G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Aqua Taxi.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
246 Valid Reviews
The Abel Tasman Aqua Taxi experience has a total of 246 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 246 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 67 |
|
27% |
9/10 | 64 |
|
26% |
8/10 | 70 |
|
28% |
7/10 | 34 |
|
14% |
6/10 | 6 |
|
2% |
5/10 | 2 |
|
1% |
4/10 | 2 |
|
1% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 1 |
|
0% |
85.33% Average
The raw data average (mean) for all the Abel Tasman Aqua Taxi valid reviews is 85.33% and is based on 246 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
236 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 246 valid reviews, the experience has 236 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 236 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 62 |
|
26% |
9/10 | 62 |
|
26% |
8/10 | 68 |
|
29% |
7/10 | 34 |
|
14% |
6/10 | 6 |
|
3% |
5/10 | 2 |
|
1% |
4/10 | 2 |
|
1% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Abel Tasman Aqua Taxi face-to-face reviews is 85.34% and is based on 236 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Lynette Valk | 10/10 | 1505 days | 100% |
Emma | 9/10 | 1899 days | 42% |
JBUSA | 1/10 | 2356 days | 11% |
Isabel Zedelius | 10/10 | 3005 days | 21% |
Barbara Hirsch | 6/10 | 3012 days | 17% |
Colin George | 10/10 | 3054 days | 20% |
Babs Muelink | 8/10 | 3057 days | 20% |
Harry Smit | 8/10 | 3057 days | 20% |
Danny | 9/10 | 3067 days | 20% |
Miriam Gamble | 10/10 | 3102 days | 19% |
Josh Symons | 8/10 | 3338 days | 14% |
Lewis Whittle | 8/10 | 3341 days | 14% |
Max von Felde | 8/10 | 3343 days | 14% |
Gabriel Siibers | 9/10 | 3360 days | 14% |
Stephan | 8/10 | 3402 days | 13% |
Lola | 10/10 | 4030 days | 2% |
Steffen | 9/10 | 4060 days | 1% |
Helma Druyken | 7/10 | 4060 days | 1% |
Austin Johns | 10/10 | 4064 days | 1% |
Johanna Kofler | 9/10 | 4065 days | 1% |
Sarah | 10/10 | 4086 days | 1% |
Mike Majnik | 10/10 | 4086 days | 1% |
Andreas Jung | 8/10 | 4086 days | 1% |
Emilie Chanbon | 8/10 | 4093 days | 0% |
Alexis Redor | 8/10 | 4093 days | 0% |
Petra Kurcova | 8/10 | 4110 days | 0% |
Adam Balcar | 8/10 | 4110 days | 0% |
Elin Paulssen | 10/10 | 4121 days | 0% |
Monique Browne | 10/10 | 4123 days | 0% |
Hendrik Rother | 9/10 | 4418 days | 5% |
Camille Coombes | 6/10 | 4420 days | 3% |
Mathieu Maran | 6/10 | 4420 days | 3% |
Glenn Surzur | 7/10 | 4429 days | 4% |
Caderet | 8/10 | 4429 days | 5% |
Francois Marchar | 7/10 | 4437 days | 4% |
Mo Downes | 8/10 | 4441 days | 5% |
Lagunegrand | 8/10 | 4443 days | 5% |
Pink | 6/10 | 4460 days | 3% |
Nadine and Jan | 7/10 | 4499 days | 4% |
Jason | 7/10 | 4504 days | 4% |
Kohler | 9/10 | 4506 days | 5% |
Annie | 9/10 | 4510 days | 5% |
Frans Derks | 9/10 | 4510 days | 5% |
Simon Rawlinson | 9/10 | 4773 days | 5% |
Sam | 10/10 | 4796 days | 5% |
Carolee Webster | 10/10 | 4801 days | 5% |
Inge & Erik | 9/10 | 4802 days | 5% |
Cole | 9/10 | 4803 days | 5% |
Frans Roebroek | 9/10 | 4803 days | 5% |
M H Hansen | 10/10 | 4804 days | 5% |
Nick & Adele Waller | 10/10 | 4804 days | 5% |
Stefes Wencke | 9/10 | 4805 days | 5% |
Peter Holt | 9/10 | 4809 days | 5% |
Nout de Wit | 7/10 | 4813 days | 4% |
Guillaume Milcent | 7/10 | 4818 days | 4% |
J Knol | 8/10 | 4847 days | 5% |
Bradley | 9/10 | 4866 days | 5% |
Sanne Ta Stroete | 8/10 | 4872 days | 5% |
Steve & Maggie | 7/10 | 4884 days | 4% |
Chris & Susanna | 4/10 | 4884 days | 1% |
Moniek Roelots | 8/10 | 4890 days | 5% |
Eri & Udo Seifert | 9/10 | 4892 days | 5% |
Caroline | 8/10 | 4892 days | 5% |
Jane Stalker | 8/10 | 4898 days | 5% |
Andreas & Sonja | 7/10 | 4899 days | 4% |
Remco te Lintum | 8/10 | 4899 days | 5% |
Janet Arber | 9/10 | 5108 days | 5% |
Michael Welscheubach | 10/10 | 5109 days | 5% |
Lisa Milton | 10/10 | 5120 days | 5% |
Karsten Tannhauser | 10/10 | 5141 days | 5% |
Lynn | 10/10 | 5146 days | 5% |
Jackie MacRostie | 10/10 | 5148 days | 5% |
Nathalie Verzeletti | 8/10 | 5148 days | 5% |
Jen Fyfe | 7/10 | 5149 days | 4% |
David and Karen | 10/10 | 5150 days | 5% |
Michaela Strohmarer | 10/10 | 5150 days | 5% |
Alan Jeffery | 8/10 | 5154 days | 5% |
Rachel Kent-Lawton | 9/10 | 5158 days | 5% |
Bart & Kim | 10/10 | 5159 days | 5% |
M Holierhoek | 7/10 | 5160 days | 4% |
Mark Irwin | 7/10 | 5169 days | 4% |
Andrew Koster | 8/10 | 5171 days | 5% |
Bernard Gastaud | 9/10 | 5171 days | 5% |
G Elliason | 9/10 | 5172 days | 5% |
Ruben and Jetske | 7/10 | 5176 days | 4% |
Trov & Liz Warren | 10/10 | 5178 days | 5% |
Heike Toepelt | 10/10 | 5178 days | 5% |
Michael Eck | 9/10 | 5179 days | 5% |
Markus Richert | 8/10 | 5180 days | 5% |
Jean-Paul Le Clair | 6/10 | 5180 days | 3% |
Pam de Vos | 8/10 | 5182 days | 5% |
Katherine Bernsdorf | 9/10 | 5182 days | 5% |
Claudia | 10/10 | 5450 days | 5% |
Martina Pankova | 9/10 | 5498 days | 5% |
Kevin F | 9/10 | 5505 days | 5% |
Dwight Odland | 9/10 | 5509 days | 5% |
Keita-Karen Buchanan | 10/10 | 5509 days | 5% |
Siobhan Lorgena | 8/10 | 5520 days | 5% |
NZ_Nana | 10/10 | 5523 days | 5% |
hughesW | 8/10 | 5523 days | 5% |
Ian Watson | 10/10 | 5524 days | 5% |
Tony Killingray | 8/10 | 5526 days | 5% |
Mark Ashton | 10/10 | 5529 days | 5% |
Senel | 8/10 | 5530 days | 5% |
Haitsma | 7/10 | 5531 days | 4% |
Mark | 9/10 | 5531 days | 5% |
Hans de Rijk | 9/10 | 5533 days | 5% |
Lynn Tichauer | 10/10 | 5534 days | 5% |
Bunnik | 9/10 | 5536 days | 5% |
Eva | 8/10 | 5540 days | 5% |
Brenda Brelinski | 10/10 | 5545 days | 5% |
Fam Schuijers | 8/10 | 5546 days | 5% |
Irene Turley | 9/10 | 5546 days | 5% |
Alex Baxter | 4/10 | 5547 days | 1% |
Groen | 7/10 | 5548 days | 4% |
Mark Marg | 8/10 | 5550 days | 5% |
Yvonne Ing | 9/10 | 5550 days | 5% |
Otto | 7/10 | 5550 days | 4% |
Annette Friskopp | 8/10 | 5551 days | 5% |
Vu Thi Lan | 6/10 | 5568 days | 3% |
marylus | 8/10 | 5597 days | 5% |
elskeb | 7/10 | 5601 days | 4% |
djrogers | 8/10 | 5606 days | 5% |
Jane | 10/10 | 5613 days | 5% |
Seiler | 10/10 | 5615 days | 5% |
mdarras | 7/10 | 5617 days | 4% |
Hanne Wichmann | 10/10 | 5617 days | 5% |
Jansen | 8/10 | 5617 days | 5% |
Hans & Karin | 8/10 | 5617 days | 5% |
Bert Wierzy | 8/10 | 5620 days | 5% |
Gaelle | 8/10 | 5623 days | 5% |
Ricarda | 8/10 | 5623 days | 5% |
Alexis De Wilde | 9/10 | 5623 days | 5% |
Malinka Nuefeld | 9/10 | 5623 days | 5% |
Philip Ryott | 9/10 | 5623 days | 5% |
Vicki Cashmore | 9/10 | 5625 days | 5% |
Flavia Mionelli | 10/10 | 5625 days | 5% |
J Keimel | 8/10 | 5625 days | 5% |
Ana Garcia | 9/10 | 5626 days | 5% |
TomM | 9/10 | 5849 days | 5% |
MorganK | 9/10 | 5849 days | 5% |
YohanM | 8/10 | 5852 days | 5% |
Dirk | 7/10 | 5856 days | 4% |
IanM | 7/10 | 5857 days | 4% |
CornelissenS | 8/10 | 5874 days | 5% |
Fred | 8/10 | 5880 days | 5% |
Wouter Muller | 7/10 | 5880 days | 4% |
Ian | 10/10 | 5881 days | 5% |
Nick | 9/10 | 5886 days | 5% |
Halley | 9/10 | 5888 days | 5% |
Brian | 10/10 | 5888 days | 5% |
StephC | 7/10 | 5890 days | 4% |
RokP | 10/10 | 5890 days | 5% |
NikolaGermany | 8/10 | 5890 days | 5% |
FrankFlemming | 10/10 | 5891 days | 5% |
JoanneM | 8/10 | 5892 days | 5% |
NikkiB1 | 10/10 | 5892 days | 5% |
Daniel | 10/10 | 5893 days | 5% |
Rafael | 7/10 | 5893 days | 4% |
Laura | 10/10 | 5896 days | 5% |
HelenP | 10/10 | 5900 days | 5% |
Trevor | 10/10 | 5900 days | 5% |
John | 9/10 | 5900 days | 5% |
RoseyUK | 8/10 | 5904 days | 5% |
Yunker | 8/10 | 5905 days | 5% |
Christina | 10/10 | 5905 days | 5% |
Kirsty | 7/10 | 5908 days | 4% |
David | 8/10 | 5908 days | 5% |
KuntzGermany | 10/10 | 5912 days | 5% |
Helen | 7/10 | 5922 days | 4% |
Chris | 10/10 | 5922 days | 5% |
Martha | 9/10 | 5924 days | 5% |
Rory | 7/10 | 5925 days | 4% |
LeaM | 10/10 | 5927 days | 5% |
Penwell | 9/10 | 5928 days | 5% |
Thierry | 8/10 | 5929 days | 5% |
Mary | 7/10 | 5930 days | 4% |
Ruben | 7/10 | 5930 days | 4% |
FeliciaO | 10/10 | 5936 days | 5% |
Martin | 7/10 | 5942 days | 4% |
Watermann | 8/10 | 5974 days | 5% |
Julia | 10/10 | 5987 days | 5% |
Mathew | 10/10 | 5991 days | 5% |
RhysandSteffi | 8/10 | 6007 days | 5% |
Kristina | 8/10 | 6032 days | 5% |
garrick | 9/10 | 6046 days | 5% |
Kees | 8/10 | 6081 days | 5% |
Cory Fusco | 9/10 | 6081 days | 5% |
Katie Wise | 10/10 | 6089 days | 5% |
Steffi | 10/10 | 6093 days | 5% |
Kerstin | 8/10 | 6097 days | 5% |
Nikki Gray | 5/10 | 6107 days | 3% |
Salome | 8/10 | 6165 days | 5% |
Liz Brown | 10/10 | 6193 days | 5% |
Erin White | 8/10 | 6220 days | 5% |
Toby | 8/10 | 6229 days | 5% |
Amy Lumsden | 8/10 | 6233 days | 5% |
Rob and Leo | 9/10 | 6234 days | 5% |
Caroline Cole | 9/10 | 6234 days | 5% |
Ellie Koss | 7/10 | 6234 days | 4% |
Omer Harron | 8/10 | 6237 days | 5% |
Maria Fahlander | 8/10 | 6247 days | 5% |
Graham | 7/10 | 6249 days | 4% |
Phil Connelly | 9/10 | 6249 days | 5% |
Anja | 9/10 | 6250 days | 5% |
Trinkler | 9/10 | 6250 days | 5% |
Ohad | 10/10 | 6250 days | 5% |
Kristine | 10/10 | 6254 days | 5% |
Mariska | 8/10 | 6255 days | 5% |
Ralph Schnizer | 10/10 | 6256 days | 5% |
Mike | 10/10 | 6262 days | 5% |
Mark | 9/10 | 6269 days | 5% |
Juerg | 10/10 | 6298 days | 5% |
Evelyn | 9/10 | 6299 days | 5% |
Tanya | 8/10 | 6300 days | 5% |
Andy | 10/10 | 6300 days | 5% |
Roger Mills | 8/10 | 6300 days | 5% |
Tony and Ken | 10/10 | 6304 days | 5% |
Christian Arnot | 10/10 | 6326 days | 5% |
Anita | 10/10 | 6326 days | 5% |
Francesco | 9/10 | 6331 days | 5% |
Alexis | 8/10 | 6331 days | 5% |
Sarah Wilton | 7/10 | 6332 days | 4% |
ranker_46 | 8/10 | 6459 days | 5% |
Stephanie | 10/10 | 6568 days | 5% |
Will | 7/10 | 6573 days | 4% |
Michael | 9/10 | 6580 days | 5% |
sven | 5/10 | 6582 days | 3% |
Adi | 9/10 | 6583 days | 5% |
John | 9/10 | 6590 days | 5% |
Lisa | 9/10 | 6593 days | 5% |
Silke | 10/10 | 6594 days | 5% |
Heather | 9/10 | 6594 days | 5% |
Ian | 8/10 | 6611 days | 5% |
Karla | 8/10 | 6616 days | 5% |
Meyer | 9/10 | 6620 days | 5% |
Shirely | 9/10 | 6622 days | 5% |
Andreas | 8/10 | 6623 days | 5% |
Herman&Ineke | 10/10 | 6626 days | 5% |
Jensen | 10/10 | 6627 days | 5% |
Stefan | 7/10 | 6631 days | 4% |
Henrich | 8/10 | 6632 days | 5% |
Frank | 9/10 | 6633 days | 5% |
Deirdre | 9/10 | 6635 days | 5% |
Kate&Steve Jones | 9/10 | 6635 days | 5% |
ranker_410 | 9/10 | 6646 days | 5% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Aqua Taxi experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.48% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 65 days. However the Abel Tasman Aqua Taxi experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Aqua Taxi experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -3.43% |
198 | -3.45% |
199 | -3.47% |
200 | -3.48% |
201 | -3.50% |
202 | -3.52% |
203 | -3.54% |
… | … |
2.33% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.