Mount / Mt Hutt Ski Area

Mount / Mt Hutt Ski Area

12 Rankers Reviews

9 Face-to-Face

11 Methven

Maps

Details

Feature Value Info

Organisation

NZSki Ltd

Commercial organisation

Location

South IslandCanterburyMethven

Categories

  • Activity__skiing_snowboardingSnow and Ice

Directions

To Office

Reviews

    • Spring time!
    • Nice lodge and ski field.
    • Great facilities but getting a little expensive.
    • Brilliant!
    Rating Count Percentage
    10/10 4
    33%
    9/10 3
    25%
    8/10 3
    25%
    7/10 0
    0%
    6/10 0
    0%
    5/10 0
    0%
    4/10 0
    0%
    3/10 1
    8%
    2/10 0
    0%
    1/10 1
    8%
  • 0.5/5

    Mount Hutt admin staff are the worst.

    I was advised in writing that there would be half day sessions for children for $119. I planned my trip budget around this information. I tried for over a month to book my sessions in and followed up numerous times only to be advised that the information given to me was incorrect. I planned my flights and accom based on the information they gave me, I would have booked elsewhere if they had given me the accurate information but now I am stuck on this mountain. Despite the fact that they know they are wrong, the Head of Customer Service, Ceri, has refused to honour the price quoted to me or come up with options that suit mu family. In fact her service is so poor that I need to follow up multiple times per day to even get correct information as their website is riddled with wrong information. I’m still waiting for Ceri to reply to my latest email.

    I've always loved going to Mt Hutt and the staff on the actual mountain are fabulous, unfortunately the shocking website with incorrect information and staff members like Ceri who cannot think outside the box and provide quality customer service ruin it for everyone.

    I certainly don't recommend this mountain for

    families.

    Reviewed over 1 year ago

    AUSTRALIA
    Tilly Jackson's avatar

    Tilly Jackson

    Customer

  • 4.5/5

    Went there in August, you can rent all the equipment from them.

    Great views, they also have jumps and places to practise your skills. Good snow.

    Reviewed over 7 years ago and experienced in November 2016

    FINLAND
    Joni Vihakara's avatar

    Joni Vihakara

    Customer

  • 4.0/5

    Nice lodge and ski field.

    Can be very busy so learners going on the larger slops can get intimidated.

    Reviewed over 8 years ago

    UNITED STATES
    Lindsay Dell's avatar

    Lindsay Dell

    Customer

  • 4.5/5

    Wide open terrain for all ability levels, awesome spot for spending the day with skiing and snowboarding.

    Awesome view!

    Reviewed over 8 years ago and experienced in January 2016

    GERMANY
    Tabea's avatar

    Tabea

    Customer

  • 5.0/5

    Best organisation and customer service in New Zealand.

    Good snow and a long ski season. Tricky access road, depending on conditions.

    Reviewed over 8 years ago and experienced in November 2015

    UNITED KINGDOM
    Ben McDougal's avatar

    Ben McDougal

    Customer

  • 5.0/5

    Brilliant!

    For a family of 6, including 4 children who had never skied before Mount Hutt was perfect. Weather variable, from sunshine to snow, wind and heavy cloud. With three days only to ski, we opted for a private 1 hour lesson each morning. The instructors were very experienced, positive and encouraging. By day 3, all 4 children (ages 14 down to 6 years) were ski-ing on easy intermediate runs and well and truly hooked!! Lovely wide,varied long runs. We all want to go back.

    Reviewed about 15 years ago

    AUSTRALIA
    yulara98's avatar

    yulara98

    Customer

  • 4.0/5

    Great facilities but getting a little expensive.

    Reviewed over 13 years ago

    NEW ZEALAND
    Tim Pfahlert's avatar

    Tim Pfahlert

    Customer

  • 1.5/5

    Unfortunately, I am used to northern hemishpere ski resort development & thus feel there is a huge gap to be filled.

    Reviewed about 16 years ago

    CANADA
    Kath's avatar

    Kath

    Customer

  • 0.5/5

    Mount Hutt admin staff are the worst.

    I was advised in writing that there would be half day sessions for children for $119. I planned my trip budget around this information. I tried for over a month to book my sessions in and followed up numerous times only to be advised that the information given to me was incorrect. I planned my flights and accom based on the information they gave me, I would have booked elsewhere if they had given me the accurate information but now I am stuck on this mountain. Despite the fact that they know they are wrong, the Head of Customer Service, Ceri, has refused to honour the price quoted to me or come up with options that suit mu family. In fact her service is so poor that I need to follow up multiple times per day to even get correct information as their website is riddled with wrong information. I’m still waiting for Ceri to reply to my latest email.

    I've always loved going to Mt Hutt and the staff on the actual mountain are fabulous, unfortunately the shocking website with incorrect information and staff members like Ceri who cannot think outside the box and provide quality customer service ruin it for everyone.

    I certainly don't recommend this mountain for

    families.

    Reviewed over 1 year ago

    AUSTRALIA
    Tilly Jackson's avatar

    Tilly Jackson

    Customer

  • 4.5/5

    Went there in August, you can rent all the equipment from them.

    Great views, they also have jumps and places to practise your skills. Good snow.

    Reviewed over 7 years ago and experienced in November 2016

    FINLAND
    Joni Vihakara's avatar

    Joni Vihakara

    Customer

  • 4.5/5

    Wide open terrain for all ability levels, awesome spot for spending the day with skiing and snowboarding.

    Awesome view!

    Reviewed over 8 years ago and experienced in January 2016

    GERMANY
    Tabea's avatar

    Tabea

    Customer

  • 5.0/5

    Best organisation and customer service in New Zealand.

    Good snow and a long ski season. Tricky access road, depending on conditions.

    Reviewed over 8 years ago and experienced in November 2015

    UNITED KINGDOM
    Ben McDougal's avatar

    Ben McDougal

    Customer

  • 4.0/5

    Nice lodge and ski field.

    Can be very busy so learners going on the larger slops can get intimidated.

    Reviewed over 8 years ago

    UNITED STATES
    Lindsay Dell's avatar

    Lindsay Dell

    Customer

  • 4.0/5

    Great facilities but getting a little expensive.

    Reviewed over 13 years ago

    NEW ZEALAND
    Tim Pfahlert's avatar

    Tim Pfahlert

    Customer

  • 5.0/5

    Brilliant!

    For a family of 6, including 4 children who had never skied before Mount Hutt was perfect. Weather variable, from sunshine to snow, wind and heavy cloud. With three days only to ski, we opted for a private 1 hour lesson each morning. The instructors were very experienced, positive and encouraging. By day 3, all 4 children (ages 14 down to 6 years) were ski-ing on easy intermediate runs and well and truly hooked!! Lovely wide,varied long runs. We all want to go back.

    Reviewed about 15 years ago

    AUSTRALIA
    yulara98's avatar

    yulara98

    Customer

  • 4.0/5

    We had an AWESOME 2 days skiing and our package (from Alpine Expeditions) was great value.

    Beautiful powder on the first day, and a gorgeous mountain. Great weather too - hurrah! Not too busy either. HOWEVER there was only one beginner run AND the signage was pretty poor so we got stuck on an icy mountainside sliding down on our butts. But apart from that it was ace :-D

    Reviewed over 15 years ago

  • 1.5/5

    Unfortunately, I am used to northern hemishpere ski resort development & thus feel there is a huge gap to be filled.

    Reviewed about 16 years ago

    CANADA
    Kath's avatar

    Kath

    Customer

  • 5.0/5

    The facilities are great and the place itself is wonderful.

    Reviewed about 16 years ago

    BRAZIL
    Suyin's avatar

    Suyin

    Customer

  • 4.5/5

    Spring time!

    Reviewed about 17 years ago and experienced in April 2007

    Paul Yacoumis's avatar

    Paul Yacoumis

    Customer