937 days | 26% |
Maxine Lees | 10/10 | 4939 days | 26% |
Jim & Suzy Ducker | 10/10 | 4942 days | 26% |
LandJ | 8/10 | 4949 days | 26% |
Heini Sutter | 10/10 | 4951 days | 26% |
Wendy Good | 8/10 | 4951 days | 26% |
M Theuws | 10/10 | 4951 days | 26% |
Jeroen | 9/10 | 4952 days | 26% |
Eva Bock | 10/10 | 4952 days | 26% |
Hartheib Schmid | 10/10 | 4952 days | 26% |
Steve Pearce | 9/10 | 4953 days | 26% |
C P Lawrence | 9/10 | 4953 days | 26% |
Bucher Weruer | 10/10 | 4953 days | 26% |
Mark Leeuwenburgh | 8/10 | 4954 days | 26% |
J Holden | 9/10 | 4955 days | 26% |
Kuno Eugster | 10/10 | 4957 days | 26% |
Roger Carpenter | 8/10 | 4961 days | 26% |
Kimberly St Louis | 10/10 | 4963 days | 26% |
Laura Hayes | 8/10 | 4964 days | 26% |
Liz Foxwell-Canning | 10/10 | 4964 days | 26% |
Faucon | 8/10 | 4964 days | 26% |
Steve and Kay Unguran | 10/10 | 4965 days | 26% |
Alexandra | 10/10 | 4966 days | 26% |
Joanne Byrne | 8/10 | 4966 days | 26% |
Andy Martin | 9/10 | 4966 days | 26% |
Daniel Bogdanowitsch | 10/10 | 4968 days | 26% |
Bettina Mikschi | 9/10 | 4968 days | 26% |
Derek Dean | 8/10 | 4969 days | 26% |
Daniel Fischer | 9/10 | 4975 days | 26% |
Bekema | 8/10 | 4975 days | 26% |
Andreas | 9/10 | 4976 days | 26% |
Anne | 8/10 | 4977 days | 26% |
Sarah Wild | 10/10 | 4977 days | 26% |
Katny | 8/10 | 4977 days | 26% |
Beate Godsk | 9/10 | 4977 days | 26% |
theblack | 10/10 | 5100 days | 26% |
klokolosh | 1/10 | 5222 days | 9% |
fetidlobster | 2/10 | 5222 days | 10% |
Behrenot | 8/10 | 5231 days | 26% |
edwardasmith | 8/10 | 5253 days | 26% |
Bjorn Sall | 9/10 | 5295 days | 26% |
Polil | 10/10 | 5300 days | 26% |
Jan Lynch | 10/10 | 5301 days | 26% |
Ina | 7/10 | 5301 days | 24% |
Mette | 9/10 | 5309 days | 26% |
Colin Daniels | 8/10 | 5316 days | 26% |
Doris Resch | 8/10 | 5320 days | 26% |
Chris & Dawn Humphries | 9/10 | 5321 days | 26% |
Elisabeth Egerup | 10/10 | 5321 days | 26% |
Matthiis & Femke | 5/10 | 5321 days | 19% |
Jim & Ros Stewart | 9/10 | 5321 days | 26% |
Faurack | 8/10 | 5321 days | 26% |
Pete H | 8/10 | 5323 days | 26% |
Harm Kraai | 10/10 | 5323 days | 26% |
Wanda Lawson | 8/10 | 5323 days | 26% |
Joseph Borking | 9/10 | 5326 days | 26% |
Rien Tichelaar | 8/10 | 5327 days | 26% |
Cheryl Gorman | 10/10 | 5327 days | 26% |
Wilbert Germ | 10/10 | 5327 days | 26% |
Christian | 8/10 | 5334 days | 26% |
Peter Riches | 8/10 | 5334 days | 26% |
Tanja Titze | 10/10 | 5335 days | 26% |
JeanOddy | 9/10 | 5336 days | 26% |
Michael McGuinness | 8/10 | 5336 days | 26% |
Huber | 10/10 | 5336 days | 26% |
Robb Howland | 9/10 | 5338 days | 26% |
emily walters | 9/10 | 5342 days | 26% |
Paul Frew | 8/10 | 5351 days | 26% |
Jakob Jurgen | 9/10 | 5356 days | 26% |
Holliger | 8/10 | 5359 days | 26% |
Torsten Gehrke | 7/10 | 5359 days | 24% |
Thomas Signes | 7/10 | 5369 days | 24% |
marcusba | 9/10 | 5385 days | 26% |
martinab | 9/10 | 5388 days | 26% |
pedawrds | 10/10 | 5393 days | 26% |
Bue Verrept | 7/10 | 5411 days | 24% |
Thomas | 7/10 | 5411 days | 24% |
Ines O'Sullivan | 9/10 | 5412 days | 26% |
Louis Duhaime | 7/10 | 5415 days | 24% |
Julia May | 9/10 | 5415 days | 26% |
Katrin Wennin | 8/10 | 5415 days | 26% |
Roma | 9/10 | 5427 days | 26% |
Gensen | 8/10 | 5430 days | 26% |
TillE412 | 10/10 | 5633 days | 26% |
SSheil | 10/10 | 5636 days | 26% |
HerbertH | 8/10 | 5640 days | 26% |
RubyJ | 3/10 | 5640 days | 13% |
Tim_P | 8/10 | 5645 days | 26% |
LizG | 9/10 | 5646 days | 26% |
HermannR | 10/10 | 5646 days | 26% |
Wight | 10/10 | 5646 days | 26% |
KuzakUSA | 9/10 | 5655 days | 26% |
LucieG | 7/10 | 5660 days | 24% |
CharlesG | 7/10 | 5660 days | 24% |
WinstonH | 8/10 | 5667 days | 26% |
FiensG | 7/10 | 5667 days | 24% |
Joel | 9/10 | 5668 days | 26% |
MauzcoV | 7/10 | 5668 days | 24% |
Lynn White | 9/10 | 5675 days | 26% |
Robert | 10/10 | 5679 days | 26% |
Anneleen | 8/10 | 5679 days | 26% |
PeterG | 7/10 | 5681 days | 24% |
NicoleG | 7/10 | 5681 days | 24% |
Byleveld | 8/10 | 5681 days | 26% |
ErikaNZ | 9/10 | 5681 days | 26% |
JoseB | 7/10 | 5682 days | 24% |
AndrewF78 | 9/10 | 5684 days | 26% |
Sabine | 9/10 | 5685 days | 26% |
Paul | 8/10 | 5685 days | 26% |
Boris | 10/10 | 5685 days | 26% |
S | 8/10 | 5685 days | 26% |
Frances | 8/10 | 5685 days | 26% |
Katrina | 8/10 | 5685 days | 26% |
Jan | 9/10 | 5685 days | 26% |
Chris | 8/10 | 5689 days | 26% |
EelcoK | 9/10 | 5690 days | 26% |
Kristin | 9/10 | 5697 days | 26% |
Ian | 10/10 | 5697 days | 26% |
Annemarie | 9/10 | 5699 days | 26% |
WendyS | 10/10 | 5701 days | 26% |
SiegfriedL | 10/10 | 5703 days | 26% |
Ludolph | 10/10 | 5705 days | 26% |
Camilia | 9/10 | 5711 days | 26% |
Carla | 8/10 | 5712 days | 26% |
groenewold | 8/10 | 5713 days | 26% |
Steven | 7/10 | 5713 days | 24% |
Gunhild | 9/10 | 5713 days | 26% |
Danielle | 7/10 | 5713 days | 24% |
Paul | 10/10 | 5725 days | 26% |
JulianeH | 9/10 | 5751 days | 26% |
Loren | 8/10 | 5753 days | 26% |
Kirsten | 10/10 | 5761 days | 26% |
David | 8/10 | 5761 days | 26% |
Jos | 7/10 | 5762 days | 24% |
Maggie | 10/10 | 5767 days | 26% |
Anette | 9/10 | 5768 days | 26% |
Jordi | 8/10 | 5769 days | 26% |
John B | 10/10 | 5776 days | 26% |
Lucy | 9/10 | 5779 days | 26% |
Susan | 10/10 | 5826 days | 26% |
CollyBob | 9/10 | 5921 days | 26% |
Ted Sebastian | 8/10 | 6032 days | 26% |
Wulms | 8/10 | 6032 days | 26% |
Ben Ackland | 8/10 | 6035 days | 26% |
Ernie | 7/10 | 6039 days | 24% |
Guillaume | 9/10 | 6045 days | 26% |
Hannah Holmes | 8/10 | 6048 days | 26% |
Gustavo | 10/10 | 6049 days | 26% |
Sophia | 8/10 | 6061 days | 26% |
Thomas | 8/10 | 6062 days | 26% |
Roger & Margaret | 10/10 | 6062 days | 26% |
Christian Schutte | 8/10 | 6094 days | 26% |
Meiki | 8/10 | 6095 days | 26% |
Samantha | 10/10 | 6117 days | 26% |
Fred and Tim | 9/10 | 6129 days | 26% |
Abbey | 8/10 | 6132 days | 26% |
Andreas | 7/10 | 6374 days | 24% |
John | 9/10 | 6378 days | 26% |
Chatin Perrier | 10/10 | 6385 days | 26% |
Reggie | 7/10 | 6414 days | 24% |
Gabriele Achilles | 8/10 | 6765 days | 26% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Marahau Water Taxis experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.98% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 76 days. However the Abel Tasman Marahau Water Taxis experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Marahau Water Taxis experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -2.94% |
198 | -2.95% |
199 | -2.97% |
200 | -2.98% |
201 | -3.00% |
202 | -3.01% |
203 | -3.03% |
… | … |
1.97% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.