Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Marahau Water Taxis.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
238 Valid Reviews
The Abel Tasman Marahau Water Taxis experience has a total of 239 reviews. There are 238 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 238 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 70 |
|
29% |
9/10 | 61 |
|
26% |
8/10 | 68 |
|
29% |
7/10 | 35 |
|
15% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 1 |
|
0% |
1/10 | 1 |
|
0% |
86.09% Average
The raw data average (mean) for all the Abel Tasman Marahau Water Taxis valid reviews is 86.09% and is based on 238 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
229 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 238 valid reviews, the experience has 229 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 229 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 67 |
|
29% |
9/10 | 59 |
|
26% |
8/10 | 67 |
|
29% |
7/10 | 34 |
|
15% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
86.59% Average
The raw data average (mean) for all the Abel Tasman Marahau Water Taxis face-to-face reviews is 86.59% and is based on 229 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
87.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Alice | 10/10 | 2650 days | 100% |
Rohzine | 10/10 | 2854 days | 88% |
Steve Shaw | 10/10 | 2890 days | 86% |
Frederik Fuchs | 10/10 | 2927 days | 84% |
Kenlly | 7/10 | 3157 days | 66% |
Sophie Kalnymsky | 9/10 | 3190 days | 68% |
Anna-Lisa Funk | 10/10 | 3226 days | 66% |
Falko | 9/10 | 3263 days | 64% |
Inge van Noorf | 7/10 | 3622 days | 40% |
Julia Schabenberger | 9/10 | 3868 days | 29% |
Paula Renton | 7/10 | 3876 days | 27% |
Romina De Hill | 8/10 | 3898 days | 27% |
Nina Helmling | 8/10 | 3898 days | 27% |
Max Tetzlaff | 8/10 | 3926 days | 25% |
Max Grabowski | 7/10 | 3928 days | 24% |
Julia Kallenbach | 10/10 | 3945 days | 25% |
Jana Simcikova | 10/10 | 4267 days | 6% |
David Lee | 8/10 | 4277 days | 5% |
Kristine and William | 7/10 | 4278 days | 5% |
Thomas Fischer | 10/10 | 4293 days | 4% |
Tanja and Pascal | 7/10 | 4295 days | 4% |
Michal | 9/10 | 4341 days | 1% |
M Natterser | 9/10 | 4343 days | 1% |
Fahl | 8/10 | 4354 days | 1% |
Barbara | 10/10 | 4355 days | 1% |
Knorr Bracher | 10/10 | 4359 days | 0% |
Lutz Huuemorder | 8/10 | 4361 days | 0% |
Dijkshourn | 7/10 | 4361 days | 0% |
Alex Laidlaw | 10/10 | 4362 days | 0% |
C Schaap | 7/10 | 4366 days | 0% |
gareth williams | 7/10 | 4446 days | 27% |
Monika Kneidl | 10/10 | 4605 days | 29% |
Jessica Tilly | 10/10 | 4605 days | 29% |
Andreas Schacke | 9/10 | 4615 days | 29% |
Jen Sweeting | 10/10 | 4617 days | 29% |
Carole Carter | 9/10 | 4622 days | 29% |
J Jmal | 10/10 | 4626 days | 29% |
Heath | 10/10 | 4626 days | 29% |
Bernie Rihari | 8/10 | 4630 days | 28% |
Wil de Kubber | 7/10 | 4635 days | 27% |
Camp | 10/10 | 4637 days | 29% |
Webb & Muckelt | 7/10 | 4639 days | 27% |
Dirk & Marlene | 9/10 | 4642 days | 29% |
Gerhard Schoenmeubeck | 9/10 | 4642 days | 29% |
Ken | 7/10 | 4643 days | 27% |
Markus | 8/10 | 4645 days | 28% |
C Wardlaw | 8/10 | 4647 days | 28% |
Re Wardlaw | 9/10 | 4647 days | 29% |
Rainer Schnell | 8/10 | 4651 days | 28% |
Domroes | 9/10 | 4651 days | 29% |
Louis Smit | 7/10 | 4654 days | 27% |
Sebastian | 9/10 | 4657 days | 29% |
Mesa Anderson | 10/10 | 4659 days | 29% |
Fritsche | 10/10 | 4720 days | 29% |
Sebastian | 7/10 | 4730 days | 27% |
Berry | 10/10 | 4732 days | 29% |
Wolter Zigterman | 9/10 | 4737 days | 29% |
Albert Marshall | 9/10 | 4937 days | 29% |
Sallie Calvert | 9/10 | 4941 days | 29% |
Nicky Bell | 10/10 | 4941 days | 29% |
Ute Janich | 9/10 | 4948 days | 29% |
Schury | 10/10 | 4967 days | 29% |
Gerryq Winters | 9/10 | 4967 days | 29% |
Walker | 8/10 | 4968 days | 28% |
AJ van Pelt | 10/10 | 4973 days | 29% |
Nick van de Belt | 8/10 | 4973 days | 28% |
Prideaux | 7/10 | 4975 days | 27% |
Bryan & Ineke Beck | 7/10 | 4975 days | 27% |
Chris Forrest | 8/10 | 4975 days | 28% |
Jaime Ress | 8/10 | 4976 days | 28% |
Claudia Jackson and Geoffroy van Roelenbosch | 9/10 | 4979 days | 29% |
Marianne Swauger | 8/10 | 4979 days | 28% |
Sophia Kelly | 10/10 | 4980 days | 29% |
Rens Hemselmans | 8/10 | 4982 days | 28% |
Mikel Bruijnaers | 8/10 | 4984 days | 28% |
Maike | 10/10 | 4984 days | 29% |
Kauzta | 10/10 | 4984 days | 29% |
Matt Haneline | 10/10 | 4984 days | 29% |
Maxine Lees | 10/10 | 4986 days | 29% |
Jim & Suzy Ducker | 10/10 | 4989 days | 29% |
LandJ | 8/10 | 4996 days | 28% |
Heini Sutter | 10/10 | 4998 days | 29% |
Wendy Good | 8/10 | 4998 days | 28% |
M Theuws | 10/10 | 4998 days | 29% |
Jeroen | 9/10 | 4999 days | 29% |
Eva Bock | 10/10 | 4999 days | 29% |
Hartheib Schmid | 10/10 | 4999 days | 29% |
Steve Pearce | 9/10 | 5000 days | 29% |
C P Lawrence | 9/10 | 5000 days | 29% |
Bucher Weruer | 10/10 | 5000 days | 29% |
Mark Leeuwenburgh | 8/10 | 5001 days | 28% |
J Holden | 9/10 | 5002 days | 29% |
Kuno Eugster | 10/10 | 5004 days | 29% |
Roger Carpenter | 8/10 | 5008 days | 28% |
Kimberly St Louis | 10/10 | 5010 days | 29% |
Laura Hayes | 8/10 | 5011 days | 28% |
Liz Foxwell-Canning | 10/10 | 5011 days | 29% |
Faucon | 8/10 | 5011 days | 28% |
Steve and Kay Unguran | 10/10 | 5012 days | 29% |
Alexandra | 10/10 | 5013 days | 29% |
Joanne Byrne | 8/10 | 5013 days | 28% |
Andy Martin | 9/10 | 5013 days | 29% |
Daniel Bogdanowitsch | 10/10 | 5015 days | 29% |
Bettina Mikschi | 9/10 | 5015 days | 29% |
Derek Dean | 8/10 | 5016 days | 28% |
Daniel Fischer | 9/10 | 5022 days | 29% |
Bekema | 8/10 | 5022 days | 28% |
Andreas | 9/10 | 5023 days | 29% |
Anne | 8/10 | 5024 days | 28% |
Sarah Wild | 10/10 | 5024 days | 29% |
Katny | 8/10 | 5024 days | 28% |
Beate Godsk | 9/10 | 5024 days | 29% |
theblack | 10/10 | 5147 days | 29% |
klokolosh | 1/10 | 5269 days | 11% |
fetidlobster | 2/10 | 5269 days | 13% |
Behrenot | 8/10 | 5278 days | 28% |
edwardasmith | 8/10 | 5300 days | 28% |
Bjorn Sall | 9/10 | 5342 days | 29% |
Polil | 10/10 | 5347 days | 29% |
Jan Lynch | 10/10 | 5348 days | 29% |
Ina | 7/10 | 5348 days | 27% |
Mette | 9/10 | 5356 days | 29% |
Colin Daniels | 8/10 | 5363 days | 28% |
Doris Resch | 8/10 | 5367 days | 28% |
Chris & Dawn Humphries | 9/10 | 5368 days | 29% |
Elisabeth Egerup | 10/10 | 5368 days | 29% |
Matthiis & Femke | 5/10 | 5368 days | 22% |
Jim & Ros Stewart | 9/10 | 5368 days | 29% |
Faurack | 8/10 | 5368 days | 28% |
Pete H | 8/10 | 5370 days | 28% |
Harm Kraai | 10/10 | 5370 days | 29% |
Wanda Lawson | 8/10 | 5370 days | 28% |
Joseph Borking | 9/10 | 5373 days | 29% |
Rien Tichelaar | 8/10 | 5374 days | 28% |
Cheryl Gorman | 10/10 | 5374 days | 29% |
Wilbert Germ | 10/10 | 5374 days | 29% |
Christian | 8/10 | 5381 days | 28% |
Peter Riches | 8/10 | 5381 days | 28% |
Tanja Titze | 10/10 | 5382 days | 29% |
JeanOddy | 9/10 | 5383 days | 29% |
Michael McGuinness | 8/10 | 5383 days | 28% |
Huber | 10/10 | 5383 days | 29% |
Robb Howland | 9/10 | 5385 days | 29% |
emily walters | 9/10 | 5389 days | 29% |
Paul Frew | 8/10 | 5398 days | 28% |
Jakob Jurgen | 9/10 | 5403 days | 29% |
Holliger | 8/10 | 5406 days | 28% |
Torsten Gehrke | 7/10 | 5406 days | 27% |
Thomas Signes | 7/10 | 5416 days | 27% |
marcusba | 9/10 | 5432 days | 29% |
martinab | 9/10 | 5435 days | 29% |
pedawrds | 10/10 | 5440 days | 29% |
Bue Verrept | 7/10 | 5458 days | 27% |
Thomas | 7/10 | 5458 days | 27% |
Ines O'Sullivan | 9/10 | 5459 days | 29% |
Louis Duhaime | 7/10 | 5462 days | 27% |
Julia May | 9/10 | 5462 days | 29% |
Katrin Wennin | 8/10 | 5462 days | 28% |
Roma | 9/10 | 5474 days | 29% |
Gensen | 8/10 | 5477 days | 28% |
TillE412 | 10/10 | 5680 days | 29% |
SSheil | 10/10 | 5683 days | 29% |
HerbertH | 8/10 | 5687 days | 28% |
RubyJ | 3/10 | 5687 days | 15% |
Tim_P | 8/10 | 5692 days | 28% |
LizG | 9/10 | 5693 days | 29% |
HermannR | 10/10 | 5693 days | 29% |
Wight | 10/10 | 5693 days | 29% |
KuzakUSA | 9/10 | 5701 days | 29% |
LucieG | 7/10 | 5707 days | 27% |
CharlesG | 7/10 | 5707 days | 27% |
WinstonH | 8/10 | 5714 days | 28% |
FiensG | 7/10 | 5714 days | 27% |
Joel | 9/10 | 5715 days | 29% |
MauzcoV | 7/10 | 5715 days | 27% |
Lynn White | 9/10 | 5721 days | 29% |
Robert | 10/10 | 5725 days | 29% |
Anneleen | 8/10 | 5725 days | 28% |
PeterG | 7/10 | 5728 days | 27% |
NicoleG | 7/10 | 5728 days | 27% |
Byleveld | 8/10 | 5728 days | 28% |
ErikaNZ | 9/10 | 5728 days | 29% |
JoseB | 7/10 | 5729 days | 27% |
AndrewF78 | 9/10 | 5731 days | 29% |
Sabine | 9/10 | 5731 days | 29% |
Paul | 8/10 | 5731 days | 28% |
Boris | 10/10 | 5731 days | 29% |
S | 8/10 | 5731 days | 28% |
Frances | 8/10 | 5731 days | 28% |
Katrina | 8/10 | 5731 days | 28% |
Jan | 9/10 | 5731 days | 29% |
Chris | 8/10 | 5735 days | 28% |
EelcoK | 9/10 | 5737 days | 29% |
Kristin | 9/10 | 5743 days | 29% |
Ian | 10/10 | 5743 days | 29% |
Annemarie | 9/10 | 5745 days | 29% |
WendyS | 10/10 | 5748 days | 29% |
SiegfriedL | 10/10 | 5750 days | 29% |
Ludolph | 10/10 | 5751 days | 29% |
Camilia | 9/10 | 5757 days | 29% |
Carla | 8/10 | 5758 days | 28% |
groenewold | 8/10 | 5759 days | 28% |
Steven | 7/10 | 5759 days | 27% |
Gunhild | 9/10 | 5759 days | 29% |
Danielle | 7/10 | 5759 days | 27% |
Paul | 10/10 | 5771 days | 29% |
JulianeH | 9/10 | 5798 days | 29% |
Loren | 8/10 | 5799 days | 28% |
Kirsten | 10/10 | 5807 days | 29% |
David | 8/10 | 5807 days | 28% |
Jos | 7/10 | 5808 days | 27% |
Maggie | 10/10 | 5813 days | 29% |
Anette | 9/10 | 5814 days | 29% |
Jordi | 8/10 | 5815 days | 28% |
John B | 10/10 | 5823 days | 29% |
Lucy | 9/10 | 5825 days | 29% |
Susan | 10/10 | 5872 days | 29% |
CollyBob | 9/10 | 5967 days | 29% |
Ted Sebastian | 8/10 | 6079 days | 28% |
Wulms | 8/10 | 6079 days | 28% |
Ben Ackland | 8/10 | 6082 days | 28% |
Ernie | 7/10 | 6086 days | 27% |
Guillaume | 9/10 | 6092 days | 29% |
Hannah Holmes | 8/10 | 6095 days | 28% |
Gustavo | 10/10 | 6096 days | 29% |
Sophia | 8/10 | 6108 days | 28% |
Thomas | 8/10 | 6109 days | 28% |
Roger & Margaret | 10/10 | 6109 days | 29% |
Christian Schutte | 8/10 | 6141 days | 28% |
Meiki | 8/10 | 6142 days | 28% |
Samantha | 10/10 | 6164 days | 29% |
Fred and Tim | 9/10 | 6176 days | 29% |
Abbey | 8/10 | 6179 days | 28% |
Andreas | 7/10 | 6421 days | 27% |
John | 9/10 | 6425 days | 29% |
Chatin Perrier | 10/10 | 6432 days | 29% |
Reggie | 7/10 | 6461 days | 27% |
Gabriele Achilles | 8/10 | 6812 days | 28% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Marahau Water Taxis experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.89% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Abel Tasman Marahau Water Taxis experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Marahau Water Taxis experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -3.84% |
198 | -3.86% |
199 | -3.87% |
200 | -3.89% |
201 | -3.91% |
202 | -3.93% |
203 | -3.95% |
… | … |
2.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.